CASE ANALYSIS ON INFORMATION SYSTEMS

"Hospital 2000 is a key attribute helping Bumrungrad

Hospital to maintain world class standing in medical care and service. Top quality health care is about getting the right information to the right caregiver at the right time and Hospital 2000 does this in worldclass style. The fully computerized medical record insures that all information is available to the medical team and the service level, speed and efficiency is enjoyed by our 750,000 patients each year. "

BACKGROUND Established in September 1980 with 200-bed facility. Initial Investment was THAI BAHT 90 million In 1989, BUMRUNGRAD shares were listed on the

THAI STOCK EXCHANGE. In January 1997, BUMRUNGRAD shifted to new facility located at BANGKOK. In March 1997, hospital received the ISO-9002 quality certification.

CONTINUE In 1999, the ISO certified the hospital as a

Comprehensive Tertiary Acute Medical Centre and it become the worlds first healthcare company to receive this certification. In 1997, it launched its website www.bumrungrad.com. By mid-1999, the website was drawing 800 hits a day.

INTRODUCTION BUMRUNGRAD HOSPITAL help to maintain world

class standing in medical care and service. Top quality health care is about getting the right information to the right caregiver at the right time and Hospital 2000 does this in world-class style. It is fully computerized medical record insures that all information is available to the medical team. The service level, speed and efficiency is enjoyed by our 750,000 patients each year.

NEW FEATURES PACS- Picture Achieve Communication System was

incorporated in hospital Patient registration information can be captured in English or a second language. Investigative orders are issued from the point of care. Order information available in real time for processing in the investigative departments.

CONTINUE All services information is immediately available for

patiant billing. Sources: Microsoft Shoot video at Bumrungrad Hospital Showcasing the Hostital 2000 Solution.WWW.hospital2000.com. july 2000

NEEDFollowing were the certain reasons due to which existing system was not useful and there was a need to replace it: Existing system posed problem and also had high maintenance cost. Existing system is not able to manage its operations efficiently. Such kind of is IS required which can catered to its immediate needs but also that of future.

Continued. Retaining of the doctors was another major challenge. To provide service efficiency in terms of quality of

treatment as well as time taken 4 d treatment. It also needed IS to boost its online initiative.

HOSPITAL2000 INFORMATION SYSTEM

Data conversion

Network Architecture

Training

System architecture

Hardware and software

DATA CONVERSIONSYSTEMSCommercial out-patient system Commercial accounting system In-house in-patient system Document management system

DATABASE ENGINESOracle Ingres Informix Sybase

TRAINING 1200 hospital personnel 200 physicians

GCS staff in association with BUMRUNDRADS

education and training department. Stimulated training set up comprising 40 PCs connected through a network was created at the training centre.

HARDWARE AND SOFTWAREHARDWAREClustered servers

SOFTWAREMicrosoft windows2000

Power vault 650f

SQL2000

SYSTEM ARCHITECTUREPC-based clients

Clustered

serversDatabase

SYSTEM ARCHITECTURE The well-planned deployment of Hospital 2000 IS

enabled Bumrungrad to operate the system without major problems. the entire deployment, including data conversion, training, and rollout of hardware and software was completed in 45 days. Picture Archive Communication System (PACS) - was incorporated into Hospital 2000 IS. Known as Amalga. It was run on a Microsoft Windows 2003/SQL Server platform. PACS comprised all X-ray images stored in digital format.

NETWORK ARCHITECTUREDatabase server + Middle tier servers (used TCP/IP protocol) = DATA CENTRE

Cont The entire development completed in 45 days Bumrungard Spent us$6 mn 450(1999)-900 (2004)Clients

THE BENEFIT First IS in healthcare industry that combine all front

office system, all medical, nursing, back office accounting function into a database. The database comprise details of 2 mn patient. Quicker patient treatment. The patients enjoyed the convenience of walking an time, without prescription, any test record. Multi-lingual capability.

THANK YOU

THANK YOU

PREPARED BY:BANI KAUR ARIJIT BAROOAH KARTIKEYA SINGH SHABANA ANJUM MANSI MALHOTRA