BUSINESS PROCESS REENGINEERING

Meaning Of Reengineering

Reengineering is a radial redesign of an organisation process,especially its business processes.rather than organising a firm into functional specialities (like production,marketing,accounting etc.)and looking at the tasks that each function performs.

Business process reengineering

In the words of hammer and champ , business process reengineering is the fundamental rethinking and radical redesign of business process to achieve dramatic improvements in critical contemporary measure of business performance such as cost,quality,service and speed.

Basic phases of reengineering

I. RealisationII.RequirementsIII.RethinkIV.Redesign

Reengineering process

1)Preparing for change.2)Planning for change3)Designing for change4)Evaluating change