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    4/5/2011

    IB1150

    Integrative Project

    Group 4

    Felix Chay, Folarin Araromi, Julia Prada, Laura Reeves, Himanshu Gupta, Shahida Tomiran

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    Contents

    Page Description

    3 Letter to investors

    4 Executive Summary

    7 Business Description

    7 Market Research

    10 Competitors

    11 USP

    13 Marketing

    15 Operations

    16 Funding and Exit Strategy

    18 Financials

    20 Risk

    22 SWOT

    23 Milestones

    24 Legal

    25 Appendices

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    Executive Summary

    Introduction

    Name of the company: ArtDiem.com

    Structure: Limited company

    Location: Office is based in London

    What we offer?

    ArtDiem is an online based company providing an virtual art gallery, where

    contemporary artists can express themselves and show their talents off whilst

    earning an stable income.

    What we are looking for?

    We are seeking financial investment of 200,000 in exchange for 40% equity in our

    business.

    Target Market

    The target group is divided into the sellers and buyers of art. The sellers will initial be

    contemporary young artists, but as ArtDiemis an online service anyone is welcome

    to subscribe and sell art and a lower commission rate to competitiors.

    The buyers again can be anyone who has internet access and appreciates original

    art, but ArtDiemwill be targeting retail businesses such as hotels, restuarants and

    interiror designers who are looking for unique pieces of art.

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    Differentiating Factor

    The website will provide numerous services for both the artist and the consumer,

    including:

    3D Virtual gallery

    Social Networking opportunities such as forums, audio descriptions from the

    artists and photo simulation.

    Reviews from art critics

    Management:

    Felix Chay CEO and COO

    Felix was head of technological operations at J.P. Morgan for 11 years. He will be

    responsible for daily business operations, as well as setting targets in order for the

    yearly goals to be achieved. He also is a fine art enthusiast and a member of the elite

    Art Society in London.

    Folarin Araromi CFO

    Folarin has extensive experience in financial services, where in his previous role he

    served as a Principal Director at Kohlberg, Kravis & Roberts focused on growth

    equity and technology start-ups. He will be responsible for developing the systems to

    ensure efficient management of the companys finances. He will also be responsible

    for the internal auditing and budgeting, and act as a point of contact to external

    auditors and other third parties who are interested in the company from a financial

    stand point.

    Julia Prada Head of Web and Graphic Design

    Julia was previously employed by Ebay Inc, where she was responsible for the web

    and graphic side of the business. She has since invested time and money in starting

    a new business, with the help of the contacts she has retained in the field.

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    Shahida Tomiran Director of Marketing

    Shahida is dedicated and results driven with a successful background in marketing

    for DeviantArt, a rival art retail website. She is responsible for researching and

    reporting external opportunities and understanding current and potential customers.

    Himanshu Gupta Head of Customer Relation

    Himanshu is a dedicated and professional Customer Service Manager. He has been

    working with British Airways for the past 7 years. He has superior insights into the

    changing needs of modern customers. He can speak four european language and

    has worked in many various countries across the Europe.

    Laura Reeves Director of Software Management

    Laura was director of software management for Google for the past 4 years and will

    take on the same role for ArtDiem.com. She holds numerous awards in software

    control and security and has successfully managed software installation at high

    profile security companies such as Cisco.

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    Business Description

    ArtDiem.com is a virtual art gallery initially based in the UK, showcasing art from

    contemporary artists available for purchase by the general public, providing aconvenient shopping experience from home.

    ArtDiemallows artists to express themselves, and makes it more feasible for them to

    make a stable income from their talents. The website will cater to both the artist and

    consumers which will provide set ArtDiem1 apart from its competitors.

    Market Research

    The Art Industry is a lucrative, growing market with the UK being one of the top

    players in the global art market, with 57% of the EU trade and a global market share

    of 29% in 20092, providing an enormous market with opportunities to set up and grow

    a successful business.

    Aggregate Art Sales in the UK and EU

    1

    ArtDiem refers to the latin phrase Carpe Diem by the poet Horace, which means seize the moment. ArtDiem therefore encourages people to live their lifes sorrounded by art.2

    The British Art Market, 2010 see appendix

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    However, as a consequence of the credit crunch the art market in the UK has seen

    for the first time in over 7 years a decrease in revenues in 20083. Nonetheless the

    market is recovering and is less sensitive to economic crises than other assets4.

    Also, the UK is the largest importer and exporter of art in Europe, and is a net

    exporter of works of art (pp4, The British Art Market), highlighting the opportunity for

    growth of our business in the European and World Market, as detailed in our

    milestone for year 6.

    The focus on art in the UK has primarily been on the quality of the produce itself

    compared to other countries, and we as a business reflect the values that are

    associated with the UK art market.

    The key differentiating factor of the UK art market is the creativity of the artists5, and

    ArtDiem is focused towards finding new artist that provide a new perspective to art.

    The British art and antiques market is mostly made up of a number of small,

    knowledge-intensive businesses that employ a balanced mix of highly educated

    individuals. (The British Art Market) We as a business believe that we possess the

    much needed expertise while at the same time starting a business with a virtually

    unlimited audience.

    We decided to carry out primary market research by distributing questionnaires to

    local UK citizens living in London, Birmingham and Coventry. We managed to get

    100 people comprising males and females, from different backgrounds to answer our

    questionnaire.

    3See appendix

    4(http://www.artmarket.com/)

    5

    In the context of a global marketplace, knowledge, skills and creativity have been identified for several yearsas the essential elements that have given the British a competitive edge. (The British Art Market)

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    The following conclusions were made:

    1. The majority, 35%, preferred online art galleries, when buying art as they are

    more convenient.

    2. Around half of the population has visited an online art gallery once in their life.

    3. People generally look for traditional art and photography.

    4. 38% of the people buy art for their homes.

    5. People are generally not willing to spend more than 200 for an original piece

    of art.

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    Competition

    Through our research it is clear to see that there is little direct competition. There are

    indirect competitors who specialise in selling art produced by young artists who havebeen established in the art industry and would be useful to compare to ArtDiem.

    ArtGallery.co.uk

    Art Gallery is one of few direct competitors who sell original and limited edition art

    also based in the UK. Even though a direct competitor, ArtDiemdifferentiates itself

    from Art Gallery in terms of the 3D galleries and reviews from art critics.

    DeviantArt

    DeviantArt has been established online for approximately 10 years and sells a range

    of different art produced by young artists, from digital art to literature. 100 million

    pieces of art are sold on the website with 12 million members who buy and sell art. 6

    The pieces of art are not exhibited in a 3D art gallery; instead they are static images

    on a web page.

    Also DeviantArt have experienced problems with customer service. One of the main

    problems is with monthly billing subscription to print art; they continued to bill a

    customer after the account is deactivated.

    6

    http://welcome.deviantart.com/?utm_source=DA&utm_medium=UB&utm_content=Takethetour&utm_campa

    ign=DA_UB_Takethetour_091409

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    Unique Selling Points

    The Seller

    A lower commission rate of 30% compared to the standard rate of 40-60%7 art

    exhibitions charge this is to capture more market share.

    No listing fees competitors charge for listing so their interests are mostly to

    maximize their seller base, whereas ArtDiems interests are aligned with the

    artists and are committed to selling the art rather than generating listing

    revenue.

    ArtDiem intends to support artists by providing reviews and endorsement of

    the art from established art critics.

    Make a living from your art ArtDiem makes it more feasible for artist to

    generate a stable income as oppose to their work lying dormant in a gallery

    showroom.

    7http://www.gigposters.com/forums/gallery-shows/60185-gallery-commission-

    rates-2.html

    http://www.gigposters.com/forums/gallery-shows/60185-gallery-commission-rates-2.htmlhttp://www.gigposters.com/forums/gallery-shows/60185-gallery-commission-rates-2.htmlhttp://www.gigposters.com/forums/gallery-shows/60185-gallery-commission-rates-2.htmlhttp://www.gigposters.com/forums/gallery-shows/60185-gallery-commission-rates-2.htmlhttp://www.gigposters.com/forums/gallery-shows/60185-gallery-commission-rates-2.htmlhttp://www.gigposters.com/forums/gallery-shows/60185-gallery-commission-rates-2.html
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    The customer

    Convenience of buying the art from the comfort of your own home.

    3D virtual gallery which looks and feels like the buyer is in a physical gallery.

    Audio descriptions by the artist in order to allow buyers to learn more about

    specific pieces of art just like having the artist there in front of you.

    A forum for any added questions or queries consumers have regarding pieces

    of art. It can also be used to rate and give feedback for the art, allowing the

    buyer and seller to network.

    ArtDiemalso enables buyers to upload a photo of the room they want the art

    to fit in and see what it looks like. This service will be free of charge and

    available before any purchase is made.

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    Marketing

    Sellers- Artists

    SCHOOL and UNIVERSITIES

    ArtDiemwill be targeting young contemporary artists from various art schools and

    universities. There are more than 80 art schools in UK and our gallery aims to target

    them by getting their affiliation and sponsoring events such as art competitions and

    small exhibitions within the schools. We plan to organise workshops and career fairs,

    so that students from these schools get to know more about ArtDiemand they canassociate with us.

    GENERAL ARTISTS

    ArtDiemis open to everyone; any individual can upload their art on our website. We

    will be targeting them by creating a facebook page and inviting artists from other

    websites and pages to join us. We will have our name registered at various art

    directories and clubs such as Londonartclub.com in order to interact with them.

    Why will they sell art to us?

    There are many advantages that we offer to artists, that make us unique. Firstly, we

    give them a freedom to price their art without any intervention from the company.

    Secondly, their art gets appreciated and reviewed by established art critics, which

    helps them to develop their reputation and improve their work. We will hold art

    competitions, in which artists can showcase their art and be judged by a panel of art

    critics. Through this, the artists will get a chance to meet art critics personally and get

    appreciation for their work. This will also be a motivational factor for young artists.

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    Who are the customers and how do we reach them?

    ArtDiems potential customers are unlimited as online businesses enable everyone

    with an internet connection and a bank account can buy on the website.

    As well as retail customers we aim to target business such as interior designers,

    hotels and restaurants that needs art to decorate their spaces. We will offer

    incentives such as discounts for bulk purchases. This will attract more potential

    buyers to come in and foster loyalty from our customers.

    We also intend to advertise on social networks such as Facebook, Twitter and

    Youtube which are good mediums to reach the public as they have high traffic. We

    want to reach the wider cyberspace community through advertising on art

    enthusiasts websites. Google Ads will be useful and will help to increase our

    websites traffic as well as search engine optimisation8. Being top ten in a search

    engine is vital as people will only visit the first few pages suggested. Leaflets,

    pamphlets and posters can also be distributed through employee contacts in the art

    community.

    In addition, we will also intend to establish referral schemes which will give

    customers discounts based on the number of referrals made. This is an incentive not

    only to refer friends and family but also to buy more art on the website.

    8http://www.searchengineoptimisation.org/what-is-seo/) Refers to the procedures,

    efforts and thought processes behind improving a sites visibility in search engine

    results pages (SERPs)

    http://www.searchengineoptimisation.org/what-is-seo/http://www.searchengineoptimisation.org/what-is-seo/http://www.searchengineoptimisation.org/what-is-seo/http://www.searchengineoptimisation.org/what-is-seo/
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    Operations

    ArtDiemwill provide an art search option to view listings classified by medium,

    theme, size and price etc. We will also have fixed price systems and an auction

    system to give the seller flexibility on how they price their items. We intend to utilize

    WorldPay payment processing platform so that anyone with a bank account can

    purchase art on the site. Due to the nature of our business, there is no need

    significant physical infrastructure; this means we can enjoy a lean cost structure of

    the companys financial. Moreover, deliveries will be arranged between the sellers

    and buyers; however we will provide special delivery on purchases in excess of

    700.

    Personnel

    IT technician will be responsible for hardware issues.

    Web and graphic designers will develop and maintain the website such as the

    interactive features. The web designers will also act as moderators in the

    forum.

    Dedicated customers service on hand at all time to meet customers enquires.

    Marketing staff to increase brand awareness.

    Sellers

    Provide and

    responsible for

    delivering the art.

    ArtDiem

    Art search option

    Auction and fixed price

    listings

    Online payment

    processing services

    30% commission fee

    Special delivery for

    items over 750

    Buyers

    Pay for the

    delivery of art.

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    Exit Strategy

    The UK art market is experiencing rapid growth, and even more so in the online retail

    sector. We anticipate potential exit, or partial monetization, of ones equity through a

    trade sale, most likely to a 3rd party venture capital fund.

    We expect to generate roughly 3 million in Revenue (TV) in the 5th year, and looking at

    the forward trading multiples for the online art retail industry from 2012 to 2017, we can

    see that the average Total Enterprise Value (TEV) to EBIT multiple is 11 times9. This

    means with a projected 5th year EBIT of 675,000, in its 5th year ArtDiem would have an

    implied TEV of 7.425 million, bringing the value if the seed funds equity to 2.97 million.

    This represents a Compound Annual growth rate of 169.2% on the initial investment (

    ROI)

    9Sourced from CapitaIQs 2012-2017 Forward trading multiples for Internet Retail

    Industry (screenshot in appendix)

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    Financials

    In its first year of operations, our closest competitor artgallery.co.uk sold 291,000

    worth of art (Transaction value. Art is a relatively demand elastic product, and the

    economic conditions now are direr than they were at the time, so in our realistic

    scenario we anticipate revenue of roughly 215,000 (180,000 low, and 250,000 hi)

    for the first year.

    .

    Growth rates in the online retail industry are exceptionally high and even in our

    pessimistic scenario we expect a 174.8% Compound Annual Growth Rate in TV(185.5% med, 196.3% hi). ArtDiemoffers a very attractive commission of 30% on

    the final value of the artwork, and the Cost of Sales is the 70% that goes to the artist.

    Due to the initial set-up costs the company costs will exceed income in the first year.

    Most of the companys costs are relatively constant or increase in line with inflation,

    which we have assumed at 2% per annum.

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    Typically new businesses do not break-even for the first few years after inception,

    and while the business will make a loss in the first year, due to the nature of the

    business, specifically the lean cost structure, we can achieve profitability from the

    second year of operation with margins growing every year (bar year 3, the expansion

    year in which significant costs are anticipated to be borne to grow the business). Part

    of the uniqueness of the business is that it exists in industry where high margins are

    the norm , and the implication of this is that is the business grows, assuming cost

    ratios are improved or at worst kept constant, the business will generate increasing

    returns on investment.

    -200,000

    -100,000

    0

    100,000

    200,000

    300,000

    400,000

    500,000

    600,000

    700,000

    800,000

    1 2 3 4 5

    Operating Profit (EBIT)

    Operating Profit

    (EBIT)

    Years

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    Risks

    Firstly, there is a potential risk of fraud. For instance, a seller could sell a counterfeit

    or a stolen piece of art. In order to help deal with this issue, our website is going to

    have a reporting system, where our members can report any suspicious sellers byawarding bad reputation points or directly reporting them to our forum moderators,

    who will in turn report them to the authorities. Furthermore, ArtDiemwill have

    dedicated customer service to minimize any consumers trust related problems. As a

    company growing in size, we put maintaining an excellent reputation as our number

    one priority.

    Additionally, as ArtDiemis unique through its interactive features, forums, and thecritics to the young artist, we see a potential problem of an intellectual property theft,

    namely our competitors might try to implement our unique selling point into their own

    website. We intend to combat this by enforcing a copyright on our website.

    Our business is very dependent on technology and if one of the servers should be

    down at any time this may result into a huge loss of income for the company, as well

    as impairment in reputation. To prevent this, our hardware technician will guarantee

    optimal performance of the servers and regularly backup the servers.

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    Another potential risk is the threat of breaches of data security, namely hacking and

    attacks on the website. We can count on the experience of our Director of Software

    Management to defend against these situations.

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    SWOT Analysis

    In order to fully understand the value and the opportunities posed by our business

    idea, we will use the SWOT analysis to identify the main strengths, weaknesses,

    opportunities, and threats posed by our business venture.

    In order to gain market share and make our business successful we have to

    formulate an economics strategy that will match the qualifications and opportunities10

    10The Strategy Process Mintzberg Henry, Quinn James-Brian, Ghoshal Sumanatra As stated by Mintzberg et als

    design school (1998)

    STRENGHTS

    - the originality of the concept and very fewdirect competitors

    - The only 3D art gallery and photosimulation will most definitely appeal to a

    large number of buyers, potentiallyeveryone who is in possession of a PC.

    - financial capabilites: extensive marketing,making profits from year 2

    OPPORTUNITIES

    - The opportunity for the development ofour business on a global scale is

    fundamental to our concept and it shapesour strategy competition

    WEAKNESSES

    - reliability /dependability on externalsources for internet acces

    THREATS

    - risk of poor quality of art pieces sold onthe website if not checked throguhly

    - competitive changes: another websitethat provides same products and services

    - risk of supplier change (McGee at al,2010). Potential competitors could depriveus of our suppliers. (highly unlikely because

    80+ art schools in country)

    SWOT

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    Milestones

    The business will begin to expand in the third year as a result of the extensive

    marketing strategy, and this will develop the companies brand image

    generating significant word of mouth advertising through customers. This is

    also when the company intends to initiate advertising partnerships with

    established public galleries like the Tate galleries, National Art Gallery etc. We

    plan to build a strong mutual relationship with them offering mutual

    advertising, as we have a similar customer base.

    In our first year we anticipate 40,000 unique visitors to the site, and in

    accordance with predicted growth rates11 we expect around 4,500,000 visits

    per year at our gallery by year 5.

    We plan to expand globally by year 7. Initially we will target European

    Countries like France, Germany and Spain. We will have individual website for

    all target countries and will sell tailor made art according to the taste and

    culture of people of that particular country. We will have an office in each

    country we target for the purpose of providing good customer service and

    other administration work.

    11.squidoo.com%2Fonline-gallery%23module86308111&h=e7cb2JwHkUs-K8GYXqslI12ELGQ

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    Legal

    The company, ArtDiem, will be established as a private limited company, Ltd, under

    UK law, such that the personal assets of the invested parties in the entity are distinct

    from the assets of the entity. The liability of the members of the company is limited to

    what they have invested or guaranteed to the company. In the event that a

    shareholder wishes to renounce his stake in the company, he may sell his

    shareholding to fellow shareholders. He may also sell his shareholding to a third

    party but only at the approval of fellow shareholders.

    The online retail industry is a fast moving one and as such Art Diems internal controls

    will include regular reviews of the firms term and conditions of business, compliance

    procedures, and other internal systems particularly in relation to customer complaints

    and fraudulent activity. The management will guarantee the establishment of clear

    reporting lines and allocation of responsibilities, reviewing and managing potential

    conflicts of interest and staff training (to the extent applicable or necessary). As well as

    external auditing , the firm will conduct internal audits to help ensure effective

    stewardship and proper business conduct.

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    Appendix

    APPENDIX 1- THE TEAM

    Name: Felix Chay

    Executive Position: CEO & COO

    Age: 40

    Experience:

    Head of Technological Operations

    Head of Technological Operations at J.P. Morgan for 11 years, and was responsible

    for running the business operations of the firm in an international scale. Before he

    served as the Head of Technological Operations, he was also in charge of

    maintaining the companys website security as well as designing the lay out of the

    website.

    CEO of Overseas Palm Oil Plantation Ltd.

    Furthermore, he also owns a global palm oil business, serving consumers from all

    over the world.

    Qualifications: Graduated from The University of Warwick with a first class in

    Accounting and Finance. He also received an MBA from Wharton Business School.

    Key Skills: Maintaining the security and web designing of one of the largest firms in

    the world.

    A proven entrepreneur skill

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    Name: Laura Reeves

    Age: 32

    Executive Position: Director of Software Design

    Qualifications: BA Honours in Business and Law (1999-2003)

    Masters in Computer Science at Oxford University (2003-2004)

    Experience:

    Software Installations Manager at Cisco for 2 years

    Responsible for software control and security installation checks

    Director of Software Design at Google for 6 years

    Assisted in the development in Adobe Photoshop Software

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    Name: Shahida Tomiran

    Age: 29

    Executive Position: Director of Marketing

    Qualifications:

    BSc in Marketing Management from Northwestern University, US

    MSc International Business and Market from the University of Dundee, UK

    Experience:

    Director of Marketing for DeviantArt for 5 years.

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    Name: Folarin Araromi

    Executive Position: CFO

    Age: 32

    Qualifications:

    BSc in Accounting and Finance at Warwick BusinessSchool

    MBA Quantitative Finance and Law

    Experience: Goldman Sachs M&A Division

    Worked in teams, offering value added advice to business of all sizes. During this experience

    he acquired valuable team working and leadership skills.

    He has since decided to pursue his love for art and taken responsibility for the financial side

    of ArtDiem.com

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    Name: Julia Prada

    Age: 32

    Executive Position: Head of Web and Graphic Design

    Qualifications: Honours Degree in Graphic Design at Bath

    University (1998-2001)

    Masters in Web Design in Rome, atIED Arti Visive(2001-2002)

    Experience: Graphic Designer at eBay.co.uk (2007-2010)

    Responsible for the layout and presentation of eBay Inc; collaboration with the

    Hardware office on the construction of the new extension of the website eBay Outlet.

    Web Designer at Schiavone (2003-2007)

    Responsible for the setting up of the website, collaboration with design office on

    various projects throughout the years.

    http://www.masterin.it/post-laurea/IED_Arti_Visive17-master-in-web-media-design.htmhttp://www.masterin.it/post-laurea/IED_Arti_Visive17-master-in-web-media-design.htmhttp://www.masterin.it/post-laurea/IED_Arti_Visive17-master-in-web-media-design.htmhttp://www.masterin.it/post-laurea/IED_Arti_Visive17-master-in-web-media-design.htm
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    Name: Himanshu Gupta

    Executive Position: Head of Customer Relation

    Age: 37

    Qualifications:

    Masters in Human Resource, University of Cambridge

    BSc in Law, Warwick University

    Experience:

    British Airways

    He has a 7 years experience in working with British Airways and was responsible for

    handling customer grievances and their ticketing. He was a leader and a mentor for

    his team, handling customers at Heathrow Airport, London.

    Cambridge University Ambassador

    He was a leader of the group of students assisting prospective students on the

    University Open Days. Was responsible for solving student doubts and taking them

    around the whole campus. Was actively involved with student union as a student

    consultant and Advisor.

    Key Skills: Professional user of Microsoft office

    Can speak 4 languages- English, French, German and Italian

    Good taste in Traditional art and involved with various art society

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    APPENDIX 2 MARKET RESEARCH

    QUESTIONNAIRE

    The purpose of this questionnaire is to carry out Market research, which will

    exclusively be used by ArtDiem. The questionnaire is very short and it should take

    you no longer than 3 minutes to complete. Please try answering the questions as

    accurately as possible. All the information given will be used only for internal

    purposes of the company. All the questions are anonymous and dont provide any

    information about the respondent.

    What is your preferred source of buying art?

    Art Exhibitions

    Online

    Auction

    Art Gallery

    Others

    Have you ever visited any art gallery online?

    Yes

    No

    What would be your reason for visiting an art gallery?

    Sculptures

    PortraitTraditional art

    Modern contemporary

    Photography

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    What is your purpose of buying art pieces?

    Office

    Home

    GiftInvestment

    others

    What are you willing to for an original piece of art?

    Less than

    100-300

    300-500

    500 and above

    QUESTIONNAIRE -MARKET RESPONSE

    online

    35%

    auctions5%

    exhibitions20%

    gallery

    27%

    others

    13%

    What is your preferred source of buying?

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    yes

    57%

    no

    43%

    Have you ever visited an art gallery?

    sculptures

    16%

    portrait

    13%

    photography

    27%

    traditional art

    19%

    modern

    contemprary

    18%

    others

    7%

    What would be your reason for visiting an art

    gallery?

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    less than 100

    29%

    100-300

    35%

    300-500

    23%

    500 and

    more

    13%

    What are you willing to pay for an original

    piece of art?

    home

    38%

    office

    13%

    investment

    7%

    gift

    25%

    others

    17%

    What is your purpose of buying pieces of art?

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    APPENDIX 3 COMPETITORS

    Consumer Reviews http://forum.deviantart.com/community/complaints/1558021/?offset=50

    "I had been a customer with Deviant Art for years. I had enrolled in their monthly billing subscription

    to print some of my art, after awhile I decided I no longer needed to use their service and tried to

    cancel the rebilling on my account. My account was deactivated and I thought all of my information

    would be taken off of the website but that was not so. My account is still being billed monthly to my

    personal checking account and my information cannot be accessed on their site to change it. After

    contacting customer service for the past 5 months the situation is still unresolved and Im still being

    billed monthly and cannot use anything on Deviant Art. So I still paying for a service I cannot even

    use. The customer service is horrible, Im given the same cut and paste response nearly everytime I try

    to get help and now the company wont even acknowledge my emails asking for help with the

    situation. Be very wary of using this site and putting your personal banking information on this site as

    you just may end up paying for more than you want."

    "I have been a customer with this company for nearly five years, mostly for the purpose of purchasing

    art.

    However, recently, Deviant Art made a mistake within their billing practices in regards to my personal

    bank account. They drafted money from my bank account without authorization. This was nearly five

    months ago (June 2009). So far, DA is claiming no responsibility and has not made any attempt to

    resolve this issue.

    Be very careful when dealing with this company. I lost money through an unauthorized deduction.

    This has turned out to be a very questionable company which to give any sort of financial account

    information. Not so much as an acknowledgement of an error or any attempt to solve this problem,

    even after repeated attempts to communicate with this company.

    I am cancelling my membership with DA."

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    APPENDIX 4 - FINANCIALS

    Realistic Income Statement year 1

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    Realistic Income Statement year 2

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    Realistic Income Statement year 3-5

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    Realistic Scenario

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    Pessimistic Income Statement year 1-5

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    Pessimistic Scenario

    Optimistic Income Statement year 1-5

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    Optimistic Scenario

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    Cash Flow Statement- year 1

    Cash Flow Statement year 2

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    Cash Flow Statement year 3-5

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    Balance Sheet- year 1-5

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    Commentary to Appendix 4

    Income Statement

    The Income statement has been prepared under 3 different assumptions - a pessimistic

    scenario (low), a realistic scenario (med) and an optimistic one (hi). These scenarios

    represent differences in the level of expected revenue, and growth rates.

    The first task in building the projections was projecting revenue in the first year of operations.

    In 2009, ebay had 24 million listings of which around 375,000 (or 1.5%) were art related (ref).

    In eBays first year there were 250,000 auctions, and eBay reports 60% of all listings on its

    site do not end in a sale (ref). So we can expect roughly 4000 (250,000 x 0.015) listings in

    the first year, but only 40% of those will end in sale (1600). With an average price of 150

    (how did you deduce this average price), that means the total transaction value, the

    aggregate value of all the art sold on the site, will be roughly 240,000 in the first year. At a

    30% commission on all items sold, that means our net revenue for the first year will equate to

    172,000. Note Cost of Sales is the 70% that goes to the artist.

    The majority of the costs of the bhsuienss are relatively constant, and increase in line with

    inflation.

    Advertising costs will include search engine marketing and press advertisements.

    Annual Depreciation reflects the impairment in value of fixed assets, namely the businesses

    computer hardware and servers. In the fifth year we anticpate to relocate from rent property

    and pruchase a property to house the headquaters of the bsuiness. The figure of 35,221 in

    this year reflects depreciatoon of assets already uner the ownrship of the business the plus

    the depreciation of the property.

    Purchases of Hardware & Equipment essentially represent the capital expenditure of the

    business. Due to the nature of business (as a medium between buyers and sellers) there are

    no significant capital costs and few overheads.

    Heating & Electrcity was calculated at 3.1p per kWh of gas, and 8.6p per kWh of electrcity.

    We assumed the server would be running constantly 24/7, thus yearly costs would amount to

    11.7p x 24 hours a day x 365 days in the year = 1024.

    Rent is assumed at 1500 per month, with 12 calendar months in the year, at a 1 year lease

    renewable each year.

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    Special Delivery Expenses - For a flat additional fee Art Diem offers the option of delivery on

    selected items, specifically items above 750 .

    Operating profit margin shows a strong positive trend during the 3 years, growing from a -

    57.8% in the start up year, to 2.1% and 11.1% in years 2 and 3 respectively, but trendingback upwards to 24.2% by the fifth year. These are quite high relative to other indistries and

    represent high returns on capital.

    In the first year well make a loss based on just the operating inflows and outflows, but we

    have the seed capital to help absorb the loss and cover expenses.

    Once a companys yearly taxable profit reaches 300,000 it must pay a corporate tax rate of 27%

    (20% below 300,000. ArtDiems taxable profit is not expected to reach this threshold until the 4th

    year after significant expansion.

    Every year a portion of Net Income will be reinvested back into the business (Transfer to

    Genereal Reserve) to help meet costs in the coming period and to fund the expansion of the

    business in the 3rd year.

    At an average price of 150, the number of listings on the website in the first year is

    expected to range from 3,000 (low) to 4,500 (hi), of which it is anticipated 40% will result in a

    sale, and as such gross profit for the first year is expected to range from 50,000 to 75,000.

    Cash flow statement

    In the first 3 years, cash outflows will outweigh cash inflows, but the 500,000 start up capital

    investment will be used as a buffer to help meet start-up costs and expenses. The net cash

    balance at the end of the year falls for the first 3 years of the business, this is because we do

    not expect the business to be sufficiently profitable to generate positive cash flow until the 4th

    year. This is off the back of the expected acceleration in realized gains in revenue from the

    marketing strategy in the preceding years. However, it is key to note that the cash outflows

    of the business are relatively flat for the first 4 years, and this means as that business grows

    and generate revenue assuming its cash outflows remain flat the net cash flow will increase.

    There is an anomaly in Year 5, due to the expenditure from the purchase of new office

    property. This also reflects the huge spike in depreciation in Year 5.

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    Balance Sheet

    The top line of the balance sheet Cash and cash equivalents represent the net cash

    balance eat the year end as show in the cash flow statement.

    Our estimate for the annual; Accounts Receivable figure is based on the average yearly

    figures for peer group of comparable online retail businesses.

    Prepaid expenses amount to the cost of insurance in addition to 50% of yearly rent.

    Tax expenses are deferred to the following fiscal year.

    Property, Plant & Equipment reflects the value of the rent leasehold property, bar Year 5

    where we anticipate the purchase of freehold property and the relocation of business

    headquarters to said premises.

    Reference List

    References For Financials

    http://answers.yahoo.com/question/index?qid=20090405132531AAE9sVH

    http://ebay.about.com/od/ebaynewsarchive/a/_ena_decade.htm

    http://www.theartnewspaper.com/articles/Challenge-to-funding-models-for-UK-

    museums/18677

    http://startupdesi.com/costs-of-running-web-business/

    http://www.taxationweb.co.uk/forum/depreciation-rates-t15289.html

    http://www.dinopc.com/shop/pc/pcs-home-office.asp?idcategory=95

    http://www.energyhelpline.com/business/bz_home.aspx?aid=306&gclid=CNvk7L3fx6gCFYFB4QodKU0MoA

    http://startuplawyer.com/startup-issues/how-much-to-pay-your-startup-lawyer

    http://www.flexioffices.co.uk/london/kings-cross/grays-inn-road_wc1x_id1278

    http://answers.yahoo.com/question/index?qid=20090405132531AAE9sVHhttp://answers.yahoo.com/question/index?qid=20090405132531AAE9sVHhttp://ebay.about.com/od/ebaynewsarchive/a/_ena_decade.htmhttp://ebay.about.com/od/ebaynewsarchive/a/_ena_decade.htmhttp://www.theartnewspaper.com/articles/Challenge-to-funding-models-for-UK-museums/18677http://www.theartnewspaper.com/articles/Challenge-to-funding-models-for-UK-museums/18677http://www.theartnewspaper.com/articles/Challenge-to-funding-models-for-UK-museums/18677http://startupdesi.com/costs-of-running-web-business/http://startupdesi.com/costs-of-running-web-business/http://www.taxationweb.co.uk/forum/depreciation-rates-t15289.htmlhttp://www.taxationweb.co.uk/forum/depreciation-rates-t15289.htmlhttp://www.dinopc.com/shop/pc/pcs-home-office.asp?idcategory=95http://www.dinopc.com/shop/pc/pcs-home-office.asp?idcategory=95http://www.energyhelpline.com/business/bz_home.aspx?aid=306&gclid=CNvk7L3fx6gCFYFB4QodKU0MoAhttp://www.energyhelpline.com/business/bz_home.aspx?aid=306&gclid=CNvk7L3fx6gCFYFB4QodKU0MoAhttp://www.energyhelpline.com/business/bz_home.aspx?aid=306&gclid=CNvk7L3fx6gCFYFB4QodKU0MoAhttp://startuplawyer.com/startup-issues/how-much-to-pay-your-startup-lawyerhttp://startuplawyer.com/startup-issues/how-much-to-pay-your-startup-lawyerhttp://www.flexioffices.co.uk/london/kings-cross/grays-inn-road_wc1x_id1278http://www.flexioffices.co.uk/london/kings-cross/grays-inn-road_wc1x_id1278http://www.flexioffices.co.uk/london/kings-cross/grays-inn-road_wc1x_id1278http://startuplawyer.com/startup-issues/how-much-to-pay-your-startup-lawyerhttp://www.energyhelpline.com/business/bz_home.aspx?aid=306&gclid=CNvk7L3fx6gCFYFB4QodKU0MoAhttp://www.energyhelpline.com/business/bz_home.aspx?aid=306&gclid=CNvk7L3fx6gCFYFB4QodKU0MoAhttp://www.dinopc.com/shop/pc/pcs-home-office.asp?idcategory=95http://www.taxationweb.co.uk/forum/depreciation-rates-t15289.htmlhttp://startupdesi.com/costs-of-running-web-business/http://www.theartnewspaper.com/articles/Challenge-to-funding-models-for-UK-museums/18677http://www.theartnewspaper.com/articles/Challenge-to-funding-models-for-UK-museums/18677http://ebay.about.com/od/ebaynewsarchive/a/_ena_decade.htmhttp://answers.yahoo.com/question/index?qid=20090405132531AAE9sVH
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