business calls & lines services

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CALLS & LINES / IMMEDIATE CALL SAVINGS / FREE BILL ANALYSIS / RISK-FREE MIGRATION / PROVEN TRACK RECORD / SAVINGS WITHIN SAVINGS / CUSTOMER SERVICE TOOLS / SAVINGS FROM SIP VS ISDN / UPGRADE TO OUR CLOUD / CHALLENGE US /

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InTechnology is a Telecommunications Service Provider with a 25 year proven track record. We have our own £100m infrastructure including a next generation fibre network, state-of-the-art data centres and a 24/365 manned Network Operations Centre. We manage complex voice estates for some of the UK’s largest businesses and, critically, have supported their evolution from traditional architecture to the new era of IP telephony and cost-effective Cloud based delivery models.

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Page 1: Business Calls & Lines Services

CALLS & LINES /IMMEDIATE cAll SAVINGS /fREE bIll ANAlySIS /RISK-fREE MIGRATIoN /pRoVEN TRAcK REcoRD /SAVINGS wIThIN SAVINGS /cuSToMER SERVIcE ToolS /SAVINGS fRoM SIp VS ISDN /upGRADE To ouR clouD /chAllENGE uS /

Page 2: Business Calls & Lines Services

WHY CHOOSE INTECHNOLOGY?IMMEDIATE SAVINGS of up To 40% AT No RISK, No coST AND VIRTuAlly No EffoRT /

INTEchNoloGy MAKE uS fEEl VAluED* /

* SouRcE / MIDlANDS co-op /

Page 3: Business Calls & Lines Services

we offer everything from standard analogue lines through ISDN to the latest SIp trunk technology and a fully managed Ip telephony solution via our ‘unity’ voice proposition. we also offer geographic and non-geographic number inbound services, network features such as call Divert, call waiting, caller line Identity, Number porting and some of the most competitive tariffs in the uK.

InTechnology is a Telecommunications Service provider with a 25 year proven track record. we have our own £100m infrastructure including a next generation fibre network, state-of-the-art data centres and a 24/365 manned Network operations centre. we manage complex voice estates for some of the uK’s largest businesses and, critically, have supported their evolution from traditional architecture to the new era of Ip telephony and cost-effective cloud based delivery models.

The mosT compleTe TelephoNY service /

oUr calls & liNes proposiTioN /

Immediate call tariff savings – immediate and substantial cost savings in calls & lines via our tariff analysis service

Enhanced customer service tools – via ‘INbouND’, our call routing, monitoring and management portal

Savings from SIP versus ISDN – we’ll show you how to migrate from expensive ISDN lines to the latest SIp trunks

Future-proofing – via our straightforward upgrade path to the full benefits of cloud based computing

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InTechnology’s calls & lines proposition is designed to deliver four compelling benefits in easy-to-follow steps, at a pace that fits your business requirements:

Short and long-term gains: while we can help you make some quick wins in your calls & lines spend, we can also work with you to migrate from your on-premise server and pbX infrastructure.

Page 4: Business Calls & Lines Services

This is one of the quickest and simplest wins for any business looking to cut costs without any degradation to service. After scrutinising your call spend, we’ll provide you with a clear and concise report detailing the immediate savings to be had. There is no set-up charge; no cost to transfer the lines or service; no cost for the review and report and absolutely no risk to call quality.

Savings within savings As well as identifying the quick wins within your core traffic, we’ll show you how to drill into the bill via our user-friendly portal. This is updated daily and provides immediate visibility of the call traffic across your estate to help you manage your spend. we can also help you re-route expensive 118 calls to cheaper alternatives; identify calls to premium rate numbers and block them if necessary; run reports to identify Top 10 number spend; monitor calls to expensive conference bridge numbers and much more besides.

we’ve introduced ‘INbouND’ as a new service within our portfolio. It’s a telephony service for both geographic and non-geographic numbers that provides online access to a full range of call routing, monitoring and managing solutions – empowering businesses with the perfect customer service tools.

YoUr calls & liNes /

ETHERNET / ADSL / LEASED LINE

(DATA PATH)WAN

ISDN2 / ISDN30 / ANALOGUE

(VOICE PATH)PSTN

PBX

SERVER ROOM

line to local and National Total

line to Mobile Total

line to International Total

line to other Total (inc. special calls)

Total Call Costs

InTechnology Savings per Month

InTechnology % Savings per Month

bT calls price

£2,151.00

£836.50

£96.80

£729.10

£3,813.40

InTechnology calls price

£968.70

£633.20

£20.00

£646.50

£2,268.40

£1,545.00

£40.52%

Enhanced customer service tools

The traditional IT & Comms infrastructure:It’s estimated that approximately 90% of the uK’s call traffic is carried over ISDN lines, a long established technology that is considerably more expensive than the latest SIp trunk alternative – a staggering 70% more expensive in some cases. A SIp trunk simply connects your existing telephone system (the pbX) to your data path (Ethernet /ADSl/leased line). It’s a first step on the path to convergence.

Savings from SIP versus ISDN

Immediate call tariff savings

our high speed, high availability network lies at the heart of everything we do.

line to local and National Total

bT calls price

£2,151.00

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save Up To*

40%

* based on ideal customer spend profile of £2,000+ per month.

Page 5: Business Calls & Lines Services

our pay-as-you-go service removes the need for an expensive on-premise telephone system and its associated upgrade, maintenance and replacement costs. Savings can run into hundreds of thousands of pounds, but the possibilities go beyond just pbX replacement.

As a pioneer of cloud based computing we deliver a full portfolio of IT& comms services from within our network ring, including hosted voice, data and unified communications services. In connecting to our cloud, you’ll release talented IT resource to focus on front-end systems and ensure competitive advantage and agility at the time it’s needed most.

challeNGe Us /

Call: 0800 983 2522email: [email protected]: www.intechnology.com

ETHERNET / ADSL / LEASED LINE

(DATA PATH)

SIP CONNECTION

PBX

SERVER ROOM

Cloud

ETHERNET / ADSL / LEASED LINE

(DATA PATH)Cloud

** per channel per month.

all content correct at time of going to press.

† huge saving from virtualised servers and hosted pbX.

calls & lines is just one of the value-adding propositions within our managed services portfolio.

To learn more about how we could help you cut cost, build agility and increase productivity put us

to the test and ask for a FREE Spend & Strategy Review.

ISDN 30 £18**

SIP TRUNK £4.75**

save Up To**

70%

HUGESAVINGS

Future-proofing: The managed services upgrade path

The converged IT & Comms infrastructure:SIp connectivity offers a classic double whammy of benefits. by linking your telephone system to our cloud (our nationwide network ring) you protect your investment in your pbX. And by dropping the dependency on ISDN you can tap into savings of up to 70%. we call this service ‘pbX connect’.

Most modern telephone systems will have built-in SIp connectivity. And even if yours doesn’t, we can work with you to explore other options. one solution may be to install a SIp gateway (a smart box that plugs into the pbX) but another more sensible option – particularly if your pbX is aged – may be to remove the pbX completely and consider InTechnology’s hosted voice solution.

InTechnology can often supply a brand new telephone system for around the same price as the maintenance costs of your existing one.

Free speND & sTraTeGY revieW: 0800 983 2522 /

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Roy fARRow /DIVISIoNAl DIREcToR /cAllS & lINES /

Page 6: Business Calls & Lines Services

InTechnology Head OfficeCentral HouseBeckwith KnowleHarrogateHG3 1UGTel: +44 (0)1423 850 000Fax: +44 (0)1423 850 001

[email protected]

InTechnology ReadingCommensus House3-5 Worton DriveReadingRG2 0TG Tel: +44 (0)870 777 7778Fax: +44 (0)870 777 7779

[email protected]

InTechnology London17 St. Helen’s PlaceBishopsgateLondonEC3A 6DG Tel: +44 (0)20 30 40 50 00Fax: +44 (0)20 30 40 50 01

[email protected]

Network DataManagement IP Telephony Data

CentresUnified Comms

Calls & Lines

InstantComms