business benefits of hosted pbx and uc&c
TRANSCRIPT
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The Business Value of Hosted PBX/UC&C
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What is Unified Communications?
UC = Telephony + Messaging + Collaboration
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What Is Hosted PBX/UC&C?
• Hosted PBX and hosted UC&C fall under “cloud communications.”
• Cloud communications includes a range of services with increasing capabilities.
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Hosted PBX/UC&C Market Demand
Enablers– VoIP technology
improvements– High bandwidth
availability
Source: Frost & Sullivan, September 2013
Drivers– Mobility– Video– Web collaboration– Contact center
solutions
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Hosted PBX/UC&C Deployment ModelsCloud Architectures
Public – Multitenant– All customers
share a common software instance
Private – virtualized– Each customer
has its own software instance
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Hosted PBX/UC&C Deployment ModelsHybrid Models
Geographical – some locations (e.g.,
HQ) served by a premises system
– others (e.g., branch offices) are served via the cloud
Functional – some UC functions
(e.g., email and telephony) located on-premises
– other UC functions (e.g., IM, presence and Web conferencing) delivered via the cloud
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Top Benefits of Hosted PBX/UC&C
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Hosted PBX/UC&C Buying Triggers…
Source: Frost & Sullivan, September 2013
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Thank you for viewing the Advanced Technology Consulting
Slide Show:“The Business Value of Hosted PBX/UC&C”
For more information, visit: www.4atc.com/contact/
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Thank you for viewing the Advanced Technology Consulting
Slide Show:“The Business Value of Hosted PBX/UC&C”
For more information, visit: www.4atc.com/contact/