PIB CAPABILITIES & THINKING

2 © 2014 Philosophy IB, LLP.

Simplicity is the ultimate sophistication.” - Leonardo Da Vinci

3 © 2014 Philosophy IB, LLP.

People-First Process

Effective process creates better ways of working. It frees people to be creative; to focus on higher-value activities. They don’t worry about things falling through the cracks, or reinventing the wheel, or stepping on someone else’s toes because its all there, spelled out, and everyone has agreed to it.

4 © 2014 Philosophy IB, LLP.

Business Process Benefits

We create efficient, useable and repeatable processes for Fortune-500 companies in order to:

$297 Million

50% 109% 21%

Decrease in time required to develop new products

Incremental revenue from new products

Improvement in cross-functional communication

Increase in critical selling behaviors

1. Improve productivity

and operational efficiency

2. Reduce cycle

time

3. Clarify roles and

improve collaboration

4. Increase

compliance

5 © 2014 Philosophy IB, LLP.

ANALYZE DESIGN VALIDATE ADVISE ENVISION COMMUNICATE &

EXECUTE

We start with a thorough scan of our client organization by

conducting interviews with key stakeholders and

mining documentation and

databases.

We build better workflows and define

the key people, documents,

databases, etc. involved throughout

the process.

With a core group of client stakeholders,

we validate our optimized process

and retrieve feedback.

We make recommendations to leadership to ensure the behavior change

needed for rapid adoption.

We bring the process to life with

interesting and easy-to-understand visual

representations.

All good solutions fall short without flawless execution. At the end

of every engagement, we

provide a communication campaign and

training to jump-start the change.

Business Process Design Methodology

Our unique ADVANCE method of process mapping ensures company-wide use and understanding

6 © 2014 Philosophy IB, LLP.

Analyze & Design

Conduct thorough scan of our client organization to understand current state.

Key Activities

• Conduct Project Kick-Off Meeting

• Carry out interviews with key stakeholders

• Mine documentation and databases for relevant information

• Current-State Review Meeting

Deliverables

• Project Charter

• Current State Assessment

Key Activities

• Identify critical tasks and key milestones

• Sequence tasks

• Determine dependencies

• Define responsibilities and decision rights

• Develop draft process maps

Deliverables

• Draft Process Maps

Build better workflows and define the key people, documents, databases, etc. involved.

7 © 2014 Philosophy IB, LLP.

Validate & Advise

Validate our optimized process with key stakeholders and collect feedback.

Make recommendations to leadership to ensure the behavior change needed for rapid adoption.

Key Activities

• Schedule validation session and design and develop necessary materials

• Conduct Validation Session

• Revise and finalize process maps

Deliverables

• Validation Session

• Final Process Maps

Key Activities

• Conduct stakeholder analysis

• Determine necessary behavior changes

• Develop change management plan (metrics, training, communications, leadership, tools, etc.)

• Present to leadership

Deliverables

• Change Management Plan

8 © 2014 Philosophy IB, LLP.

Envision & Communicate / Execute

We bring our maps to life with a easy-to-understand visual representations.

We roll-out communication campaign and training to jump-start the change.

Key Activities

• Draft graphical illustrations of the process

• Review with client team

• Revise and finalize

Deliverables

• Easy-to-use Visual Representation of the Process

Key Activities

• Develop communications campaign

• Build training

• Execute other aspects of Change Management Plan

Deliverables

• Communications Materials

• Training Materials

• Training Sessions

9 © 2014 Philosophy IB, LLP.

Elements of People-First Process Maps

Hierarchical nesting allows for multiple levels of detail

“Swim lanes” illustrate ownership and decision rights

Step-by-step process clearly lays out sequence of key tasks

Dependencies explain cause and effect relationships

Tools/Templates developed to support process execution

User-friendly representations facilitate communication

Philosophy IB, LLP 25A Vreeland Road, Ste 100 Florham Park, NJ 07932 +1 973 443 9202 www.philosophyib.com © Philosophy IB, LLP 2012

WORK BETTER.