business civic leadership center 2007 annual report · † u.s. chamber president & ceo thomas...

Good Will, Good Relations, Good Markets

Business Civic Leadership Center

2007 ANNUAL REPORT

impact

positive resultspublic-private partnerships

community

impact

inspiration

impact

public-private partnerships

inspiration

inspiration

better business

better business

Front Cover Photos (left to right)

• U.S. Chamber President & CEO Thomas J. Donohue (l.) and Microsoft’s Akhtar Badshah at 2007 Corporate Citizenship Awards Dinner

• National Building Museum, the 2007 Awards Dinner venue

• Weyerhaeuser volunteers rebuilding a hurricane-destroyed Mississippi home

• ChoicePoint Chairman & CEO Derek Smith at a ChoicePoint-sponsored charity run/walk

Good Will, Good Relations, Good Markets

Business Civic Leadership Center

2007 ANNUAL REPORT

Executive Director’s Letter

Corporate Community Investment Program

Disaster Assistance and Recovery Program

Global Corporate Citizenship Program

Business and Society Relations Program

BCLC Services

2008 Calendar

Board of Directors

Staff

2007 Supporters

CONTENTS

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Above Photos (l to r)

• Dow funded a trip for Dow retirees/WWII vets to tour Washington, D.C., shown at the WWII Memorial

• Partnership Award presentation (l. to r.: Lisa Hamilton, UPS Foundation; Donna Hyland, Children’s Healthcare of Atlanta; Dan Amos, Afl ac; Gary Perlin, Capital One)

• Presentation of a KPMG Village built to assist displaced tsunami victims in Sri Lanka

• Atop the U.S. Chamber building and overlooking the White House, KMPG Foundation’s Bernard Milano and BCLC’s Stephen Jordan

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Dear Colleagues,

2007 may well go down as a year of transition in the fi elds of corporate citizenship and corporate social responsibility. It was

defi nitely another year of evolution and growth for the Business Civic Leadership Center.

The CSR “movement” seems to be splitting into several different sub-disciplines. Some companies and organizations are focusing

on climate change reduction, others on sustainability. Some emphasize codes of conduct and others emphasize building trust

and relationships. Some rely on abstract themes, while others increasingly are looking at the concrete impact of real issues on

real places.

BCLC is evolving in the direction of sustainability, trust, and problem-solving in specifi c contexts.

We launched the Corporate Community Investment program at the May Partnership Conference. We built relationships with sev-

eral key government agencies, most notably the Economic Development Administration and the Small Business Administration.

We marked the second anniversary of hurricanes Katrina and Rita with the release of our report on long-term recovery issues, and

we implemented many of the lessons learned from this study in our response to the San Diego wildfi res.

Our Global Corporate Citizenship program developed further, as we reached out to the Association of American Chambers of Com-

merce in Latin America, the European Council of American Chambers of Commerce, and individual American Chambers in Africa

and Asia to build up our relationships and strengthen our network.

All of these activities kept with our operating philosophy of building good will, good relationships, and good long-term markets.

But as the year went on, our program working groups and board of directors, to whom we owe a tremendous debt of gratitude,

continued to push us to be more ambitious.

We started the year focused on our events and networking. We ended the year focused on problem-solving and advocacy for

improving current development practices.

Just as we have played an important role in improving disaster assistance and recovery practices over the last few years, our

goals moving forward are to contribute to the development of community investment practices in the U.S. and emerging-market

development practices abroad.

We will continue our work on the subject of trust-building and social capital management, because we believe that improving

public, private, and nonprofi t relations is integral.

The issues in which we are engaging are complex, diffi cult, and long-term. They will not be resolved overnight, but new strategies,

relationships, and dynamics are emerging and BCLC is being built to enable them.

Sincerely,

Stephen Jordan

Executive Director’s Letter

UPS Foundation President Lisa Hamilton and BCLC Executive Director Stephen Jordan discuss disaster recovery lessons learned at a March 2007 forum.

UPS’ Mike Thomas assisting the World Food

Programme in Indonesia, August 2007Intel supports the development of teachers and

students around the world

Two children inside an Abbott-funded pediatric

clinic built for HIV-infected youth in Malawi

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positive resultsbetter business


CORPORATE COMMUNITY INVESTMENTMaking a Difference Where We Live

“The CCI program’s efforts will strengthen commu-nities’ workforce, competitiveness, and economic sustainability. Capital One is proud to partner with BCLC to help corporations invest wisely to improve the health and well being of local communities.”

— Carolyn Berkowitz, Capital One Vice President of Community Affairs

community

BCLC launched its Corporate Community Investment (CCI) pro-

gram during the May 2007 National Partnership Conference

in Washington, D.C., with a signifi cant show of support from

the business sector and community stakeholders.

The heart of the CCI program is the dialogue and partner-

ships we facilitate among business leaders, policy makers,

charitable organizations, economic developers, and commu-

nity planners. Together we are working to shape the strategic

role the business sector plays in building economically and

socially viable U.S. communities that are able to overcome

21st century challenges.In October, BCLC won funding from the U.S. Department of

Commerce Economic Development Administration to carry

out two program activities. The fi rst, an unprecedented

national survey conducted in partnership with Indiana

University’s Center on Philanthropy, will uncover trends

in how, where, and why companies invest in their local

communities.

The second, a series of community forums across America,

brings national companies together with local chambers

of commerce, government agencies, and civic organiza-

Many leading companies have joined BCLC’s working group to guide our approach to corporate engagement in the community, including Capital One, CVS Caremark, and Siemens.

A Harlem shop owner who received pro bono consulting services from Booz Allen Hamilton Siemens has undertaken efforts to encourage and challenge students to

become excellent in the subjects that will help keep America competitive.

5Learn more! Visit www.uschamber.com/bclc

BCLC Awarded Department of Commerce Grant In October, BCLC was granted $218,296 from

the U.S. Department of Commerce Economic

Development Agency. “EDA is proud to partner

with the BCLC to advance strategies that will

keep America competitive as we enter the 21st

century,” said U.S. Assistant Secretary for Economic

Development Sandy K. Baruah.

tions to identify opportunities for corporate citizenship to

assist with local challenges and create positive change

in the community.

Forums last year were held in Boca Raton-Delray Beach,

FL; Minneapolis; New Orleans; Phoenix; and Pittsburgh,

and will continue throughout 2008. Findings from each

community will become part of a national framework

guiding the future of business investment in local com-

munities.

BCLC’s fi rst report on Corporate Community Investment,

The Future of America’s Communities and Competi-

tiveness, came out in December. It aims to incite new

thinking and strategies to achieve community progress

through the engagement and leadership of business.

Sixteen different companies are featured, including IBM,

PNC, and Verizon.

The early success of the CCI program is promising. In

2008 BCLC is poised to help businesses make even more

impact in American communities. We welcome you to

join us in advancing the success of U.S. communities

through the invaluable investments of the business com-

munity. Please contact us if you would like to learn more.

Atop the U.S. Chamber headquarters in downtown Washington, D.C., (l. to r.) Andrea Taylor, Microsoft; Philip Reiner, Johns Hopkins University; Perry Gruber, Intel; Anne Diedrick, JPMorgan Chase;

Mary Wong, Offi ce Depot Foundation; Stephen Jordan, BCLC; Susanne Trimbath, STP Advisory Services; Jay Hein, White House Offi ce of Faith-based and Community Initiatives

(l. to r.) Ben Erulkar, Deputy Assistant Secretary of Commerce for Economic Development;

Stephen Jordan, BCLC Executive Director; and Ryan Streeter, Senior Advisor to BCLC

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community

Disaster Assistance and Recovery Promoting Economic Recovery and Restoration

BCLC is mobilizing an effort through its Disaster Assistance

and Recovery program to improve the process of community

recovery and restoration in the aftermath of disasters.

In 2007, some of the most civically engaged companies,

including Microsoft, Offi ce Depot, and UPS, joined BCLC’s

working group to partner with us on disaster relief and

recovery issues. We have built an expert network of disaster

assistance providers and economic recovery specialists to

bolster our effort to be an effective, long-term partner to

communities that have suffered a major disaster.

BCLC’s network and infl uence grow with each convening of

experts from the corporate citizenship, emergency manage-

ment, and humanitarian fi elds. In March we hosted a forum

on “Lessons Learned About Long-Term Recovery” with key

leaders, such as Don Powell, former federal coordinator of

Gulf Coast rebuilding, and Lisa Hamilton, president of the

UPS Foundation.

That exchange of knowledge and ideas, along with BCLC’s

fi ndings from prior research and experiences, led us to

identify four main aspects of the disaster response process

on which we can create impact and improvement:

1. Business-to business partnerships

2. Business-to-nonprofi t partnerships

3. Business-to-government partnerships

4. Sustainability, or preparing for recovery

“For the UPS Foundation, being involved in BCLC has enhanced our learning about corporate citi-zenship topics, such as disaster assistance, and given us a way to voice our issues and concerns to policymakers.”

—Lisa Hamilton, President, UPS FoundationOffi ce Depot’s Mary Wong and Tom Serio discuss lessons learned in disaster recovery

A Baxter grant enabled volunteer nurses to go to

Mississippi after the 2005 Gulf Coast hurricanes


BCLC’s June disaster assistance and recovery workshop,

co-hosted by FEMA, convened high-level members of

the business, emergency management, and humanitar-

ian fi elds. With a New Madrid Fault Zone earthquake

scenario, participants identifi ed and worked through the

communication and coordination barriers that have in

the past reduced the effectiveness of disaster response

efforts.

Marking the 2nd anniversary of Hurricane Katrina, BCLC

Executive Director Stephen Jordan appeared on C-SPAN

on August 27 to announce our second report on Disaster

Assistance and Recovery, Long-Term Recovery Issues and

Case Studies. The publication calls for more attention on

long-term recovery needs and chronicles the community

rebuilding involvement of companies such as The Coca-

Cola Company, JPMorgan Chase, and Shell Oil Company.

BCLC began an alliance in the fall with the Small Busi-

ness Administration (SBA) to allow our organizations to

work together closely in major disaster zones to expedite

the ability of the community to recover.

BCLC and SBA tested the alliance in October when re-

sponding to the southern California wildfi res. In partner-

ship with the International Economic Development Coun-

cil and local chambers of commerce, BCLC coordinated

an economic impact survey to determine what the local

business community faced. BCLC’s Gerald McSwiggan

and Ines Pierce also helped the impact area’s chambers

create a recovery coalition to provide a mutual support

system for the affected communities.

Through the support of the Offi ce Depot Foundation,

BCLC launched the National Disaster Help Desk for

Business during the wildfi res response. The new help

desk is a one-stop information and coordination resource for

corporate donors, small businesses, and chambers of com-

merce and is a model that will be implemented across all of

BCLC’s programs.

BCLC is in a prime position in 2008 to continue to deliver on

the mission of our Disaster Assistance and Recovery pro-

gram. If you are interested in playing a role in this important

facet of disaster response, please contact us to learn more

about our program.

BCLC Responds to Wildfi resWith more than ½ million acres burned across

seven counties, the Southern California fi res cre-

ated an economic impact of $2.09 billion. Gerald

McSwiggan, BCLC manager of special projects,

went to San Diego to meet with local chambers

of commerce and to identify opportunities for the

national business community to support relief and

recovery efforts.

BCLC National Help Desk [email protected]

Shell’s Coming Home Campaign supported many recovery

and rebuilding efforts in New Orleans

BCLC Executive Director Stephen Jordan and SBA Administrator

Steve Preston signed an MOU on August 24

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community

Global Corporate Citizenship Linking Aid and Economic Growth for Long-Term Solutions

BCLC’s Global Corporate Citizenship program seeks to

improve the economic and social situations in developing

and underdeveloped countries by linking the activities of

multinational companies, American chambers of commerce

overseas, aid agencies, and development organizations.

We facilitate partnership building and information sharing

among corporate citizens and stakeholder organizations

including the Department of State, Millennium Challenge

Corporation (MCC), United Nations (UN), U.S. Agency for In-

ternational Development, World Bank, and U.S.-based NGOs

operating around the world.

Included in our working group are leading companies such

as Booz Allen Hamilton, the Dow Chemical Company, and

GlaxoSmithKline, all of which work alongside BCLC to help

fi nd solutions to the problems created when lack of opportu-

nity persists.

In April, the McGraw-Hill Companies co-hosted in their

Manhattan offi ces a forum called “Outlook for Public-

Private Global Development Initiatives.” Presenters from

Abbott, Chevron, MCC, UN, and other organizations dis-

cussed the need for better governance, information access,

and linkages between social and economic objectives.

In September BCLC and the World Bank Institute presented

a conference titled “The Role of Corporate Citizenship in

Emerging Markets,” which focused on partnership strate-

gies for global development. Business leaders, corporate

foundation heads, and American Chamber executives from

Afghanistan , Argentina, China, England, Germany, Ghana,

Jamaica, Kenya, Paraguay, Philippines and South Africa,

attended.

Abbott and Abbott Fund support midwife training in Afghanistan Andrew Natsios, President’s Special Envoy for Sudan and Georgetown University professor, and

Henrietta Fore, Acting Administrator of USAID, at a September BCLC conference


Richard Holbrooke of the Global Business Coalition on

HIV/AIDS, Tuberculosis, and Malaria and John Danilovich

of the MCC keynoted the event. Among the sessions,

discussion centered on challenges in specifi c regions,

Sub-Saharan Africa and Latin America, for example;

opportunities to deploy technology and communication

tools; the value of corporate volunteers and skill-based

service; and the need in the developing world for access

to capital.

At the conference we introduced our second report on

Global Corporate Citizenship, Corporate Citizenship in

Emerging Markets. Expert opinions, recommendations for

the future of global corporate citizenship, and case stud-

ies from GlaxoSmithKline, KPMG International, Marathon

Oil Company, and 10 other companies are featured.

BCLC’s 2008 priority is to advance understanding that

business is part of the solution—not the adversary—in

global development challenges. We will help companies

fi nd and leverage development programs already taking

place around the world, enabling all parties to better put

their resources to use.

We welcome companies and AmChams to learn how to

get involved in our Global Corporate Citizenship program.

YOU SHOULD KNOW:

• Asia and Latin America/Caribbean …The regions that concern companies the most from a corporate citizenship perspective

• Education and environment … The two areas with the most global corporate citizenship engagement

• Health/medical and environment … The top two global issues of concern, regardless of corporate citizenship involvement

BCLC survey of companies, May 2007

Marathon Oil Company and health specialists instituted a

malaria-eradication program in Equatorial Guinea

Dan Runde, International Finance Corporation, and Ted Nevins, AIG,

at an April BCLC conference

Richard Holbrooke, head of the Global Business Coalition, discussing how companies

are participating in the fi ght against HIV/AIDS, TB, and malaria

“BCLC strengthens Dow’s corporate citizenship by providing improved insight and understanding of the rapidly changing expectations of business as we grow our business and become engaged members of new communities around the globe. “ —Bo Miller, Global Director, Corporate Citizenship, The Dow Chemical Company

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community

Business and Society Relations Empowering Companies

BCLC’s Business and Society Relations program aims to raise awareness about the positive role of business in society by

advancing access to information about corporate citizenship and community engagement programs and refuting negative

stereotypes or unfounded attacks.

We showcase the hundreds of often-ignored examples of how the involvement of the business community leads to positive

social, civic, and economic changes.

We are focused fully on building good will, good relations, and good long-term markets and work in partnership with govern-

ment agencies and civil society groups to solve problems.

Managing Stakeholder RelationsTrust is one of the leading barriers to good business and society relations. In January 2007 BCLC presented a forum on “How

to Build Trust” and issued a report titled Values Matter. Our report analyzes historic and current levels of trust in the business

sector and chronicles the trust-building activities of several of today’s best-known companies, including Chiquita, Google,

KPMG, Southwest Airlines, and Xerox.

Panelists at the “How to Build Trust” forum, (l. to r.) Arthur Rothkopf, U.S. Chamber of Commerce; Kathryn Brown,

Verizon Communications; Stan Emert, Symetra Financial Corp.; and Stephen Young, Caux Round Table


Showcasing ExcellenceTV personality Ed McMahon hosted BCLC’s 2007 Corporate Citizenship Awards Dinner at Washington, D.C.’s National

Building Museum on November 7. More than 500 business and civic leaders joined BCLC to honor the 25 fi nalists and

winners featured in the awards program.

Starfi sh Television Network joined BCLC last year to fi lm interviews with offi cials from the fi nalist and winner companies

and, along with footage of the Awards Dinner, will produce and air a show dedicated to corporate citizenship in 2008.

Awards fi nalists and event sponsors also attended a roundtable on corporate citizenship and partnership building hosted

on the White House campus by the White House Offi ce of Faith-based and Community Initiatives.

Microsoft is the winner of the 2007

Corporate Stewardship–Large

Business Award. Microsoft’s civic

activities include IT skills training

for underserved populations, sup-

port for local software industries

around the world, philanthropy, and

environmental stewardship.

ChoicePoint Inc. won the 2007

Corporate Stewardship–Small/Mid-

size Business Award. As a provider

of identifi cation and credential

verifi cation services, ChoicePoint

partners with the National Center

for Missing and Exploited Children

and other organizations that work

with youth.

Cisco received the 2007 Interna-

tional Community Service Award

for its Networking Academy, which

provides training in networking and

IT. Evaluations from six countries

showed that nearly two-thirds of

the programs’s students found jobs

and three-fourths of those em-

ployed obtained jobs that require

networking skills.

Entergy won the 2007 U.S. Commu-

nity Service Award. Its Low-Income

Initiatives program helps indi-

viduals and families in Louisiana,

Mississippi, Arkansas, and Texas

achieve economic self-suffi ciency

by supporting job training, literacy,

scholarships, and affordable hous-

ing programs.

Afl ac and Children’s Healthcare

of Atlanta are the winners of the

2nd-ever Partnership Award. Afl ac

and the hospital have partnered

to create one of the largest U.S.

pediatric cancer facilities and are

recognized for their partnership to

fi ght childhood cancer.

The corporate citizenship programs of our winners and fi nalists are impressive, and are all on BCLC’s Web site.

The nomination period for the 2008 Awards program is ongoing until June 27.

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community

BCLC SERVICES Research and CommunicationsBCLC produces a broad range of content to spread knowl-

edge and awareness of best practices in corporate citizen-

ship and public-private partnerships.

The Corporate Citizen. Our monthly e-newsletter

is devoted to current events, trends, research, and policy

developments and involves monthly contributions by leading

companies and thought leaders.

Publications. BCLC releases yearly in-depth reports for

each of its programs: Corporate Community Investment,

Disaster Assistance and Recovery, and Global Corporate

Citizenship, as well as an annual wall calendar featuring the

prior year’s supporters and telling a pictorial story of corpo-

rate citizenship.

Web Site. BCLC’s Web site includes a Corporate Citizen-

ship Profi le Library with case studies from a variety of lead-

ing companies tackling today’s issues. The site also includes

dedicated portals for research and discussion on the topics

of Business and Society Relations, Corporate Community

Investment, Disaster Assistance and Recovery, and Global

Corporate Citizenship.

Partnership FacilitationWith our network of leading companies and corporate foun-

dations, 2,000 state and local chambers, and 100 American

chambers of commerce overseas, BCLC is in the premier

position to facilitate partnerships among the business, non-

profi t, and government sectors.

Through working group meetings, companies form relation-

ships with other businesses interested in the same fi elds.

We work regularly with such government organizations as

the Department of State, Economic Development Admin-

istration, Federal Emergency Management Agency, U.S.

Agency for International Development, U.S. Department of

Treasury, U.S. Small Business Administration, U.S. Trade

Representative, and the White House Offi ce of Community

and Faith-Based Initiatives.

We have solid relationships with multilateral organizations

such as the United Nations and World Bank, as well as

prominent nonprofi t organizations including American Red

Cross, America’s Promise Alliance, Points of Light-Hands

On Network, and United Way.

Ombudsman/Help Desk ServicesBCLC helps companies navigate government bureaucra-

cies, fi nd solutions to social and philanthropic problems,

and troubleshoot challenging developmental questions

and roadblocks.

BCLC’s National Disaster Help Desk for Business

(1-888-MY-BIZ-HELP, [email protected]),

sponsored by the Offi ce Depot Foundation, is designed to

enhance economic recovery after a disaster by providing

information-sharing and coordination services to business-

es, local chambers, nonprofi ts, government, and disaster

recovery specialists. In 2008 BCLC plans to build the Help

Desk concept across all of its programs.


2008 Events CalendarJanuary 17 Disaster Assistance and Recovery Forum: Long Term Recovery in Southern California

—Applying Lessons Learned from Around the Nation (San Diego, CA)

April 8 Global Corporate Citizenship Forum: Transatlantic Conversation on Corporate Social

Responsibility with the European Council of American Chambers of Commerce (Washington, DC)

April 27–29 National Corporate Community Investment Conference: Shaping the Future of

Community Development (Disney, Anaheim, CA)

June 4–5 Business Disaster Assistance and Recovery Annual Workshop: Pandemic Flu – How Will Your Community Recover? (Microsoft Headquarters, Redmond, WA)

September 25–26 Global Corporate Citizenship Conference (Washington, DC)

November 18 2008 Corporate Citizenship Awards Dinner (Washington, DC)

Ongoing All Year Seminars, Webinars, and Local Corporate Community Investment Forums

2008 Publications CalendarJune: 3rd Annual Disaster Assistance and Recovery Report

July: Research Report from Inaugural CCI Survey

September: 3rd Annual Global Corporate Citizenship Report

November: 2nd Annual Corporate Community Investment Report

December: 2009 Wall Calendar

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Board of Directors

Eva Tansky BlumSenior Vice President; Director, Community Development; and Chair, PNC Foundation, PNC Financial Services Group

Kathryn C. BrownSenior Vice President - Public Policy Development and Corporate Responsibility, Verizon Communications

David ChavernChief Operating Offi cer and Senior Vice President, U.S. Chamber of Commerce

Jeffrey Crowe Chairman, Landstar System, Inc.

BCLC Offi cer: Chief Executive Offi cer

Lisa HamiltonPresident, UPS Foundation

Ginger HardageSenior Vice President, Corporate Communications, Southwest Airlines

Kurt HoffmanDirector, Shell Foundation

Stephen JordanExecutive Director, Business Civic Leadership Center

Sari MacrieVice President, Corporate Relations, Allstate Corporation

Thomas J. DonohuePresident and Chief Executive Offi cer, U.S. Chamber of Commerce

BCLC Offi cer: Senior Vice President

BCLC thanks the former board members who retired from service in 2007: Linda Rozett, Chief of Staff and Senior Vice President of Communications, U.S. Chamber of Commerce, and Joan Walker, Senior Vice President of Corporate Relations, Allstate Insurance Company.


Bernard MilanoPresident and Trustee, KPMG Foundation

Nancy PloegerPresident, Manhattan Chamber of Commerce

Donald PressleyVice President, Booz Allen Hamilton

Anne Eleanor RooseveltVice President, Global Corporate Citizenship, The Boeing Company

Robert SearsExecutive Director, AmCham Philippines

Bill ShoreDirector, US Community Partnerships, GlaxoSmithKline

Arthur RothkopfSenior Vice President and Counselor to the President, U.S. Chamber of Commerce

Judy Richmond Vice President and Associate General Counsel, U.S. Chamber of Commerce

Stan Harrell Senior Vice President, Chief Financial Offi cer, and Chief Information Offi cer, U.S. Chamber of Commerce

Other Elected Offi cers *

Reeta RoyDivisional Vice President, Global Citizenship and Policy, Abbott

BCLC Offi cer: Treasurer and Chief Financial Offi cer

BCLC Offi cer: Secretary and General Counsel

BCLC Offi cer: Executive Vice President

* Elected offi cers who do not serve on the board of directors

Staff

Stephen Jordan Senior Vice President and Executive Director

Kathryn TraverDirector of Operations

Catherine “Kitty” TaylorSr. Communications Manager

Rebecca FreyvogelCorporate Relations Manager

Gerald McSwigganSpecial Projects Manager

Kyle NewellPrograms Coordinator

Caitlin CodellaPrograms Coordinator

Jed IpsenOffi ce Coordinator

CONSULTANTS

Oliver Davidson, Disaster Assistance and Recovery

Don Eberly, Global Corporate Citizenship

Scott Fasnacht, Writer

Inès Pierce, Disaster Assistance and Recovery

Ryan Streeter, Corporate Community Investment

Annual Report Graphic Designer: Victor Montera Scott

2007 Supporters

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2008 Corporate Citizenship Awards

Nominations accepted until June 27!

Visit www.uschamber.com/bclc/awards

Join Us

On Nov. 18 in Washington, D.C.

For the 9th annual Corporate Citizenship Awards Dinner and Celebration!

JB13219

U.S. Chamber of CommerceBusiness Civic Leadership Center

1615 H Street, NW, Washington, DC 20062-2000Phone 202-463-3133 Fax 202-463-5308

www.uschamber.com/bclc

inspiration

positive results

better business

community

inspiration

positive results

better business


inspiration positive results

better business


inspiration

business civic leadership center 2007 annual report · † u.s. chamber president & ceo thomas...

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