Course instructor: Professor Carmen PaunescuSeminar instructor: Assistant Professor Irina Purcarea

Group Project

The group project represents 15% of the course grade. The projects are to be prepared by individual students or groups of students (5 students). They are designed to give you a better understanding of how quality management works in a real company and provide an opportunity to get a number of answers to questions that arise throughout the course. In addition, they can be helpful in collecting information about an industry or market that you choose to explore.

Project theme:Strategic and Operational Performance Assessment at Company XYZ

Assignment:Write a paper on the performance assessment of strategic and operational processes of a company in Romania.

Instructions:Students will select a company from an industry, which they are interested in or familiar with. The company must be from Romania, at least 3 years old, and employ at least 3 people.The paper should be documented in 8–10 pages (single spaced, 12 pt., TNR, 2.0 cm margins) and include the following:

Introduction. Provide an opening paragraph that tells us something about the industry and company (the history and nature) we are going to read about and how you conducted your research, as well as how the rest of the paper is organized.

Process Management. Describe the company’s processes and their interactions. Discuss the characteristics of the business, and challenges in sustaining or growing the business.

Strategic Level Assessment. Describe the mechanisms, the methods and the tools used throughout the company to assess its performance at the strategic level. Discuss the performance indicators the company uses at the strategic level.

Operational Level Assessment. Describe the mechanisms, the methods and the tools used throughout the company to assess its performance at the operational level. Discuss the performance indicators the company uses at the operational level.

The Future. What future does the top management see for this business? What is the growth strategy for the business?

Analysis and Conclusion. Write an analysis of your thoughts about the business itself. Include your evaluation of the business, and what you can personally take from the experience. What are your recommendations for improvement? How can you use the information provided in the paper in the development of your business decisions?

Deadline: 28.11.2011/29.11.2011Each project will be presented at the seminars, according to the schedule communicated by the seminar instructor.

Course instructor: Professor Carmen PaunescuSeminar instructor: Assistant Professor Irina Purcarea

Writing formalities:The writings are to be typed, single-spaced, with standard margins and fonts.Please note that each document (if only one is assigned) or set of documents (if more than one is assigned for that project) is to have a cover page which includes the following information:- Your name(s)- Your email(s)- Course title- Professor(s)- Identity of documents attached- Assignment due date/ Date material actually turned in if later than the due date

General rules and regulations:

The paper is to be handed in at the beginning of class on the respective due dates. No extensions will be granted, unless the student has an acceptable reason that is

adequately supported, such as a medical emergency that is documented by a detailed and signed doctor’s report.

Late papers and written assignments will be penalized. The late submission penalty is 2 percent per day, weekends included.