business model workshop pack template
TRANSCRIPT
Copyright Pricing Insight 2014 1
BUSINESS
MODEL CANVAS
WORKSHOP
Copyright Pricing Insight 2014
AGENDA
BUSINESS MODEL WORKSHOP
BUSINESS MODEL CHANGE = ESSENTIAL FOR
SURVIVAL
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DEATH OF A SALESMAN? 4
NEED A DIGITAL PLAN 5
WORKSHOP DESTRUCTIONS 6
KNOWLEDGE CHECK 7
BUSINESS MODEL CANVAS FOR APPLE 8
BUSINESS MODEL CANVAS - TEMPLATES 9
ADDITIONAL RESOURCES 12
VALUE PROPOSITIONS 13
VALUE MANAGEMENT SYSTEM 14
REVENUE & MARGIN PLANNING 15
HOW MUCH LESS CAN WE SELL?
ABOUT PRICING INSIGHT
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Copyright Pricing Insight 2014
BUSINESS MODEL CHANGE = ESSENTIAL FOR SURVIVAL
Every business needs to evaluate the model of generating value. Timelines
between innovation, disruption and extinction are now more compressed.
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Timeline used to be decades between innovation, disruption and extinction. Now it is less than 5 years.
Copyright Pricing Insight 2014
DEATH OF A SALESMAN?
Art Pearson began selling brushes and cleaning supplies for Fuller Brush
company when he was twenty. He stopped when he was 93. From 1938
through March 2011, Pearson went door-to-door selling detergents, mops,
and, of course, brushes in the Seattle area. He had collected over 4,000
contacts and sold hundreds of thousands of dollars in merchandise. He was
the oldest, and longest-serving “Fuller Brush Man” in the United States.
Pearson, who for the last three years was helped along his route by his son
Ken, had the same tried-and-true technique: Knock on the door, step back
two paces, hold a vegetable brush and a spatula, or maybe a pastry brush
and a comb. “Which free gift would you like? May I step in and give it to
you?” he’d say.
Fuller Brush Men once covered the country. The company, which started in
1906, once claimed to have knocked on the doors of 90% of homes in the
U.S. by the 1950s. Working for the company must be enjoyable since a
company spokesperson mentioned several men who had sold for Fuller for
60 and 65 years, still well below Mr. Pearson’s record of 73 years.
Lets use the time machine to predict what will happen.
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WHY HAS THE DOOR TO DOOR SALESMAN DISAPPEARED?ARE THERE ANY PARALLELS IN OUR BUSINESS?
Copyright Pricing Insight 2014 5
Business Model Tip:
New Ways of Thinking
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Need a Digital PlanEvery major disruption since 2000 can be traced to digital disruption.
Globalisation is almost solely as a result of the digital connectivity across borders.
Every industry needs a digital strategy to:
Accelerate information flows because customer want “on demand” everything
Improve accuracy because the margin for error is smaller
The profitability of transactions is contracting
Digital is a primary source of both cost reduction and value generation
Copyright Pricing Insight 2014
WORKSHOP DESTRUCTIONS
Step1. Go to slideshare.net + YouTube.com
Step 2. Look up “business model generation” + “business model canvas”
Step 3. Go through 2-3 presentations to learn the basics of business model canvas
OK. Now What?
UNDERSTAND BUSINESS MODEL CONCEPT
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Copyright Pricing Insight 2014
KNOWLEDGE CHECK
1. Understand the 9 key building blocks
2. Take a look at well known business models like Apple or Nespresso. Get familiar with the linkages and terms – just Google!
3. Map your business according to the 9 building blocks. Review any documents already circulated one more time.
THINGS TO DO BEFORE THE WORKSHOP
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Copyright Pricing Insight 2014
BUSINESS MODEL CANVAS FOR APPLE
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BUSINESS
MODEL CANVAS
TEMPLATES
Key Partners
Who are our Key
Partners?
Who are our key
suppliers?
Which Key Resources
are we acquiring from
partners?
Which Key Activities do
partners perform?
MOTIVATIONS FOR
PARTNERSHIPS:
Optimization and
economy
Reduction of risk and
uncertainty
Acquisition of
particular resources
and activities
Key Activities
What Key Activities do our Value
Propositions require?
Our Distribution Channels?
Customer Relationships?
Revenue streams?
CATEGORIES
Production
Problem Solving
Platform/Network
Value Propositions
What value do we deliver
to the customer?
Which one of our
customer’s problems are
we helping to solve?
What bundles of products
and services are we
offering to each Customer
Segment?
Which customer needs are
we satisfying?
Customer Relationships
What type of relationship does
each of our Customer Segments
expect us to establish and
maintain with them?
EXAMPLES
Personal assistance
Dedicated Personal Assistance
Self-Service
Automated Services
Customer Segments
For whom are we
creating value?
Who are our most
important customers?
Mass Market
Niche Market
Segmented
Diversified
Multi-sided PlatformKey resourcesWhat Key Resources do our Value
propositions require?
TYPES OF RESOURCES
Physical
Intellectual (brand patents,
copyrights, data)
Human
Financial
Channels
Through which Channels do our
Customer Segments want to be
reached?
Direct Sales
Distributors
Web – online sales
Franchise partner
CostsWhat are the most important costs inherent in our business model?
Which Key Resources are most expensive?
Which Key Activities are most expensive?
IS YOUR BUSINESS MORE:
Cost Driven (leanest cost structure, low price value proposition, maximum
automation, extensive outsourcing)
Value Driven (focused on value creation, premium value proposition)
Fixed Costs (salaries, rents, utilities)
Variable costs
RevenuesFor what value are our customers really willing to pay?
For what do they currently pay?
How are they currently paying?
How would they prefer to pay?
How much does each Revenue Stream contribute to overall revenues?
BUSINESS MODEL CANVAS
Business Model Canvas Summary-Comparative
Current State Business Refinement Radical Transformation
VALUE
PROPOSITIONS
CUSTOMER
SEGMENTS
CUSTOMER
RELATIONSHIPS
CUSTOMER
CHANNELS
REVENUE
STREAMS
KEY ACTIVITIES
KEY RESOURCES
KEY PARTNERS
COST STRUCTURE
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Additional
Resources
Copyright Pricing Insight 2014
VALUE PROPOSITIONS
What value can we add to our customer’s buying experience?
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Risk Avoidance state
Trauma
Pain
Headache
Irritation
Neutral
Gain / Benefit State
Not negotiable
Critical
Focused
Interested
Neutral
What things are our customers are the areas for our customers that are in the top 3 gain states? What are the areas we help our customers avoid – Trauma, Pain, Headaches?
Pri
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sP
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VMS framework Value drivers Economic benefit
VALUE MANAGEMENT SYSTEM
What ways can we add value to our customers & charge for it?
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Value Management
System
Copyright Pricing Insight 2014
REVENUE & MARGIN PLANNING
Where should we focus our efforts?
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0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
$- $50,000 $100,000 $150,000 $200,000 $250,000 $300,000
Revenue vs Margin %
FOOLS GOLD
HIGH VOLTAGEEXPLORER
SOCKS
SWEAT SHOP
Copyright Pricing Insight 2014
HOW MUCH LESS CAN WE SELL?
BREAK EVEN ANALYSIS
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EBIT Impact
0.25% 0.50% 0.75% 1.00% 1.25% 1.50% 1.75% 2.00% 2.25% 2.50% 2.75% 3.00%
0.00% 1,187,500 2,375,000 3,562,500 4,750,000 5,937,500 7,125,000 8,312,500 9,500,000 10,687,500 11,875,000 13,062,500 14,250,000
-1.00% 700,625 1,876,250 3,051,875 4,227,500 5,403,125 6,578,750 7,754,375 8,930,000 10,105,625 11,281,250 12,456,875 13,632,500
-2.00% 213,750 1,377,500 2,541,250 3,705,000 4,868,750 6,032,500 7,196,250 8,360,000 9,523,750 10,687,500 11,851,250 13,015,000
-3.00% 273,125- 878,750 2,030,625 3,182,500 4,334,375 5,486,250 6,638,125 7,790,000 8,941,875 10,093,750 11,245,625 12,397,500
-4.00% 760,000- 380,000 1,520,000 2,660,000 3,800,000 4,940,000 6,080,000 7,220,000 8,360,000 9,500,000 10,640,000 11,780,000
-5.00% 1,246,875- 118,750- 1,009,375 2,137,500 3,265,625 4,393,750 5,521,875 6,650,000 7,778,125 8,906,250 10,034,375 11,162,500
-6.00% 1,733,750- 617,500- 498,750 1,615,000 2,731,250 3,847,500 4,963,750 6,080,000 7,196,250 8,312,500 9,428,750 10,545,000
-7.00% 2,220,625- 1,116,250- 11,875- 1,092,500 2,196,875 3,301,250 4,405,625 5,510,000 6,614,375 7,718,750 8,823,125 9,927,500
-8.00% 2,707,500- 1,615,000- 522,500- 570,000 1,662,500 2,755,000 3,847,500 4,940,000 6,032,500 7,125,000 8,217,500 9,310,000
-9.00% 3,194,375- 2,113,750- 1,033,125- 47,500 1,128,125 2,208,750 3,289,375 4,370,000 5,450,625 6,531,250 7,611,875 8,692,500
-10.00% 3,681,250- 2,612,500- 1,543,750- 475,000- 593,750 1,662,500 2,731,250 3,800,000 4,868,750 5,937,500 7,006,250 8,075,000
-11.00% 4,168,125- 3,111,250- 2,054,375- 997,500- 59,375 1,116,250 2,173,125 3,230,000 4,286,875 5,343,750 6,400,625 7,457,500
-12.00% 4,655,000- 3,610,000- 2,565,000- 1,520,000- 475,000- 570,000 1,615,000 2,660,000 3,705,000 4,750,000 5,795,000 6,840,000
-13.00% 5,141,875- 4,108,750- 3,075,625- 2,042,500- 1,009,375- 23,750 1,056,875 2,090,000 3,123,125 4,156,250 5,189,375 6,222,500
-14.00% 5,628,750- 4,607,500- 3,586,250- 2,565,000- 1,543,750- 522,500- 498,750 1,520,000 2,541,250 3,562,500 4,583,750 5,605,000
-15.00% 6,115,625- 5,106,250- 4,096,875- 3,087,500- 2,078,125- 1,068,750- 59,375- 950,000 1,959,375 2,968,750 3,978,125 4,987,500
-16.00% 6,602,500- 5,605,000- 4,607,500- 3,610,000- 2,612,500- 1,615,000- 617,500- 380,000 1,377,500 2,375,000 3,372,500 4,370,000
-17.00% 7,089,375- 6,103,750- 5,118,125- 4,132,500- 3,146,875- 2,161,250- 1,175,625- 190,000- 795,625 1,781,250 2,766,875 3,752,500
-18.00% 7,576,250- 6,602,500- 5,628,750- 4,655,000- 3,681,250- 2,707,500- 1,733,750- 760,000- 213,750 1,187,500 2,161,250 3,135,000
-19.00% 8,063,125- 7,101,250- 6,139,375- 5,177,500- 4,215,625- 3,253,750- 2,291,875- 1,330,000- 368,125- 593,750 1,555,625 2,517,500
-20.00% 8,550,000- 7,600,000- 6,650,000- 5,700,000- 4,750,000- 3,800,000- 2,850,000- 1,900,000- 950,000- - 950,000 1,900,000
% price rise
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Copyright Pricing Insight 2014
ABOUT PRICING INSIGHT
Pricing Insight
VALUE PROPOSITIONWe help companies accelerate
revenue and margin expansion
[Track record: $2.7M-$7.0M per project]
CLIENTSFortune 500, ASX 500, PE Portfolio
companies
REVENUES UNDER ADVICE$1.1B
Total lifetime: $5.0B
EXECUTIVES TRAINED2,300
FOUNDED2007
FOUNDER
RON WOOD
CASH GENERATEDApprox. $150MAverage yield 3.0%
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Copyright Pricing Insight 2014
RON WOOD - AUTHOR, FOUNDER & DIRECTOR of
PRICING INSIGHT
WORK WITH AUSTRALIA’S LEADING PRICING ADVISOR11
• GENERATE MORE REVENUES
• DRIVE MARGIN EXPANSION
• PROTECT EXISTING BUSINESS
“I have been working with great companies for 20 years.
Pricing, revenue and margin strategy is the sum valuation of all the effort
and care taken by each employee to generate value. I am passionate
about ensuring that value is recognised, communicated and captured to
allow the organisation to continue to grow safely through each stage of
the business cycle and generate the right return on capital for
shareholders.
It is the reason I started the business”.
Ron Wood
Contact details::
SKYPE: ron_wood01
P: +61 2 8226 8621
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CLIENT PARTNER EVALUATIONS
Experience and commitment to achieving outcomes
“With so many actual case studies and Ron’s simple, practical approach, our team left
invigorated and empowered with the knowledge required to turn pricing into a
competitive advantage. The section on creating a Value Management Framework has
been the single biggest light bulb moment I have experienced in my career.”
Ryan McCarthy - Finance Director | Stryker South Pacific
"Working with Pricing Insight gave us the ability to truly discover the value in our offer.
It’s all too easy to assume the reasons your customers buy from you, or that your sales
teams are competent or confident enough to be able to articulate that value. Breaking
down and mapping our value drivers was the key to changing our focus on how we
delivered on our strategic pricing objectives. I would recommend Pricing Insight to any
Sales Director looking to better understand their sales operation".
Tim Hulme - Sales Director | DEVRO Australia New Zealand
“Our first experience with Pricing Insight was the participation in the MasterClass.
This one day session challenged our thinking and approach to pricing. Following the
MasterClass we implemented immediate change to our approach to pricing which
resulted in improved margins. Our entire sales force have now been through a mini
MasterClass and are now working through the customer value discovery process.”
Jamie Ramsey - Sales Director | Nover
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CONTACT DETAILS
We work with a wide range of product and service related industries to
generate earnings growth
Corporate Office: Level 26, #1 Bligh Street Sydney 2000
P: + 61 2 8226 8621
W: www.pricinginsight.com.au
Rank Group
Limited
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