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CONSUMERS BREAKING THROUGH INSIGHTS TO DRIVE INNOVATION

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Page 1: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes

C O N S U M E R SB R E A K I N G T H R O U G H I N S I G H T S

T O D R I V E I N N O V A T I O N

Page 2: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes

ALTERNATIVE BANKING: MAKING MILLENNIALS SWIPE RIGHT

Tom Cronin, Senior VP, Prepaid Products Mastercard

ANA LAPA, Sales Director, Superdigital (Brazil)

Alfredo Bruce, Co-founder and CEO, Prex (Uruguay)

Hernando Rubio, Co-founder and CEO, Moviired (Colombia)

Page 3: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes

2 BillionWorldwide

Largest

generation in

world history…

Raising

families

Graduating

college

Leadership

roles

2 Trillionin liquid assets

Today’s millennials control about

$2 trillion in liquid assets, which

is expected to more than triple by

20201

… and soon will

command

the largest wallet

power as well

1 First Data, “There’s no Slowing Down Millennials: Capitalizing on a Growing and Influential Generation” 2015

Page 4: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes

Survey with 800 Millennials in Brazil, Colombia, and Mexico with the following characteristics: banked; born between 1979 and 2004; evenly split between younger (21-27 and older 28-39)

• Fragmented financial relationships

• Multiple disconnected experiences

• Limited view of money misses the whole

picture

• Complex and time-consuming

management

Millennials manually cobble

together multiple relationships to

support their financial needs

Latin American Millennials are incredibly ambitious –

they are

Ladder Disruptors

They believe technology is their great equalizer and will

help save the world – they are

Digital Transcendents

Their number #1 life goal is to be financially secure,

but the majority are suffering from financial stress –

they are

Responsibly Rebellious

Page 5: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes

Now you can offer a digital solution that meets

Millennials’ end-to-end needs

• Assemble for Millennials is an account that includes a

mobile app and a payment card that allows them to

securely receive, manage, send and spend money

• Assemble comes with the checks and balances that help

keep Millennials’ budgets and goals

on course. It puts you in the position to help them better

control payments and priorities, and organize and

optimize their budget

• You can tailor Assemble to fit your

unique needs and the needs of consumers

Page 6: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes

CO-CREATION

FROM PRODUCT

TO COMMUNICATION

Page 7: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes

Millennials use APP:

1.7xmore frequently

than Gen X

2.9xmore frequently

than Baby Boomers

Frequent APP users are:

4.9xmore profitable

customers

Page 8: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes
Page 9: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes
Page 10: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes
Page 11: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes
Page 12: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes

THANK YOU

Page 13: C O N S U M E R S - mastercard-a.akamaihd.net · Now you can offer a digital solution that meets Millennials’ end-to-end needs • Assemblefor Millennials is an accountthat includes

Check out the MasterCard swagat the MC Store!

Remember to fill out the surveys on the breakouts you attended to get more points!