byd_overview - crm, pm, hcm and financial.pdf

8/14/2019 BYD_Overview - CRM, PM, HCM AND FINANCIAL.pdf

1/37

SAP Business ByDesign

An Introduction with the FUTURE . NOW


2/37

Situation Today

Mix of Point Solutions

Mix of outdated systems, point

solutions and spreadsheets

The New Standard


The affordable and most complete

on-demand solution for midsize companies

SAP Business ByDesign Design Goal

Addressing the Needs of an Underserved Market


3/37

SAP Business ByDesignAffordable, Predictable, Easy to Adopt

On-demand

Always up-to-date software, managed by SAP experts

in world class data centers

Built in service and support

Remote monitoring with automated support

User training and education

Self-guided, self paced, context sensitive built-in

learning


4/37

Charter Client Program

Customer experience is pre commit and pre buying

Controlled roll out.

Limited number of reference able customers.

Collaborative partnership Alignment is crucial.

Product is in early phase and is based on roadmap.

Early adopter customer profile.

Detailed evaluation of customer requirement Vs what ByD can deliver.

Value proposition acceptable to both parties leading to closure.


5/37

SAP Business ByDesign Solution Map

Supply Chain Management Demand Planning

Supply Planning

Supply Control

Outbound Logistics Control

Execution

Inbound Logistics

Outbound Logistics

Internal Logistics

Physical Inventory

Quality Assurance

Production Control

Analytics

Supplier Relationship Management Planning

Key Performance Indicators

Product Portfolio

Supplier Base

Purchase Requests & Orders

Goods & Services Receipts

Supplier Invoicing

Sourcing & Contracting

Self Service Shopping

Analytics

Human Resources Planning


Personnel Administration

Time Administration

Resource Management

Self Service

Analytics

Customer Relationship Management Products & Services

Pricing

Sales Planning


Account Management

Marketing

New Business

Sales Orders

Service Entitlements

Service Desk Service Orders

Field Services & Repair

Customer Invoicing

Analytics

Project Management Planning


Project Management

Project Team

Change Management

Document Center

Project Time & Expenses

Cost & Revenue, Project Profitability

Customer Invoicing & Analytics

Financial Management Financial Planning


General Ledger

Receivables

Payables Payment Management

Cash & Liquidity Management

Travel & Expenses

Fixed Assets

Cost & Revenue

Inventory Valuation

Tax Management

Audits

Analytics


6/37

Key Innovations:Corporate Performance

Insight into Corporate Performance Operational Excellence Compliance


7/37

Key Innovations:Corporate Performance


8/37

Key Innovations:Corporate Insight


9/37

Key Innovations:

User interface


10/37

Key Innovations:User interface


11/37

Key Innovations:User interface


12/37

Key Innovations:Built in Analytics

KEY MESSAGE

Speed up ins ight: Push analytics to people via work centers Work the way I do : Analyze data interactively in MS Excel

Give transparency: Generate reliable, traceable and accurate information

Lower TCO: Overcome separation between operational and analytical systems

Give confidence: Provide build-in compliance and offer tailor made additional reports

Pushed operationalList Reports

PersonalizableEmbedded Reports

MS Excel+Add-In asmain Reporting

Environment

SpecializedAnalyt ical

Applications

SIMPLICITY AND SOPHISTICATION


13/37

Key Innovations:Built in Analytics


14/37

Collaboration Window

Key Innovations:Embedded Multi-Channel Communication

KEY Message

Bringing the power of a call center to every single user Immediate relevant action through real-time collaboration with customers and other partners

Providing the right customer context information when needed

Collaboration Window brings together different aspects of daily work and supports

the entire customer life cycle management across multiple channels

VoIP with 3rd party

telephone provider

Send E-Mail/ SMS

Initiate Call

Send Appointment

Business Context Identify Business Partners

Display contact information

Display context relevant business activities

Work center/ Control center access rights

Missed Items Missed alerts, tasks, calls, notifications Follow ups

Contact list Users personal contacts

Business context contacts

Launch collaboration tools such as

Telephony

Instant message

SMS

open

API


15/37

Key Innovations:Enterprise Search


16/37

Seamlessly Integrate SAP Business ByDesignwith Groupware

Example: Outlook for appointmentand task handling

Integration with SAP Business

ByDesign business data

Synchronization of groupwareobjects and availability in the


business process

Collaboration of Groupware and SAP Business ByDesign-

Example Outlook

KEY INNOVATIONS

Enhanced user experience and efficiency through built-in Office & Groupware collaboration

Increased productivity through business data exchange for Email, Appointments, Tasks,

Accounts & Contacts

Groupware

synchronize



17/37

Key Innovations:Flexibility


18/37

SAP Business ByDesign:UI & Key Innovations Benefits

Value for End Users

Low Cost ofOwnership

Low learning curve

Less training/downtime

Low TCO

Exception-BasedWorking Model

Fast task completion

Less firefighting,

more time to innovate

IncreaseProductivity

More efficient, happier

employees

Boost bottom line

Value for Business

Flexibility

Agile processes

Work proactively, not

reactively

Simplicity

Superior usability

Easy to use and learn

Personalization

Support users daily

work and preferences

Employee self-services


19/37

Plan Capture

Execute

Campaigns

CaptureResponses and

Create Leads

Analyze Marketand Identify

Potential

Define Target

Groups

Create

Campaigns

Qualify

Qualify LeadsHand Over

Leads to Sales

Convert

Convert to

Opportunities

Measure

Success

Marketing-to-Opportunity

Business Value

Overview

This scenario helps midsize companies for whom the conversion of leads intoopportunities is essential to controlmarketing and sales processes to shortenthe sales cycle.

SAP Business ByDesign supports youfrom the market development, campaignmanagement, lead generation, and leadqualification phases, through to theopportunity creation phase.

You can execute targeted campaigns togenerate more leads, shorten the leadcycle, improve the conversion rate intoopportunities, as well as reduce the costof sales and marketing.

Key Benefits

Capturing, monitoring, storing, and tracking information relating to customers,prospects, and partners to optimize contact management, account planning, marketsegmentation, and relationship management

Campaign management and response handling to allow follow-up activities

Streamlined lead and opportunity management to support the end-to-end scenario

Managing forecasts to ensure the fulfillment of sales quotas

Groupware integration to synchronize e-mails and capture campaign responses,calendar entries, business partner data, and tasks with Microsoft Outlook

Built-in analytics and reporting lead funnel, opportunity pipeline, and win-loss analysis

Scenario Explorer

Business Value

Business Areas

Scenario & Processes

Scenario Flow


20/37

Example CRM:Lead Management


21/37

Example CRM:Analytics

Number or leads/ lead progression by source / by

numbers and by value


22/37

Example CRM:Create opportunities and follow activities


23/37

Example CRM:Manage opportunities


24/37


Business Areas

Business Value

Scenario Flow

Project Management

Business Value

Overview

Key Benefits

Scenario Explorer

PLAN

Define tasks,phases,

milestones

Schedule

timelines

Performservice and

record time

Createexpense

recordings

Monitorproject status

and progress

MANAGE

Plan workand create

project cost

estimation

Staff project

(internal andexternal)


Business Areas

Business Value

Scenario Flow

Execute

Overview

For midsize companies that need tomanage internal and external projects ontime, quality and costs, this processenables end-to-end collaboration acrossthe business.

You can manage the entire range fromcost collectors to full-scope projects.

SAP Business ByDesign helps efficientlymanage the entire project lifecycle: Fromproject planning, assigning resources,project execution to controlling.

Key Benefits

Seamless integration with sales, procurement, human resources, and financials alongthe entire project life-cycle

Projects empowers you to collaborate most efficiently with all parties involved in your

project within your company and beyond

Time and expense recording on projects as well as confirmation and monitoring ofwork performed by employees and/or external service providers

Enables efficient project set-up by using copy from existing projects, templates, andMicrosoft Projects as reference

Interactive graphical views including Gantt chart, work breakdown structure, andnetwork diagram

Provides an accurate view of project cost and revenues with the figures for year todate or the current month

Built-in analytics and reporting for point-in-time project tracking and accounting; easy-to-use monitoring functionality for project managers to constantly monitor project

progress

Scenario Explorer

Plan

Define Tasks,Phases and

Milestones

Schedule

Timelines

Perform

Service and

RecordTimes

CreateExpense

Recordings

Monitor

Project

Status andProgress

Plan Workand Create

Project Cost

Estimation

Staff Project

(Internal andExternal)

Procure

Close

Close Project
https://wiki.wdf.sap.corp/x/Dg_hCQhttps://wiki.wdf.sap.corp/x/Dg_hCQhttps://wiki.wdf.sap.corp/x/Dg_hCQhttps://wiki.wdf.sap.corp/x/Dg_hCQhttps://wiki.wdf.sap.corp/x/Dg_hCQhttps://wiki.wdf.sap.corp/x/Dg_hCQ


25/37

Example Projects:Planning and Scheduling Projects


26/37

Example Projects:Timesheet


27/37

Example Projects:Project Overview


28/37

Example Financial Accounting:Cash and Liquidity


29/37

Example Financial Accounting:Earned Profit


30/37

SAP Business ByDesign:Financial & Accounting Benefits

Working capital optimization, through thecombination of operational activities withanalysis/planning of cash and liquidity

Integrated, unified financial andmanagement accounting

A fast close, due to monitoring tools for theclosing process, providing collaboration

among all relevant parties Enhanced transparency, support for

compliance issues and parallelvaluations to ensure different reportingstandards capabilities

Automated, exception-based financial

management.

FINANCIALS

CASH FLOW

MANAGEMENT

FINANCIAL &

MANAGEMENT

ACCOUNTING

FINANCIAL PERFORMANCE

MANAGEMENT


31/37


Business Areas

Business Value

Scenario Flow

Workforce Administration

Business Value

Overview

For midsize companies who want to managetheir workforce efficiently. This scenarioenables maintenance of the full set of

employee- and employment-related dataaccording to country-specific regulations.

You can manage personnel events such ashiring employees, transferring them withinthe organization or terminating therelationship with an employee.

SAP Business ByDesign helps efficientlymanage the entire employee lifecycle: Fromsetting up HR data, managing personnelevents to termination of the relationship withan employee or 3rd party service agent.

Key Benefits

Simplify HR processes and manage your people more efficiently

Empower line management & employees and increase overall efficiency through self-

services (address changes, time recording, purchase requests, and expense reports)

Manage constant change such as regulatory compliance or organizational changes

Scenario Explorer

Prepare

Set up HRStructures

Manage

Hire

Employee orService Agent

Transfer

Employee

TerminateRelationship

with

Employee

Administer

Maintain

Personnel FileCentrally

MaintainEmployee

Data

Decentrally


32/37

Resource Management

Business Value

Overview

For midsize companies in professionalservices industries, this process provides

the ability to find and assign resources thathave the right skills and are available at theright time for project staffing.

You can improve resource efficiency andincrease utilization by finding the bestinternal and external candidates in terms ofsuitability and availability.

SAP Business ByDesign helps to efficientlymanage and staff internal and externalprojects through pool management using

parameter-driven searches.

Key Benefits

Enables the resource manager to manage operative and daily project-related

business activities.

Is integrated with Time and Labor Management to record time against projects andto determine project availability (absence data).

Provides a comprehensive and structured view of all relevant properties showingresources availability and suitability

Works with pragmatic concept of earliest availability

Offers simple fast Google-like search

Offers advanced search for sophisticated searches

Has activity tracking fully integrated within keyword-based resource search

Search Staff

FindResources by

Availability

FindResources by

Suitability

Staff

CustomerProjects

Staff Internal

Projects

Manage

ManageResource

Pool (External

and Internal)

Add Service

Agents

MaintainResource

Profile (Skillsand

Availability)


Business Areas

Business Value

Scenario Flow

Scenario Explorer


33/37

Plan Record

Define TimeAccounts and

Rules

Define

Time Models

Assign Work

Schedules

Monitor

Review TimeAccounts and

Quotas

ReviewAbsence and

Attendances

Evaluate

Valuate Open

Entitlements

Close andTransfer

AccountBalances


Business Areas

Business Value

Scenario Flow

Time- and Labor Management

Business Value

Overview

For midsize companies that need to manageall aspects of employees' time data, thisscenario enables you to increase the speed

and accuracy of payroll preparation, andoptimize your labor investment.

SAP Business ByDesign facilitates efficienttime and labor management, from workschedule and time account creation, throughtracking and monitoring time recording, tovaluation of recorded times and period-endclosing.

You can simplify the time administrators dailywork by enabling him to work reactively by

checking alerts and work list items in theWork view.

Key Benefits

Benefit from multiple time recording options (central time recording, self-service andself-service on behalf, or the Microsoft Excel upload function).

Keep track of employees most important weekly times, such as overtime, absences,planned working time, or recorded hours by displaying period totals.

Monitor and track central or decentral time recording including project timeconfirmation with or without approvals.

Review and change employee time data, administer time accounts, make balanceadjustments, and trigger payouts.

Keep track of employees leave accruals or entitlements.

Identify productive times that have been capped due to exceeding the flextimebandwidth or planned working time limits.

Recognize at a glance when too many or too few hours have been recorded bymeans of traffic light symbols.

Scenario Explorer

Manage AdHoc Changes

Record

EmployeeTimes

Decentrally

Record

Employee

Times Centrally

E l HCM


34/37

Example HCM:Maintain Employee and Ext. Consultant


35/37

Example HCM:Resource Profile & Resource Availability

E l HCM


36/37

Example HCM:Self Service


37/37

Solving the Needs of Midsize CompaniesComplete. Affordable. Easy to Adopt.

Complete on-demand solution

Breakthrough user experience

Unprecedented adaptability

Future-Proof Platform for Business

byd_overview - crm, pm, hcm and financial.pdf

Documents