business copyright 2005 prentice- hall, inc. 6-1

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Business Copyright 2005 Prentice- Hall, Inc. 6-1

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Copyright 2005 Prentice- Hall, Inc. 6-1

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Session #6

• Managing The Business Enterprise

Business Introduction - Teaching TeamBusiness and Management DepartmentFaculty of Economics UNPAD

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Copyright 2005 Prentice- Hall, Inc. 6-3

Who Are Managers?• All Organizations Require

Effective Managers• All Managers Perform The Same

Basic Functions–Plan–Organize–Direct–Control

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Copyright 2005 Prentice- Hall, Inc. 6-4

Management Process

Planning

Organizing

Directing

Controlling

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Copyright 2005 Prentice- Hall, Inc. 6-5

Planning- Typesof Strategy

• Corporate

• Business/Competitive

• Functional

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Copyright 2005 Prentice- Hall, Inc. 6-6

Reasons For Goals

• Direction/Guidance

• Resource Allocation

• Define Corporate

Culture

• Assess Performance

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Copyright 2005 Prentice- Hall, Inc. 6-7

Kinds Of Goals• Mission Statement – Why

Organization Exists & How It Will Operate

• Long-Term = 5 Years +• Intermediate = 1 - 5 Years• Short-Term = Less Than 1 Year

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Copyright 2005 Prentice- Hall, Inc. 6-8

Strategy Formulation

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Copyright 2005 Prentice- Hall, Inc. 6-9

Formulating Strategy• Define & Meet Organization’s

Goals• Strategic Goals• Strengths Weaknesses Opportunities Threats• Environmental Analysis• Organizational Analysis

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Copyright 2005 Prentice- Hall, Inc. 6-10

Analysis

Environmental Analysis

Organizational Analysis

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Copyright 2005 Prentice- Hall, Inc. 6-11

Planning Levels

Operational

Tactical

Strategic

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Copyright 2005 Prentice- Hall, Inc. 6-12

Control Process

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Copyright 2005 Prentice- Hall, Inc. 6-13

Management Pyramid

Top

Middle

First-Line

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Copyright 2005 Prentice- Hall, Inc. 6-14

Areas Of ManagementHuman Resources- Hire/TrainOperations- SystemsMarketing- Get Products &

Services From Producer To Consumer

Information- Gather, Organize, & Distribute Information

Financial- Accounting & Finance

Other

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ORGANIZING THE BUSINESS ENTERPRISE

Copyright 2005 Prentice- Hall, Inc. 6-15

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Copyright 2005 Prentice- Hall, Inc. 7-16

Determinants Of Organization

• Purpose

• Mission

• Strategy

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Copyright 2005 Prentice- Hall, Inc. 7-17

Organization Chart

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Copyright 2005 Prentice- Hall, Inc. 7-18

Chain Of Command

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Copyright 2005 Prentice- Hall, Inc. 7-19

Building BlocksOf Structure

• Specialization- Specific Jobs To Specific People

• Departmentalization–Group Jobs In Logical

Units–Profit Center

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Copyright 2005 Prentice- Hall, Inc. 7-20

Types Of Departmentalization

• Customer

• Product

• Process

• Geographic

• Functional

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Copyright 2005 Prentice- Hall, Inc. 7-21

Customer Departmentalization

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Copyright 2005 Prentice- Hall, Inc. 7-22

Product Departmentalization

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Copyright 2005 Prentice- Hall, Inc. 7-23

Process Departmentalization

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Copyright 2005 Prentice- Hall, Inc. 7-24

Geographic Departmentalization

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Copyright 2005 Prentice- Hall, Inc. 7-25

Functional Departmentalization

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Multiple Forms Of Departmentalization

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Copyright 2005 Prentice- Hall, Inc. 7-27

Hierarchy For Decisions

• Assign Tasks–Responsibility–Authority

• Perform Tasks–Delegation–Accountability

• Distribute Authority

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Small Business Delegation Fear

oEmployee Can’t Do As Well

oSomething Will Go Wrong

oNo Long-Range PlanoNot Up-To-Date On

Industry Trends & Competitive Products

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Copyright 2005 Prentice- Hall, Inc. 7-29

Big BusinessDelegation Fear

oSubordinate Doesn’t Know Job

oSubordinate “Show Manager Up”

oDesire To Retain Control

o Inability To Effectively Delegate