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Building Resilient & Scalable Organizational & Human Resource Capacity by Delivering Continuous & Dispersed Learning & Knowledge Solutions

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Page 1: Building Resilient &Scalable Organizational &Human ...ghscs.com/wp-content/uploads/2017/12/T4.2-Big-Learning-Platform... · 4 Part Country Owned and Customized ‘BIG LEARNING’

BuildingResilient& ScalableOrganizational& HumanResourceCapacity

byDeliveringContinuous& DispersedLearning& KnowledgeSolutions

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Country-specific,country-ownedandcountry-managed

JointlyDevelopedinCollaborationwith

INSEADHumanitarianResearchGroupFontainebleau,France

BuildingResilient& ScalableOrganizational& HumanResourceCapacity

byDeliveringContinuous& DispersedLearning& KnowledgeSolutions

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OurKeyAdvisors

Dr. DenisBroun,FormerExecutiveDirectorofUnitaid,Geneva;formerregionaldirectorUNAIDSEurope,formercountrydirectorUNAIDSIndia;currentadvisortoChairmanofCiplaPharmaceuticals

Dr. Ferozuddin Feroz,PublicHealthMinister,GovernmentoftheIslamicRepublicofAfghanistan

Prof. LUKVANWASSENHOVE,Director,INSEADHumanitarianResearchGroup

RayYip,SpecialAdvisortoGatesFoundation;FormerDirector- ChinaProgram,Bill&MelindaGatesFoundation

AshutoshGarg,FormerBoardMemberoftheGAVI,TheVaccineAlliance;FormerManagingDirectorofoneoftheITCgroupcompanies,basedinSingapore

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Page 6: Building Resilient &Scalable Organizational &Human ...ghscs.com/wp-content/uploads/2017/12/T4.2-Big-Learning-Platform... · 4 Part Country Owned and Customized ‘BIG LEARNING’
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Knowledge and Learning is considered static, or interval based…

HumanResourceGapsStaffvacaneis,transfers,attrition,educationandtrainingmismatch

PoliciesandTechnologiesContinuouslychangingandupdatesinpolicies,guidelines,technologies,and

suppliers

However what we need is continuous and dispersed learning and knowledge solutions

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DigitalsolutionsandtheBigLearningPlatformcanprovidepartofthesolutiontowardsbuildingresilientinstitutionalmemoryandHumanResourcecapacity

• Face-to-face and in classroom trainings provide strong engagement, but are expensive, not scalable, and don’t allow for on-the-job support and follow-up

• Digital learning platforms are scaling in developing and developed countries, but are not ‘sticky’, has a large number of drop outs

• Professionals need access to easy to access and updated information, policies, guidelines and tools

• Digital literacy is growing and is being leveraged for pedagogy and androgogy• Digital technology and penetration is expanding rapidly even into rural areas• Cost of digital infrastructure and bandwidth is declining

New paradigm and approach is needed that blends digital and in-classroom capacity building

4PartIntegratedBigLearningPlatform

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4PartIntegratedLearningandKnowledgeManagementSolution

COUNTRYMANAGED

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4PartIntegratedLearningandKnowledgeManagementSolution

Developed byAnthrolopologists

Instructional Designers

SMEs – last mile - MOH

Software engineers

Data scientists

Academics

Gamers and SimulatorsCOUNTRYMANAGED

Main BenefitsOne platform One Health

On demand access

Available at the last mile

User and organization centred

capacity building

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Demo—and user experienceHome Page

English FrenchArabicPortugueseRussian

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Includes:CalendarMeetingsAnnouncementsChatsForums

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Comprehensiveresourcesoneachsubject

Country-Specific:• Policies•Guidelines•Manuals• Budgets• Strategies• SOPs•Operationalplans• Productlists

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CompetencyAssessmentTool&SelfAnalysis

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Comparing your score with the Global Score (sample)

0%#

20%#

40%#

60%#

80%#

100%#

Select#the#appropriate#product#

De7ine#the#speci7ications#and#quality#of#the#product#

Forecast#and#quantify#product#needs#

Supply#planning#

Manage#procurement#costs#and#budget#

Build#and#maintain#supplier#relationships#

Manage#tendering#processes#and#supplier#

agreements#

Manage#contract,#risk#and#quality#

Ensure#quality#of#products#Manage#import#and#

export#of#products#

Practice#storage,#warehousing#and#

inventory#management#

Supply#commodities#to#facilities#

Manage#transport#for#commodities#

Manage#disposal#of#products#(e.g,#expired,#damaged,#redundant#

Manage#reLpacking#of#products#

Properly#use#medical#products#according#to#international#/#national#

Provide#information#and#advice#to#the#product#

user#/#patient#

Report#product#use#/#consumption#

Dispense#or#provide#commodities#to#patients#/#

users#

1.#Domain*wise#Competency#Scores#

Product#Selection#

Quanti7ication#

Procurement#

Storage#&#Distribution#

Rational#Use#of#Medicine#

Domain-based Competency Mapping

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CURATEDCOURSES

Shortvs.Longcourses

Freevs.Paidcourses

Nationalvs.Internationalcourses

Managementvs.Technicalcourses

Certifiedvs.Non-certifiedcourses

Onlinevs.classroombased

Createyourownlearningplan

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HowcanIhelpyou?

Seemoredetails

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Organizedby:

• Technicalexpertise

• Languagesspoken

• Nationalorinternational

• Timezone

• Organizations

• Bystarperformance

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Dispersedlearning– anytimeanywherelearning

hasalreadybeenusedfortraininginvocationalskills,constructionworkers,marginalizedyouthinlow-incomesettings,ruralareas

BackpackwithbuiltinchargerBatteryoperatedhard-drivewithbuiltinwifirouter

TabletPCswithlearningmaterials

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How we work: Solution Design and Deployment Methodology

In-countryneedsassessment

Co-designplatformwithcountry

Developtechnologyplatformandpopulate

withhealthdata

Buildlocalcapacitytomanageandusethe

platform

Troubleshooting,continuedsupport

Step1

Step2

Step3

Step4

Step5

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GlobalKnowledge

LocalCapacity

NationalKnowledge&Capacity

InSummary…

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GlobalKnowledge

LocalCapacity

NationalKnowledge&Capacity

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GlobalKnowledge

LocalCapacity

NationalKnowledge&Capacity

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For more information, please contact

PaulLalvani,DirectorEmpowerSchoolofHealthpaul.lalvani@empowerschoolofhealth.org+91.99.71.276.111 (India)

AndyBarraclough,DirectorofL&DEmpowerSchoolofHealth

[email protected]

OurKeyAdvisors

Dr. DenisBroun,FormerExecutiveDirectorofUnitaid,Geneva;formerregionaldirectorUNAIDSEurope,formercountrydirectorUNAIDSIndia;currentadvisortoChairmanofCiplaPharmaceuticals

Dr. Ferozuddin Feroz,PublicHealthMinister,GovernmentoftheIslamicRepublicofAfghanistan

Prof. LUKVANWASSENHOVE,Director,INSEADHumanitarianResearchGroup

RayYip,SpecialAdvisortoGatesFoundation;FormerDirector- ChinaProgram,Bill&MelindaGatesFoundation

AshutoshGarg,FormerBoardMemberoftheGAVI,TheVaccineAlliance;FormerManagingDirectorofoneoftheITCgroupcompanies,basedinSingapore

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SampleworkrelatedtodevelopmentofDigitalLearningPlatforms

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Past work: Empower’s engagement with UN agenciesOnline platform designed, developed, hosted and marketed for UNDP

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IntroductionSelection of

pharmaceutical products

QuantificationProcurement

Inventory Management

Quality Assurance

PSM toolsCourse Summary

Assessment Certificate of Completion

Past work: Empower’s engagement with UN agenciesOnline courseware developed for UNDP: User Experience - Course Page

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First Response Training for Red Cross AfricaLeveraging Technology & Volunteers to deliver First Response at scale

SimulatedLearningEnvironment

SOS&VolunteerMobilization

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ExperienceinrollingoutelementsofBigLearning

Assessmenttools:India,Indonesia,Zambia,Pakistan,PhilippinesLearningandDevelopmentPlatform:25countrieswithUNDPinEnglishFrench,Russian,(Spanishinprogress)MentoringandTA:nearly1,000healthprofessionalsP2Pengagement:inprogresstocreateanecosystemof100,000

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4 Part Country Owned and Customized ‘BIG LEARNING’ Solution

• Peer-to-Peer:Theecosystemallowsforpeer-to-peerlearningandprofessionalengagement.Theplatformalsoallowsmanagerstoidentifyhealthprofessionalsbasedontheirgeography,competencyarea,strengthorweaknessandaccordinglytoinform,educateandmobilizethemaspertheneedsofthehealthsystem.

• KnowledgeCentre:arepositoryofcountryspecificknowledgeinthenationallanguage(English,French,Spanish,Russian,Arabic)orregionallanguagesthatprovideslong-terminstitutionalmemory(likea‘wiki-healthforthecountryandprogram)

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• LearningandDevelopmentPlatformhelpstomeasuregrowthinHRcapacity,providescourses,topics,websites,podcastsandvideosonspecifictopics;coursesarebothglobalandnationalandmostofthemwillbefreeofcost

• TechnicalAssistancePlatform:todelivercontinuouson-the-jobtechnicalassistanceonanas-neededbasis

4 Part Country Owned and Customized ‘BIG LEARNING’ Solution…continued