business etiquettes
DESCRIPTION
TRANSCRIPT
This program is based on a research saying-70% of the learning happens informally & 30 % formally
Business Etiquette
10 corporate commandmentsKnow the value of a good handshake
Icebreaker : 5 types of handshakes
Develop rapport
Your thirty seconds commercial
Skit : Introducing yourself in a corporate scenario
Super first impression
How to memorize names instantly
Demonstration & 'names and faces' technique
Starting the conversation
Making the right phone impression
Phone drills and scenes
Image of the individual, department and organizations
Office cubical etiquette
Skit : managing cubical protocol
Be kind to other colleagues
Stop stepping on other people's sentences
Drill : allowing people to complete
Being courteous
Dealing with VIP's
Skit : unclear processes
Maintain your poise
How to turn a no-today into a yes-tomorrow
Brain storm best ways to say no
Using positive outlook
Learn how to get enough time with your boss.
The power of planning
Get your bosses undivided attention
YES!
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Start and end on the right foot
Drill: power of silence
Completion
For more details of the workshop contact Sanjay Bodani
Learning and Development Expert+91 90110 20850 | [email protected]