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Pioneering E-Philanthropy
November 6, 2009
Brigham and Women’s HospitalFaulkner Hospital
AgendaIntroductions
About Sea Change StrategiesOur ApproachExamples of our work
Ideas for BW/F
Sea Change in a NutshellWe transform and integrate marketing, communications
and fundraising strategies.
We are multi-disciplinary.
Our services are boutique and tailored for each client.
We’re never satisfied with the status quo - we swing for the fences.
“Transformational Visionand
Tactical Expertise”
Mark Rovner, Principal VP Communications World
Wildlife Fund-US, 1990-1999
Peter Hart Research
Georgetown Law
Board of Directors: Coral Reef Alliance; National Aquarium DC; The Bridge Fund
Mark Rovner Clients Served 1999 - 2009
WWF-US
Nature Conservancy
National Wildlife Federation
Environmental Defense Fund
Greenpeace USA
Sierra Club
Environmental Working Group
Ocean Futures Society
Oceana
Monterey Bay Aquarium
Ocean Champions
Wildlife Alliance
Christopher Reeve Paralysis Foundation
Amnesty International USA
Habitat for Humanity
American Jewish World Service
ACLU
International Rescue Committee
The Interfaith Alliance
WomenHeart
Southern Poverty Law Center
Network for Good
Wikimedia Foundation
Conservation International
Mars Lang, Principal Executive Director, Rigpa
Fellowship
Founding Director, Tenzin Gyatso Institute
Honors graduate UC Santa Cruz
Board of Directors: Rigpa Fellowship
Mars Lang Clients Served 2005 - 2009
Environmental Defense Fund
Greenpeace USA
Monterey Bay Aquarium
Ocean Champions
The Nature Conservancy
Wildlife Alliance
Wikimedia Foundation
Conservation International
International Rescue Committee
WomenHeart
Southern Poverty Law Center
The Interfaith Alliance
Families USA
Project on Government Oversight
Network for Good
Alia McKee, Principal Masters in Public Policy, LBJ
School, University of Texas
Marketing Director, Jewish Community Association of Austin
Board of Directors: Center For Public Policy Priorities
Convener: Web of Change Conference
Alia McKee Clients Served 2005 - 2009
Environmental Defense Fund
Greenpeace USA
Environmental Working Group
Monterey Bay Aquarium
Wildlife Alliance
Union of Concerned Scientists
The Nature Conservancy
Wikimedia Foundation
Conservation International
Amnesty International USA
International Rescue Committee
AlterNet
ACLU
WomenHeart
Southern Poverty Law Center
NARAL Pro Choice America
American Jewish World Service
California Nurses Assn
The Interfaith Alliance
Our Approach
Sea Change Direct Marketing
Major
Mid-Donor
Small Donor
List Member/Community
Visitor
PointsofEntry
Search/PR/Web 2.0
Sticky siteIntegrated Mktg
Integrated mktgCultivation
Integrated
MarketingPyramid
Integrated mktgCultivation
Integrated mktgCultivation
Brand Awareness
Examples of our Work
www.SeaChangeStrategies.com
Reality – The Aquarium
www.SeaChangeStrategies.com
Virtual – the “Equarium”
Visitplanning
THEHUB
Philanthropy
ConservationAction
Fun
Classroom
Members’Entrance
Research and Science
Enter Here
OutcomesIntegrated marketing model a proven success
300% increase in emails
National outreach launched 10/09
International Rescue Committee
Fall 2007 - Present
IRCComprehensive E-philanthropy strategy to grow their
list, cultivate their supporters and raise money online and across channels
Since Fall 2007, we have grown their list by 40,000 new names (from 50k to 90k)
Since Fall 2007, we have increased their online revenue by 30%
Long-Term PlanningFundraising projections
Strategic annual priorities to reach projections – including direct e-marketing and solicitation, cultivation, social media, web strategy, and flagship integrated marketing campaigns
Short-Term PlanningCampaign objectives
Creative conception
Comprehensive storytelling across issue areas and channels including web, email, social media, direct mail, telemarketing, events, publications, and advertising
“Sea Change has been vital in helping the IRC increase online revenue, expand its web community, strengthen the relationships with its supporters, and market its brand. They have been a true partner at every level…”
-- Giselle Holloway, Direct Marketing Director, IRC
Channel IntegrationTell “sacred bundle” stories throughout channels –
blog, email, social media, events, publications, mail, phone, advertising
Webcasts/phone briefings promoted across mail, high-dollar program, and web
Year-end, Mother’s Day, Back to School – integration with strategic marketing initiatives
Online tax receipts
Snapshots
Pets for the EnvironmentEnvironmental Working Group- Spring/Summer 2008
Pets for the Environment
Pets OutcomesGrew list by 20k new
names
1500 photo submissions
50,000 actions in support of KSCA (including EWG list promotion)
Donations – campaign raised $50,000
“The Sea Change folks are master storytellers, they are savvy web watchers, they are envelope pushers, they are money raisers, and they are super fun to work with. Consultants don't come in better-rounded packages than that.”
- Susan Comfort, EWG Development Director
Conservation International Insight Network
Spring 2008 - Present
Wired Wealthy ResearchReleased 2008 by Sea Change Strategies, Edge Research, and Convio
Wired Wealthy Donor Clusters
Cluster Analysis
Relationship Seeker (29%)Most likely to respond to opportunities to connect emotionally with your organization online.
Casual Connector (41%)The largest of the three clusters, question after question this group appears to “split the difference” in terms of attitudes and preferences.
All Business (30%)Does not appear to be looking for a relationship or emotional connection.
SPLC Hate Map
Storytelling WorkshopforIFAW
September 24, 2008
Wikipedia
“Thanks to Sea Change, we have undergone a complete rebranding – new logo, new Web site, new face – and developed strategies to engage and involve all of our current members while attracting new ones.”
Ideas for BW/F
Stork Fund
Stork Fund
Stork Fund
How does it work:
Minimum investment Project
cluster
Project cluster
Project cluster
Photo Wall/ Fund
Member
$
$
Birthdays and milestones
$ Credit
Personalized Tracking Page
Virtual video and phone briefings
In-person briefings+
Special long-term recognition at 10, 25, 50, and 100k levels
Go Broad Strategy
Dramatically expand grateful patient model
Thank You CampaignList builder – send a message of thanks to people at
BW/F who saved my or my loved one’s life – through direct treatment or pioneering research.
$1 per thank you donated by a major donor
Spread the word about your story
Feature stories about BW/F caregivers across vertical markets
Virtual Baby Clothes Animated fashion show
Clothes donated to a mother in need for every view
Targeted premium - Give a gift and we’ll give baby clothing to a mother in need.
Go Deep StrategyLeveraging your passionate – put up a challenge match
Friends Asking Friends
Phone-calling campaign with super volunteers
Thank you.