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“If you want to get laid, go to college...” Dave Pattern Library Systems Manager University of Huddersfield, UK [email protected] www.daveyp.com/blog/

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Huddersfield University's library usage presentation at Gregynog 2011.

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“If you want to get laid,go to college...”

Dave PatternLibrary Systems Manager

University of Huddersfield, [email protected]

www.daveyp.com/blog/

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Warning!this presentation contains charts

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• Presentation available at:– daveyp.com/blog/

• Please remix and reuse this presentation– creativecommons.org/licenses/by-nc-sa/3.0

• Have you switched your phone on?– please feel free to take photos, record

audio, blog, tweet (@daveyp), etc!

[3]

Preamble

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#gregynog11

[4]

Hashtag!

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What am I going to talk about?

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• …improve existing services• …gain insights into user behaviour• …measure the impact of the library

– do the students who use the library the most get the highest grades?

Using Usage Data to…

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• User activity data– record of a user’s actions on a website or software

system or other relevant institutional service

• Attention data– record of what a user has viewed on a website or

software system or other relevant institutional service

http://bit.ly/g6S5wH

Defining Using UsageJISC Activity Data Programme

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• Circulation Transactions– user A borrowed this book on 23/Jan/2011

• E-Resource Usage– user B logged in and accessed ScienceDirect 126

times during 2009

• Entry Stats– user C entered the library 12 times in Dec/2009

Defining Usage Datasome library examples...

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Usage Data at Huddersfield

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Keyword Cloudbased on keyword search data

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Borrowing Suggestionsbased on circulation data

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Borrowing Suggestionsbased on user’s recent loans

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Course Level New Book Listsanalysis of course loans & Dewey

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Search Suggestionsbased on keyword search data

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Guided Keyword Searchesbased on keyword search data

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Journal Suggestionsbased on link resolver logs

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The Impact of Serendipity

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Trends in Borrowingunique titles circ’ing per acad. year

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

unique titles (bib#s)

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Trends in Borrowing# of items borrowed per acad. year

10

15

20

25

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

average number of items borrowed per academic year

17.10 18.92

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Discussing Open DataJISC TILE Project meeting (Jun 2008)

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• “The coolest thing to do with your data will be thought of by someone else.”– Rufus Pollack (Open Knowledge Foundation)

http://m.okfn.org/files/talks/xtech_2007/

Sharing DataWhy should I release my data?

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• “Absolutely, couldn’t agree more. The point is not so much whether this statement might be true or not, so much as what it does to your thinking and planning if you decide to take it as an article of faith.”– Paul Walk (UKOLN) http://bit.ly/9ao3c4

Sharing DataWhy should I release my data?

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Sharing Datausage data release (Dec 2008)

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Sharing DataBA Multimedia Design

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Non & Low Usage Project

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Non & Low Usage Projectdigging deeper into data since 2005!

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Non & Low Use Projectdigging deeper into data

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Measuring Library Impactis there a link between usage & grade?

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Measuring Library Impact2008/9 & 2008/9 honours graduates

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Measuring Library Impact2008/9 & 2008/9 honours graduates

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Measuring Library Impact2008/9 & 2008/9 honours graduates

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Measuring Library Impact2008/9 & 2008/9 honours graduates

e-resource logins

book loans

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Measuring Library Impact2008/9 & 2008/9 – library visits

15.5% of students who gaineda 1st never visited the library

34% of students who gaineda 3rd never visited the library

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Measuring Library Impact2008/9 & 2008/9 – MetaLib usage

70% of those who gained a3rd logged in to e-resources

20 times or less over 3 years

10.5% of students who gained a1st logged in more than 180 times

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Measuring Library Impact2008/9 & 2008/9 – book loans

15% of students who gaineda 1st never borrowed a book

34% of students who gaineda 3rd never borrowed a book

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Measuring Library ImpactBSc Physiotherapy

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JISC Library Impact Data Project

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• “There is a statistically significant correlation across a number of universities between library activity data and student attainment.”–http://library.hud.ac.uk/lidp

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Library Impact Data Projectproject hypothesis

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#lidp

[42]

Hashtags!

#jiscad

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• University of Bradford • De Montfort University • University of Exeter • University of Huddersfield (lead partner)• University of Lincoln • Liverpool John Moores University • University of Salford • Teesside University

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Library Impact Data ProjectJISC Activity Data Programme

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Library Impact Data Projectbook loans at Huddersfield (5 years)

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Library Impact Data Projectbook loans inc. renewals (2009/10)

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Library Impact Data Projectbook loans & Athens (2009/10)

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Library Impact Data Projectlibrary PC logins & visits (2009/10)

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• “There is a statistically significant correlation across a number of universities between library activity data and student attainment.”– at this early stage, for books & e-resource

usage, the correlation appears to be significant across all partner libraries

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Library Impact Data Projectproject hypothesis

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49http://www.flickr.com/photos/nicholasngkw/5512321874/

Library Impact Data Projecthttp://library.hud.ac.uk/lidp

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Can I do one last plug, please?

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The Lemontree Projectlibraries + gamification

• “Lemontree is about making the library experience into a game. Fresh, fun and compelling, as it should be!”

• http://library.hud.ac.uk/lemontree/• Twitter: @librarygame

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• Create serendipity with your usage data

• Data mine your usage data to generate business intelligence

• If you love your usage data, set it free!

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In Summary…

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“If you want to get laid, go to college…

Frank Zappa (1940-1993)

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So, what about that quote?!

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“If you want to get laid, go to college… …if you want an education,

go to the library.” Frank Zappa (1940-1993)

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Thank you very much!does anyone have any questions?