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Building the Pipeline: Successful Strategies for Recruiting and Hiring People with Disabilities March 29, 2018 AskEARN.org

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Page 1: Building the Pipeline: Successful Strategies for Recruiting and …€¦ · Building the Pipeline: Successful Strategies for Recruiting and Hiring People with Disabilities . The Honorable

Building the Pipeline:

Successful Strategies for

Recruiting and Hiring People

with Disabilities March 29, 2018

AskEARN.org

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Building the Pipeline: Successful Strategies for Recruiting and Hiring

People with Disabilities

2

Brett Sheats

National Project Director

Employer Assistance and Resource

Network on Disability Inclusion

(EARN)

AskEARN.org

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Employer Assistance and Resource Network on

Disability Inclusion (EARN)

3

• A no-cost resource for employers seeking to proactively recruit, hire,

retain and advance qualified employees with disabilities

Access trainings, webinars and numerous publications

• Funded through a cooperative agreement with the U.S. Department of

Labor’s Office of Disability Employment Policy

• Collaborative of multiple partners with expertise in technical assistance,

training and research

• Visit website at http://AskEARN.org

AskEARN.org

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Housekeeping

4

• For audio call: 415-655-0045

Access code: 667 001 386#

• Contact WebEx tech support at 1-866-229-3239

• Download slides at AskEARN.org

• An archived recording of the webinar will be posted to AskEARN.org within the week

• Submit questions via Q&A window or via @AskEARN

• Having trouble posting to the Q&A window? Email [email protected]

• Tweet using #AskEARN

• Live captioning is located at the bottom right of the screen

• Receive 1.0 general recertification credit hours through the HR Certification Institute (HRCI) and the Society for Human Resource Management (SHRM) (via email following the event)

AskEARN.org

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Audience Assessment Question

5

On a scale of one to five (1 = very little

understanding and 5 = extensive understanding),

how would you rate your understanding of

strategies for recruiting and hiring people with

disabilities?

AskEARN.org

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Agenda

The Employer Perspective

• Mary Lynn MacKenzie, Bank of America

• Interviewer: Katherine McCary

The “Pipeline” Perspective

• Laura Owens, TransCen, Inc.

• Interviewer: Michael Murray

6AskEARN.org

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Building the Pipeline: Successful Strategies for Recruiting

and Hiring People with Disabilities

The Honorable Katherine McCary

Temporary Policy Advisor, Employer

Policy Team

U.S. Department of Labor Office of

Disability Employment Policy (ODEP)

7

Mary Lynn MacKenzie

Senior Vice President, Diversity Talent

Acquisition

AskEARN.org

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Inclusion@Work: A Framework for Building a Disability-

Inclusive Organization

8AskEARN.org

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Bank of America

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Role, Responsibilities and Importance

US Business Leadership Network Disability

Equality Index (USBLN DEI)

100%

AskEARN.org

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Bank of America

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Can you share some of those best practices

on building a recruitment pipeline for talent

with disabilities?

AskEARN.org

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Bank of America

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Can you talk briefly about the USBLN “Going for the Gold” recognition, and how that has supported your pipeline outreach?

Specifically regarding:

• Disability Education and Etiquette

• Increasing Pipelines

AskEARN.org

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Bank of America

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Another best practice to share -- within your

Support Services department. Can you tell

us more about that?

AskEARN.org

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Bank of America

13

What do you feel is the “Bank of America

difference” when it comes to disability inclusion?

Can you talk briefly about your culture and how

that supports your efforts?

AskEARN.org

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Bank of America

14

What are your recommendations for other

employers who are tackling the pipeline

concerns?

AskEARN.org

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Bank of America

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Final Thoughts

AskEARN.org

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Building the Pipeline: Successful Strategies for Recruiting

and Hiring People with Disabilities

Michael Murray

Director, Employer Policy Team

U.S. Department of Labor Office of

Disability Employment Policy (ODEP)

16

Laura Owens

President

TransCen, Inc.

AskEARN.org

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TransCen, Inc.

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What can providers do to help employers

understand the value of people with

disabilities in the workforce?

AskEARN.org

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TransCen, Inc.

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What can employers do to educate providers

about their businesses, culture and

environment?

AskEARN.org

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TransCen, Inc.

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What can employers and providers do to

remove language barriers and perceptions

about their respective roles?

AskEARN.org

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TransCen, Inc.

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What can employers do to increase

successful employment outcomes?

AskEARN.org

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TransCen, Inc.

21

How can employers and providers work

together to identify customized employment

opportunities?

AskEARN.org

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TransCen, Inc.

22

What can employers do to make their

company attractive as an employer of choice

for people with disabilities?

AskEARN.org

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TransCen, Inc.

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Final Thoughts

AskEARN.org

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Resources

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• Employer Assistance and Resource Network on Disability

Inclusion (EARN): http://www.AskEARN.org

• Job Accommodation Network (JAN): https://AskJAN.org/

• U.S. Department of Labor, Office of Disability Employment

Policy (ODEP): https://www.DOL.gov/ODEP

AskEARN.org

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Contact Information

• Brett Sheats

National Project Director

Employer Assistance and Resource

Network on Disability Inclusion (EARN)

Email: [email protected]

Website: www.askearn.org

• Michael Murray

Director, Employer Policy Team

U.S. Department of Labor Office of Disability

Employment Policy (ODEP)

Email: [email protected]

Website: https://www.dol.gov/odep/

• The Honorable Katherine McCary

Temporary Policy Advisor, Employer Team

U.S. Department of Labor Office of Disability

Employment Policy (ODEP)

Email: [email protected]

Website: https://www.dol.gov/odep/

AskEARN.org

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Contact Information Continued

• Mary Lynn MacKenzie

Senior Vice President,

Diversity Talent Acquisition

Email: [email protected]

Website: https://www.bankofamerica.com/

• Laura Owens

President

TransCen, Inc.

Email: [email protected]

Website: https://www.transcen.org/

AskEARN.org

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Audience Questions

AskEARN.org

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Takeaways

Bank of America (Demand-side)

• Disability-inclusive businesses must employ focused strategies with

senior leadership support. One key to Bank of America’s success is the

creation of a role focused on disability hiring. This person leads

partnership development and sustainability as well as internal education

and engagement. Disability inclusion requires strong business

relationships and pipeline partners built upon mutual respect and

professionalism with clearly defined goals and shared mission.

28AskEARN.org

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Takeaways Continued

TransCen, Inc. (Supply-side)

• The Provider Community needs to build and strengthen partnerships with the business community. To do this, it must employ four key strategies:

Providers, as the subject-matter disability experts, must play a key role in education as well as providing access to the talent pipeline.

Providers are most successful when viewed as consultants who listen and support their client, the business.

Providers must understand the business language and culture and work together with employers to find solutions.

Provider success comes with having a shared goal of long term relationships with successful inclusion of talent with disability.

29AskEARN.org

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Audience Assessment Question

30

On a scale of one to five (1 = very little

understanding and 5 = extensive understanding),

how would you rate your understanding of

strategies for recruiting and hiring people with

disabilities?

AskEARN.org

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Thank You!

Visit us at AskEARN.org

AskEARN.org 31