c ce-GOVERNANCE SERVICES INDIA LIMITED

To,Shri. Mayank TewariAssistant Director GeneralUIDAI Regional OfficeGround Floor, Pragati Maidan Metro Station,Pragati Maidan, New Delhi-ll0001

CSC e-Governance Services India LimitedElectronics Niketan. 3" Floor Deity

6 CGD Complex. Lodhi RoadNew Delhi - 110003 Tel: 011 24301349

Sub: EAMIS Radiant Haroti Industries (India) Limited Readiness Checklist and Deploymentplan for On-boarding-Rajasthan

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CSC e-Governance Services India Ltd (CSC SPV) has been appointed as "Registrar" by UIDAIvide its agreement dated 13-12-2012 to engage Common Services Centres (CSCs) across thecountry to become permanent enrolment centres of UIDAL The Registrar Code of CSC SPY is 206.

:: In this regard, we are proposing to establish additional Permanent Enrolment Centre in~ Rajasthan with Enrolment Agency MIS Radiant Haroti Industries (India) Limited (EA Code 1429)-.4 under the registrar CSC e-Governance Services India Limited.

0- We are submitting the EA Readiness Checklist and the deployment plan of EA MIS RadiantHaroti Industries (India) Limited for your kind approval and sign off.

Dear Sir,

Thanking You,

Encl: 1. EA Readiness Check Lists2. Kit Deployment Plans3. SPOC Matrix4. Aadhaar Enrolment Form5. Mechanism for Grievance handling6. Mechanism for Data Security7. Mechanism for Op/Sup Activation8. Mechanism for Document Management9.IEC

Regd Office Electronics Nlketan, 4'h Floor, MInistry of Cornmunicafions and Information Technology, 6 CGO Complex, Lodhl Road, New Deihl - 110003, Tel 011-24301349, Fax 011-30481611

Corporate Identity Number' U74999DL2009PLC192275 Web. www.csc gOY In e-rnail : csclnfo@csc gOY In

F. No. "'("')/!57/~~7/~01"-(E&U -I)

Government of IndiaPlanning Commission

Unique Identification Authority of India(E & U Division)

******2nd Floor, Jeevan Bharti Building, Tower II

Connaught Circus, New Delhi-l l O 001New Delhi, the 51h Aug. 2014

To,

Shri Gajendra Singh Jain, Project Coordinator,

Radiant Haroti Industries India Limited,

A92. Talwandi, Kota -324005,

gajendrasjaintgjgmail.corn Ph 9197721 J 5999

Subject: Renewal of Empanelment as UIDAl's Enrolling Agencies during 2014-.17.

Sir,...'

We are pleased to inform that your request for renewal of empanelment as an EnrollingAgency (EA) in response to UIDAI's RFE-2014 dated 19.05.2014 has been approved by theCompetent Authority for a period of 3 years w.e. f. the date of issue of this letter, for undertakingdemographic and biometric data collection for UID enrollment as per the following EmpanelmentScheme Categorization:

Enrolling Agency Code v,

_._-!Financial Category Technical Category

..-

1429 F2 T2.-States/UTs in which theagency may undertakeenrollment work Uttar Pradesh, Bihar, Rajasthan, Gujarat

I ~ -.---

2. You are requested to give your acceptance of the offer of empanelment in the enclosed formatalong with the following documents within 15 days of the issuance of this letter:

(g) An unconditional and irrevocable Bank guarantee/as per format available in RFE 2014)equivalent to INR 2 lacs fr0111 a schedule Bank in India valid for entire period of empanelmentdrawn in favour of PAO, UIDAI, New Delhi. The validity of BG shall be atleast 60 daysbeyond the normal terms of empanelment (i.e. shall be 3 years + 2 months).

(h) One copy of the terms and conditions of empanelment (attached herewith) duly signed by yourauthorized signatory on all pages, in original.

been submitted.

uthoriz~d S~natory

~adiant

CERTIFICATE OF UNDERTAKING UNDER PARA 2.4 OF EA READINESSCHECKLIST

We hereby undertake that all the operators/supervisors engaged by us arecertified and active on the portal of UIDAI.

We further undertake that all the hardware, software and other infrastructurerequired as per UIDAI requirement are available for enrollment of residents.

Mr. Mohd. Anwar has been appointed as Operations Manager for UIDOperations in Rajasthan for supervising all centers/infrastructure in the State.

Signature with Date: 61' '2-1 ?01~

Name & Designation: ~~~v-q ~N (PR03EG-r ~()IMft"1~

For Radiant Ma~tiInduJ.jia5~-!ct!:l U~._ I

Office Stamp:

Radiant Haroti Industries India LimitedRegd. Office: H-38, Kaliash Colony, 2nd Floor, New Delhi - 110048.

Corporate Office: C-I06, Ballabh Bari, Gumanpura, Kota-324005 (~aJ.)Project Office: 0-3,4th Floor, City Mall, I.P.I.A, Jhalawar Road, Kota-324005 (RaJ.) 0744-6991112

www.radiantharoti.com

tDate:- 08 Dec 2014

EARadiant Haroti Industries(India)Limited (1429) Readiness Checklist for Permanent CentresThis document needs to be signed and submitted to the nodalofficer of UIDAI Regional Office

S. Activity StatusComments/ Remarks i

No1. New EAs who are undertaking Aadhaar enrolments for the first time

'1.1 Are you Registered as an Enrolment Agency in UIDAI database DN YesHas your Registrar attached you as an Enrolment Agency at UIDAI tech DN Yes1.2 portal

Are you aware of the Local Language in which transliteration needs to DNHindi1.3 be done in client software

1.4 Have you shared your admin person's details with UIDAI tech centre DN Yes

Has you admin received auth user and auth code for client registration DNYes1.5 and portal passwords from UIDAI tech team

Have your Operators/Supervisors been enrolled.Aatlhaar generated, IP To be added on Portal.1.6 certified and Activated in tech portal

1.8 Pre enrolment data(where used) is loaded on laptops NA Not provided by CSC-SPV2. Enrolment Planning

2.1 Identify Project & Technology managers who will be part of the Joint DN Project ManagerWorking Group headed by the Head of the Nodal/Registrar Dept. Name: Mohammad Anwar

M.No.9828405999Email: anwar@radiantharoti.comTechnology ManagerName: Javed Hussain BhattiM.NO.9672973712Email: javed.bhatti15@gmail.com

2.2 EAs must provide details of the companies from which they are going to NAhire manpower such as enrolment operators and supervisors, ifhired Own Resourcesthrough third parties.

2.3 Take approval from UIDAI regional office/nodal officer on the DNdeployment plan. EAs will have to demonstrate that they have certifiedoperators, have requisite machines and hardware available to be Deployment Plan as enclosed.deployed. EAs will also demonstrate that they have the requisitesupervision infrastructure available.

2.4 Send required information (latest) to Contact Center in predefined DN Will be done before starting of enrolment!format. and approval received from CSC-SPY.

2.5 Update Enrolment Centre information on the UIDAI portal DN QAMIS User Credentials created the loginhttp://qamis.uidai.gov.in/esj. (Always Confirm latest url from your id is radiant_cscrjs. The details will benodal officer). Fill information of approved centres only. updated from starting of the enrollments

after reciept of approval from CSC-SPY.

2.6 Ensure that Pin code data for planned enrolment locations is checked DNin Pin Master of Aadhaar software, and is correct and complete. Review Completeand Repo~sm;~~orrect Pin codes. For Radiant Haroti Il}Qustries India Ltd.

/"'.:::-7 'ZJ'~ I \ ....A

~ )~diant Haroti Industries India Limited_Ni. ~7

A . tory-- ~ "~"R - O. Office: H-38, Kaliash Colony, 2nd Floor, New Delhi - 110048 U, - ~o orate Office: C-I06, Ballabh Bari, Gumanpura, Kota-324005 (Raj.) V

Project Office: 0-3,4th Floor, City Mall, I.P.I.A, Jhalawar Road, Kota-324005 (Raj.) 0744-6991112www.radiantharoti.com

(, 2.7 Mechanism in place to abide by UIDAI Document management policy ONand guidelines; Centre staff trained on best practices for document Please refer SPOC & Esclation Matrix.management as per UIDAI guidelines.

2.8 Mechanism for Grievance Redressal and also an escalation matrix DN As encloseddefined for addressing issues from field/UIDAI/Registrar.2.9 Mechanisms to ensure data security,privacy isput in place in DN As Enclosedaccordance with UIDAI security policy for EA.

2.10 Ensure IEC material as approved by Registrar is ready for display; Also ONdisplay Name, Code, and contact number of EA Supervisor at enrolment As Enclosedcentres.

2.11 Upgrade/procure machine hardware as per latest configuration ON New hardwarerequirement for Aadhaar client software.2.12 Procure/ Arrange other hardware and logistics as per latest Enrolment ON

Centre Setup Checklist. New Hardware

2.13 Make sure UIDAI prescribed standard Aadhaar ONEnrolment/Correction and Aadhaar Update forms and Registrar Form as Enclosedforms (if any) are printed and available for distribution / pre-distributed to residents.

3. Personnel and Training •3.1 All personnel trained in latest client software and updated on IP

policy /process changes; Ensure trained and certified operators & Operator Training is on going.supervisors undergo extensive practice for use of latest software.

3.2 All Active Operator /Supervisors information is correctly uploaded at IPtechnology portal. Mechanism is in place to maintain the credentials Operator Training is on going.updated.

3.3 All blacklisted operator/supervisor are removed from enrolment ON No Blacklisted operator to be deployed.operations as per stipulated timelines mentioned in the guidelines.3.4 Staff has uniform or distinguishing garment/ s to wear at enrolment IP

centre during operational hours; Field operators deployed for ID Card Issuedcollecting pre-enrolment data issued identity cards.

Signed by:EA Project Manager Name Gajendra Singh Jain

Designation For RcR!ftIMff~tmf_lIfesIndia ltd.

SignatureI

~~Authoriz..,Registrar Nodal Officer Name AvnishTyaL J

~Designation Senior ~~dl>:r..f\ ~~

Signature jAS'*~ ~UIDAI Nodal Officer Name MAy/lJ1}K 1£h)flf2.£~'W

. Designation AGe;; U-:l- 0 ft 1- f<o~~fLH:rSignature ~

• i ,S lr~.1:·Ltc!.For Radiant Harotllndu

Radiant Haroti Industries India LimitedRegd. Office: H-38, Kaliash Colony, 2nd Floor, New Delhi - 110048

Corporate Office: C-I06, Ballabh Bari, Gumanpura, Kota-324005 (Raj.)Project Office: 0-3,4th Floor, City Mall, LP.I.A, Jhalawar Road, Kota-324005 (Raj.) 0744-6991112

www.radiantharoti.com