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EMPLOYEE BURNOUT IN THE HEALTHCARE SECTOREMPLOYEE BURNOUT IN THE HEALTHCARE SECTOR

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Major playersMajor players

All India institute of medical science (AIIMS), New Delhi

Apollo Hospital, Chennai

Christian medical college, Vellore

Lilavati hospital, Mumbai Sankar Netralaya, Chennai

Jaslok hospital, Mumbai

L.V. Prasad Eye institute, Hyderabad

PGIMER ,ChandigarhWockhardt hospitals limited

Fortis healthcare

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Health sector in India

India has 48 doctors per 100,000 persons

Wide urban-rural gap in the availability of medical services

Expenditure on health by the Government continues to be low

States under financial constraints cut expenditure on health

Private practitioners and hospitals major providers of health care in India

Increasing cost of medical care

Concerns regarding ethics, medical negligence, commercialization of

medicine, and incompetence

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Reasons for Employee Burnout in the HealthcareReasons for Employee Burnout in the Healthcare

SectorSector

Excess Workload

24*7*365 WorkEnvironment

Emotional Involvement

Exposure to Infection

Occupational Allergies

Violence towards Healthcare Workers

Lack ofRewards and Recognition

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Overcoming the problem ofemployeeOvercoming the problem ofemployee burnoutburnout

Introduce employee stock option

Worktogether withEmployees

Free Acupuncture

Timely Team Meetings

Improving working conditions

Flexible working hours

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Measure employee satisfaction

Identify gaps across organisation levels and functions

Conduct Yoga, Naturopathy camps

Massage chairs for doctors

Recognizing and rewarding the good work ofemployees

CONTDCONTD

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Emerging trends In HealthcareEmerging trends In Healthcare IndustryIndustry

Largest in the world with revenues over $3 trillion

Indian healthcare industry is worth about Rs.100,000 crores,

accounting 5% of GDP

Fastest growing industry in India with Compound AnnualGrowth Rate (CAGR) of about 30%

Employs about 80 lakh people directly and indirectly

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HEALTHCARE VARIOUS SEGMENTS

HOSPITALS,NURSING

HOMES,

CLINICS, LABS

PHARMA

MEDICAL

SOFTWARE

INDUSTRY

MEDICAL

TOURISM

MEDICAL/

HEALTH

INSURANCE

MEDICAL,

NURSING,

DENTAL, PHARMA

COLLEGES

MEDICAL

EQUIPMENT

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Job Opportunitiesin Hospital Management

Marketing

Strategic Planning

Finance & Administration

IT HR

Materials

Quality

New Project planning & execution

(India & Overseas)

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Strengths India is very well placed to tap the growing potential of the

healthcare sector

Increasing urbanization, superior demographics, better health

consciousness and higher life expectancy has enhanced thedemand for quality healthcare.

World class facilities.

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Cost of Key HealthCare Procedures

Currency: USD US Thailand India India healthcare cost-% of US

Cardiac surgery 50,000 14,250 4,000 12.5

Bone marrow

transplant

62,500 62,500 30,000 13.33

Liver transplant 500,000 75,000 45,000 11.11

Orthopedic surgery 16,000 6,900 4,500 3.56

Source: IBEF Research

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CONCLUSION :

Healthcare organizations need to develop the right kind of

programs to handle the burnout problem of their employees.

By taking effective measures, hospitals can handle the burnout

problem of healthcare employees. For recruiting and retaininggood talent for the hospitals, the health care sector needs to

create and maintain a healthy workplace.

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