Business Growth Tools

Galileo ViewTrip

What is Galileo ViewTrip?

• A web-based itinerary tool which enables travellers to view, print and email itineraries, e-ticket receipts or electronic expense receipts for any bookings created in either Galileo or Apollo. This information is available 24 hours a day 365 days a year.

Available in 23 languages

• Arabic• Bahasa Malay• Brazilian Portuguese• Czech• European Spanish• European French• German• Greek• Hungarian• Japanese• Korean

• Latin American Spanish• Portuguese• Russian• Simplified Chinese• Slovak• Thai• Traditional Chinese• Turkish• U.K. English• U.S. English

Galileo ViewTrip – Features and Benefits

Enhances Customers Improves Efficiency Save Time

• The additional languages capabilities enable agents to offer ViewTrip to an expanded customer base

• Agents can improve their service and reduce costs by redirecting travellers to this site for enquiries about their itinerary

• As ViewTrip provides seamless access to both GDS and Galileo Leisure itinerary content, customers only have to go to one website to see everything they have booked.

• Accessible anywhere, any time online, so when travellers are abroad and want to recheck their next flight, there is no need for them to call the agent

• Reduces agency administrative costs as no electronic tickets and no itineraries need to be posted or faxed

• Real-time changes to any itinerary booked with a Galileo or Apollo agent are available on a 24 hour basis through secure on-line access

• Itinerary and e-ticket receipt are automatically generated which can be accessed directly by the customer or emailed by the agent.

• The destination information reduces customer queries and calls to an agency, enabling agents to focus on revenue generating activities

Accessing ViewTrip – Screenshot

To access ViewTrip: enter Galileo or Apollo reference and traveller’s surname.

Select preferredlanguage

Select country of residence anddisplay preferences – time, temperature, font size.

Click on the links to access the itinerary summary, e-ticket receipt and electronicexpense receipt.

Results Screen – Itinerary detailed Screenshot

Links to currency converterand weather

Links to ViewTrip brandeddestination content