building and deploying a global intranet with liferay
DESCRIPTION
Enterprise 2.0 is no longer a hype but a necessity in a new era where more enterprises are starting to have a global presence. As users' expectations of intranets grow it has become crucial for global enterprises to rise to the challenge and stay competitive by providing their employees with an effective means of collaboration, communication and socialization to not just increase productivity, but also strengthen employee loyalty.This presentation will discuss how Liferay Portal facilitates the architecture of global intranets that meet these challenges, along with practical examples of how it can be used to achieve the results expected from an Enterprise 2.0 intranet.TRANSCRIPT
Building and Deploying a Global Intranet with Liferay Shagul Khaja Software Architect, Rivet Logic Corporation
Rivet Logic Overview
• Award-winning professional services firm focused on enabling: • Collaboration and Community Platforms • Enterprise Content Management • Web Content Management and Portals
• Using Leading Open Source Software
• Company Facts • Headquartered in Reston, VA • Regional Offices in Boston, New York City, Los Angeles • Near-shore Development Center in Costa Rica
Rivet Logic and Liferay
• Certified Partner since 2006 • Conduct Public Training on East Coast USA • Contributor (various means) • Host of first ever East Coast User Conference in 2009 • 25+ Liferay implementations
Enterprise 2.0
• Is it still a hype? • Needs a balance • Micro-blogging
• Great for quick updates
Your employees are here. Yes. In social networks.
Intranet vs. Public Site
Come. Take a look at it. How does your intranet compare to
the public site?
ROI vs. Value
• Reduced help desk calls • Easy to Collaborate • Easy content management • Increased employee loyalty • Executives can communicate easily with employees
Yes. There is a balance.
ROI on Coffee?
Challenges: Global Intranet
• Language difference • Language variations • Same words have different meanings
http://en.wikipedia.org/wiki/Sesame_Square
Cultural Differences
Good afternoon! Nice to meet you!
Liferay to the Rescue
• Themes and color scheme • Blue, pink, yellow and green do not have the same meanings. • Identify the color that goes well with your region
Liferay to the Rescue
• Allows authoring content in multiple languages • Everything is localizable
Who does the translation?
Information Architecture
• Surfable vs Searchable
• Channel the information
Liferay to Search and Rescue
• Solr power for search • Provides search framework
• Hook in various enterprise search engines • Override Indexer if needed • Provide Indexer for custom assets
Channel Information
• Organize global contents using categories and tags • Categorize based on region, country etc.
• Aggregate Contents using • Asset Publisher • Custom WCM applications
• Permission based sharing
You don’t see the document if you don’t have permission. No more errors like this.
Is this the same document?
• Single source of truth • You know where to look • Single document, content, etc.
• Supports versioning • Email is not a document repository
Is this the same moon?
Sharing vs Separation
• Challenge • Ability to manage content • Ability to share • Ability to secure • Global compliance
• Liferay to the rescue again • Single tool to share and secure • Security through Communities
• Communities are isolated • Use teams within communities
• Openness through Global scope
How do I Find People?
• HR and Legal security and privacy constraints • The directory needs to be global • Find people easily
• Custom Fields to the rescue • Map attributes from other systems • Can be selectively indexed • Apply field level permissions • Roadmap for more features
Governance
• Challenge • Legal ramifications • Provide control without sacrificing collaboration
• Moderation through workflow • Regional vs Global content management
• Liferay roles and permissions • May affect user adoption
Intranet Adoption
• Information Architecture is key • Navigation
• User training • Consider user base expertise • Reward people • Advanced mobile support coming soon • Analytics to monitor user behavior • Provide/enhance the tools that people need • Beware of too much policing
Liferay is an Enterprise Grade Platform
Liferay is Flexible
• It’s all frameworks • Asset framework • Auditing framework • SSO framework • Search framework • Workflow framework • Permission framework • Everything built with support for integration
Wow! I can do a lot with bricks.
Liferay Fits In
• Built on best of breed open source technologies • Supports all major enterprise application servers • Database agnostic • Enterprise grade support
Can I rely on this stack?
Liferay is Scalable
• Global companies • Large user base • Can grow rapidly through acquisition
• HA/Fault Tolerance • Backup/DR • Validate scalability of external integration points
It looks like our other integration systems can’t
scale.
Q & A
Thank You!
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