c u sto m e r enga ge m ent. k i c k sta r t y o ur c ar …...practical industry focused training....

CERTIFICATE II IN CUSTOMER ENGAGEMENT COURSE CODE: BSB20215 Gain the skills and knowledge to conduct customer engagement operations and develop communication. REAL INDUSTRY OPPORTUNITIES Speak with our Qualify Employment Mentors about opportunities in Customer Service. CALL QUALIFY TODAY! 03 5482 5885 | WWW.QUALIFYTRAINING.COM.AU KICK START YOUR CAREER IN CUSTOMER ENGAGEMENT. THE QUALIFY CERTIFICATE II IN CUSTOMER ENGAGEMENT ENSURES YOU HAVE THE SKILLS NEEDED FOR A RANGE OF CUSTOMER FACING ROLES. QUALIFY TRAINING We are local learning and employment specialists, we are passionate about delivering practical industry focused training. Our trainers, student support team and Employment Mentors are dedicated to providing quality learning experiences and outcomes. Information systems Processing customer complaints Processing credit applications Cross-selling products and services Deliver a service to customer Process customer complaints Use multiple information systems COURSE SNAPSHOT Completion of this course provides you with a head start in a range of customer facing roles including sales, retail and telephone based roles. You will develop practical skills in: Elective options include: Interactive online eLearning Full trainer support with scheduled 1 on 1 sessions Option of practical work placement TOTAL FLEXIBILITY This course is designed to be accessible, flexible and to support your individual learning style. How is it delivered? To achieve this qualification, students will complete 9 units of study. Duration: 6-12 months Cost: $595 EDGE WORKFORCE PTY LTD TRADING AS QUALIFY | TOID 41114

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Page 1: C U STO M E R ENGA GE M ENT. K I C K STA R T Y O UR C AR …...practical industry focused training. Our trainers, student support team and Employment Mentors are dedicated to providing

THIS IS OUR PROPOSAL FOR YOUR BUSINESS

CERTIFICATE IIIN CUSTOMERENGAGEMENTCOURSE CODE: BSB20215Gain the skills and knowledge toconduct customer engagementoperations and developcommunication.

REAL INDUSTRY

OPPORTUNITIES Speak with our Qualify

Employment Mentors about

opportunities in Customer

Service.

CALL QUALIFY TODAY! 03 5482 5885 | WWW.QUALIFYTRAINING.COM.AU

KICK START YOUR CAREER INCUSTOMER ENGAGEMENT.

THE QUALIFY CERTIFICATE II IN CUSTOMER ENGAGEMENT ENSURES YOU HAVE THE SKILLSNEEDED FOR A RANGE OF CUSTOMER FACING ROLES.

QUALIFY TRAINING We are local learning andemployment specialists, we arepassionate about deliveringpractical industry focusedtraining. Our trainers, studentsupport team and EmploymentMentors are dedicated toproviding quality learningexperiences and outcomes.

Information systemsProcessing customer complaints Processing credit applicationsCross-selling products and services

Deliver a service to customerProcess customer complaintsUse multiple information systems

COURSE SNAPSHOT Completion of this course providesyou with a head start in a range ofcustomer facing roles including sales,retail and telephone based roles. You will developpractical skills in:

Elective options include:

Interactive online eLearningFull trainer support withscheduled 1 on 1 sessionsOption of practical workplacement

TOTAL FLEXIBILITY This course is designed to beaccessible, flexible and to supportyour individual learning style. How is it delivered?

To achieve this qualification,students will complete 9 units ofstudy. Duration:6-12 months Cost:$595

EDGE WORKFORCE PTY LTD TRADING AS QUALIFY | TOID 41114

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Report on Bubble CPAP use in Enga Province · Acknowledgement On be half of the people of Enga Province, we would like to say thank you to; •Prof Trevor Duke for assisting bring

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Haves and Have-nots: The 2002 Elections in the Enga Province, PNG · 2011. 7. 8. · Haves and Have-nots: The 2002 Elections in the Enga Province, PNG Joseph Lakane andPhilip Gibbs

WEST BENGAL STATE UNIVERSITY P APER-ENGA-111 New …...WEST BENGAL STATE UNIVERSITY B.A. Honours PART-II Examinations, 2016 ENGLISH PAPER-ENGA-IV NEW AND OLD SYLLABUS Time Allotted:

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