c h a p t e r 17 glossaryglossary exit glossary modern management, 9 th edition click on terms for...

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C h a p t e r 17 G L O S S A R Y EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate culture Cross-functional team Formal group Forming Friendship group Group Groupthink Informal group Interest group Norming Performing Problem-solving team Self-managed team Sociogram Sociometry Storming Task group Team Work team

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Page 1: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

Chapter

17

G

L

O

S

S

A

R

Y

EXIT Glossary

Modern Management, 9th edition

Click on terms for definitions

Adjourning

Command group

Committee

Corporate culture

Cross-functional team

Formal group

Forming

Friendship group

Group

Groupthink

Informal group

Interest group

Norming

Performing

Problem-solving team

Self-managed team

Sociogram

Sociometry

Storming

Task group

Team

Work team

Page 2: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

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Adjourning, the fifth and last stage of the team development process, is the stage in

which the team finishes its job and prepares to disband.

Page 3: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

RETURN to Chapter terms EXIT Glossary

A command group is a formal group that is outlined in the chain of command on an

organization chart. Command groups handle routine activities.

Page 4: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

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A committee is a task group that is charged with performing some type of

specific activity.

Page 5: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

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Corporate culture is a set of shared values and beliefs that organization

members have regarding the functioning and existence of their organization.

Page 6: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

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A cross-functional team is an organizational team composed of people

from different functional areas of the organization who are all focused on a

specified objective.

Page 7: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

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A formal group is a group that exists within an organization by virtue of

management decree to perform tasks that enhance the attainment of organizational

objectives.

Page 8: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

RETURN to Chapter terms EXIT Glossary

Forming is the first stage of the team development process, during which members of the newly formed team

become oriented to the team and acquainted with one another as they

explore issues related to their new job situation.

Page 9: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

RETURN to Chapter terms EXIT Glossary

A friendship group is an informal group that forms in organizations because of the

personal affiliation members have with one another.

Page 10: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

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A group is any number of people who (1) interact with one another, (2) are

psychologically aware of one another, and (3) perceive themselves to be a group.

Page 11: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

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Groupthink is the mode of thinking that group members engage in when the desire for agreement so dominates the group that

it overrides the need to realistically appraise alternative problem solutions.

Page 12: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

RETURN to Chapter terms EXIT Glossary

An informal group is a collection of individuals whose common work

experiences result in the development of a system of interpersonal relations that extend beyond those established by

management.

Page 13: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

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An interest group is an informal group that gains and maintains membership

primarily because of a common concern members have about a specific issue.

Page 14: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

© Prentice Hall, 2002

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Norming, the third stage of the team development process, is characterized by

agreement among team members on roles, rules, and acceptable behavior while

working on the team.

Page 15: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

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Performing, the fourth stage of the team development process, is characterized by a focus on solving organizational problems

and meeting assigned challenges.

Page 16: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

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A problem-solving team is an organizational team set up to help

eliminate a specified problem within the organization.

Page 17: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

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A self-managed team is an organizational team established to plan, organize, influence, and control its own work

situation with only minimal direction from management.

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A sociogram is a sociometric diagram that summarizes the personal feelings of

organization members about the people in the organization with whom they would

like to spend free time.

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Sociometry is an analytical tool that can be used to determine what informal groups

exist in an organization and who the members of those groups are.

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Storming, the second stage of the team development process, is characterized by

conflict and disagreement as team members try to clarify their individual roles and challenge the way the team

functions.

Page 21: C h a p t e r 17 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Adjourning Command group Committee Corporate

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A task group is a formal group of organization members who interact with

one another to accomplish nonroutine organizational tasks. Members of any one

task group can and often do come from various levels and segments of an

organization.

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A team is a group whose members influence one another toward the

accomplishment of (an) organizational objective(s).

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A work team is a task group used in organizations to achieve greater

organizational flexibility or to cope with rapid growth.