business analysis skills
DESCRIPTION
Someone who analyse the organization situation in order define solutions with the usage if technology.TRANSCRIPT
BUSINESS ANALYSIS SKILLS
DEDICATED TO ALL BUSINESS ANALYSTS PREPARED & COMPILED BY: IMRAN HUSSAIN
WHAT IS BUSINESS ANALYST…?
“Business Analysts are responsible for identifying the business needs of their clients and stakeholders to help determine solutions to business problems”
OR
“The Business Analyst is responsible for requirements development and requirements management. Specifically, the Business Analyst elicits, analyzes, validates and documents business, organizational and/or operational requirements. Solutions are not predetermined by the Business Analyst, but are driven solely by the requirements of the business. Solutions often include a systems development component, but may also consist of process improvement or organizational change”
BUSINESS ANALYST SKILLS
Business analysis is distinct from financial analysis, project management,
quality assurance, organizational development, testing, training and
documentation development. However, depending on an organization, an
individual Business Analyst may perform some or all of these related
functions.. Analyst Facilitator Negotiator Artist / Architect Planner Communicator Diplomat Expert / Consultant Strategist Revolutionary
THE ANALYST….
Analytical & Systems Thinking
Understand & make judgments about a situation by breaking it apart into smaller pieces or by tracing the implications of a situation in a step-by-step way
Organize the problem, opportunity or situation in a systematic way
Set priorities
Identify causal or If-Then relationships
Synthesize the component parts in the context of a whole system
Provide participants with the skills and tools they need to determine root issues and plan for success
Identify and find solutions to problems
Apply creative thinking skills, resulting in improved solutions
Apply decision-making methodology
Anticipate & plan for problems before they occur
Use a process tool to analyze situations, separate concerns,
Establish priorities & initiate appropriate action
PROBLEM SOLVING & DECISION MAKING
THE FACILITATOR
Facilitation / Requirements Elicitation
Facilitation “Key facilitator within an Organization”
“Elicits…requirements”
Ensures positive, Continuous discussion & progress
Create a positive and constructive group environment
Maintain the group focus
Lead the discussion toward stated goals
Elicitation Use questioning techniques and other tools to discover process and data from a
group of users or stakeholders
THE NEGOTIATOR
Consensus & Agreement Building
Act as a bridge between the client, stakeholders & solution team”
Maintain balance between potentially conflicting needs of various stakeholders
Help others reach agreement around a project or a set of ideas
Take on contentious issues or entrenched interests to bring about a beneficial resolution
Negotiation: Ensuring ‘win-win’ solutions when two parties start from different positions
Consensus and Agreement Building : Working together, assisting others, to reach a common understanding and commitment
Conflict Management : Bringing disagreements into the open to help diffuse them
THE ARTIST / ARCHITECT
“Solutions often include a systems development component but may also consist of process improvement or organizational change” The BA contributes to the successful solution of the problem
Project Management Fundamentals
Define requirements scope & objectives
Describe tasks & activities required to meet the objectives
Estimate resources required to complete tasks
Schedule tasks & activities
Monitor & modify plan as required
THE COMMUNICATOR
“Translator” Or
The BA draws out the needs of the various stakeholders, captures them in the form of a document & feeds it back for validation & agreement
A few courses contribute to the development of this role
Writing Effective Use Cases
Describe the process, methods, steps & questions to use when employing a Use-Case driven approach to gathering and defining requirements
Writing Detail Requirements Specifications
Describe how to decompose the features & functions from the High Level Requirements Document into a Detailed Requirements Specification
THE DIPLOMAT
Combination of other roles
Facilitator
Negotiator
Planner
Artist / Architect
Client Relationship Management
The BA ensures the client is satisfied with the solution
Consider or anticipate the needs of the client throughout the requirements process
Have insight and appreciation of client needs, priorities, goals & competitive advantage
THE EXPERT / CONSULTANT
Help & Determine Solutions to Business Problems
The BA needs to understand the:
Business
Industry
Competition
Professional Knowledge Understand key business fundamentals, industry levers
& the drivers of the financial health and viability
Demonstrate working knowledge of the business/organization & of software and application development best practices
THE STRATEGIST
Think outside of the “box” See both the “forest”& the “trees”
Strategic Business Planning
Develop, link and communicate long-range visions, goals or plans to support achievement of business goals. Translate visions & strategies into tactical plans
Align Current Actions with organization’s strategic goals
Think in future-oriented terms
Understand external impact on internal strategy
Plan actions to fit strategy & handle external events
REVOLUTIONARY
By contributing to a solution, the BA introduces change
The BA helps manage the impact of the change
Organizational Change Management
Discover & define areas for change
Conduct impact analyses
Actively champion the cause for change
SO REMEMBER WHAT YOUR MOTHER SAID…
Analyst
Facilitator
Negotiator
Artist / Architect
Planner
Communicator
Diplomat
Expert / Consultant
Strategist
Revolutionary
…………………………………………………………….
Prepared & Compiled By: Imran Hussain