Virtual Classroom/Distance Collaboration/Webinar Software Planning and Training Documents

CISPI e-learning andTechnology Showcase

August 19, 2009

Your Facilitator

Andy BuzinskiAssistant Director, EducationAAAHC, Inc.Accreditation Association for Ambulatory Health Care, Inc.abuzinski@aol.com

Thanks!

Michael C. Tillmans, Ph.D. Meg Kerr, Director, Surveyor

Education and Credentialing, AAAHC, Inc.

Mentors and colleagues You!

A Basic Definition

The use of specifically-developed software to connect multiple computers via the Internet.

Frame Your Use Virtual Classroom (Class, Instructor,

Learner) Distance Collaboration (Session, Host,

Participant; literature uses Distributed Collaboration)

Webinar (Session, Presenter, Participant or Attendee; most passive terms)

Software often leans towards a function.

Typical Success Stories (1 of 3)

East Coast sales team members drove up to two hours one-way to attend weekly regional sales planning meeting in order to discuss M&A, create PowerPoint sales presentations, and update Excel status spreadsheets.

Now, meeting more effectively online, each member has up to four more hours/week to spend on more value-added work.

Typical Success Stories (2 of 3)

Corporate procurement function created a series of hands-on virtual classes for a new computer application.

Recorded a 2nd “demonstration” version.

Application is implemented almost without error. New employees have immediate baseline training.

Typical Success Stories (3 of 3)

Members of the corporate marketing department routinely fly to 24 N.A. regional sales offices to present new products and their M&A campaigns to and discuss customer-level plans with sales personnel.

Now, more effective online collaboration sessions reduce total session time.

Online break-out sessions organized by team to discuss plans by customer.

Interaction “Tools” Live classroom

Eye contact

Virtual classroom Mark-Up Tools

Quality is a long road

One monotone voice + all-text slides + a length too long to be effective = frequency?

Any improvement is better than none.

The terms Virtual Classroom and Distance Collaboration helps focus the goal and the process.

The documents

Design and Development Suggestions

Design of Webinar Host Training Standard Slides Tips for Attendees Tips for Presenters

A missing document

What do you want to do?

Large-Group Discussion/Q&A? Small-Group Discussion?

By Topic? By Experience level?

Something else?

Thank you for your time and participation!