business letters mrs. tanner. why do we need to write business letters? the key to communication...

Business Letters

Mrs. Tanner

Why do we need to write business letters?

• The key to communication• Business to Business• Individual to Business• Business to Individual

• Accomplish a goal• Earn a business’ respect• Get what we want!

Step 1 – Letterhead orTyped Heading

Company Letterhead

• Includes logo, slogan, or other identifying items

• Address, phone number, and other contact information

• Use a 2 inch top margin and 1 inch side margins

Typed Heading• Consists of a typed

return address• Should also include the

name of the sender• Email, phone, etc.• Use a 1 inch top margin

and 1 inch side margins

Step 1 - Typed Heading• Type your name and press Enter• Type the address

(Notice the format of the address. You should ALWAYS format addresses like this.)

• Press Enter

Student Name

Ken's Cheese House

34 Chatley Avenue

Seattle, WA 98765

Step 2 - Date

• Immediately under the heading

• Type today’s date• Then press Enter

4 times (QS) - 3 blank lines

Student Name¶

Ken's Cheese House ¶

34 Chatley Avenue ¶

Seattle, WA 98765 ¶

February 30, 2020 ¶

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¶

¶

Step 3 – Inside Address

• Inside Address is who the letter is TO

• Type the name and address of the person the letter is to

• Include position and company name

• Press Enter twice (DS) – 1 blank line


¶

¶

¶

Fred Flintstone ¶

Sales Manager ¶

Cheese Specialists Inc. ¶

456 Rubble Road ¶

Rockville, IL ¶

¶

Step 4 – Salutation or Greeting

• After the Inside Address and a double space (DS)

• Type the Salutation or Greeting

• Press Enter 2 times (DS) – 1 blank line

Fred Flintstone¶

Sales Manager ¶

Cheese Specialists Inc. ¶

456 Rubble Road ¶

Rockville, IL ¶

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Dear Mr. Flintstone: ¶

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Step 5 - Body

• After the Salutation and a double space

• Type the body of the letter

• Double Space (DS) between paragraphs

• Double Space at the end (DS)

Dear Mr. Flintstone:¶

¶

With reference to our telephone conversation today, I am writing to confirm your order for: 120 x Cheddar Deluxe Ref. No. 856 ¶

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The order will be shipped within three days via UPS and should arrive at your store in about 10 days. ¶

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Please contact us again if we can help in any way. ¶

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Part 6 – Complimentary Close

• Type the Complimentary Close

• Press Enter 4 times (QS) – 3 blank lines

• The writer’s signature goes here

Please contact us again if we can help in any way. ¶

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Yours Sincerely, ¶

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¶

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Part 7 – Writer’s Identification

• Make sure there are 3 spaces after the Complimentary Close

• Type the Writer’s Identification including position

• Press Enter twice (DS)

Yours sincerely, ¶

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¶

¶

Student Name¶

Director of Ken's Cheese House ¶

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Part 8 – Reference Initials

• Type reference initials

• Reference initials are the initials of the person typing the letter.

• They are always lower case

Kenneth Beare ¶

Director of Ken's Cheese House ¶

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si¶

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Part 9 – Notation (optional)

• Notations include who copies are being sent to or other items enclosed in the letter.

• Notations are a double space (DS) below the reference initials

Cheese House ¶

¶

si¶

¶Enclosure: Invoice

ReviewFill out the worksheet to help you remember the previous information

1. Typed heading

2. Date

3. (QS) – 3 blank lines

4. Inside Address

5. (DS) – 1 blank line

Student Name¶

Ken's Cheese House¶

34 Chatley Avenue¶

Seattle, WA 98765 ¶


¶

¶

¶

Fred Flintstone¶

Sales Manager¶

Cheese Specialists Inc.¶

456 Rubble Road¶

Rockville, IL¶

¶


6. Salutation


8. Body


10.Body

11.(DS) – 1 blank line

12.Body

13.(DS) – 1 blank line

¶

Dear Mr Flintstone:¶

¶

With reference to our telephone conversation today, I am writing to confirm your order for: 120 x Cheddar Deluxe Ref. No. 856.¶

¶

The order will be shipped within three days via UPS and should arrive at your store in about 10 days.¶

¶

Please contact us again if we can help in any way.¶

¶


14. Complimentary Close

15. (QS) – 3 blank lines

16. Writers Signature

17. Writers Identification


19. Reference Initials


21. Notation

¶

Yours sincerely,¶

¶

¶

¶

Kenneth Beare¶

Director of Ken's Cheese House¶

¶

si¶

¶

Enclosure: Invoice¶

business letters mrs. tanner. why do we need to write business letters? the key to communication...

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