business continuity plan training
DESCRIPTION
Business Continuity Plan Training. 2012. Mission Statement. - PowerPoint PPT PresentationTRANSCRIPT
Business Continuity Plan Training
2012
Mission Statement
Our people make the difference.
We at NANA WorleyParsons recognize the need and
responsibility to adequately prepare for and successfully recover
from emergency situations by establishing mitigation measures,
interim actions, and a recovery strategy for a business
disruption.
Objective
Our people make the difference.
This NANA WorleyParsons Business Continuity Plan (BCP)
establishes the organization, response actions and administrative
procedures necessary to resume critical functions after a
significant disruption.
Scope
Our people make the difference.
This Business Continuity Plan includes actions for responders to
re-establish critical activities at NANA WorleyParsons’ Anchorage
locations.
For a business disruption on the North Slope, critical activities will
be prioritized by the respective Clients.
Possible Local and Regional Incidents
Our people make the difference.
Local and Regional Incidents
Our people make the difference.
• Earthquake
• Fire
• Volcanic eruption
• Severe winter storm
• Water damage (due to flood, waterline break, or fire suppression)
• Power failure
• Computer virus
• Disease
• Vandalism
• Theft
• Terrorism
Organizational Strategy
Our people make the difference.
This plan is designed to assist NANA WorleyParsons in recovering
critical business functions within the first 30 days; specifically:
• Re-occupation of office
• Re-prioritizing active projects
• Re-assigning personnel
• Securing alternate operating facilities for resumption of business
Incident Management Team
Our people make the difference.
Incident Management Team
Our people make the difference.
The Incident Management Team (IMT) is made up of:
• NANA WorleyParsons’ Senior Managers and the Business
Operations Manager
• Additional personnel will be added for specific functions
(Safety, ICT, HR)
• Not every disaster requires a fully-staffed IMT
Communications
Our people make the difference.
Communications
Our people make the difference.
• Incident Commander will initiate calls to the IMT.
• After a significant event, staff should wait for a member of the
IMT to contact them and refrain from calling supervisors
unless instructed to do so.
Communications (continued)
Our people make the difference.
• Staff should call NANA WorleyParsons’ toll free number at
1 (888) 785-3822 and/or check the company website
at www.nanaworleyparsons.com for information.
• If telecommunications are NOT operational, tune in to 750AM
(KFQD), the local emergency broadcast station, for general
information.
Communications (continued)
Our people make the difference.
• NANA WorleyParsons has access to ConocoPhillips’ and BP
Exploration’s family message service, available 24/7 after
activated by BP or CPAI .
• If it is possible to call outside of Alaska, staff and their families
should call:
• ConocoPhillips: 1 (866) 238-4731
• BP: 1 (800) 470-0677
• Family status and contact information will be provided to
NANA WorleyParsons staff.
Fire, Earthquake or Volcanic Eruption
Our people make the difference.
Fire, Earthquake or Volcanic Eruption
Our people make the difference.
• Follow safety procedures, including use of stairwells, fire
extinguishers, fire alarms, evacuation, or hold in place.
• If evacuation is warranted, evacuate yourselves only, taking
along coats and car keys, if time and the nature of the
disaster allow.
• Upon re-entering the building, do not attempt to turn on
computers until ICT checks the system and issues an all-
clear.
Fire, Earthquake or Volcanic Eruption (continued)
Our people make the difference.
• In the event the disaster precludes reoccupying the building,
management will confer with owners to contact client
corporate offices.
• Senior Management will need information to prioritize
projects.
• Requests for other NANA Development Corporation or
WorleyParsons assets and personnel to complete particularly
critical projects, are to go through the General Manager or
designee.
Fire, Earthquake or Volcanic Eruption (continued)
Our people make the difference.
• If a severe disaster occurs while away from the office:
• Tune in to AM 750 (KFQD) for general information
• Call NANA WorleyParsons’ toll free number at: 1 (888) 785-3822
• Check the company website at: www.nanaworleyparsons.com
• Reserve cellular telephone service for life-threatening emergencies.
• If incident occurs while at home, take the time to safeguard yourself,
your home, and your family until communications or road access can be
re-established.
Severe Winter Storm or Power Outage
Our people make the difference.
Severe Winter Storm or Power Outage
Our people make the difference.
• If a power outage occurs while you’re at work, do not turn
your computer on until you receive an “all clear” from ICT.
• If the event occurs while staff are away from the office,
• Tune in to AM 750 (KFQD) for information
• Call NANA WorleyParsons at: 1 (888) 785-3822
• Check the website at: www.nanaworleyparsons.com
Severe Winter Storm or Power Outage (continued)
Our people make the difference.
• Prioritize active projects.
• Be ready to communicate your prioritized list to your supervisor
when communications are re-established, including:
• Overall importance of project
• Project due date
• Feasibility of project being completed by someone else
Computer Virus
Our people make the difference.
Computer Virus
Our people make the difference.
• Follow any directions given by ICT.
• For a prolonged interruption, prioritize your projects, highlighting:
• Projects particularly critical to the Company
• Projects with near term deadlines
• Gather any hard-copy documents, along with any data saved to
CD’s or disks, in event a virus-free workstation becomes
available.
• If necessary, request hard copies of archived files.
Computer Virus (continued)
Our people make the difference.
• Only Senior Managers will contact clients regarding any delays
in deliverables.
• Senior Managers may use other NANA Development Corporation
or WorleyParsons assets in order to complete particularly critical
projects.
• Requests for assets are to go through the General Manager
or designee
Epidemic or Pandemic
Our people make the difference.
Epidemic or Pandemic
Our people make the difference.
• NANA WorleyParsons will work with Anchorage’s Health and
Human Services to contain outbreak and keep common areas
safe.
• IMT will convene, in person or by phone, regarding mandated or
self-imposed quarantine and to prioritize active projects.
• If office is quarantined, affected staff will be contacted and told to
stay away from office building.
Epidemic or Pandemic (continued)
Our people make the difference.
• IMT will determine how many staff, or families of staff, are
affected by the illness.
• Staff not directly affected may be assigned to highest priority
projects.
• Senior Management will contact clients to discuss new
deliverable dates for active projects.
Epidemic or Pandemic (continued)
Our people make the difference.
• IMT may contact the WorleyParsons USAC office for additional
support on high priority projects.
• Qualifications to work on prioritized projects will need to be made
available to WorleyParsons USAC.
• Statements of qualifications and/or resumes should be kept up
to date.
Epidemic or Pandemic (continued)
Our people make the difference.
• IMT will work with the landlords of all buildings where the
Company is a tenant to determine when, and under what
conditions, staff may return to the buildings.
Vandalism or Theft
Our people make the difference.
Vandalism or Theft
Our people make the difference.
• NANA WorleyParsons will work with police and building security
to determine the extent of the breach.
• Senior Management will compile a list of damaged or stolen
equipment, documents, etc.
• If active projects are impacted, management will contact affected
clients, describing any proprietary information that may have
been compromised.
Vandalism or Theft (continued)
Our people make the difference.
• The goals and objectives of compromised projects may be re-
prioritized through Senior Management, who will confer with
clients and partners.
• NANA WorleyParsons will review security measures and work
with building security to determine if additional measures are
needed to prevent another occurrence.
Terrorism
Our people make the difference.
Terrorism
Our people make the difference.
• All relevant contingencies for fire, evacuation, and/or the
attainment of alternative office space apply in the event of
terrorism.
• NANA WorleyParsons will cooperate with law enforcement and
building security.
• Senior Management may determine that staff should work from
home for a period of time after an act of terrorism.
Terrorism (continued)
Our people make the difference.
• If staff will not be reporting to work for a period of time, prioritize
your active projects, considering overall importance and due date.
• Senior Management may request support from owner offices (i.e.:
personnel or office space).
• Senior Management may retain the services of a mental health
professional that specializes in post traumatic stress for employee
assistance and/or full staff presentation.
Annual Refresher
Our people make the difference.
Annual Refresher
Our people make the difference.
• At least annually, NANA WorleyParsons should update contact
and emergency information on all staff.
• Senior Managers should review procedures to determine if they
still apply, and add or delete procedures as necessary.
• NANA WorleyParsons will update all landlords’ emergency
contact information.
Personal Emergency Plans
Our people make the difference.
Personal Emergency Plans
Our people make the difference.
• Choose an out-of-area contact to relay messages in the event
family members are separated.
• Keep children’s school and/or day care emergency contact lists
current, and include people authorized to pick up your children
who live on both sides of any bridges that must be crossed.
• Decide on muster points for your family. Select:
• A location near your home in case of fire
• A location away from your neighborhood in case returning
home is not possible
Personal Emergency Plans (continued)
Our people make the difference.
• Maintain an Emergency kit for your home with:
• 3-day supply of nonperishable food per person
• 3-day supply of bottled water per person
• can opener
• first aid kit
• flashlight and extra batteries that fit it
• battery-operated radio that includes AM stations, and extra
batteries
• blankets
• copies of your insurance documents
Personal Emergency Plans (continued)
Our people make the difference.
• Make sure everyone in your home knows how to use your fire
extinguishers.
• Know how to shut off your utilities and hang the correct tools near
the shut-off valves.
• If you have a wood-burning fireplace, keep a supply of firewood
on hand.
• Review your plan annually with your family and anyone else that
is included in your plan, such as emergency contact people for
your children’s school or day care.
One last note
Our people make the difference.
“If you haven’t got all the things you want, be grateful for the
things you don’t have that you don’t want”.
- Author Unknown