business communication
TRANSCRIPT
“Communication is a process of exchanging facts, ideas, openion or emotions by two or more persons”
COMMUNICATION
Why do we Communicate? To get an info To give and info To get something done To share feelings
To criticize To compliment
Few Communication specific to business
To Negotiate To promote products To rise climes To train employees To Interviewing To guide To prepare reports
Communication Methods
1.Verbal CommunicationOral:
SpeechInterviewFace to face talks, etc
WrittenLettersMemmosNotice, etc..
2. Non-Verbal Commu.GraphicsSymbolsChartsSignals, etc
Types of Communication
1.Internal a.Vertical b.Horizontal c.Diagonal
2.External a.Inward b.Outward
3.Interpersonal4.Intrapersonal
Essentials of Effective Communication
Clarity of purposeUnderstanding the processAddressing to the right target audiencePositive approachSincerity
Leadership and Communication
Leadership: is the process of influencing the activities of an organied group in its efforts toward goal setting and goal achievement
Leader: is a person who has a following
Usage of Verbal&Non verbal messages | Inspiration and Motivation
Barriers of Communication
Physical Barriers Semantic & Language Barriers Cross Cultural Barriers Emotional & Psycological Barriers
THANK YOU