OverviewBusiness Story Method

Gerrard Consulting LimitedPO Box 347

MaidenheadBerkshireSL6 2GU

Tel: +44 (0) 1628 639173Fax: +44 (0) 1628 630398

Web: gerrardconsulting.com

AssuranceImprovement

Outsourcing Slide 1Intelligent Testing, Improvement and

Assurance© 2010 Gerrard Consulting

Key challenges

• Increasing Delivery Success• Reducing the Cost of Re-Work• Increasing Confidence in Timelines

Intelligent Testing, Improvement and Assurance

© 2010 Gerrard Consulting

Slide 2

IT Domain

Business Domain

The delivery process

Development Process

Accep

tanc

e

Spec

ify

Design

Test

Build

Busin

ess

Goals

Requ

irem

ents

Accep

tanc

e Te

sts

Traini

ngCommunications hot spots

A mystery to the Business - waterfall, agile or somewhere in between?

Intelligent Testing, Improvement and Assurance

© 2010 Gerrard Consulting

Slide 3

IT Domain

Business Domain

The delivery process

Development Process

Accep

tanc

e

Spec

ify

Design

Test

Build

Busin

ess

Goals

Requ

irem

ents

Accep

tanc

e Te

sts

Traini

ng

Extended Timeline? - Some re-work inevitable as change is constant

Intelligent Testing, Improvement and Assurance

© 2010 Gerrard Consulting

Slide 4

Story Management challenge in Agile • Requirements are captured as stories,

implemented into development “sprints” • Test Driven development (TDD) essentially

documents the requirements as unit tests• But, many “agile” teams don’t use TDD and throw

stories away, so where is the traceability and documentation?

• Many teams don’t have sufficient user involvement to drive the stories through to representative development

• Typically, there is no record of how decisions were made

Slide 5Intelligent Testing, Improvement and

Assurance© 2010 Gerrard Consulting

Existing tools don’t help with these management challenges

Range of development approaches

WaterfallAgile

Where Stories Are Meaningful

• Stories have universal value as examples of features in use; regardless of the development approach

• Stories won’t work where they are regarded as ‘throwaway’ in Agile projects (or anywhere)

Most projects fit somewhere in

between

Intelligent Testing, Improvement and Assurance

© 2010 Gerrard Consulting

Slide 6

Bridging the Communications Gap • We take your requirements; expand into Stories

(identify features); and illustrate by Scenarios (real life examples)

• We bring these to life via workshop prototyping sessions which ensures the requirements are complete and that the scenarios are fully representative and are signed off

• The Scenarios become test scripts to determine that the requirements have been met

• The test scripts will last the life of the system, not just one project

• Delivered via our structured Business Story Method supported by our hosted service Testela-Business

Intelligent Testing, Improvement and Assurance

© 2010 Gerrard Consulting

Slide 7

Story Management for Agile

• Same structured English language for Stories and Scenarios

• Manages which Stories/Scenarios are included within each Sprint

• Supported by our hosted service Testela Story Manager

Intelligent Testing, Improvement and Assurance

© 2010 Gerrard Consulting

Slide 8

ExecutionPlanningAnalysis

Business Story Method - Overview

Test the Requirements

RefineRequirements

Processes, Stories,

Scenarios

• Dictionary of business terms and data items

• Approved Business Stories• Approved Acceptance Criteria• Approved Stories and Scenarios

Procedures from Scenarios

• Procedures map to business processes

• Assured process and feature coverage

• Test data requirements

Test Detailing

• Test scripts from procedures

• Test schedule

Execution Management

• Test team management

• Incident Management

• Reporting

Collate Requirements

Scope of Testela Business

Scope of Most Test Mgt ToolsServices to deliver content

Scope of Testela Story Manager

Intelligent Testing, Improvement and Assurance

© 2010 Gerrard Consulting

Slide 9

Business Story Manager Reduces Ambiguity

• Traceability• The Dictionary • Use of English language• Prototyping workshops for review and

sign-off• Project implementation

Intelligent Testing, Improvement and Assurance

© 2010 Gerrard Consulting

Slide 10

PlanningAnalysis

Dictionary

Execution

Business Story Method - Traceability

Glossary

Process Paths Execution Management

Requirements

Processes

Data Item Register

(Business) Scenarios

Test Procedures

(Test) Scenarios

Test Schedule

Index

Stories /Features

Intelligent Testing, Improvement and Assurance

© 2010 Gerrard Consulting

Slide 11

The ‘Dictionary’Dictionary

Glossaryof Business

Terms

Data Item Register

The INDEX(references to all usage in requirements and Stories)

Requirements Stories

• Requirements and stories are scanned and terms indexed

• Undefined (candidate) terms in stories can be identified and are loaded in the index

• Business users provide definitions and approve new terms

• Scenarios that have data items (parameters) defined are scanned, indexed and entered into the data item register

• Data item properties (type, size, validation rules) can be edited

Intelligent Testing, Improvement and Assurance

© 2010 Gerrard Consulting

Slide 12

Structured language of stories helps bridge communications gapsFeature:

As a orders clerkI want to acknowledge and ship the orderSo that we fulfil a book order

Scenario: ship a single book from stockGiven I select a valid order And the ordered book is in stockWhen I choose ‘acknowledge and ship’Then order status is changed to ‘shipped’ And an address label is printed

Key wordStory text

Each Story has multiple ScenariosScenarios can be data drivenIntelligent Testing, Improvement and

Assurance© 2010 Gerrard Consulting

Slide 13

PlanningAnalysis

Dictionary

Execution

Business Story Method - Governance

Glossary

Stories /Features

Process Paths Execution Management

Requirements

Processes

Data Item Register

(Business) Scenarios

Test Procedures

(Test) Scenarios

Test Schedule

Index

Prototyping workshops

Auto Generated

Review and Sign-Off

Intelligent Testing, Improvement and Assurance

© 2010 Gerrard Consulting

Slide 14

Analysis

ExecutionTest Design

Business Story Method and Projects

Requirements

Build Stories

Test Reqs.

Design, Build System

Functional System Test

System Integration

Non-Functional Testing

Acceptance Test Prep.

Acceptance Test Execution

Evolving requirements, incremental story development, requirements testing, fortnightly updates etc.

Client

BSM Scope

Key:

Intelligent Testing, Improvement and Assurance

© 2010 Gerrard Consulting

Slide 15

Scope of our new services• Business Story Method

– Confidence in testing coverage without bureaucratic paper mountains– Reduced re-work in development and test effort by eliminating

inconsistencies and omissions in requirements– Automated support for functional and acceptance testing– Ultimately, improved quality and trustworthiness of requirements

• Testela-Business (hosted service)– Our purpose built tool that supports our methodology– Provides a repository for requirements, stories, scenarios business

processes, glossary and test scripts– Is easy to use and supports the system life not just one project

• Testela Story Manager (hosted service)– Provides story management support for Agile projects

Slide 16Intelligent Testing, Improvement and

Assurance© 2010 Gerrard Consulting

Benefits

• Increased Delivery Success– Business language ensures consistency throughout

development and testing

• Reducing the Cost of Re-Work– Increased confidence in validity and coverage of your

requirements– Scenarios provide unambiguous examples for

development

• Increasing Confidence in Timelines– Scenarios aid production of training materials and support

requirements and improve business acceptance

Slide 17Intelligent Testing, Improvement and

Assurance© 2010 Gerrard Consulting

Thank-you.

Slide 18