business ethics copyright 2007 – biz/ed
TRANSCRIPT
“To educate a person in mind and not in morals is to educate a menace
to the society”-Teddy Roosevelt
BUSINESS ETHICSPresented by: Kashaf Saleem
http://www.bized.co.uk
Copyright 2007 – Biz/ed
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Ethics and the Law
• Law often represents an ethical minimum• Ethics often represents a standard that
exceeds the legal minimum
Ethics Law
Frequent Overlap
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Four Important Ethical Questions
• What is?
• What ought to be?
• How to we get from what is to what ought to be?
• What is our motivation for acting ethically?
Why ethics is important in business?
• Gain the goodwill of the community
• Increase the lifetime of an organization
• Produce safe and effective products
• Provide excellent service & Maintain customers
• Develop and maintain strong employee relations
• Enjoy better employee morale
Business Ethical Challenges
Conflict of Interest Have two interests - cannot purse one without having negative impact on
other
Whistle Blowing
• Act of disclosing wrongdoing in an organization • Blowing a whistle to call attention to a thief
• When is it ethical to reveal wrongdoing ?
• When is it ethical to remain silent?
• Consequences?
Truth vs. Loyalty
• Spill the truth?
• Stay loyal to the company?
Responsibilities of the Business
Major Corporate Stakeholders
Responsibilities towards Stakeholders• Shareholders – Generate profits. Pay dividends
• Customers – Good quality products at reasonable prices. Safety, honesty, decency.
• Employees – health and safety at work, security, fair pay
• Suppliers – pay on time, fair rates, security
• Local Community – provide employment, safe working environment, minimise pollution.
• Government – abide by the law, pay taxes, abide by regulations
• Management – their aims versus those of the organisation as a whole
• Environment – limit pollution, congestion, environmental degradation, development, etc.
What helps you identify an ethical issue?
Do you have complete information to understand the
problem?
Ethical Approaches• Utilitarian Approach - which action
results in the most good and least harm?
• Rights Based Approach - which action respects the rights of everyone involved?
• Fairness or Justice Approach - which action treats people fairly?
• Common Good Approach - which action contributes most to the quality of life of the people affected?
• Virtue Approach - which action embodies the character strengths you value?
How to evaluate morality of actions?
• Harms test : Do the benefits outweigh the harms, short term and long term?
• Reversibility test : Would I still think this choice is good if I traded places?
• Legality test : Would this choice violate a law or a policy of my employer?
• Colleague test : What would professional colleagues say?
• Wise relative test : What would my wise old aunt or uncle do?
• Mirror test : Would I feel proud of myself when I look into the mirror afterward?
• Publicity test : How would this choice look on the front page of a newspaper?
Hear no evil, See no evil, Speak no evil !