business process ontology monika starzecka adam walczak karlsruhe, december 2006

Business Process Ontology

Monika Starzecka Adam WalczakKarlsruhe, December 2006

How it looks in WSMO Studio

Prototype of application

Solution Maps

What is doneWhat is done





Solution Maps

What is done

SAP AG 2006, Title / First Name Last Name / 4

SAP Solution Maps

SAP Solution Maps provide a consistent, multi-level blueprint showing processes for an organization within a particular industry or cross-industry. The SAP Solution Maps also show how various processes are covered, including the processes that SAP and its partners support

When You're Going Somewhere New, It Helps to Have a Good Map.


Telecommunications – Solution Map, 1

Suppliers & Partners

Customers & Channels

Design & Build Infrastructure

Operate Infrastructure Develop & Promote Products & Services

Sell & Fulfill Bill & Collect Assist Customers

Enterprise Management & Support

Network Life-Cycle Management

Demand and Supply Planning

Investment Management

Network Design and Build

Operations and Maintenance Marketing Analytics & Product Management

Product Planning and Prioritization

Project Management

Product Development

Marketing & Campaign Management

Churn Management

Sales & Service Fulfillment

Lead and Opportunity Management

Sales and Order Management

Customer Field Service Management

Logistics Management

Dealer Management

Dealer Lifecycle Management

Dealer Operations Management

Incentive and Commission Management

Forecasting and Replenishment

Billing, Invoicing & Presentment

Billing

Invoicing and Presentment

Customer Financial Management

Receivables and Collections Management

Financial Customer Care and Dispute Management

Reconciliation and Closing

Auditing

Customer Service

Customer Trouble Management

Complaints and Returns Management

Customer Field Service Management








Enterprise Management & SupportAnalytics

Financials

Human Capital Management

Corporate Services

Operations Support


Marketing Analytics & Product

Management


Dealer Management



Customer Service








Enterprise Management & SupportAnalytics

Strategic Enterprise Management Financial Analytics Operations Analytics Workforce Analytics

Financials Financial Supply Chain

Management Financial Accounting Management Accounting Corporate Governance

Human Capital Management

Talent Management Workforce Process Management Workforce Deployment

Corporate Services

Travel Management Environment, Health and Safety Incentive and Commission

Management Real Estate Management

Operations Support Life-Cycle Data Management

Project & Portfolio Management

Quality Management

Enterprise Asset Management

Indirect Procurement

Global Trade Services

Global Trade Management


Marketing Analytics & Product

Management


Dealer Management



Customer Service



Demand and Supply Planning

Demand Planning and Forecasting (SAP

S19 )

Investment Management

Investment Planning (SAP S2 )

Investment Management (SAP S2 )

Project Accounting (SAP S2 )

Fixed Asset Accounting (SAP S2 )

Network Design and Build

Project Planning and Scoping (SAP S2 )

Project Execution (SAP S2 )

Managing Property Portfolio (SAP S2 )

Managing Contracts in SAP RE (SAP S2 )

Processing Purchase Orders (SAP S2 )

Operations and Maintenance

Phase-In Equipment (SAP S2 )

Time-Based Preventive Maintenance (SAP S2 )

Corrective Maintenance (SAP S2 )

Inspection (SAP S2 )

Phase-Out Equipment (SAP S2 )

Asset Scrapping (SAP S2 )






SAP Product Available SAP Product Available with Future Releases Future Focus Partner Product Available Partner Product Available with Future Releases




What is doneWhat is done

Solution Maps


Ontology diagram


main concepts - definitions

Domain – a distinctive group of bussines profiles with some shared working areas, areas (ex. Telecommunications, Media, Hospitality )

Market - the world of commercial activity where goods and services are bought and sold

Market Segment – regognized sub-market of general market that is homogeneous within (i.e. people in the segment are similar to each other in their attitudes about certain variables).


Main Concepts – Industry Value Chain


Main Concepts – Industry Value Chain Element


Main Concepts – Business Scenario Group


Main Concepts – Business Scenario


Main Concepts – Business Process


Main Concepts – Business Partner


Main Concepts – Management and Supporting Functions


Main Concepts – ERP group


Main Concepts – ERP Group Element


Main Concepts – Cross-Industry Solution


Main Concepts – Process Category


Main Concepts – Main Process



What is done


Solution Maps


WSMO Studio – Upper-level ontology, 1


WSMO Studio – Source View



What is done


Solution Maps

business process ontology monika starzecka adam walczak karlsruhe, december 2006

Documents

sap ag

opportunity management

property portfolio sap

solution maps folie

products services

build project planning

build operations

ontology diagram folie