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    BUREAUCRACY IN INDIA

    Bureaucracy is the executive arm of the

    government. In traditional classical literatureon organs of government, one studied the

    legislature, the executive and the judiciary with

    bureaucracy being subsumed under the

    executive (which comprises the political

    establishment and the bureaucracy). Now, one

    nds that bureaucracy is being treated

    separately and this is indicative of its growing

    importance. In this unit, we shall be focusing

    on bureaucracy with special reference to India.

    MEANING AND CONCEPT. !ost of you must

    be familiar with the word "bureau# which means

    o$ce. Bureaucracy ta%es o& from this only. In

    essence, bureaucracy is an organi'ed body of

    persons who deal with o$ce procedures, rules

    and regulations. Bureaucracy popularly refers

    to government o$cials. enerally, it should be

    mentioned here that when one tal%s of the

    bureaucracy, one refers to the civilian

    bureaucracy also %nown as the civil services

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    (the sense in which bureaucracy is treated in

    this unit). his point is being mentioned

    because the military also has a bureaucracyand the corporate world too has one.

    Indeed,bureaucracy exists in every

    organi'ation. herefore, it is important to

    remain focused on the fact that in this lesson,

    when we mention bureaucracy, we have the

    civilian bureaucracy (civil services) in our mind.

    FEATURES. Bureaucracy anywhere has

    certain, well*established features. +lternatively,

    an organi'ation in bureaucratic if it has these

    features. ome of the better %nown features

    are- (I) ierarchy (ii) /hain of command (iii)

    +dherence to rules and regulations (I0)

    Impersonal1faceless and apolitical (v)

    2ecruitment through statutory bodies

    specically created for the purpose, etc. hese

    features are brie3y described below. 4e should

    mention here that these features are, by and

    large, not mutually exclusive but run into each

    other.

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    Hierarchy. 5ssentially, bureaucracy is

    hierarchical. It is based on ran%. 5ach ran% or

    position is subordinate to some and superior tosome other. he bottom to the top, generally,

    ma%es for a pyramidal structure with the lower

    ran%s concentrated at the bottom and the

    higher ran%s at the top.

    Chain of Comman.his feature is intimately

    lin%ed with the one above. In any hierarchical

    body, there is a chain of command 3owing from

    the top to the bottom. Normally, the command

    chain is not bro%en. o give an example from

    the Indian context, in a 6epartment of the

    /entral overnment in 6elhi, the chain of

    command is as follows-

    ecretary 7 +dditional ecretary 7 8oint

    ecretary 7 6eputy ecretary 79nder

    ecretary 7 ection :$cer 7 other lower

    ran%s.

    Aherence !o R"#e$ an Re%"#a!ion$. +

    classic feature of bureaucracies all along has

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    been their rigid adherence to rules and

    regulations. his has, in fact, led to the

    adjective ;bureaucratic< being coined for anyperson1organi'ation insisting too much on

    rules, regulations and procedures.

    Im&er$ona#'Face#e$$ an A&o#i!ica#. +

    bureaucracy is supposed to be impersonal. his

    basically means that a bureaucrat is expected

    to be guided by objective (as against

    subjective) considerations while following rules

    and regulations in the course of implementing

    various policy measures and directives. In

    other words, a bureaucrat or a civil servant or a

    government o$cial whatever name we choose

    to call him by = is not supposed to be guided by

    his personal whims and fancies, biases and

    prejudices in the discharge of his o$cial duties.

    +s regards the "faceless# aspect, you perhaps

    are aware of the fact that any civilian

    bureaucracy is subordinate to the political

    executive. he political leadership is the face of

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    the administration, while the bureaucracy

    wor%s behind the scenes. It of course does not

    always happen but that is how it has beenenvisaged.

    Bureaucracy, strictly, is also supposed to be

    apolitical. his basically implies that a

    bureaucrat is not to have a political agenda of

    his own but rather, faithfully implement the

    policies of the government of the day. It also

    has another and possibly more important

    meaning and that is- a civil servants loyalty

    and commitment should be to the constitution

    of the land and not to any political party,

    politician, etc.

    HISTORY. Bureaucracy in some form or the

    other has existed from times immemorial. In

    ancient India when monarchy was the

    predominant form of government, the various

    categories of courtiers constituted the

    bureaucracy. !odern bureaucracy in the sense

    of a body of persons being recruited through an

    open public competitive examination

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    conducted by an independent, statutory body

    is credited to >eople#s 2epublic of /hina (>2/).

    In India, ?ord /ornwallis is credited withcreating the bureaucracy, as we %now it today.

    he Indian /ivil ervice (I/) was the

    culmination of steps initiated by him. his

    service as well as branches of colonial

    bureaucracy, to start with, had Indians only in

    the lower echelons. hey were, in fact,

    debarred from holding higher positions. @rom

    the ACDs onwards, the doors to higher ran%s

    were opened for Indians and many of them

    made their mar%. :ne can cite names such as

    that of Netaji ubhash /handra Bose, E.>..

    !enon enior, . N. Eaul among others who

    distinguished themselves in the I/. ome of

    them, in fact, went onto play a crucial role in

    post*independent India as well. It should,

    however, be always remembered that the I/

    was essentially a colonial creation designed to

    serve colonial ends. hough the Indians in the

    I/ were occasionally sympathetic to the

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    "natives# (the Indian masses), by and large they

    followed the line of their colonial masters. It

    was for this reason that the nationalistleadership ghting for independence from

    British rule was highly critical of the role played

    by the "steel frame of the British 5mpire# = the

    popular name of the I/ (also %nown as the

    heaven born service). 8awaharlal Nehru, in

    particular, was its staunch critic.

    he colonial bureaucracy in India largely

    performed what are called "maintenance#

    functions, vi'., maintaining law and order,

    collection of taxes1revenue, etc. he concept of

    developmental administration was not much

    heard of then. @undamentally, the bureaucracy

    was a policing1tax collecting machinery and

    very far removed from being a citi'en friendly

    administration. he colonial bureaucracy was

    time and again employed by the British to

    crush the freedom movement. his was the

    broad scenario at the time of India#s

    independence.

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    Inia($ Ine&enence an !he

    B"rea"cracy.he situation obtaining as,regards the bureaucracy in the period leading

    up to India#s independence has been described

    above. +fter attaining freedom from the British

    rule, the major issue at hand was the type of

    civilian bureaucracy the newly independent

    country should haveF vi'. what %ind of

    structure, method of recruitment and other

    related Guestions. here was also the pric%ly

    and thorny issue of the fate of the Indian

    o$cers in the erstwhile I/. hese matters

    were resolved the following way- despite their

    criticism of the I/, the post*independent

    leadership decided to let those Indian o$cers

    continue in the civilian bureaucracy constituted

    after +ugust AC, AHJ who still had service

    years left. owever, instead of being absorbed

    in the newly created Indian +dministrative

    ervice (I+) = the successor to the I/ = Guite

    a few of these o$cers were directly drafted

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    into the other newly created /entral

    overnment service, vi'., the I@ (Indian

    @oreign ervice) which was to implementIndia#s non*aligned foreign policy. @or instance,

    E> !enon enior and .N. Eaul joined the

    foreign service and went onto render

    distinguished service. 2egarding recruitment,

    as before it was to be through an open

    competitive examination conducted by an

    independent, autonomous statutory body. his

    was to be the 9nion >ublic ervice /ommission

    (9>/) headGuartered in 6elhi, the country#s

    capital.

    STATUTORY BODIES FOR RECRUITMENT

    AND OTHER RE)ATED MATTERS

    The Union P"*#ic Ser+ice Commi$$ion

    ,UPSC-.he 9nion >ublic ervice /ommission

    or the 9>/ to use its popular abbreviated form

    is an autonomous body created by the

    /onstitution to recruit = personnel (o$cer and

    other ran%s) for the various /entral

    overnment services. hus, it conducts not

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    only the annual civil services examination (for

    the I+, I@, I> +llied ervices roup + and B)

    but also other /entral overnment servicessuch as the Indian @orest ervice, the Indian

    5conomic ervice and the Indian 5ngineering

    ervice. In fact, the 9>/ conducts the

    recruitment of not only the civilian

    bureaucracy, but also of the defence services

    of the country. hus, it conducts the

    examinations for the National 6efence

    +cademy (N6+) and the Indian !ilitary

    +cademy (I!+). he 9>/ has been conducting

    the various examinations since AHJ. It is, in

    fact, not only responsible for recruitment, but

    also acts as an advisory body regarding all

    career matters of the recruited personnel.

    S&ecia# Pro+i$ion$ for De&ri+e

    Sec!ion$. It is important to note that as

    regards recruitment to bureaucratic positions in

    India, there is provision for reservation of a

    certain percentage of posts for deprived

    sections of society. hus, from the onset of

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    independence, KK.CL of post have been

    reserved for cheduled /astes (/s) and

    cheduled ribes (s). In addition, since theimplementation of the !andal /ommission

    recommendations, an additional KJL of posts

    have been reserved for the :ther Bac%ward

    /astes (:B/s). +lso, the various state

    governments have their own state*wise Guotas

    for government jobs. ome of the outhern

    Indian tates = Earnata%a and amil Nadu for

    instance = have always had very high Guotas

    for which there have been historical and socio*

    political reasons.

    Con!ro+er$y o+er !he Po#icy of

    Re$er+a!ion.he policy of reservation which

    is based on the principle of a$rmative action

    has been controversial from the beginning.

    4hile it has always found favour with the

    sections for whom it is meant, the others have

    not been too well disposed towards it. 4hile

    this section some how reconciled itself towards

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    reservation for the cheduled /astes an

    cheduled ribes, it found it di$cult to accept a

    similar treatment to the :B/s after theannouncement of the !andal /ommission

    recommendations. his is because it was felt

    that the :B/s really do not have a history of

    religion*sanctioned social oppression the way

    /s and s and especially, the /s have.

    here is merit in this argument, but as of today

    the recommendations have come to stay and

    the possibility of a change in the status Guo in

    extremely remote, if not impossible. In fact,

    since government jobs are increasingly being

    reduced in the wa%e of globalisation, there has

    been now tal% of reserving jobs in the

    private1corporate sector for the marginalised

    sections of society. his demand, though not

    concretised as yet, has further widened the

    split between those beneted by reservation

    and those outside the reserved slot.

    S!a!e P"*#ic Ser+ice Commi$$ion$

    ,SPSC$-. :ur point regarding the recruitment

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    of the Indian Bureaucracy will not be complete

    without a reference to the tate >ublic ervice

    /ommissions. +s the very nomenclatureindicates, a state public service commission is

    responsible for recruitment to government

    service at the state level. In terms of

    organisation and functioning, tate >ublic

    ervice /ommissions correspond to the 9>/

    at the central level. owever, in terms of

    credibility, a wide gulf exists between the tate

    >ublic ervice /ommissions and the 9>/. In

    recent times, a lot of tate >ublic ervice

    /ommissions have come under a cloud for

    their partisan, biased and politicised

    functioning. It, certainly, is a fact that the

    members of tate >ublic ervice /ommissions

    are, generally, political appointees and

    therefore, susceptible to extraneous pressures.

    +fter having examined aspects li%e

    recruitment, etc., we can go to an overview of

    the bureaucracy in India after independence up

    to the era of globalisation. he

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    postglobalisation era has been treated

    separately for obvious reasons.

    POSTINDEPENDENCE BUREAUCRACY

    UPTO THE COMMENCEMENT OF

    G)OBA)ISATION

    Bureaucracy after independence set about

    implementing the agenda of its political

    masters (as it is supposed to do). @ollowing

    achievement of Independence, the /ongress

    headed by prime minister 8awaharlal Nehru

    assumed the reigns of power. he /ongress

    >arty was broadly committed to democratic

    socialism, secularism and non*alignment (in its

    foreign policy). he bureaucracy set about

    implementing this. ince the country was a

    fresh, newly independent nation free after

    centuries of colonial rule, initially there was a

    lot of enthusiasm amongst the political

    leadership as well as the bureaucracy

    regarding nation*building. Barring some blac%

    sheep in their ran%s, the bureaucrats, by and

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    large, exhibited high standards of professional

    and personal conduct. :f course, even then as

    now, they had "Burra ahib# attitude but rarelywere they accused of professional and personal

    misconduct (unli%e now). hough

    professionally, the desire to get ahead was

    there, the desire for personal aggrandisement

    was rare.

    S!a!e A$$em*#y E#ec!ion$/ A

    0a!er$he.he year AHMJ to be precise

    mar%ed a watershed in Indian >olitics and

    administration. his was the year in which the

    /ongress >arty#s hegemonic hold over India#s

    politics was bro%en. It lost power for the rst

    time in several assembly elections to the non*

    right anti* /ongress forces basically put

    together by the late >rime !inister /haudhary

    /haran ingh. his had a tremendous impact

    on national politics and on the society. It was

    recognised by the political class as well as the

    common citi'enry that the all powerful

    /ongress >arty which had spearheaded India#s

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    ght against colonial rule could be defeated. It

    was not possible earlier. he recognition of this

    fact had far reaching implication for India#spolitics, society and administration. he impact

    of AHMJ can be felt in the times that we are

    passing through now.

    he support base of the political forces that

    had dealt a massive electoral and

    psychological blow to the /ongress and which

    was largely consolidated by /haran ingh

    comprised, essentially, the :ther Bac%ward

    /astes. hese forces got a lip after the AHMJ

    elections. heir fairly impressive representation

    in the bureaucracy today, an o&shoot of the

    !andal /ommission 2ecommendations, can be

    traced bac% to the watershed elections of

    AHMJ. Indeed, the setting up of the !andal

    /ommission itself which in the last decade has

    a&ected India#s polity so decisively was a

    recognition of the growing power of socio*

    political forces unleashed in the wa%e of the

    AHMJ 0idhan abha elections.

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    Ch"rnin% 0i!hin !he Con%re$$ Par!y.here

    was a great churning within the /ongress itself.

    he then prime minister Indira andhi whoever since assuming power in AHMM had been

    facing a tough time from the old guard (the

    yndicate) within the /ongress found her

    position further wea%ened. o reclaim her

    position as well as that of her party, she then

    undertoo% a series of steps that were to

    overwhelmingly change India#s political

    landscape as well as the world of civilian

    bureaucracy. he /ongress >arty split in AHMH

    with the yndicate getting marginalised. he

    party#s o$cial nominee in the presidential

    elections N. anjeeva 2eddy was defeated after

    !rs. andhi herself put her weight behind 0.0.

    iri. + series of populist radical measures

    endearing Indira andhi to the Indian ?eft, such

    as the nationalisation of ban%s and the

    abolition of privy purses of the Indian princes

    followed which helped !rs. andhi and her

    party to become popular once again. ?ater on,

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    in AHJA, her slogan of "aribi atao# and

    victory in the Indo*>a% war helped the

    /ongress under !rs. andhi to win the ?o%abha elections by a landslide margin. hus,

    the wheel had come full circle. owever, the

    intervening four years led to new ideas such as

    the one of a committed bureaucracy emerging.

    The Iea of a Commi!!e B"rea"cracy.he

    idea most fundamentally, entailed that a

    bureaucrat should be hundred percent

    committed to the policies and programmes of

    the political party in power. By extension, this

    also implied full commitment to the individual

    politicians holding power. + bureaucrat was not

    to be guided by any other consideration. his

    development was, essentially, a conseGuence

    of the belief in the /ongress circles that the

    electoral debacle the party had su&ered in

    AHMJ was in no small measure due to the fact

    that the civil bureaucracy had not faithfully

    delivered on the party#s programmes, thus

    alienating the voters from the party. 4hatever

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    may be the merits of this argumentF the idea of

    a committed bureaucracy gathered momentum

    and eventually, became a part and parcel ofIndian public administration.

    his had very far reaching and basically

    negative conseGuences. :nce the idea gained

    legitimacy, bureaucrats began currying favours

    from their political masters. >lum postings were

    o&ered to those who did the bidding of their

    political bosses, while those who insisted on

    following an independent line based on

    professional opinion were punished.

    >unishment too% the form of arbitrary

    transfers, postings to insignicant departments

    and in some cases, even suspension from

    service. + system of rewards and punishments

    got institutionalised in due course of time with

    civil servants being rewarded and punished on

    the basis of their loyalty and commitment to

    politicians or parties and not on the basis of

    their professional performance. +s indicated

    above, over a period of time, the politician*

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    bureaucrat nexus grew into a powerful force

    immensely benetting both the parties, but

    spelling a blow to the concept of developmentand citi'en friendly administration. his was, in

    fact, the "politici'ation of the bureaucracy#

    about which we hear so much laments now.

    B"rea"cra! 1 Po#i!ician 1 B"$ine$$man

    Ne2"$. + parallel = though not always =

    development was the addition of the

    businessman to the unholy combine of the

    politician and the civil servant. In the

    democratic socialist or the Nehruvian ocialist

    to be more correct, framewor% of development

    that India followed after independence,

    government permission or license was reGuired

    for every small and big thing necessary for

    setting up a business. he discretionary power

    rested with the bureaucrat who could grant the

    license against favours granted by the

    concerned businessman or alternatively,

    withhold the permission on the concerned

    party#s refusal to please the government

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    o$cial. 0ery often, the bureaucrat and the

    political boss to whom he reported shared in

    the spoils, as the ultimate sanctioning authoritywas the politician. his was the genesis of the

    notorious "?icence*>ermit*uota 2aj# which in

    about KD*OD years from independence

    completely derailed India#s socialist pattern of

    development. he planning process, the mixed

    economy, all got o& trac% because of the

    immensely powerful and corrupt troi%a of the

    o$cer*politician*businessman often

    contemptuously described as the ;Babu*Neta*

    Bania# syndrome.

    he ine&ective and ine$cient mixed economy

    brought about by the license*permit*Guota raj

    coupled with the politicisation of the

    bureaucracy remained the contexts of India#s

    civilian bureaucracy till the onset of

    globalisation. he globalisation era going bac%

    to the AHHDs mar%ed another watershed in the

    world of Indian bureaucracy, just as the AHMJ

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    elections had done. It is to this that we turn our

    attention now.

    INDIAN BUREAUCRACY IN THE ERA OFG)OBA)ISATION.he era of globalisation

    worldwide commenced about one and a half

    decades bac%F sometime around the mid to the

    late AHDs. 4hat is accepted, generally, as

    globalisation today is actually the spread of the

    process of liberalisation of the economy on a

    global scale. By liberalisation of the economy is

    meant freeing a national economy from

    governmental control and letting it run as per

    the mar%et forces. It is against this denitional

    context that we have discussed the

    bureaucracy in this section.

    In India (as indeed in many other countries), it

    was increasingly felt that the democratic

    socialist model of development had failed to

    deliver the goods. :f course, it is debatable

    whether there was something intrinsically

    wrong with the democratic socialist framewor%

    or it had gone wrong as regards the

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    implementation part. 4hatever may be the

    truth, the fact was that liberalisation of the

    economy entailing a slac%ening, if not totalelimination, of governmental regulation over

    the economy gained currency. his process was

    of course actively encouraged by the 9

    in3uenced bodies such as the I!@

    (International !onetary @und) and the 4orld

    Ban%.

    :nce liberalisation of the economy was

    accepted, changes in the bureaucracy were

    inevitable. In India (as elsewhere) in the last

    more than ten years, there has been a

    slac%ening of governmental rules and

    regulations, which certainly has been a

    welcome development. 4e may mention here

    that in this unit, we are not debating the merits

    and demerits of globalisation. In this unit, we

    are only concerned with the impact of

    globalisation on the bureaucracy and that too

    in the Indian context.

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    +s already mentioned, in the era of

    globalisation or alternatively, 5conomic

    2eforms, there has been a doing away of theplethora of government rules and to this

    extent, the developmental process has been

    speeded up. owever, it is still not clear if it

    has brought down corruption arising from the

    acts of commission and omission of the

    Bureaucrat = >olitician*Businessman combine.

    5ven as the process of economic reforms

    conseGuent to liberalisation has been on, there

    have been consistent reports of India

    continuing to be amongst the most corrupt

    countries of the world. his naturally raises

    Guestions about the very rationale of

    liberalising the economy. Be that as it may, the

    process of liberalisation is currently very much

    on in the country.

    A!!i!"e of !he B"rea"cracy.ubseGuent to

    the structural adjustment of the economy

    conseGuent to liberalisation, there have been

    perceptible shifts in the attitude of the

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    bureaucracy. 4hen liberalisation rst

    commenced, a lot of bureaucrats were openly

    hostile to it as they obviously felt that in aregime of slac%ening governmental control, the

    Guantum of power wielded by them as well as

    their importance would come down. his has

    indeed happened. he "redeeming# feature in

    that over the years, some bureaucrats have

    seen the writing on the wall, and become

    "facilitators# rather than obstructers of

    development. he Indian media in the last few

    years has carried Guite a few lead stories on

    the personal initiatives of the post*HDs

    bureaucrats in the domain of citi'en friendly

    administration. + lot of the comparatively

    younger bureaucrats have grown up in the

    new, liberalising India and are, therefore, more

    amenable to the new ideas of development.

    owever, in so far as corruption is concerned,

    as we have already stated above, it is di$cult

    to say whether it has gone down, up or

    remained at the pre*economic reforms level.

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    SOME CONTRO3ERSIES'PROB)EMS

    ASSOCIATED 0ITH THE BUREAUCRACY.

    he Indian Bureaucracy has had some

    continuing problems1controversies associated

    with it from the very beginning. It may be

    mentioned that these problems are to be found

    in bureaucracies worldwide.

    Mini$!er 3er$"$ Ci+i# Ser+an!$.he inter*

    relationship between the political (ministers)

    and the permanent (government o$cials)

    executive in India (as elsewhere) has been

    complex, to say the least. o a great extent,

    this is because of the inherent nature of the

    relationship between the ministers and the civil

    servants. In any form of government and more

    so in a democracy, such as India#s, the civil

    servants are subordinate to the ministers.

    owever, this is not always the case. 4here

    the minister is ignorant and incompetent, the

    o$cers under him have a eld day doing

    exactly as they please with the minister unable

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    to do a thing. :n the other hand, when the

    minister is powerful the o$cers are generally

    too willing to do the minister#s biddingF often incontravention of all rules and regulations.

    +lso, as we have already pointed out, ministers

    and bureaucrats in India have often enjoyed a

    highly mutually benecial relationship based

    on a Guid pro Guo basisF i.e. a relationship

    based on mutual exchange of favours. he net

    result of all this has been a highly politici'ed

    bureaucracy and this fact, has not changed

    much even in the post*globalisation era.

    Genera#i$!$ 3er$"$ S&ecia#i$!$.his again is

    a controversy that has plagued the

    bureaucracies the world over. 5ach country has

    tried to nd its own solution to the problem. In

    India, the genesis of the problem can be traced

    bac% to the days of ?ord /ornwallis who is

    credited with laying the foundation of the civil

    services in India. he Britishers needed 5nglish

    %nowing Indians and general awareness to man

    the lower ran%s of the bureaucracy. No

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    specialist %nowledge was reGuired. his set the

    precedent for Indians from the pure stream of

    +rts and umanities and later on ciences and/ommerce (though not to the same extent)

    ma%ing it to the civil services. >rofessionals

    and pecialists (medicos, engineers, etc.) very

    rarely thought of a career in the bureaucracy.

    owever, this has changed over the years. +s

    governance has become more complex, need

    has been felt of "candidates with a more

    specialised bac%ground. his is because civil

    servants with a generalist bac%ground have

    increasingly been found uneGual to the tas%.

    he recruiting bodies such as the 9>/ have

    also been encouraging aspirants with a

    specialist bac%ground, vi'., medicos, engineers,

    lawyers, chartered accountants, etc.

    he controversy is mainly centred on the fact

    that one school of opinion holds that a person

    with a general bac%ground (especially in

    umanities1ocial ciences) is better suited for

    the tas% of civil administration as s1he can ta%e

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    an overall, macro view of the tas%s and the

    issues at hand. he other school, however,

    holds that in the present globalised era with alot of emphasis on I.. (information technology)

    and on issues of economic and commercial

    signicance, a speciali'ed bac%ground is more

    conducive to e&ective and productive

    administration. he solution perhaps lies in

    e&ecting a grand mix of the two approaches

    and in India, this has been attempted. @or

    instance, the department of science and

    technology has often been headed by

    professional scientists rather than career

    bureaucrats, even though one has to mention

    that the bureaucrats have resented this.

    Unerre&re$en!a!ion of !he

    Minori!ie$.he minorities, especially, the

    !uslims*India#s largest minority = have often

    complained of their poor representation in the

    country#s premier civil services such as the I+

    and the I>. owever, there is no hard core

    evidence to support that this has been

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    deliberately the case. >oor levels of education

    and motivation have been a major cause.

    olutions such as a separate Guota for theminorities have been suggested, but it reGuires

    a consensus amongst the political class.