business edition 6000 - best practice...
TRANSCRIPT
Business Edition 6000 - Best Practice Session
BRKCOL-2113
Arun Ragunathan
Product Manager, Collaboration
© 2014 Cisco and/or its affiliates. All rights reserved. BRKCOL-2113 Cisco Public
Agenda
• Overview Cisco Business Edition
• What’s New in Collaboration System Release 10.0/10.5?
• Deployment Process Optimization
– Install
– Configure
– Self-provisioning & MACDs
• Q&A
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Purpose-built
for Midmarket
Cisco Business Edition 6000
(BE6000)
Optimized for
Up to 1000 users
Modular Design
for Enterprise
Cisco Business Edition 7000
(BE7000)
Optimized for
1000+ users
Delivering Better Together
Communications and Collaboration Services for All users
Simple solutions with big capabilities.
Cisco Packaged Collaborations Solutions
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Turnkey Platforms, Many Application Options
Call Control
CUCM
Voicemail
Unity
Connection
IM &P
Jabber
Collaboration
Edge
Expressway /
VCS
Attendant
Console
CUAC
Contact
Center
UCCX
Provisioning
Management
Prime
Collaboration
Response
CER
Paging
Paging
Server
UC Virtualization
BE7000 scale-out, stackable design • No capacity limits
• Add server(s) for more users, devices, apps
• Price-optimized for 4-6 apps per server
supporting 1-5K users each
• Preloaded with virtualization and apps s/w
− 2 RU model: $23,468
• Standard user/apps licenses sold separately
• Single-ordering SKU: BE7K-K9 or BE7K-K9-
XU
BE7000
UCS C240 M3 SFF
Rack Mount Server
Video Conferencing
Control
TP
Conductor
Video
TP
Server
Management
TP
Mgmt Suite
BE6000
UCS C220 M3
Rack Mount Server
BE6000 scale-up, single-server design • Up to 1000 users, 2500 devices, 100 cc
agents
• Add second server for redundancy
• Preloaded with virtualization and apps s/w
− 1 RU MD model: 4 apps+1 mgmt; $9.4K
− 1 RU HD model: 8 apps+1 mgmt;
$20.8K
• Bundled 25-user license options included
• Purchase add-on user/apps licenses
• Single-ordering SKU
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Support for Cisco and Partner Applications VMware licensing allows Cisco-approved CDN and SolutionsPlus vendor partner collaboration application co-residency on Business Edition servers:
• A maximum of three third-party Collaboration application VMs permitted per BE6000 sever
• Up to six third-party applications may be installed across all BE6000 servers in a deployment
Support Agreement
– Customer must be willing to remove any Cisco UC applications or third-party UC virtual machines if Cisco determines they are causing performance issues
Cisco BE6000 Co-residency Policy: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/BE6000/Coresidency/9_x/BE6K_coRes.html
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Prime Collaboration Provisioning 10.5 & 9.5
Unified CM 10.5(1) & 9.1(2)
IM & Presence 10.5(1) & 9.1(1)
Paging Server 9.0(1)
Unity Connection 10.5(1) & 9.1(2)
Emergency Responder 10.0(2)
Contact Center Express 10.0(1)
VCS + Expressway X8.1
Conductor XC2.3
Virtual Telepresence Server 4.0
Telepresence Management Suite 14.4
Ready-to-Activate, Preloaded Servers
Server Hardware, Preconfigured
• BIOS, RAID, disk formatting, firmware,
drivers ready-to-go
Preinstalled Virtualization Software
• VMW-VS5-HYP-K9
• Licensed with v5.1 master serial number, ready-to-run
Preloaded Collaboration Software
(unlicensed / licenses sold separately)
• Same suite of apps and versions as
BE6000/BE7000, ready-to-install
• BE7000 has same preload files as BE6000
except for PCP, VCS, Expressway
• CUWL/UCL, VCS, PCP licensing sold
separately
Cisco UC Virtualization Hypervisor 5.1 U1
Cisco UCS C240 M3 SFF TRC#2
Collaboration Solution Releases 10.x and 9.x
(BE7K-SW-9X10X, BE6K-SW-9X10X))
Cisco UCS C220 M3 SFF TRC#2 & TRC#3
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BE7000 Scale-out, Stackable Design Start Right-Sized, Then Pay as You Grow, No Capacity Limits
Start
• 1000 users
• 2400 endpoints
• Unified CM
• Unity Connection
• IM & Presence
• Expressway-C
• Up to 400 Agents (Unified CCX
or PCCE)
Growth + Add more Customer
Collaboration
• Expand to 2500 users
• 3000 endpoints
• Up to 400 Agents (Unified CCX or
PCCE)
More Growth +
Add Pervasive Video
• Expand to 15-20K users
• 20-25K endpoints
• Add TelePresence
• Up to 1000 Agents (PCCE or
Unified CCE); 1000+ Agents
(Unified CCE)
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BE6000 Scale-up, Single-server Design Start Right-Sized, Scale with Growth, Migrate Seamlessly
Start
• 1 MD Server
• 300 users
• 500 endpoints
• Unified CM
• Unity Connection
• IM & Presence
• Expressway-C
• Unified CCX for 20 Agents
Growth + Add Telepresence and
High-Availability
• Add 2nd MD Server
• Expand to 500 users
• 1200 endpoints
• 50 Agents
• Add Telepresence
More Growth +
• Move HD Servers
• Use MD Servers for redundancy
or general purpose (e.g., more
apps)
• Expand up to 1000 users
• Up to 2400 endpoints
• Up to 100 Agents
• For more scale, seamlessly
migrate to Business Edition 7000
10
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BE6000 MD BE6000 HD BE7000
Platform UCS C220 M3 SFF UCS C240 M3 SFF
CPU 2 x 2.4 GHz E5-2609
(4 Cores / 80W / 10MB Cache)
2 x 2.4 GHz E5-2665
(8 Cores / 115W / 20MB Cache / HT)
2 x 2.50 GHz E5-2640
(6 Cores / 95W / 15MB Cache / HT)
RAM 32GB (4 x 8GB DDR3-1600-MHz
RDIMM/PC3-12800/ dual rank/1.35v)
48GB (6 x 8GB DDR3-1600-MHz
RDIMM/PC3-12800/ dual rank/1.35v
64GB (8GB DDR3-1600-MHz
RDIMM/PC3-12800/dual rank/1.35v)
Disk 4 x 500GB 6Gb SATA 7.2K RPM
SFF HDD / hot plug
8 x 300GB 6Gb SAS 15K RPM
SFF HDD / hot plug
12 x 300GB 6Gb SAS 10K RPM
SFF HDD / hot plug
Disk
Controller Mega RAID 9271-8i + battery backup
RAID Configured for RAID 10 Configured for RAID 5 Configured for RAID 5
Network 2 x 1Gb + 1Gb LoM On-board 2 x 1Gb + 1Gb LoM On-board plus
1 x Intel i350 Quad Port 1Gb Adapter
4 x 1Gb + 1Gb LoM On-board plus
2 x Intel i350 Quad Port 1Gb Adapter
PSU 1 x 650W power supply
(2nd power supply available as option) 2 x 650W power supplies 2 x 1200W power supplies
VMware Preinstalled Hypervisor Edition (2 CPU sockets, RAM unrestricted)
Business Edition Servers Side-by-Side View For your
reference
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Migration
• Prime Collaboration Deployment (PCD)
• Unified Attendant Console Standard
Application
• Collaboration Edge with Expressway Series integrated firewall traversal and interworking
• Embedded conferencing with TelePresence Conductor, Server, and Management Suite
• User-centric licensing
• CUWL Pro 25-user bundle (BE6000)
Simplification
• “Touchless” Virtual Machines for UCM, Unity Connection, IM&P, CCX and Prime Collaboration Provisioning (PCP)
• Prime Setup Wizard, Zero Touch Provisioning
• Prime Setup Wizard Enhancements – Preconfigured Dialplans and Feature templates (10.5.x July 2014)
• User self provisioning and self-care
Collaboration System Release 10.0/10.5
Provisioning,
Deployment,
configuration
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Remote and Mobile Access Using Cisco Expressway
Inside Firewall (Intranet)
Collaboration
Services
Cisco®
UCM
DMZ Outside Firewall
Cisco Jabber
at the Airport
Cisco Jabber
at Home
Cisco Jabber
at the Café
Cisco Jabber®
at work
Internet
• Use Cisco Jabber as
you move between
networks
• Security choice: No
VPN required
- Secure only Cisco
Jabber application
- Personal data is not
connected to the
network
• Support on-premises
and cloud offerings
simultaneously
Rapid, Secure Deployment with No User Intervention
Cisco
Expressway
E
Cisco
Expressway
C
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Making Collaboration as Easy and Effective Outside the Network as It Is Inside with Cisco Jabber
Make video calls
Make voice calls
Use Cisco WebEx®
Access visual voicemail
Share content
Use IM and presence
Search corporate directory
Full-Featured Desktop or Mobile
Client Outside the Network with No
VPN Required
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Broaden Your Collaboration Reach Easily With Little or No Added Costs
Fixed and Mobile Users at No Additional Cost*
• Mobile and fixed endpoint registration
• Instant messaging and presence
• Video and audio media sessions
• Includes virtual edition of cisco
Expressway server software
• No cost with Cisco UCM 9.1.2 or later
Business to Business and Third-Party
Interworking: Concurrent Sessions
• Business-to-business video and
audio media sessions
• Includes virtual edition of Cisco
Expressway server software
• Cisco Expressway multimedia
session licenses available
individually
Cisco® UCM
9.1 or Later
Cisco
Expressway
C
Cisco
Expressway
E
Internet
*Requires Cisco Unified Communications Manager and Business Edition 9.1.2 or later and Cisco UCL Enhanced, UCL Enhanced Plus, UWL Standard, or UWL Professional
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Cisco Unified Attendant Console Solutions
• Server-less Attendant Console
• Ideal for small or branch offices
• Essential features for call handling
• Up to 5000 directory entries with line state and presence
• Reduced cost of ownership (No server resources to provide or maintain)
• L-CUAC10X top level L-CUAC10X-STND - $995
CUAC Standard
• Server Based Attendant Console
• For larger businesses with more complex requirements
• Dedicated operator pool
• Active Directory and Lync integration
• Server high availability option
• L-CUAC10X top level L-CUAC10X-ADV - $2495
CUAC Advanced
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• vTS and TMS (Core, PE,XE) pre-loaded
Simplified
Deployment
• 8vCPU vTS, Target 8 HD 720p ports per instance
• 16vCPU vTS, Target 16 HD ports, requires VMware license
• Co-residency of video applications
Enhanced
Video
• CUWL Pro offer for BE6000, 25 user CUWL Pro starter Bundle @$5375
• Personal Multi party conferencing (upto 4 participants) in CUWL Pro
Licensing
Enhancements
UCM CUC IMP Expwy C/E C
C
X
PCP CER Paging TMS Cdtr vTS
Embedded Video Conferencing
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Feature and Function Personal Multiparty (New) Screen License Model (Existing)
Tied to a Named Host Yes No
Minimum Order 25 host licenses (with BE6K) One
Maximum Conference Size 4 connections Unrestricted
Number of Conference IDs Per Named Host 1 Unrestricted
Requirement That Host Be Present in the
Conference Yes No
Maximum Resolution 720p30 (HD) for video and 720p5 for
content 1080p
Support for ad-hoc Escalation from Cisco®
Unified Communications Manager (UCM) Yes Yes
Alignment with Existing Screen-based License Model
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Number of
Participants
Per Conference
Number of
Conferences
Resolution
8 1 HD (720p30)
4 2 HD (720p30)
16 1 SD (440p30)
4 4 SD (440p30)
32 1 nHD (360p30)
4 8 nHD (360p30)
Example Capacity – per 8 Port vTS
Number of
Participants
Per Conference
Number of
Conferences
Resolution
16 1 HD (720p30)
4 8 HD (720p30)
32 1 SD (440p30)
4 8 SD (440p30)
64 1 nHD (360p30)
4 16 nHD (360p30)
Example Capacity – per 16 Port vTS
* Requires enterprise VMware license
Conferencing Capacity of BE6000 CSR 10.5
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Collaboration-in-a-Box
Extended vTS capacity
Deployment Model
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Internet
Integrated Conferencing on BE6000 CSR 10.5
B2B Connectivity
PSTN gateway
VPN concentrator
PVDM resources PSTN
BE6000 HD
UC App
Optional
TMS Prime Unified CM Exp C Exp E Conductor CUC IM&P
B2B
Remote User
Mobile User
Cisco virtual Telepresence
Server
• Optimized conferencing with TelePresence Conductor and TelePresence Server for Greenfield
• Upto 16 HD conferencing ports per HD server
• Cost effective Personal multiparty conferencing license with CUWL Pro
• Easy creation of personal collaboration meeting rooms with Telepresence management Suite.
BE6000 HD
vTS vTS
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Internet
Video Add-on to Voice Deployments
B2B Connectivity
PSTN gateway
VPN concentrator
PVDM resources PSTN
BE6000 MD or BE7000
UC App
Optional
Prime Unified CM CUC IM&P
B2B
Remote
User
Mobile User
• Optimized conferencing with integrated TelePresence Conductor and TelePresence Server
• Upto 16 HD conferencing ports per HD server
• Cost effective Personal multiparty conferencing license with CUWL Pro
• Easy creation of personal collaboration meeting rooms with Telepresence management Suite.
BE6000 HD
TMS Exp C Exp E Conductor vTS
Cisco virtual Telepresence
Server
BE6000 HD
vTS vTS
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What we heard from you
“No one can beat us on functionality but I want to win more deals against competition that’s nibbling away at the smaller deals by competing on price!”
Partner Sales
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What we heard from you
“No one can beat us on functionality but I want to win more deals against competition that’s nibbling away at the smaller deals by competing on price!”
Partner Sales
“I want to turn around simple collaboration deployments faster and so I can focus on cutting edge of Video / Mobile Collaboration”
Partner Engineer
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What we heard from you
“No one can beat us on functionality but I want to win more deals against competition that’s nibbling away at the smaller deals by competing on price!”
Partner Sales
“I want to turn around simple collaboration deployments faster and so I can focus on cutting edge of Video / Mobile Collaboration”
Partner Engineer
“Technology is changing so fast that I can’t possibly keep up with the changes. So I need something simple to do my Moves, Adds, Changes and Deletes(MACD)”
Customer IT
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Deployment Work Flow
Day 0:
Install
• BE6000/BE7000 comes pre-loaded with installable VMs
• Fast and easy installation with “touch-less” process
Day 1:
Configure
• Replicable set-up process with “standard base-configuration” built in to Prime Setup Wizard
• UCM Self-provisioning to setup phones
Day 2:
Manage
• Prime Collaboration “Zero Touch Provisioning” makes for easy MACD (Moves, Adds, Changes and Deletes)
• Users trained on Cisco UCM Self-Care
28
© 2014 Cisco and/or its affiliates. All rights reserved. BRKCOL-2113 Cisco Public
Deployment Work Flow
Day 0:
Install
• BE6000/BE7000 comes pre-loaded with installable VMs
• Fast and easy installation with “touch-less” process
Day 1:
Configure
• Replicable set-up process with “standard base-configuration” built in to Prime Setup Wizard
• UCM Self-provisioning to setup phones
Day 2:
Manage
• Prime Collaboration “Zero Touch Provisioning” makes for easy MACD (Moves, Adds, Changes and Deletes)
• Users trained on Cisco UCM Self-Care
29
© 2014 Cisco and/or its affiliates. All rights reserved. BRKCOL-2113 Cisco Public
Deployment Work Flow
Day 0:
Install
• BE6000/BE7000 comes pre-loaded with installable VMs
• Fast and easy installation with “touch-less” process
Day 1:
Configure
• Replicable set-up process with “standard base-configuration” built in to Prime Setup Wizard
• UCM Self-provisioning to setup phones
Day 2:
Manage
• Prime Collaboration “Zero Touch Provisioning” makes for easy MACD (Moves, Adds, Changes and Deletes)
• Users trained on Cisco UCM Self-Care
30
© 2014 Cisco and/or its affiliates. All rights reserved. BRKCOL-2113 Cisco Public
Deployment Work Flow
Day 0:
Install
• BE6000/BE7000 comes pre-loaded with installable VMs
• Fast and easy installation with “touch-less” process
Day 1:
Configure
• Replicable set-up process with “standard base-configuration” built in to Prime Setup Wizard
• UCM Self-provisioning to setup phones
Day 2:
Manage
• Prime Collaboration “Zero Touch Provisioning” makes for easy MACD (Moves, Adds, Changes and Deletes)
• Users trained on Cisco UCM Self-Care
31
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BE6000/7000 with Pre-loaded Virtual Machines
• Enabling Touch-less Installations
• Server is now pre-loaded with VMs of PCP, UCM, Unity Connection, IM&P & CCX
• VMs are partially-installed to the point where IP addressing data needs to be entered
• Administrator simply boots pre-loaded VMs and:
– Starts entering IP address information in the console
– Transfers a AFG file into the data-store and attaches to VM to make install touch-less
Enter
Configuration
Data or
Transfer AFG
file into
datastore
Unpack, Rack
& Stack
servers
Boot up
Server –
Login to
vShpere
Bootup VM Repeat for
other Apps
33
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Touch-less Install
34
No configuration needed on the applications during installation
Allows Engineer to create IP Addressing config files offline
No Cisco specific knowledge required for onsite installer
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Touch-less Installation Procedure
35
5 Step Process
1. Generate the platformConfig.xml file
2. Create virtual floppy image with the platformConfig.xml file
3. Upload virtual floppy to data store
4. Mount the floppy drive
5. Power-on the virtual machine
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Touch-less Installation Procedure Step 1. Generate AFG file
36
1. Go to Answer File Generator site on Cisco.com
Link: http://www.cisco.com/web/cuc_afg/index.html
2. Fill up form for each application and generate platformConfig.xml (case sensitive)
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Touch-less Installation Procedure Step 2. Convert to vFloppy
37
1. Download WinImage software to convert XML to vFloppy
Link: http://www.winimage.com/
2. Drag and drop AFG xml file and Save as virtual floppy *.flp
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Touch-less Installation Procedure Linux
38
Linux
1. Create an empty floppy image of 1.44 MB as root: $ /sbin/mkfs.msdos -C
<directory>/<imagefile.img> 1440
2. Create a new directory called floppy1: $ sudo mkdir /media/floppy1/
3. Mount the directory: $ sudo mount -o loop /path/imagefile.img /media/floppy1/
4. Copy the XML file to the mounted directory: $ cp platformConfig.xml
/media/floppy1
5. Unmount the directory: $ umount /media/floppy1
Step 2
For your
reference
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Touch-less Installation Procedure Mac OS X
39
Mac OS X
1. On the terminal dd if=/dev/zero bs=1024 count=1440 > floppy.img
2. Open Disk Utility Application; go to File -> Open Disk Image -> floppy.img
(Command + Option + O)
3. You will get an error indicating "no mountable file systems), click OK
4. The floppy image will be added to the list of disks; select it and go to the Erase tab
5. Change Format to MS-DOS (FAT) and click Erase
6. You can now copy the XML file (platformConfig.xml) to the mounted floppy image
and eject it when you are done
7. Upload a virtual floppy Image to a Data store
For your
reference
Step 2
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Touch-less Installation Procedure Step 3. Transfer to BE6000
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1. Login to vSphere and transfer file to Data Store
2. Attach it to the floppy drive of the VM to be installed
3. Boot up server
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Touch-less Installation Procedure Step 3 - Details
41
Upload Virtual Gloppy Image to Data Store
1. Start the vSphere client.
2. If the host uses:
- Remote storage (for example, SAN), then select View > Inventory >
Datastores
- Local storage (for example, internal hard drive), then select the host and
click the Summary tab
3. Right-click on a data store and select Browse Data store
4. Navigate to the desired directory and click the Upload files to this data store icon
5. Select Upload File
6. Select the Virtual Floppy Image created in the preceding procedure and click
Open
7. Click Yes when upload/download operation warning window appears
8. Close the Data store Browser window
For your
reference
Step 3
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Touch-less Installation Procedure Step 4 - Mount the floppy drive
42
Mount a Virtual Floppy Image
1. Start the vSphere client.
2. Select a virtual machine.
3. Select Inventory > Virtual Machine > Edit Settings.
4. Select Floppy drive from the Hardware tab.
5. Select Use existing floppy image in data store.
6. Select Browse.
7. Select All files from the file type dropdown list, if the virtual floppy image
does not use the .flp extension.
8. Locate the virtual floppy image and click OK.
9. Enable Connected and Connect at power on under Device Status.
10. Click OK.
For your
reference
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Touch-less Installation Procedure Step 5 – Boot up the server and walk away
43
Roadmap: Fully installed & configured virtual machines planned for next release
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“Getting Started” Wizard – speeds deployments
Prime Collaboration Provisioning (PCP) 10.5 Simplification Roadmap
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“Getting Started” Wizard – speeds deployments
Batch Provisioning – extends capabilities with easy-to-use, pre-built templates
Prime Collaboration Provisioning (PCP) 10.5 Simplification Roadmap
46
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“Getting Started” Wizard – speeds deployments
Batch Provisioning – extends capabilities with easy-to-use, pre-built templates
Zero-touch Provisioning – automates moves, adds, and changes
Prime Collaboration Provisioning (PCP) 10.5 Simplification Roadmap
47
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Fastest way configure full collaboration (Dial-Tone / Voicemail/ Jabber)
Helps win deals against competition and expand down market aggressively
Makes deployments quick and improves Customer Satisfaction
PCP 10.5 - Getting Started Wizard
48
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Initial setup of Cisco Unified Communications Manager and Prime Collaboration Provisioning
Define Cisco Unified Communications Manager, Unity Connection, IM&P, Exchange, LDAP
Integrates applications
Sets up Domain (user groups), Service Areas (sites) and User Roles (policy)
Sets up Prime Collaboration Zero Touch Provisioning
Creates Sites
Provisions site related settings (device pool, partition, CSS, DN blocks, etc.)
Imports basic dial patterns from CSV file or CUCC application
Builds site in UC applications
Re-entrant
Can export the built site as a Prime Collaboration Provisioning batch file
Batch file can be fed back into the Setup Wizard to prepopulate next sites’ settings
Batch file can be modified and fed into Setup Wizard
Batch file can be modified and fed into Prime Collaboration Batch Provisioning system
Cisco Prime Collaboration 10.5 Provisioning New Setup Wizard
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Batch Format Enhancement and Performance Improvements
• Comment rows and resetting column headings
− Comments can be added using # characters
− Column headings can be reset for new entries using >> characters
• Performance improvements
− Batch orders per row can now be executed in parallel: Default 10, maximum equals 100
Cisco-prepared Templates Now Provided
• Prime Pre –canned templates for top UC features
• Sample dial-plan templates for 10 countries
• PCP getting started wizard will have the ability to import templates
Prime Collaboration Provisioning (PCP) 10.5.1(July) Batch Provisioning
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German
French
Spanish
Simplified Chinese
Japanese
Korean
Prime Collaboration Provisioning (PCP) 10.5 Language Support
51
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Self Provisioning
• Allows end users to install their own phones
• Simplified Phone deployment
• Reduces Administrator workload
• Does not require importing MAC address of the phones
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Self-Provisioning: Day 1 Enable and Setup Feature
Day 1
User Auto-
Provisioned
Admin/Partner
Setups up Prime
Templates,
Rules, & Limits
LDAP
Sync
Zero Touch Configuration
Self Provisioning Configuration
IVR, Auto Register, Feature Templates, LDAP integration
and rules
54
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Auto provision users
& lines synced from
corporate directory
Self Provisioning Empower Users to Provision Their Own Phone: As Easy as
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Auto provision users
& lines synced from
corporate directory
User grabs a phone
& plugs it in
Or downloads client
Self Provisioning Empower Users to Provision Their Own Phone: As Easy as
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Auto provision users
& lines synced from
corporate directory
User grabs a phone
& plugs it in
Or downloads client
Self Provisioning Empower Users to Provision Their Own Phone: As Easy as
User Logs In
and begins to use
their new phone!
Users, Lines, and Phones provisioned…
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Self Provisioning Coverage
Self Provisioning Empowered Endpoints
Traditional Cisco IP Phones
( no key board support)
8900 Series 9900 Series 7900 Series 3900/6900
Series
Keyboard Enabled Endpoints
DX 650
Cisco Jabber Clients
(coming in Jabber 10)
Personal Video Endpoints Jabber Desktop Jabber iPad Jabber Mobile
Use Voice Portal for Self Provisioning Use keyboard for Self Provisioning Use keyboard for Self Provisioning
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Self Provisioning
• Press the speed dial at the phone and enter your self provisioning ID
• Confirm with #
• Phone will be reconfigured and reboots
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Makes Moves, Adds, Changes and Deletes (MACD) automatically synched to LDAP
Adding sites to existing deployments simplified
Training end users is easy
PCP 10.5 – Zero Touch Provisioning
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Automatically provisions services for new users
New users synced in from LDAP
CSV file or batch loading new users
When adding new users individually through Add User UI
When added through the Northbound API
Easy to configure
Configure as part of Setup Wizard (settings appear in User Role automatically)
Manual configuration and modification
LDAP sync settings and filter can be set during Setup Wizard
Works with Cisco Unified Communications Manager 10.0 user endpoint self provisioning (BYOD)
PC Provisioning can create a line and templates in CUCM so user can attach phone
PC Provisioning does LDAP sync if AD environment
PC Provisioning can setup self provisioning if customer does not have AD/LDAP environment
Prime Collaboration Zero Touch Provisioning expands coverage providing voicemail and endpoint provisioning
LDAP sync for new users moved from CUCM to PC Provisioning
Cisco Prime Collaboration 10.5 Provisioning Prime Collaboration Zero Touch Provisioning
Now part of
User Role
setup
Can choose to
auto provision
when adding
new users
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Sync
Active directory Updated by
Business processes UCM:
User & Line created
No Admin
Needed
Login
or IVR BYOD New User
Automated
User Experience
Prime Provisioning
Services automatically provisioned on UCM, CUC & IMP
Self Provisioning: Day 2 Add New User
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Summary
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• New Toucless installs make software installation fast and easy
• Cisco Prime Collaboration Provisioning Setup Wizard makes configuring UCM, CUC and IMP fast
• Cisco Prime Collaboration Provisioning Zero Touch Provisioning make Moves, Adds, Changes and Deletes (MACD) a no brainer
• UCM Self-provisioning and UCM Self-care helps end user setup this own phones and manage them
© 2014 Cisco and/or its affiliates. All rights reserved. BRKCOL-2113 Cisco Public
Helpful Links
• This presentation
– http://tinyurl.com/be6000
• Cisco Prime Collaboration
– http://www.cisco.com/go/primecollaboration
• Cisco BE6000
– http://www.cisco.com/go/be6000
• Cisco BE7000
– http://www.cisco.com/go/be7000
• SRND Collaboration 10
– http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/collab10/collab10.html
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For your
reference
© 2014 Cisco and/or its affiliates. All rights reserved. BRKCOL-2113 Cisco Public
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Continue Your Education
• Demos in the Cisco Campus
• Walk-in Self-Paced Labs
• Table Topics
• Meet the Engineer 1:1 meetings
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