business direction #01 sample
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Business Direction, Herefordshire and Worcestershire Chamber of Commerce’s 52 page, full colour bi-monthly publication.TRANSCRIPT
May/June 2011 Issue 1Business Direction published by Herefordshire and Worcestershire Chamber of Commerce
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Recruitingpeople full of life - page 24
Getting your marketing right - page 27The future of radio - page 22£2.00 where sold
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May/June 201102
Oakland International is an award winning BRC accredited logistics company providing ambient, chilled and frozen storage, as well as picking, packing and distribution of food and consumer goods.
With depots in the West Midlands and Ireland, we operate a highly efficient distribution network built on a reputation for delivering a customer focused reliable and flexible operation.
Our specialist case consolidation service allows suppliers to share the same pallet for delivery into retail, wholesale and the food service sector.
Multi Temperature Supply Chain Specialists
www.oakland-international.com T: +44 (0) 1527 596 222 E: [email protected]
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Changes that the coalition government have made to business support are now starting to take effect, with the Local Enterprise Partnerships in Herefordshire (The Marches)
and Worcestershire now having active business boards representing the business community. The business board chair for the Marches LEP is Neil Kerr, from Next Generation Turbines, and the Worcestershire LEP business board chair is Tony Hyde, Managing Director of Thomas Vale. The two main boards of the LEPs are also chaired by private sector individuals, the Marches Chair is Dr. Geoffrey Davies, Chairman, Alamo Group, and Worcestershire is Peter Pawsey. The roles and responsibilities of the LEPs are constantly developing and we are seeing the government refer to LEPs as key to the economic development of the country.
Last month here at the Chamber, we welcomed four new staff as we took responsibility for the delivery of Destination Worcestershire (read more on page 4). The future aims for us on this project are clear and include increasing visitor numbers to Worcestershire. Importantly, we aim to add value to the services provided to the membership of Destination Worcestershire. In addition, over the next couple of months there are a number of key opportunities which will be explored with key stakeholders including the tourism industry and Worcestershire Ambassadors.
We have had a large number of entries for our Business Awards and once again look forward to celebrating your success at the Awards fi nale on Thursday 21 July at Worcester Cathedral.
Enjoy this edition, your feedback is welcomed. [email protected]
May/June 2011 03Business Direction published by Herefordshire and Worcestershire Chamber of Commerce
First word
Oakland International is an award winning BRC accredited logistics company providing ambient, chilled and frozen storage, as well as picking, packing and distribution of food and consumer goods.
With depots in the West Midlands and Ireland, we operate a highly efficient distribution network built on a reputation for delivering a customer focused reliable and flexible operation.
Our specialist case consolidation service allows suppliers to share the same pallet for delivery into retail, wholesale and the food service sector.
Multi Temperature Supply Chain Specialists
www.oakland-international.com T: +44 (0) 1527 596 222 E: [email protected]
hWChamBer.Co.uK Business Direction, Herefordshire and Worcestershire Chamber of Commerce’s 52 page, full colour bi-monthly publication. Designed and produced by business people for business people. Distributed to 6,000 businesses including selected retail outlets and Tesco stores across Herefordshire and Worcestershire.
ediTor Kelly Betts 0845 641 1641 ext 213 [email protected]
ediTorial [email protected] 0845 641 1641 ext 213
ProduCTion & desiGn Distinctive Publishing, 8th Floor, Aidan House, Sunderland Road, Gateshead NE8 3HU Tel: 0845 884 2385 www.distinctivepublishing.co.uk
adVerTisinG Distinctive Publishing, 8th Floor, Aidan House, Sunderland Road, Gateshead NE8 3HU Tel: 0845 884 2345 [email protected]
feaTure ediTors John Dean & Francis Griss [email protected]
suBsCriPTions www.hwchamber.co.uk Tel: 0845 641 1641 Disclaimer: Whilst every effort is made to ensure accuracy, the publisher accepts no responsibility for omissions or errors within this publication. Editorial submissions are included at the discretion of the editor. The opinions expressed in articles and letters within this publication are not necessarily those of the Chamber. All offers, promotions and competitions appearing in Business Direction are the sole responsibility of the advertiser/ promoting party and Herefordshire and Worcestershire Chamber of Commerce does not accept any responsibility for any representations made within them.
May/June 2011 Issue 1
Business Direction published by Herefordshire and Worcestershire Chamber of Commerce
Bu
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Recruitingpeople full of life - page 24
Getting your marketing right - page 27
The future of radio - page 22
£2.00 where sold
Welcome to our fi rst edition of the magazine version of Business Direction. We are really excited that this format offers more opportunity and longevity for the business community in Herefordshire and Worcestershire.
Our Patrons are:
22
Contents 3 First word
4 Chamber news
5 Business news
8 Education
9 Business news
12 Policy
13 Policy
15 Member benefi ts
16 Chamber events
17 Training
19 Environment
21 Business news
22 Big interview
24 Cover feature
27 Sales and marketing
31 Conference and exhibitions
36 International trade
38 Commercial property
40 Community focus
41 Chamber news
43 New members
47 Take a break
49 Movers and shakers
50 The last word 24
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May/June 2011
Chamber News
04
A year on from the Advantage Group winning the contract to support Herefordshire and Worcestershire Chamber of Commerce IT requirements, they have succeeded in renewing the partnership based on first class service and reliability.
“When competing for the business in early 2010 we spoke of ‘going the extra mile’ for our clients and always ‘striving to achieve customer delight’ ” noted James Green, Managing Director of the Advantage Group. “Whilst everyone can claim to exceed others standards, the opportunity to display it in such a high profile environment as the Chamber was one we thoroughly welcomed. Winning business is based on promises of great delivery, however renewals are based on factual performance and I am delighted to receive this vote of confidence in our business from an organisation such as the Chamber.”
Following an extended period of growth and consolidation, during which the business has expanded into specialist markets delivering market leading support services for corporate technology and telecoms, the Advantage Group have moved into larger premises more suited to house the infrastructure required to support today’s complex technological business requirement.
This represents a substantial investment on the company’s part in order to ensure service levels are not only maintained, but enhanced as connectivity speeds, data volumes and security requirements place extreme system pressure on legacy IT systems.
James Green added: “I would like to take this opportunity to thank the Chamber for the confidence shown in us some 12 months ago and the professional approach in developing what we hope will continue to be a long term relationship in this critical area of their business.
Advantage Engineer - Chamber Server Cabinet
Herefordshire and Worcestershire Chamber of Commerce are delighted that they have been selected to manage Destination Worcestershire. Destination Worcestershire staff moved to the Chamber’s Warndon-based Head Office on Monday April 18.
Destination Worcestershire had received funding from Worcestershire County Council and Advantage West Midlands (AWM) since 2006. However, the AWM funding ceased at the end of March 2011 because Regional Development Agencies have been abolished, and public sector budget cuts mean that County Council funding would have ceased at the end of March 2012. The move allows Destination Worcestershire to develop its support and services to promote Worcestershire.
Mike Ashton, Chief Executive of Herefordshire and Worcestershire Chamber of Commerce, said: “Herefordshire and Worcestershire Chamber of Commerce is a membership-driven organisation and values its members. It is our vision to provide a similar model for Destination Worcestershire. We will retain the brand and provide a range of new services for the membership.
These will include developing a website which will take bookings not only for accommodation but for attractions and Visitor Centres with the aim to increase the number of tourists visiting and staying in Worcestershire.”
www.visitworcestershire.org
Look out for BD in tesco Business Direction has been available in independent outlets for some time, but as of this edition (May/June 2011), it will now be available in Tesco stores across Herefordshire and Worcestershire.
chamBer renews technoLogy support contract with aDvantage group
tesco’s work in the community Tesco’s shops are in local communities in the UK and around the world. They employ hundreds of thousands of people whose families depend on the companies’ success for their livelihoods.Customers of Tesco expect them to respond and find engaging solutions on major issues such as climate change, education, natural disasters and other causes supported by major national charities.
So in addition to Community Champions, Community Fairs, community awards, local education programmes and community noticeboards, Tesco have been supporting Race for Life for Cancer Research UK for over a decade. This is part of their ongoing commitment to promote healthy living, local community engagement and team building opportunities outside the workplace. This years Worcester’s Race for Life takes place at Worcester Racecourse on Sunday 12 June 2011.
To enter log onto www.raceforlife.org/choose-your-event/worcester.aspx
chamBer seLecteD to manage Destination worcestershire
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WANT TO READ MORE?
July/August 2011 Issue 2
Business Direction published by Herefordshire and Worcestershire Chamber of Commerce
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InnovationThe key in the search for business success - page 24
The big interview:James Dyson - page 22His drive for innovation and what makes him a
success
£2.00 where sold
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InnovationThe key in the search for business success - page 24
The big interview:James Dyson - page 22His drive for innovation and what makes him a
May/June 2011 Issue 1
Business Direction published by Herefordshire and Worcestershire Chamber of Commerce
Bu
sin
ess
Dir
ec
tio
n
Recruitingpeople full of life - page 24
Getting your marketing right - page 27
The future of radio - page 22
£2.00 where sold
then either log in, subscribe or join the Chamber today!
www.hwchamber.co.uk Tel: 0845 641 1641