Business Continuity/Disaster Recovery: Solutions For Firms Of All Sizes

Business Continuity/Disaster Recovery: Solutions For Firms Of All Sizes

Atlas Lee, CBCPDirector Of Business Continuity

Atlas Lee, CBCPDirector Of Business Continuity

AGENDAAGENDA

Overview of business continuity and disaster recovery

Primer of various business continuity and disaster

recovery solutions

Backup solutions and storage options

High availability for hardware and applications

Recovery options

Scale recovery options to fit the size of the firm

Overview of business continuity and disaster recovery

Primer of various business continuity and disaster

recovery solutions

Backup solutions and storage options

High availability for hardware and applications

Recovery options

Scale recovery options to fit the size of the firm

What do you have in place now?What do you have in place now?

What’s the difference?What’s the difference? Business Continuity Planning

– Process of developing advanced arrangements and procedures that enable an organization to respond to an event in such a manner that critical business functions continue without adverse interruption. (Proactive)

Disaster Recovery Planning

– Defines the resources, actions, tasks and data required to manage the business recovery process in the event of a business interruption. The plan is designed to assist in restoring the business process within the stated disaster recovery goals. (Prepares you to respond reactively)

Business Continuity Planning

– Process of developing advanced arrangements and procedures that enable an organization to respond to an event in such a manner that critical business functions continue without adverse interruption. (Proactive)

Disaster Recovery Planning

– Defines the resources, actions, tasks and data required to manage the business recovery process in the event of a business interruption. The plan is designed to assist in restoring the business process within the stated disaster recovery goals. (Prepares you to respond reactively)

Various SolutionsVarious Solutions Software

– None (no planning, no recovery)

– Word Processor (basic functionality, but does not provide automated updating)

– PC Based Planning Software (provides planning content & generation, automatic formatting and importing, but confined to one PC)

– Enterprise Planning Software (same as above, but resources can be shared by several individuals)

– Storage Management (provides the capability to manage backup and recovery if you have multiple storage devices and backup options)

– Virtual Machine software (provisions several operating systems onto one server)

Software – None (no planning, no recovery)

– Word Processor (basic functionality, but does not provide automated updating)

– PC Based Planning Software (provides planning content & generation, automatic formatting and importing, but confined to one PC)

– Enterprise Planning Software (same as above, but resources can be shared by several individuals)

– Storage Management (provides the capability to manage backup and recovery if you have multiple storage devices and backup options)

– Virtual Machine software (provisions several operating systems onto one server)

$0.000

$20.000

$40.000

$60.000

$80.000

$100.000

$120.000

COST

None

PC Based

Enterprise

WordProcessor

Approximate Cost Approximate Cost

Various SolutionsVarious Solutions

Hardware

– Basic Non-redundant

– Redundant (raid technology, hot swap disk drives, power supplies, etc)

– High Availability (mirrored systems)

Hardware

– Basic Non-redundant

– Redundant (raid technology, hot swap disk drives, power supplies, etc)

– High Availability (mirrored systems)

Backup Solutions & Storage OptionsBackup Solutions & Storage Options Tape

– LTO (Linear Tape Open technology; Ultrium is a single-reel format targeted at users requiring ultra-high capacity backup, restore and archive capabilities. The Ultrium format enables manufacturers to develop products with up to 200GB of compressed capacity and deliver transfer rates from 15-30 MBps)

– SDLT (Super Digital Linear Tape with capacities up to 600 GB and transfer rates up to over 70 MBps )

– AIT (Advanced Intelligent Tape, 8mm format with capacities up to 500 GB and transfer rates up to over 24 MBps)

– S-AIT (Super Advanced Intelligent Tape is a ½ inch format, 1 TB of compressed capacity and transfer rate of 78 MBps compressed)

Tape– LTO (Linear Tape Open technology; Ultrium is a single-reel format

targeted at users requiring ultra-high capacity backup, restore and archive capabilities. The Ultrium format enables manufacturers to develop products with up to 200GB of compressed capacity and deliver transfer rates from 15-30 MBps)

– SDLT (Super Digital Linear Tape with capacities up to 600 GB and transfer rates up to over 70 MBps )

– AIT (Advanced Intelligent Tape, 8mm format with capacities up to 500 GB and transfer rates up to over 24 MBps)

– S-AIT (Super Advanced Intelligent Tape is a ½ inch format, 1 TB of compressed capacity and transfer rate of 78 MBps compressed)

Backup Solutions & Storage Options, cont.Backup Solutions & Storage Options, cont.

Libraries

Silos

Virtual

Libraries

Silos

Virtual

Backup Solutions & Storage Options , cont.Backup Solutions & Storage Options , cont.

Disks

– Disk Array

– SATA

– Mirrored

Disks

– Disk Array

– SATA

– Mirrored

Backup Solutions & Storage OptionsBackup Solutions & Storage Options

Storage Solutions

– NAS (Network Attached Storage, designed specifically for data storage)

– SANS (Storage Area Network provides high speed, dedicated long-distance network access to large volumes of data)

– Tape/Disk Libraries (provide higher density and capacity of tape and disk storage along with centralized management)

– SATA Arrays (Serial Advanced Technology Attachment Arrays provide low cost solutions that can be used for secondary storage and disk to disk backups)

Storage Solutions

– NAS (Network Attached Storage, designed specifically for data storage)

– SANS (Storage Area Network provides high speed, dedicated long-distance network access to large volumes of data)

– Tape/Disk Libraries (provide higher density and capacity of tape and disk storage along with centralized management)

– SATA Arrays (Serial Advanced Technology Attachment Arrays provide low cost solutions that can be used for secondary storage and disk to disk backups)

High AvailabilityHigh Availability

Fault Tolerance

– Raid Technology

– Dual Power Supplies

– Dual Network Interface Cards

– Stripping

Failover

– Automatic (may be more expensive, minimum downtime)

– Manual (less expensive, but there will be downtime)

Fault Tolerance

– Raid Technology

– Dual Power Supplies

– Dual Network Interface Cards

– Stripping

Failover

– Automatic (may be more expensive, minimum downtime)

– Manual (less expensive, but there will be downtime)

Telecommunications and Data Communication ConsiderationsTelecommunications and Data Communication Considerations

Automatic or Manual Switchover

– To re-route calls or data Multiple Vendors

– To reduce total reliance on single vendor

Multiple ISP Vendors

– To prevent single point of failure of Internet services

DSL

– Provides an alternative to Frame or ATM

Bi-Directional Ring Topology

– Provides diverse and redundant routing

Automatic or Manual Switchover

– To re-route calls or data Multiple Vendors

– To reduce total reliance on single vendor

Multiple ISP Vendors

– To prevent single point of failure of Internet services

DSL

– Provides an alternative to Frame or ATM

Bi-Directional Ring Topology

– Provides diverse and redundant routing

Telecommunications and Data Communication Considerations, cont.Telecommunications and Data Communication Considerations, cont.

Other

– Standardization and redundancy in network hardware at each border router location to enhance redundancy

Options

– Remote VPN

– Wireless (make sure it is secure)

– Microwave

– Satellite

Other

– Standardization and redundancy in network hardware at each border router location to enhance redundancy

Options

– Remote VPN

– Wireless (make sure it is secure)

– Microwave

– Satellite

Telecommunications and Data Communication Considerations, cont.Telecommunications and Data Communication Considerations, cont.

Options

– Pagers

– Cell Phone

– PDA Devices/Blackberries

Options

– Pagers

– Cell Phone

– PDA Devices/Blackberries

Recovery OptionsRecovery Options

Nothing

– You will certainly pay later

In-house Solution

– Must have capable personnel and access to applicable resources

Reciprocal Agreement

– A good solution for small to midsize firms that have good working relations with other firms

Alternate Office

– Will need to have the necessary resources in the alternate office to make it work

Nothing

– You will certainly pay later

In-house Solution

– Must have capable personnel and access to applicable resources

Reciprocal Agreement

– A good solution for small to midsize firms that have good working relations with other firms

Alternate Office

– Will need to have the necessary resources in the alternate office to make it work

Recovery Options, cont.Recovery Options, cont.

Cold Site

– Usually pay a monthly fee for the space, and you will need an agreement with a vendor to supply the equipment and have to staff the facility for the restoration

Warm Site

– You may need to provide some of the equipment, and may have to staff the facility for the restoration

Hot Site

– Expensive, but has multiple restoration options

Cold Site

– Usually pay a monthly fee for the space, and you will need an agreement with a vendor to supply the equipment and have to staff the facility for the restoration

Warm Site

– You may need to provide some of the equipment, and may have to staff the facility for the restoration

Hot Site

– Expensive, but has multiple restoration options

Recovery Options, cont. Recovery Options, cont.

Co-location

Mirrored Site

– Replica of your systems in a facility that may or may not be owned by you

– The provision of space for a firm’s telecommunications, network and/or computer equipment on the service provider's premises

Co-location

Mirrored Site

– Replica of your systems in a facility that may or may not be owned by you

– The provision of space for a firm’s telecommunications, network and/or computer equipment on the service provider's premises

Scaling Recovery Options to Meet Your NeedsScaling Recovery Options to Meet Your Needs

Commitment

Cost

Recurring Expenses

Resources

Priorities

Recovery Time Objective

Recovery Point Objective

Commitment

Cost

Recurring Expenses

Resources

Priorities

Recovery Time Objective

Recovery Point Objective

Scaling Recovery Options to Meet Your Needs, cont.Scaling Recovery Options to Meet Your Needs, cont.

Low to High Low to High

$0.000$50.000

$100.000$150.000$200.000$250.000$300.000$350.000

Low

Medium

High

SummarySummary

Plan Thoroughness

– Does the plan bring the enterprise back to expected operational capacity?

Plan Efficiency

– Is the cost to recover in line with the financial risk you are exposed to?

Plan Effectiveness

– Does the Business Continuity/Disaster Recovery Plan recover the systems and applications to your expectations?

Plan Thoroughness

– Does the plan bring the enterprise back to expected operational capacity?

Plan Efficiency

– Is the cost to recover in line with the financial risk you are exposed to?

Plan Effectiveness

– Does the Business Continuity/Disaster Recovery Plan recover the systems and applications to your expectations?

Consequences of Inadequate PlanningConsequences of Inadequate Planning

TIME

Delayed recovery of our business!Delayed recovery of our business!

LO

SS

Questions ???Questions ???

Disaster Recovery Journal

– www.drj.com Enhanced Backups

– www.enhancedbackups.com IBM Global Services

– www.ibm.com Contingency Insights

– www.contingencyinsights.com Contingency Planning & Management

– www.contingencyplanning.com

ResourcesResources

Thank You!Thank You!