buyers guide to homecare
TRANSCRIPT
A Practical Guide to Selecting A Practical Guide to Selecting the Right Home Care Servicethe Right Home Care Service
Home care is a growing trend Home care is a growing trend
Remaining at home has it’s advantages Remaining at home has it’s advantages
– 82% of Americans wish to remain in 82% of Americans wish to remain in their homes forever*their homes forever*
*AARP*AARP
A Guide To Home A Guide To Home HealthcareHealthcare
Selecting the right caregivers Selecting the right caregivers for your family.for your family.
Points to consider to receive Points to consider to receive the best care possible.the best care possible.
Do Your HomeworkDo Your Homework
Before you call, know Before you call, know what your care needs are. what your care needs are.
Paint a realistic picture of Paint a realistic picture of the patient’s needs.the patient’s needs.
What Do I Need ?What Do I Need ?
Skilled medical assistanceSkilled medical assistance
TransportationTransportation
Companion or hands-on Companion or hands-on carecare
Cooking and light Cooking and light housework housework
What Type of What Type of Caregiver Do I Need ?Caregiver Do I Need ?
Specialized training Specialized training
Multilingual Multilingual
Interview the Agency Interview the Agency
To protect yourself and your loved ones from To protect yourself and your loved ones from potential liability, be sure to ask about and potential liability, be sure to ask about and consider the following points when selecting a consider the following points when selecting a home care agency. home care agency.
Interview the Agency Interview the Agency
Registered Nurse on staff Registered Nurse on staff
– Conduct a thorough assessment Conduct a thorough assessment
– Individualized Plan of Care Individualized Plan of Care
– AvailabilityAvailability
Interview the Agency Interview the Agency
Service Agreement Service Agreement
– Rates and minimums Rates and minimums
– Types of servicesTypes of services
– Weekends / Holidays Weekends / Holidays
Interview the AgencyInterview the Agency
Levels of care Levels of care
– Medical or non-Medical or non-medical medical
Staff supervision by an Staff supervision by an RNRN
Interview the AgencyInterview the Agency
Employees licensed, bonded and insured Employees licensed, bonded and insured
Taxes and withholding Taxes and withholding
Caregiver / Patient matchCaregiver / Patient match
Caregiver calls in sick Caregiver calls in sick
Interview the AgencyInterview the Agency
Staff screeningStaff screening
– References References
– Background check Background check
– Drug screeningDrug screening
Emergency preparednessEmergency preparedness
Interview the AgencyInterview the Agency
Caregiver consistencyCaregiver consistency
Cancellation policy Cancellation policy
– PenaltiesPenalties
Make daily / weekly schedule Make daily / weekly schedule
Food preferencesFood preferences
Activities / hobbiesActivities / hobbies
Medications, emergency Medications, emergency contacts & doctorscontacts & doctors
Before a New Before a New Caregiver StartsCaregiver Starts
Remember That You Remember That You are the Customer !!are the Customer !!
FeedbackFeedback
CommunicateCommunicate
– Helps everyone settle in quicklyHelps everyone settle in quickly
Live-in CaregiversLive-in Caregivers
Convenient and cost-effectiveConvenient and cost-effective
Require some time off and private Require some time off and private space for meals, sleeping and space for meals, sleeping and groominggrooming
Shift Work Caregivers Shift Work Caregivers
Do not sleep Do not sleep
Do not require their own Do not require their own bedroom or bathroombedroom or bathroom
Questions ???Questions ???