building the gigabit society - berec...the netherlands scores well on digital society &...
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Building the gigabit society
Eelco Blok
BoR (16) 199
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KPN at a glance
NPS +10 for Consumer Mobile in Q2 2016
Revenue(1)
~7 Ebln
Brands
1) KPN Group, 2015
FTEs(1
)
~14 k
Mobile 4G network with 99% geographic and population coverage
World first nationwide LoRa network for Internet of Things
Fixed network with 72% of households with download speeds of 100 Mbps
Mobile
Retail, Wholesale, Business Market
Broadband
Retail, Wholesale, Business Market
Television
Retail
3.8 M
2.2 M
9.5 M customers
99%
72%
99%
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The Netherlands scores well on Digital Society & Economy
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0.2
0.4
0.6
0.8
1.0
NL BE LU DK UK
Fixed Broadband Mobile Broadband Speed Affordability
NL has the 2nd highest DESI score in Europe
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Connectivity Human Capital Use of Internet Integration of Digital Technology Digital Public Services
NL leads in connectivity Next Generation Access coverage NL vs EU1
0%
20%
40%
60%
80%
100%
NL EU
Total
Rural
1 2014 data, source: EC presentation on broadband market developments in the EU (June 2015)
1) OpenSignal; The state of LTE (February 2016)
Mainly due to strong connectivity
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High investments led to best-in-class connectivityFuture connectivity secured by ongoing investment program
Capex /
Sales (%)
40
30
20
10
0
2016201520142013201220112010
Average peer groupKPN
KPN invested more than peers …and continues to build capacity
Investment program 2016
Future investment programs
Technology
FttC/FttH VPlus
Carrier aggregation
800/1800MHz Virtualization
Simplification program
~€ 450m savingsIT processes & networks
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Staying ahead of demand for mobile data
1 Rebased to LTE 800 sites end 2014
2 Excluding small cells
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Best fixed access provider
1 Independent market survey (Q4 2015)
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Ready to upgrade if demand changes
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Regulate for the future
Regulation should focus on:
• A level playing field regarding network access
• Faster access to and harmonisation of frequency allocation
• Same service, same rules for OTT and telco
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