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Buyer Presentation Package
At Home in the Desert Cities of the Coachella Valley
Buyer’s Package
Prepared for
The
Coachella Valley
Neighborhoods
Your
Tools
For The
Buyer
Your
We’ll provide this report from MLS
“Client Detail”
MLS “Client Detail Report” (con’t)
View the Portal in the Multiple Listing Service (MLS)
Newly Listed Homes and all Open Houses will be
posted to my Facebook Page
“All Palm Springs”
As of 9-12-16 we have 1818 LIKES
www.AllDesertJoy.com
A great destination for Real Estate News in the Coachella Valley. We make every
effort to keep you up to date on the latest real estate news, provide you with
information on each desert city, happenings in the desert, property search
vehicle and the ability to request reports via email for your area of interest
whether you are looking for a home or selling your home.
We post many videos on YouTube, Social Media
and our Website about Listings, Open Houses, the Palm
Springs Area, Buyers and Investors
www.Realtor.com
The most viewed Home Buying Site in the world; 2 in 3 of all
Buyers & Sellers go to this website first.
www.Trulia.com, one of the top Home Search Websites
Find Homes at www.Postlets.com
…and on all the popular Home Search websites
www.ListingBook.com – An excellent tool for buyers to search for
property
You are Invited to use this site.
We can provide you Market Updates for the areas
You are Interested in
The
Buying
Process
Your
Customized Communication
No two clients are the same, and I don’t expect everyone to like the same type of
communication! Some buyers like to be communicated with daily, some weekly.
Some via phone, some email and some in person.
When communicating with me, here’s what each option looks like:
My Phone Communication plan
We’ll talk weekly (but also immediately if needed) when new listings come on the
market (or have a price reduction). I’ll also email you the listings and then give you a
call so we can make a plan to see the listings that appeal to you.
My online communication plan:
I’ll sign you up for ListingBook. This is a great tool for you to search for properties. I
will check in daily to see what you like and reject and call you to set up appointments
to view the chosen homes.
My live communication plan:
We’ll meet on a weekly basis – or perhaps more often – if something comes on the
market that I think fits your criteria to a “T”. We will sit down and I will show you a
preview of the homes that meet your needs, then we will make a plan to go out and
tour them.
Staying in Touch
We stay in touch with our prospective buyers throughout the year.
Market Reports are provided to Buyers and Sellers every month to keep them current on their local real estate market. These reports are provided in our
newsletter, on our website and posted on our social websites.
Greeting Cards emailed and posted on social websites on holidays
Monthly Newsletters
o Newsletters are sent to all buyers and sellers each month with information on National and California Real Estate News
o Various articles from our Design Magazine o Local Interest articles such as local and surrounding areas events o Links to websites and Social Media
A Listing Book Invitation is sent to every Buyer
o Popular Buyers Search Program – one of the best on the Market
MLS Search for your Listing is seen by thousands of Buyers
Desert Sun online and print ads in weekend Open House Guide
Advertising on Realtor.com, Zillow.com, Trulia.com, Redfin, etc. o Advertising on these sites attracts thousands of home buyers
Plus heavy advertising on Our Website and Facebook page and other social
sites. Including weekly postings of weather, entertainment, real estate articles and open houses and new listings. We also post many videos by Joy on new home buyers, investors and areas of interest in the Palm Springs area.
Buyers Process
The Buying Process is one that has many different steps. It is not simply a matter of
finding a house, writing an offer, taking money, closing and moving in. There are
many important steps that must be adhered to and listed below are the most
important ones. It is my job to orchestrate the successful execution of each of these
steps:
Getting Pre-Approved for a Home Loan
Determining your wants and needs
The Search Begins
Re-analyzing your wants and needs
The Search Continues – Previewing Properties
New Properties On The Market
Proactive Search
Determining Your Offering Price
Writing the Offer
Negotiating With The Sellers
Home Owners Association
Title Commitment
Inspection Resolution
Appraisal
Signing the Paperwork
Closing
Possession
Steps in the Buyers Process
Working with a knowledgeable and professional real estate agent can help make the
home buying process a memorable and enjoyable experience.
Financing
Before you start your home search, it’s important to assess your financial situation
and, when possible, get preapproval from a lender. I can refer you to a financial
institution that will help you create a plan that fits your needs.
The Purchase and Sale Agreement
Once you’ve found a house that fits your needs, I’ll compile the appropriate legal
forms, contracts and addendums to make a solid offer on the property.
Negotiations
I’ll help you put together an attractive offer package that takes into account the
market value and condition of the house, your financing terms and earnest money.
Escrow
Once the offer is accepted and a closing date is agreed upon. I’ll coordinate the
completion and submission of all necessary forms to the escrow company and
monitor the escrow process until the transaction is complete.
How I Work For You
To help you navigate the real estate process along the way to purchasing the home of
your dreams, I will:
Explain Basic Real Estate Principles
The process of buying a home
Discuss agency relationships
Walk you through the purchase and sale agreement
Select and Research Qualified Properties
Help you determine the types of homes and neighborhoods that most fit your
needs
Provide detailed information on those homes
Arrange tours of homes that meet your criteria
Negotiate the Purchase
Determine the market value of homes in which you are interested
Provide you with the necessary legal documents
Assist you in structuring, writing and negotiating a mutually accepted
purchase and sales agreement
Coordinate Inspection Procedures
Accompany you to the inspection
Coordinate necessary steps after inspection
Help Close the Transaction
Work with the escrow company to make certain all the documents needed are
in order and are completed in a timely manner
Buyer’s Terms
Loan amount
The amount of the mortgage based on the purchase price, minus the down payment.
Down payment
Cash that the buyer provides the lender as their portion of the purchase price. The
down payment is considered the buyer’s equity (or cash investment) in their home.
Points
Fees charged by the lender to offset their interest rate, if it’s below the prevailing
market rate. One point equals one percentage point.
Appraisal fee
The amount paid for the lender’s appraisal of the property.
Credit report fee
The fee charged by the lender to obtain a credit report on the buyer.
Title insurance fee
A one-time premium that a buyer pays for protection against loss or damage in the
event of an incorrect search of public records or misinterpretation of title. The title
insurance policy also shows what the property is subject to in terms of liens, taxes,
encumbrances, deed restrictions and easements.
Escrow fee
The amount a buyer pays the escrow company or closing agent for preparing papers,
accounting for all funds and coordinating the information between all parties involved
in the transaction.
Buyer’s Terms (con’t)
Closing costs
A general term for all the estimated charges associated with the transfer of ownership
of the property.
Prepaid interest
The amount of interest due on the loan during the time period between the closing of
escrow and the first mortgage payment, due at the time of closing.
PITI
The estimated house payment, including principal, interest, taxes and insurance.
Principal and Interest
The loan payment, consisting of the amount to be applied against the balance of the
loan, and the interest payment, which is charged for interest on the loan.
Total cash required
The total amount of cash the buyer will need, including down payment and closing
costs.
Premium mortgage insurance (PMI)
Insurance for the lender, to cover potential losses if the borrower defaults on the
loan.
After you make an offer on your house
Once we make an offer on a home it is my job to make sure that your offer is
accepted, carefully executed, every detail of your transaction is completed and
adheres to the strict time schedules of your contract.
I will be providing you with a Pending-to-Close calendar once we have mutual
acceptance on your home. In this calendar you will see tasks that will be shown in
either red or black. The black will represent all the tasks that I will be completing for
you and the red will show you any tasks you need to be concerned about; for
example, your closing date. This calendar is provided as a visual display of the
important dates of your contract. Additionally, the following items are all part of the
pending to closing process:
The Offer and Contract
When the officer has mutual acceptance, I deliver copies of the full-signed
contract to all parties, including the closing agent
If not part of the contract, I’ll return a signed copy of Seller Disclosure Form to
listing agent.
Record and promptly deposit your earnest money.
Provide copies of the signed contract for the office file.
Track dates in the contract, making sure that you are meeting all agreed-to
deadlines.
Tracking the Loan Process
Touch base with you weekly to ensure your loan is processing on track. I’ll
relay final approval of your loan application to seller’s agent.
Pending-to-close (con’t)
Home Inspection
Coordinate your professional home inspection
Review your home inspector’s report and discuss issues with you.
Draft an inspection response to sellers based on your requests; then negotiate
work items with seller’s agent and seller.
Recommend contractors to perform any negotiated or required repairs
Oversee the completion of all required repairs on your behalf, if needed.
The Appraisal
Confirm with your lender that appraisal is scheduled.
Follow up with you and your lender on the status of the appraisal.
Alert the seller’s agent when the appraisal has been completed.
Closing Preparations and Duties
Confirm you have received the title insurance commitment.
Coordinate the closing process with you, the seller’s agent and escrow.
Update closing forms and files
Ensure all parties have all forms and information needed to close the sale.
Coordinate the closing location with you and the closing agent
Assist you in finding a moving company and track possession date to confirm
move-in date.
Work with the seller’s agent in scheduling and conducting your final walk thru.
Request final closing figures from the closing agent
Receive and carefully review closing figures to ensure accuracy of preparation.
Request a copy of closing documents from closing agent.
If a Home Warranty was purchased, deliver claim forms/directions to you.
Review all closing documents carefully for errors
If you’re buying and selling, I’ll coordinate this closing with your sale and
resolve any timing problems.
There will be no surprises in the closing process with me closely tracking!
Pending to Close Calendar
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8 9 10
11 12 13 14
15 16
17 18 19 20
21
22 23 24 25 26 27 28
29 30
Homeownership: A Good Investment
Ready to Invest in Your Future?
As home equity is rising, more homes are becoming
available for purchase
Frequently Asked Questions
Many buyers do not fully understand the home-buying process and the role of a real
estate agent. Here are some of the most often asked questions agents receive from
buyers.
What is a “Buyer Agency Agreement”?
A “buyer agency agreement” is a contract between a buyer and a real estate agent.
Contracts can vary in length, and can include or exclude certain geographical area.
The buyer agency agreement lays out the commitments of the buyer to the agent, and
of the agent to the buyer.
Is it expensive to use a buyer’s agent?
The compensation that a buyer’s agent (also called the “selling agent”) receives
typically comes from the seller’s proceeds and that information is provided in the
Multiple Listing Service (MLS). In such a case, there is no cost for a buyer to be
represented by an agent.
If a buyer is interested in purchasing a property not listed in an MLS, it is possible
that the seller will not compensate the buyer’s agent. In this case, a buyer agency
agreement would detail the buyer’s obligation to compensate their agent. Typically,
even with unlisted properties, the seller compensates the buyer’s agent.
What is a “dual agent”, and should I work with one?
“Dual agency” refers to the practice of a single agent representing both the buyer and
the seller during the real estate transaction. When an agent acts in a dual capacity,
they owe the same fiduciary responsibility to both parties.
Frequently Asked Questions (con’t)
What type of information will my agent need from me?
To do the best job for you, your agent will need the best information you can provide.
This would include such things as:
Preferred price range
Number of bedrooms/bathrooms
Style of home (single-story, two-story, etc.)
Size of yard
Preferred school districts
Geographical areas/neighborhoods of interest
Special needs/special interests which your hoe needs to accommodate
Keep in mind that a very specific set of criteria may narrow your list of potential
properties, while a very broad list may lead to an overwhelming number of properties to
view.
How can I find out about new properties?
Your agent can work with you to determine how often you want to receive updates on
available homes and by what method. Clients using email and the internet can
receive automatic updates.
Can my agent provide information on properties listed with other companies?
Yes, provided your agent is a member of the MLS where the property is listed.
What if I find a property on my own?
With the advent of the internet, many buyers have begun searching for properties of
interest while working with an agent. If you have an agent, contact them with
address or the MLS number of the property in question. Your agent can then contact
the agent of the property. It is never appropriate for you to contact the seller of the
home directly or the listing agent, if it is a listed property.
Frequently Asked Questions (con’t)
Can I go to open houses without my agent?
Yes. However, when meeting the agent hosting the open house, it’s best if you
immediately identify yourself as working with another agent. If you don’t, your agent
might not be able to help you write an offer on that property in the future.
Can I work with more than one agent?
Nothing is more frustrating to an agent than a buyer who is working with multiple
real estate agents. Without a commitment from you to work with just one agent, it’s
not likely that the agent will do their best work for you. The exception to this
situation is a buyer who is looking in a large geographic area. If you are looking for
property outside the market are, your agent specializes in, ask them for a referral to
an agent in another area(s). That way, both agents are in communication during the
home search, allowing them to partner in finding you the right property.
What if I am unhappy with my agent?
Let your agent know that you’re unhappy, and the reasons why. It may be a simple
misunderstanding that can be corrected. If the issues are more substantial, or the
relationship simply isn’t the right “fit”, tell the agent you no longer wish to work with
them. If you have a buyer agency agreement with your agent, you will need to
provide a written cancellation of the agreement. Don’t let a less-than-perfect
relationship keep you from finding another agent to work with. Buying and selling
real estate are complex transactions, and it’s important that you have an agent to
represent your interests.
Home Inspectors .
These Home Inspectors have been recommended by previous clients. We are listing
them for your convenience.
Ed Herman
Win Home Inspection
(760) 837-9597
Joe Hoefler
Home Inspector
(951) 834-3252
Cris McCloskey
California Real Estate Inspection Services
(760) 333-4547
Bill Schultz
Schultz Inspection
(760) 904-4798
Dan Williams
Home Sweet Home Inspections Inc.
(760) 275-9328
Home Loan Agents .
These agents have been recommended by previous clients. We are listing them for your
convenience.
Annette Eustice
Franklin Loans
(760) 219-2914
Diana Gray
American Financial Network, Inc.
(760) 285-4449
Joe Crist
Summit Funding
(760) 423-3192
Teresa McNamara
Wells Fargo Home Mortgage
(760) 996-3747
Leslie Arnold
Sterns Lending
(760) 774-7729
Sandy Edelstein
Prospect Mortgage (Palm Springs)
(310) 689-1155
About
Joy
And her Team
Your
Joy Farenden has been a Real Estate
Consultant for 20+ years, starting her
career marketing and selling homes in the
wonderful sailing community of
Marblehead, just north of Boston.
Joy relocated to the Coachella Valley in
2006, where she continued to deliver
outstanding service to her clients in Rancho
Mirage, Palm Springs, La Quinta, Palm
Desert and Indian Wells. Joy enjoys
attending concerts of the Palm Springs
Opera Guild and the rich assortment of
theatrical productions at the McCallum
Theatre.
Having traveled extensively to exotic locales
throughout the world, Joy truly
understands that life in the California
Desert Resort Communities is something
special.
Born and raised in England, Joy’s
independent spirit compelled her to leave
home for diverse experiences abroad. She
traveled to New York, where she began a
twenty-year career with Pan American
World Airways. Her time with Pan Am took
Joy to distant shores from Tahiti to New
Zealand, Vietnam to the Caribbean and the
Middle East to Russia.
Joy’s friendships and associations she
made during her travels are still a source of
the Desert Wingers, a local group of former
Pan Am employees in the Palm Springs
area.
“It doesn’t feel like work
when you really enjoy what
you do. I absolutely love
working with people to help
them reach their real
estate goals. The Smiles on
their faces is the ultimate
reward.”
-Joy Farenden
Recent Testimonials
07/11/2015 - donald8044 Living out of town I was looking for a property to purchase. This is the second time I have worked with Joy. Joy worked very hard using her expertise to find me the perfect place. Joy knows her business well. She gave me excellent advice that saved me a good amount of money. To sum up my experience, Joy was a "joy" to work with. I highly recommend her. Don 07/10/2015 - user6313402
Joy helped us to find our second home in Palm Desert. She also sold our existing home. Her local knowledge and
expertise steered us to a home that was just right for us. She was professional and a "joy" to work with. We would
certainly recommend Joy.
07/10/2015 - user7524265
We enjoyed purchasing our new home with Joy's help. We had been looking for a home in the desert for a long
time and Joy was one of the few realtors who ever followed up with us. She was wonderful to work with,
thoughtful and organized and we closed on our purchase in 9 days.
07/10/2015 - mcroth2002
Everyone needs Joy in their life ... But, if you’re interested in home buying you most definitely need her. She is the
most efficient, caring, professional realtor i know. She sold me my home while living in Oregon and made it so
easy... It is a perfect fit, love my new home here in the Desert Oasis... Never Fear Joy is Here.. That is the truth,
even if it sounds corny.. Can't thank her enough...
07/10/2015 - ted parent Joy patiently helped us find the right house at the right price. Made offer and completed the purchase of the
house while out of country. Everything went smoothly. Joy even did a house inspection for us at closing so that
everything was done for us and we only had to pick up the keys and move.
07/13/2015 - dianeousterling
Joy was not only the best marketing realtor I've ever used, her negotiation skills, personal attention, and charming
personality made the whole selling experience easy and pleasant! I would recommend her above anyone!
07/13/2015 - donmarkley Joy went above the call of duty and dedicated many days of her time to show us every single
listing in our market segment. She walked us through the process of determining the type of real
estate that would satisfy our needs so that we could limit our search to a particular area and price
range. A pleasure to work with and we would definitely recommend her for an agent.
Recent Testimonials (page2)
07/13/2015 - b mattick
Joy has worked with my wife and I over a period of 3 years. She has been readily available to us over a long
period of time and has been able to satisfy all of our needs and requests. We look forward to working with her
again in the near future.
07/13/2015 - user6532737
After working with several other realtors we choose to work exclusively with Joy. She does what she says she is
going to do. She remembers you and your needs. And best of all she communicates and follows up. Also, Joy
does her homework, is professional and knowledgeable. We have found her to be a rare realtor in the Palm
Springs area.
07/13/2015 - user3485305
I have purchased two properties with Joy. She is a very professional real estate agent with excellent local
knowledge. Joy is very attentive and thorough. She helped us every step of the way.
07/13/2015 - madwoodvineyard Joy took the time to peruse the neighborhood we were interested in, and forward the information back to us. Joy
is very knowledgeable, and professional, offering her assistance throughout the entire process of the home
purchase. Thank you for everything Joy.
07/13/2015 - user9191328 I live out of state and Joy was a pleasure to work with. Prompt follow up and her experience and comfort with the
market area really helped. I had been looking for a home in the Southwest USA for over a year and she kept in
contact and listened well to my requirements.
07/14/2015 - pepperthorne Joy was a pleasure to deal with from the outset. As Canadians unfamiliar with the US real estate market and
practices, it was important for us to understand the process and options available to us, and Joy patiently
explained everything and answered all of our questions. She was knowledgeable, took time to understand our
needs and interests, and found us a home perfect for us. We will certainly seek Joy's assistance in the future, and
recommend her to others without reservation.
Louise Fuller is a California native and has just returned to the Real Estate
Market as a fully licensed Sales Consultant. Louise worked for many
years in many resorts offering Real Estate throughout the Western United
States.
With her spirit and enthusiasm, she embraces her clients’ wants and
desires and helps guide them through the home-buying process.
In joining the Joy Farenden Team, Louise is able to offer many different
options to her buyers, from previewing homes to making an offer. She is
knowledgeable and brings much to the table.
Roseann hails from upstate New York and has been a California Resident since 1974.
She started her Marketing/Advertising Career at the in-house agency for Knott’s Berry
Farm and continued her career with several advertising agencies in the Los Angeles
Area. She rose to the position of SVP, Director of Media Services in the 1990’s with
BBDO Los Angeles and Omnicom Worldwide. She retired in 2006.
Keeping herself active with the changing technology and social media arena she joined
the Joy Farenden Team in 2013. Excited about the Real Estate Business, she secured
her Real Estate License in 2014 and is enjoying her second career managing the
marketing and advertising for the Joy Farenden Team.
Roseann is the backbone of the team, she not only manages the marketing but also
maintains the data base, the monthly updates for both expenses and business
activity, produces the lovely brochures and postcards and so much more. Everyone on
the team relies on Roseann’s dependability and creativity.
Jaclynn has a true passion for exceeding your expectations from the moment you begin
working with her. She knows that buying a property is the most important purchase
you can make. It`s not just an investment, it`s your home. Her knowledge of the
market, professionalism, attention to detail and service allows her to save you time and
energy in your home search or sale.
With an administrative background, knowledge of timelines, documentation and
escrow she has so much to bring to the table and is always on top of every single
transaction. Jaclynn is our transaction coordinator, with the extensive paperwork
required for sales and purchases, she makes sure the t’s are crossed and the i’s are
dotted for the files to adhere to Federal and State standards.
Jaclynn was born and raised in Palm Springs and is a lifetime resident. She is also a
corporate officer of her family business, Chaney Entertainment, Inc.
Bennion Deville
Homes
Indian Wells
Your
