buisness drivers for real-time streaming analytics integrated to action frameworks

©2014 Software AG. All rights reserved.

John DesJardins

Business Drivers for

Real-time

Streaming

AnalyticsHigh Impact Use Cases

©2014 Software AG. All rights reserved. For internal use only2 |

The Early

Evolution of

Straight

Through

Processing

assumed the

Path was

Literally

Straight

Let’s Take A Few Steps Back


We Focused on improving the “Engine” performance.Applications & Analytics were both Monolithic & Centralized


Modern Solution Have Evolved & IT Realizes There’s More Complexity

More Logic Is Needed to Guide Transactions, Data is StovePiped


IT Focus Shifted to Visibility & Control - Analytics


Traditional View of Big Data:

“We Have Mountains of Data”

and: “There’s GOLD in Them Thar Hills!”

You just have to dedicate Massive Computing Resources & Teams of Data

Scientists to identify nuggets of insight within a matter of Days or Hours.


What if You Could Pin-point Nuggets of InsightInstantaneously and take Action?

EUREKA!


From Rear view to Real-Time

Rear view:

Classical BI

Front view:

Trends and predictions

Live KPIs:

Real-time

dashboards


Your Business Need to Move Beyond Traditional BI toReal-time Streaming, Situation & Process Aware Analytics

Business Intelligence:

Is Like a Map

Reports & charts are based on

knowledge gathered over time.

Information is fixed up to a point

in time. NOT Real-Time

Focused on past “What Went

Well” & “What Went Wrong?”


How are Real-time Situationally-Aware &

Process-Intelligence solutions different?Real-time, Streaming Anlytics:

Like Your Phone’s GPS Navigation

It tells you where you are now

It is Real-time and updates you on what

is happening now

Guides you to your destination

It gets updates on events - such as

traffic jams and slowdowns

When Route is blocked or slow it shows

you alternatives

Interactive - assumes that other

devices ALSO can add intelligence &

context!


Our Analytics Strengths

Real-time Streaming Analytics – Finding “Perishable Insights” – a

MUST HAVE component of the Integration Platform & Fabric for the

Internet of EVERYTHING. Forrester and Gartner are confirming these

as must-have solutions

Actionable Analytics – we can connect our Insights to the BEST

ACTION PLATFORM – webMethods BPMS

Process-Centric Analytics – covering BOTH real-time and historic

process analysis

Visualization & Simulation that Is INTEGRATED into Our Suite –

enabling easy exploration of process and situational data from our

real-time platform and combined with traditional sources – BI, DWH,

Hadoop, Enterprise Applications, etc.


Software AG named the leader in Streaming AnalyticsNotably left out: Open Source & MapReduce Pattern Streaming, such as Storm, ScaleOut, & Esper


I n -Memory Ana lyt ic sU l t ra Fast I n -Memory

Messag ing

Rea l - t ime Web and Mob i le Connect iv i ty

Ev

en

t R

ou

tin

g

Clu

ste

rin

g a

nd

WA

N

Op

tim

iza

tio

ns

I n -Memory Data Management

Guaranteed Enterpr i se Messag ing

Introducing Advanced

In-Memory Data Fabric Capabilities

In-Memory Data Fabric


In-Memory Data Fabric :

Natively Embedded Suite-Wide

API &

Services

Mgmt

End-to-end

Insight

My webMethods

Suite Databases for configuration

& Logging

Integration

PlatformProcess

Engine

Business

Rules

API

Mediation

File

Transfer

Enterprise Application & eStandards Adapters

Platform

Manager

Trading

Networks

Cloud

Integration

Task Engine

CAF

Command

CenterEnterprise

API

Gateway

In-Memory

Master Data

Advanced Situation-Aware Analytics

Historical

Event Data

Process

Tracking

Process

Analytics

Real-time

Stream

Analytics

Visualization

In-Memory Data Management Low Latency MessagingIn-Memory Data Fabric


Industries face shrinking time windows to make

smart responses to critical business patterns

Typical Business SLAs

Algorithmic trading100 ms < 1 ms

Call center inquiries 8 hr 10 sec

Supply chain updates1 day 15 min

Phone activation1 min

0.5 hour Refresh data warehouse

Track financial position5 min1 day

Airline operations20 min 30 sec

Trade settlement2 hrs.

Build-to-order PC 4 weeks 1 day

weeks days hours minutes seconds

3 days

1 week

5 days

Batch Analytics/

Data Warehouse

Rapid and

proactive

response is the

key to surviving

the pace of

competition

Intra-day Batch

Analytics

Continuous in-

memory Analytics

Low Latency

Analytics

Real-time “Continuous

Intelligence” NeededTraditional Historical Analysis

milliseconds


Improve Response Time to Problems & OpportunitiesLink real-time insights with the right actions

Valu

e

Business event

Data captured

Action taken

Information delivered

Time

SOURCE: Richard Hackathorn – The BI Watch: Real Time to Real Value

Action time


Edit theprocess

• ProcessDeveloper

• ProcessDesigner

Define stagesand KPIs

• Business Analyst / Process Analyst

• Web

• Designer

Select/Modify a dashboard


• Web

• Presto

Analyse theprocess

• Process Analyst

• Web

• Mobile

Trigger an action


• Web

• Mobile

Automate the action

• Business Analyst

1 2a 2b 3 4 5

Design-time Run-time

ACTION

Escalatation workflow: Delegate

Email Action !

Act

?

Define Stages Analyze Take Action

Closed Loop Analytics


Process Analytics


Process Discovery, Monitoring

& Analyses

27 October 2014 | Software AG - Get There Faster | 19

Quickly Identify process bottlenecks

That impact Customer Satisfaction, Lost

Revenues, Costs, and Business Risks


Performance gapsdetected in benchmarking

Continuously Measure what you want to improve!

Process BenchmarkingInternal Best PracticesEffective Improvements

Worst

PerformerBest

Performer

Process

defectsidentified as

bottlenecks Best Performancedue to lean process flow


Smart Shipping Logistics

Ship Movements (Sat)

Ship reporting

Port Messages

Detect a ship passing a certain area,

determine the relevanceStart appropiate

process

Real-time and historic/enriched

information on ships

Real-time access

to ships’

inventories and

planning

schedules

Real-time tracking

of all entities,

highlighting

efficiencies and

predicted problems

Convey data reliably

from the remote ships

& dock side machines

Fast In-Memory Data

Management & Connectivity

Real-time Decisions

Continuous Analytics


Cox saves $millions per year through avoiding

unnecessary “truck rolls”

Set top box signals

Equipment Locations

Fault reports

Truck rolls

Weather Patterns

Visualize status & address

impending problemsAnalyze fault reports;

Identify unusual

patterns Correlate geospatial

patterns of fault reports;

identify likely common

downstream faults

Fast In-Memory Data


Real-time Decisions



Trades

Quotes

News

Trader Behavior

Social Media

Citi Avoids Regulatory Fines & Resolves Suspicious

Trading Activity Proactively & Continuously

Compliance staff

visualize trade

abuse alerts; drill

in to investigate

Unusual trading activity

just before news release

suggests insider trading

Notify relevant

Compliance

Officer

Fast In-Memory Data


Real-time Decisions



Thank You for Using

Our Credit Card. We

are offering 2% APR

finance over 60

months on this TV to

loyal bank customers.

Click here to accept.

Real-time, One-to-One Marketing

Intelligent Marketing Offers

Purchase flat screen TV at partner store using bank credit card

Low current account balance

History of response to attractive credit offers

Push payment plan to mobile phone

Fast In-Memory Data


Real-time Decisions


buisness drivers for real-time streaming analytics integrated to action frameworks

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