business analysis a key to successful projects

© Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7

Business Analysis A Key to Successful Projects

February 10, 2010

For audio call: 312-878-0211, access code 385-742-718 Presentation slides will be available at: www.fissure.com


Reasons Projects Fail Reason % Incomplete and/or changing requirements 25

Low end-user involvement 15

Little executive support 10

Unrealistic expectations 10

Low resource availability 10

Little IT management support 5

Lack of planning 5

System/application no longer needed 5

Bleeding-edge technology 5

Other/misc. 10

60%

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Reasons Projects Succeed Reason % User involvement 15.9

Executive management support 13.9

Clear statement of requirements 13.6

Proper planning 9.6

Realistic expectations 8.2

Smaller project milestones 7.7

Competent staff 7.2

Ownership 5.3

Clear vision and objectives 2.5

Hard working, focus staff 2.4

Other 13.3

61%

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Opportunities for Added Value

● Clear and testable requirements that ensures qualilty and satisfied customers

● Consistent BA terminology and process supports clear communication and understanding among stakeholders

● Complete project life cycle BA involvment results in improved project success

● The BA process assists in executive buy-in and stakeholder support

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Agenda

Introduction Basic Business Analysis Practices Simulation Powered Learning™ Developing Your BA Skills Questions and open discussion

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Takeaways

● Understanding the Role of the BA ● The BA Process ● Key Skills ● The Value of BA Standards ● Developing BA skills

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What Does a Business Analyst Do?

Identify Business Needs

Elicit Requirements

Model The Business

Gain Consensus

Baseline and Manage Requirements

Verify the Solution

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Requirements Types Business Requirements

Stakeholder Requirements

Functional Requirements

Non-functional Requirement

Implementation Requirements

Source: IIBA BABOK Version 1.6 8


Elicitation Techniques

Review existing documentation

Job shadowing

Interviews Surveys

Facilitated Session

Reverse Engineering Prototyping

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Models by Category Business Models

Organizational models Geographical models Value Stream Maps Context Diagrams Functional Decomposition

Diagrams Data & Behavior Models

Entity Relationship Diagrams

Class Models

Process Models Process Maps (Flowcharts) Swim lanes Data Flow Diagrams Use Case Diagrams Use Case Description Activity Diagrams

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Whatever modeling technique is selected, start with a Context Diagram


Requirements Detail by SDLC Phase

Requirements Package

(Text & Models)

Analyze

Design Specs

Charter BA Plans

Test Cases

Plan Design Develop Deploy

Validated Solution

Test

Baselined Req. Change Control

Communication

Requirements Management & Monitoring

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Project Selection

Feasibility Study Business Case

Charter


Prioritization Considerations & Techniques

Prioritization Considerations Business benefit Risk (business,

technical) Implementation effort Regulatory Stakeholder agreement Technical constraints Cost

Techniques MoSCoW Analysis Decision tables Forced Pair Weighted Goals

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Requirements Testing

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Business need

UAT Requirements

System Test Design

Build Unit Test

Pilot


Requirements Traceability

14

Business Objective

Business Reqmts

Design Specification

Solution Reqmts

Stakeholder Reqmts

Test Cases/Test Scripts


International Institute of Business Analysis (IIBA®)

Certified Business Analysis Professional (CBAP®)

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IIBA BABOK® Knowledge Areas

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©2006 International Institute of Business Analysis

Underlying Competencies

Business Analysis Planning & Monitoring

Elicitation

Enterprise Analysis

Solution Assessment &

Validation

Requirements Analysis

Requirements Management & Communication


BA Competency Areas

BA Competencies

Analytical Thinking & Problem Solving

Behavioral Characteristic

s

Business Knowledge

Communication Skills

Interaction Skills

Software Applications

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CBAP Certification Requirements

● 7,500 hours (i.e. five (5) years) BA work experience in the last ten (10) years.

● Education requirement is high school or equivalent Key Skills

● 21 hours of BA training in the last four years ● Two references from a career manager, client

(internal or external) or Certified Business Analysis Professional are required.

● $325 US IIBA member exam fee $450 US non-member fee

● For more info visit www.theiiba.org

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Agenda


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NTL (National Training Laboratory) Institute For Applied Behavioral Science - Study on Learning Retention Rates Findings

Students retain on average:

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• Business Analysis, Project Management and Leadership training and development company that trains internationally

• Standard and tailored offerings • IIBA Endorsed Education Provider • Global Charter PMI Registered Education Provider • 20 years of turning knowledge into performance using computer simulation • We partner with our clients to ensure they meet their

objectives in a timely and cost effective manner

Who is Fissure

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• Our guides average 20 years experience gathering requirements and managing projects.

• CBAP and PMP certified guides • Four of our senior guides are adjunct professors in a

University of MN graduate program • Guides undergo an intensive certification process

Our Guides

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Agenda


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Our Workshops

BA Certification

Track

BA Simulation

CBAP Prep

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PM Fundamentals

Track

PM Advanced

Track

PM Simulation *

PM Advanced Simulation *

PMP Prep

PM Advanced Simulation *

Leadership & Change Mgmt Simulation *

PM as Coach

Microsoft Project

Eliciting and Modeling


Business Analysts Key Stakeholders Project Team Members Project Managers Functional Managers

Business Analysis Training - Who should Attend

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Business Analysis Simulation

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Eliciting and Modeling Requirements

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CBAP Exam Preparation

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2009 Summer/Fall Schedule Minneapolis / St Paul

May Jun Jul BA Simulation 8-10 Elicitation & Modeling 11-13 CBAP Prep 24-26

Pricing

Three Day Classes – normally $1,795

Spring Skills Building Special – register by March 1 receive 15% off Discount 3-day price $1525 – use code S10 when registering online

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Chicago

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Milwaukee

Mar Apr May Jun

BA Simulation 16-18 13-15 1-3 Elicitation & Modeling Req CBAP Prep Req

Mar Apr May Jun

BA Simulation 5-7 Elicitation & Modeling 10-12 CBAP Prep Req

For future dates, go to our website at www.fissure.com.


Next Steps! • Discuss your specific requirements with your Fissure Training

Consultant – Schedule Conf Call / Meeting with Fissure at 877-877-6333?

– In Wisconsin, Contact Scott Daly at 414-607-5600 – Public Class Schedule or Private / Custom / On-site? – Your Training Consultant will handle entire enrollment process! – Take advantage of the available discounts!

• Next Stop – Comments like this…. – “This was a Five Star event – we learned more in three DAYS than

we have in the past three YEARS!” – PG Hartford Life – “The Simulation was engrossing and a great way to drive home

the lessons…I learned a lot about teamwork from this experience – S.L Ecolab

• Visit us at www.fissure.com • In Wisconsin, at www.newhorizonswi.com

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Questions / Open Discussion Thank you for attending

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business analysis a key to successful projects

Documents

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ba skills questions

value of ba standards

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iiba babok version

business needs