buzzient short presentation_nov8_slideshare
DESCRIPTION
Excerpts of my presentation to UMASS Boston Computer Science DepartmentTRANSCRIPT
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“BringingSocialMediaandEnterpriseApplica5onstogetherin1click”
TimothyB.Jones,CEO
November8,2011
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TBJChronology
BayAreaNa1ve,GeorgiaRoots,BostonBoomerang
Educa1on MITBS
GSUMS/CIS
MITMBASloanFellow
Internships LBL FMC
KidderPeabody
Serialstartups/hightech Oracle Sybase(IPO) Trifox OpenVision(IPO/M&A)
OnDemand(M&A)
EbaSystems(M&A)
BionRech(OOB) VentureCapital
MDV
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Socialmediausehasgrowndrama1cally
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But…Enterprisesdon’tcommunicatewithcustomersonsocialmedia…
“Here’showwetalktoourcustomers…”
“Here’showwetalktooraboutoursuppliers
andserviceproviders…”
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Whyisthisimportant?
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And more…
Social Media Analytics and Integration Platform
Buzzient Analytics
Buzzientharvestscontentaccordingto
yourkeywords
Buzzientstoresandanalyzestherelated
socialmedia
Buzzienttransparentlyintegratesinto
SiebelandOracleCRMOnDemand
BuzzientenablesEnterprisestoengagewithsocialcustomers
Postsaboutproblems,issues,salesinterest,productopinion,feedback,etc.
Oracle CRM On Demand
Siebel CRM
Takeac1on,visualizecontentandanaly1cs
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CompanySnapshot
TimJones,CEO
JeffHull,Development
AnnFudge,BoardofDirectors
JohnLuongo,BoardofDirectors
ScoRSullivan,Sales
BruceKasrel,Marke1ng
AccomplishmentsBillingsGrowth• +88%YTDYOY• +50%CQYOYUSPatent#7974983grantedOnlyOracleInnerCirclePartnerforSocialCRMOnlyOracleSocialCRMValidatedIntegra1onOnlyOracleSiebelIntegra1onavailable$1.3MSeriesASept201112Employees;BasedinBostonInnova1onDistrict
DeanNomura,Solu1ons
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Buzzient Confidential
SocialMediaAnaly5csPlaJorm
SocialMediaHarves1ngBroadestrangeofsources(TwiRer,Facebook,forums,YouTube,…)
Real‐1memonitoringplushistoricaldataseveralyearsback
Sen1mentAnalysisAutomatedandreal‐1me
Changeablebyuser
TopicAnalysisFrequentlydiscussedtopicsSearchkeywordiden1fica1on
InfluenceAnalysisOpinionleaders
Mostimportantwebsites
Analy1csDashboardModularandcustomizable
Real‐1mealertsandreportgenera1on
CRMIntegra1onwithSalesforce.com,OracleCRM,SugarCRM,..
WebserviceAPIforothersystems
High‐LevelArchitecture
Buzzient Confidential
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What’sgoingoninSorware? Social – A new data layer and enterprise asset
Social is to our decade what the Internet was in the 90’s
« Consumerization of the Enterprise »
Big Data The Relational model is dying
Hadoop
The Peasants ARE Revolting…it’s THEIR data Incumbent software vendors under pressure to evolve
Top 10 Software Companies have $240B Cash Will acquire for innovation…startups =>move fast!
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ApplicableMarkets2011‐2013
Enterprise Applications $90B+
CRM $16B+
Social Software $600m (‘11) - $1.2B (‘13)
Sources: Goldman Sachs & IDC
SFDCBuysRadian6for$326M,4/11
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Internshipopportuni1esatBuzzient
Software Development Python, JSON, Javascript; Linux; Oracle DBMS,
MySQL; Hadoop, NoSQL
Data and analytics Web Analytics => Social Media Analytics
UI Consumer Grade Simplicity with enterprise power
Inside Sales/Marketing Lead Qualification, CRM, Web Analytics, SEO
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34FarnsworthStreet4thFloor
Boston,MA02210(617)9049876
“BringingSocialMediaandEnterpriseApplica5onstogetherin1click”