Business English (2)Week 2

Professor Hayashi

Attendance Review Presentation Discussion warm up & vocabulary Reading – “Company Structure” Writing – “Big and Small Companies”BREAK Vocabulary Theory X & Theory Y

vs. “Satisfiers” & “Motivators” Motivate me!

Warm up and discuss the questions on page 20 (exercise 1a) Do the vocabulary exercise (1b)

Exercise 1b1. C2. E3. B4. A5. F6. G7. D

In groups, read through the text and answer the questions from exercise 1c:

A.Functional StructureB.Matrix StructureC.Line StructureD.Staff Position

Exercise 1d. - second summary

-Clear chain of command-Hierarchy/Pyramid

- people report to more than one superior

- separate departments

In pairs, read the article on page 30 and complete the summarizing sentences (1d)

Explain the article to another pair

In pairs, read the article on page 31 and complete the summarizing sentences (1h)

Explain the article to another pair

1D – SUMMARIZING1.According to Theory X, employers have to threaten workers because the threat of losing their jobs often makes people work better.2.According to Theory Y, employers should give their workers responsibilities because a responsible job is necessary to people’s psychological well-being.3.Maslow criticized Theory Y because there are people who are unable to take on responsibility and self-discipline.4.Maslow argued that even though they might want to be given responsibilities at work, people also require the security that comes from routines and from being given instructions.

1H – SUMMARIZING1. Herzberg suggests that good labour relations

and working conditions will only satisfy people – or more importantly, dissatisfy them if they do not exist – but not motivate them.

2. According to Herzberg, the kind of things that motivate people are challenging or interesting jobs, recognition, responsibility, the chance of promotion, and so on.

3. The problem with saying that only challenging, interesting and responsible jobs are motivating is that there are and always will be people in jobs that are not challenging, interesting and responsible, and managers have to try to motivate these people.

4. Ways of motivating people in unskilled jobs include giving them responsibilities as a part of a team, giving them more than one activity to do during the day, and encouraging them to believe in corporate values.

5. The problem with trying to motivate workers by the belief that their company is the best is that it is unlikely to succeed if it is not true, and most companies are evidently not the best.

Take a look at the problems on pg. 33 (2d)

Think of a similar problem to do with a job and write it down on a piece of paper

The papers will be passed around the class and solved

Consult pg. 34 for possible solutions

The itty-bitty vocabulary exercise on page 34 (exercise 2e)