Lesson No. 6Lesson No. 6

Business Culture Business Culture and Practices in the and Practices in the

PhilippinesPhilippines

ReporterReporter

Anne J. LatigayAnne J. LatigayMMBM-1MMBM-1

Business Culture Means:Business Culture Means:

• • Model or Style of business operations within Model or Style of business operations within a a company.company.

• • Determines How different levels of staff Determines How different levels of staff communicate with one another as well communicate with one another as well as how as how employees deal with clients and employees deal with clients and customerscustomers

Business Culture consist Business Culture consist of :of :

• • The shared values of a businessThe shared values of a business

• • The beliefs and norms that affect every The beliefs and norms that affect every aspect of work life.aspect of work life.• • The behaviours that are typical of day-to-The behaviours that are typical of day-to-day behaviourday behaviour• • The strength of a culture determines how The strength of a culture determines how difficult or easy it is to know how to behave on the difficult or easy it is to know how to behave on the business.business.

Three ways of Three ways of Identifying CultureIdentifying Culture

Business Practice Means:Business Practice Means:

• • A method, procedure,process or A method, procedure,process or rule employed or followed by a rule employed or followed by a company in the pursuit of its company in the pursuit of its objective.objective.

Business Culture and Business Culture and Practices in the Practices in the

Philippines:Philippines:

• • Built Personal RelationshipsBuilt Personal Relationships

• • Arrange appointments in advance. Office Arrange appointments in advance. Office HoursHours• • It is acceptable to to be up to 15minutes late It is acceptable to to be up to 15minutes late for meetings but try to be punctual.for meetings but try to be punctual.• • Normal Business attire is a formal suit.Normal Business attire is a formal suit.

• • People should be addressed by their professional People should be addressed by their professional title if they have.title if they have.• • The normal greeting is a handshake with a The normal greeting is a handshake with a smilesmile• • Initial meetings are mainly for getting to know Initial meetings are mainly for getting to know one another rather than formal nego one another rather than formal nego

• •FaceFace• • Communication StyleCommunication Style• • PakikisamaPakikisama

• • Exchange of Business Card.Exchange of Business Card.

• • Public HolidaysPublic Holidays

When Doing Business in When Doing Business in the Philippines:the Philippines:

• • CourtesyCourtesy

• • Social EventsSocial Events

• • Grooming and Hygiene.Grooming and Hygiene.

• • DiningDining

• • Religion and SuperstitionReligion and Superstition

• • Equal OpportunitiesEqual Opportunities

• • SavingsSavings

• • Word of Honor and IntegrityWord of Honor and Integrity

To Ponder On:To Ponder On: