building a new home affairs home affairs portfolio committee presentation eastern cape provincial...

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Building a New Home Affairs HOME AFFAIRS PORTFOLIO COMMITTEE HOME AFFAIRS PORTFOLIO COMMITTEE PRESENTATION PRESENTATION EASTERN CAPE PROVINCIAL OVERVIEW EASTERN CAPE PROVINCIAL OVERVIEW PRESENTED BY: MR GG MABULU PRESENTED BY: MR GG MABULU

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Building a New Home Affairs

HOME AFFAIRS PORTFOLIO COMMITTEE HOME AFFAIRS PORTFOLIO COMMITTEE PRESENTATIONPRESENTATION

EASTERN CAPE PROVINCIAL OVERVIEW EASTERN CAPE PROVINCIAL OVERVIEW

PRESENTED BY: MR GG MABULUPRESENTED BY: MR GG MABULU

2

Table of ContentsCONTENT SLIDE NO.

Introduction and Background•Foot Print Expansion•Provincial Capacity•Budget for the Province

4-22

SERVICES

Civic Services

Memorandum of understanding

Stakeholder Forum activities

Birth registration (under 30 days, Late Registration of Birth

ID School Project

ID applications 16 year olds & IDs received from Head Office

Duplicates

Passport Applications

Queries

23-38

3

Table of ContentsCONTENT SLIDE NO.

SERVICES

Immigration Services

Temporary Residence Permit

Permanent Residence Permit

Port Control: land, sea, air

Refugee Reception Office

Inspectorate activities

40 -46

SUPPORT SERVICES 47-57

Achievements

Challenges

58-62

4

INTRODUCTION & BACKGROUNDNTRODUCTION & BACKGROUND Eastern Cape is the second largest Province in the RSA in terms of surface area, covering

168 966km² of land, is ranked third in RSA in terms of population which stands at 7 497 981.

It is vast, rural, has farming and mountainous areas, administrative areas, traditional authorities. Has amalgamated former homelands Transkei and Ciskei with Republic of South Africa and this meant high number of citizens with IDs from the homelands, thus increased demand for Citizen Registration

The capital of the Province is Bhisho and most of the economic activity happens in the Buffalo City Metro and Nelson Mandela Bay Metro, where the two IDZs, East London and Coega are and where the multinational motor companies Daimler Chrysler in East London, VWSA, GMSA and Ford in the Nelson Mandela Metro are operating, thus a huge demand for permitting in the areas.

Due to its history and the rich heritage of its people, a large number of tourists are visiting the Province leading to our permitting and passport sections being very busy. The tourism sector has the biggest growing potential both in terms of expanding the existing economic base as well as employment

The majority of the people speak isiXhosa, followed by Afrikaans, English and Sesotho.

The Karoo interior is an important sheep-farming area and the challenge is that the Industry exploits Lesotho citizens for cheap sheep shearing. The Inspectorate component is closely monitoring this and the Corporate permits provided. Angora wool is also produced here.

The road infrastructure in the province is not too good and this leads to high rate of repairs to the mobile trucks that are overwhelmed by the gravel roads they have to travel on in order to bring services closer to the people

5

INTRODUCTION & BACKGROUNDNTRODUCTION & BACKGROUND Although great strides have been in the delivery of services during the National Population

Registration Campaign between March- November 2010, there are still significant backlogs that need to be addressed in providing enabling documents to the citizens.

The launching of stakeholders forum on the District and Local Municipalities have greatly improved the way of delivering services especially at rural areas.

Monitoring & Evaluation of the departmental performance relating to DHA is at the centre of Service Delivery Improvement Plan.

6

MINISTER PERFORMANCE AGREEMENT IN TERMS OF NATIONAL MINISTER PERFORMANCE AGREEMENT IN TERMS OF NATIONAL OUTCOMESOUTCOMES

The 12 National outcomes are at the heart of the strategic planning process of the The 12 National outcomes are at the heart of the strategic planning process of the

Government and DHA is accounting for three as per the signed Minister`s performance Government and DHA is accounting for three as per the signed Minister`s performance

agreement. The departmental relevant outcomes are:agreement. The departmental relevant outcomes are:

NATIONAL OUTCOME 3NATIONAL OUTCOME 3

All People in South Africa are free and feel safe

NATIONAL OUTCOME 5NATIONAL OUTCOME 5

Skilled and capable workforce to support an inclusive growth path.

NATIONAL OUTCOME 12NATIONAL OUTCOME 12

An efficient, effective and development orientated public service and an empowered, fair

and inclusive citizenship

7

DEPARTMENTAL STRATEGIC ORIENTED GOALS (OUTCOMES)DEPARTMENTAL STRATEGIC ORIENTED GOALS (OUTCOMES)

STRATEGIC OUTCOME ORIENTED GOAL 1STRATEGIC OUTCOME ORIENTED GOAL 1

Secure South African citizenship and identity engineered by the Civic Services Unit

STRATEGIC OUTCOME ORIENTED GOAL 2STRATEGIC OUTCOME ORIENTED GOAL 2

Immigration managed effectively and securely in the national interest including

economic, social and cultural development engineered by the Immigration Unit

STRATEGIC OUTCOME ORIENTED GOAL 3STRATEGIC OUTCOME ORIENTED GOAL 3

A service that is efficient, accessible and corruption free to be realised by all the

departmental Units.

8

SUMMARY OF THE CURRENT FOOTPRINT FOR THE EASTERN CAPE PROVINCE

TYPE OF OFFICEDHA current

footprint OperationalNon Operational due to various

challenges

Local Office Large ( former RO) 6 6 0

Local Office Average ( former DO) 24 24 (3 in One stop Dev; 2 from TC)

0

Local Office Small (former PSP) 36 24 12

Refugee Reception Centre 1 1 – Not fully operational dealing with extensions & adjudications only

0

Health Facilities (HSP) 40 6 IT infrastructural challenges

Office space previously provided

taken back

Ports of Entry (POE) 7 4 3

Thusong Service Centre (TSC) 29 1 (2 DO operating from Thusong

Centres

28

Total 125 73 52

Overview of footprint per type of DHA service point (SP)

*

9

PROVINCIAL MANAGEMENT AND DERMACATION – NEW OPERATING MODEL

Mr GG Mabulu

Provincial Manager

Alfred Nzo District

DMO

Vacant

Joe Gqabi District

Joe Gqabi

DMO

Operations

Vacant

O R Tambo District

DMO

Mr T Mnunu

Dr TR Johannes

Director: Finance

Chris Hani District

DMO

Vacant

Amathole District

DMO

Vacant

Buffalo City Metro

DMO

Vacant

Cacadu District

DMO

Ms N Lusu

l

Nelson Mandela

Bay Metro

DMO; Vacant

Operations

Vacant

Offices & Port

Managers

7 offices1 POE

Vacant

Joe Gqabi District

Vacant

Offices & Port

Managers

5 offices, 1POE

5 offices

1 POE

t

Of

Offices & Port

Managers

12 offices, 1 DMO

1 DMO

Offices & Port

Managers

10 offices

Offices & Port

Managers

12 offices

Offices & Port

Managers

6 offices, 1 POE

Offices & Port

Managers

5 offices

Offices & Port

Managers

4 offices, 1 POE, 1RRO

1 closed Refugee

Office

1 POE

10

10

EC

11

DISTRICT MUNUCIPALITIES POPULATION

Nelson Mandela Metro 1 050 927

Cacadu DM 345 000

Buffalo City Metro 699 965

Amathole DM 935 468

Chris Hani DM 809 925

Alfred Nzo DM 198 550

Joe Gqabi DM 615 255

O R Tambo DM 2 842 891

TOTAL POPULATION EASTERN CAPE 7 497 981

DISTRICT MUNICIPALITY POPULATION FIGURES

12

EASTERN CAPE DHA FOOTPRINT

Eastern Cape has 2 Metropolitan Municipalities (Metros), 6 District Municipalities and 37 Local

Municipalities. Out of the 2 Metros (Buffalo City & Nelson Mandela Bay) and 37 Local

Municipalities (Umzimvubu, Mbizana, Ntabankulu, Matatiele, Senqu, Maletswai, Elundini,

Gariep, King Sabata Dalindyebo, Nyandeni, Port St Johns, Mhlontlo, Ngquza Hill, Great Kei,

Amahlathi, Mbhashe, Mnquma, Ngqushwa, Nkonkobe, Nxuba, Camdeboo, Blue Crane, Ikwezi,

Makana, Baviaans, Ndlambe, Sundays River Valley, Kouga, Koukamma, Lukanji, Emalahleni,

Intsika Yethu, Inxuba Yethemba, Inkwanca, Engcobo, Sakhisizwe, Tsolwana), the Department

has 10 operational offices and 4 Ports of Entry in the two Metros and present in 29 LMs. There

is no presence at all in 8 LMs (Great Kei, Nxuba, Ikhwezi, Baviaans, Sundays River Valley,

Koukamma, Inkwanca and Tsolwana). In Inxuba DHA is part of the plans for the Thusong

Centre at Adelaide but the process has not yet been finalized by the Provincial Government .

13

EASTERN CAPE DHA FOOTPRINT

Metropolitan Municipality DHA Presence

Buffalo City

East London, Mdantsane, King William’s Town, DMO, Provincial Office & Zwelitsha; Frere Hospital, Cecilia Makiwane hospital, Empilweni CHC, St Dominics hospital

Nelson Mandela Bay

Uitenhage, Cleary Park, Port Elizabeth, Motherwell, Closed Refugee Reception Office, Dora Nginza Hospital

•Nelson Mandela Bay will also have office in Njoli, Booysens Park while Buffalo City there will be offices in Duncan Village, Zweliyandila, Mdantsane Thusong, King William’s Town Thusong

14

EASTERN CAPE DHA FOOTPRINT

Alfred Nzo District Municipality Local Municipality DHA Presence

Matatiele

Matatiele, Maluti, Qacha’s Nek POE, Taylor Bequest Hospital

Umzimvubu

Mount Ayliff , Mount Frere, Kwa-Nophoyi TC, Madzikane kaZulu hospital, Mt Ayliff Hospital

Ntabankulu Ntabankulu

Mbizana

Mbizana, St Patricks hospital

15

EASTERN CAPE DHA FOOTPRINT

Joe Gqabi Local Municipality DHA Presence

Elundini

Maclear, Taylor Bequest Hospital & Mount Fletcher

Senqu

Sterkspruit, TelleBridge POE, Empilisweni hospital

Maletswai Aliwal North

Gariep Burgersdorp

16

EASTERN CAPE DHA FOOTPRINT

O R Tambo Local Municipality DHA Presence

King Sabata Dalindyebo (KSD)

Mthatha, Mqanduli, Viedgesville, Qunu, Nelson Mandela Academic Hospital, St Marys hospital & DMO

Nyandeni

Libode, St Barnabas hospital, Canzibe hospital, Tombo TC & Ngqeleni

Mhlontlo

Qumbu, Nessie knight hospital, Dr Malizo Mpehle hospital &Tsolo

Port St JohnsPort St Johns, Bambisana hospital

Ngquza Hill

Lusikisiki, Flagstaff, Holy Cross hospital, St Elizabeth hospital

17

EASTERN CAPE DHA FOOTPRINT

Chris Hani Local Municipality DHA Presence

LukhanjiQueenstown, Frontier Hospital & WhittleSea

Engcobo Ngcobo

Intsika YethuCofimvaba, Cofimvaba Hospital & Tsomo

Emalahleni Lady Frere

Inxuba Yethemba Cradock & Middleburg

Tsolwana 0

Inkwanca ( Sterkstroom & Molteno) 0

Sakhisizwe Cala & Elliot

•The most economically depressed district municipality in the province lacks DHA presence in two local municipalities. According to footprint Tsolwana LM will have office in Tarkastad, while there is no office planned at all at Inkwanca LM.

18

EASTERN CAPE DHA FOOTPRINT

Amathole Local Municipality DHA Presence

Mnquma

ButterworthNgqamakhwe & Centane

Mbhashe

Dutywa, Willowvale, & Elliotdale

AmahlathiKeiskammahoek, Stutterheim

Nkonkobe

Alice, Fort Beaufort & Middledrift

Ngqushwa Peddie

Great Kei 0

Nxuba 0

Inxuba awaiting finalization of Thusong Centre in Adelaide by Provincial Government, while opening of office in Komga, Great Kei LM, will be prioritized in the next financial year

19

EASTERN CAPE DHA FOOTPRINT

Cacadu Local Municipality DHA Presence

Baviaans (Willowmore) 0

Blue Crane Somerset East

Camdeboo Graaf Reinet

Ikhwezi (Jansenville) 0

Kouga Humansdorp

Koukamma (Sanddrift) 0

Makana Grahamstown

Ndlambe Port Alfred

Sundays River Valley 0

Sundays River Valley has Paterson & Kirkwood offices however have not been prioritized in the Financial Year

20

STAFF PROFILE

LEVEL MALE FEMALE TOTAL

14 1 0 1

13 1 2 3

12 3 1 4

11 1 1 2

10 17 9 26

9 7 2 9

8 51 81 132

7 33 27 60

6 140 361 501

5 10 20 30

3 15 41 56

TOTAL: 279 545 824

21

Total Establishment Filled Vacant

Vacant Funded

Vacant Unfunded

1634 824 810 24 771

PERFORMANCE CAPACITY = 52.7%

PROVINCIAL CAPACITY – FILLED AND UNFILLED POSTS

NB. LOM Peddie, shortlisting done interviews on 19/07/2012.

The following posts have been advertised and shortlisting has been done: Director (District Manager Operations – Amathole District), DD: Provincial co-ordination, DD: Human Resources, Control Security Officer, Senior State Accountant, Senior Personnel Practitioner, Chief Administration Clerk – Port Alfred, Senior Secretary, Secretary

The appointment letter for Mobile Office Operator: Ngcobo Office is still awaited.

NB. LOM Peddie, shortlisting done interviews on 19/07/2012.

The following posts have been advertised and shortlisting has been done: Director (District Manager Operations – Amathole District), DD: Provincial co-ordination, DD: Human Resources, Control Security Officer, Senior State Accountant, Senior Personnel Practitioner, Chief Administration Clerk – Port Alfred, Senior Secretary, Secretary

The appointment letter for Mobile Office Operator: Ngcobo Office is still awaited.

22

27

BUDGET ITEM

Budget 2012/13

Expenditure as at 30 June 2012

Outstanding Commitments Funds available % Budget

Spent

Compensation of Employees

187, 551 39, 499 - 148,052 21.1%

Goods and Services

24, 171 2,770 1 264 791 21,397 11.5%

TOTAL 

212,358 42,269 1 264 791 169,449 20.0%

PROVINCIAL FINANCES – BUDGET AND EXPENDITURE

23

SERVICESSERVICES

MEMORANDUM OF UNDERSTANDING – PARTNERSHIP MEMORANDUM OF UNDERSTANDING – PARTNERSHIP

The Eastern Cape Home Affairs has a memorandum of understanding

with the following stakeholders:

DHA/SASSA – Anti-Corruption on birth and death registrations

DHA/Parlours – especially in the erstwhile Transkei: death

registrations

DHA/ BCOCC – Anti-Corruption on Border Environment

24

STATUS OF STAKEHOLDR FORUMSSTATUS OF STAKEHOLDR FORUMS

The Eastern Cape has launched 45 Stakeholder Forums: 2 Metropolitan

Municipality Forums, 6 District Municipality Forums and 37 Local

Municipality Forums.

All forums have been launched except the Provincial Forum

From the 45 existing forum as at end June 2012, eight (8) – Cacadu &

Chris Hani District and the following Local Municipalities: Ngqushwa,

Ntabankulu, Blue Crane, Baviaans, Ikhwezi and Mbhashe, need to be

revived

Preliminary meetings for revival already held: Mbhashe on 7th May

2012 in Elliotdale while for Ikhwezi the meeting was held in Jansenville

on 4th June 2012.

25

Stakeholder Mapping – Critical Stakeholders The following have been identified as the critical stakeholders:

Local Government – Ward Councillors

Traditional Affairs – Traditional Leaders

Religious Fraternity – Ministers of Religion

Department of Health

Department of Education

Department of Social Development

26

Initiative 1 – DHA / EC Traditional Affairs Partnership

This initiative was launched on 27th March 2012:

•To facilitate and create a framework for co-operation

•To date 5 Joint meetings have been held and the Pilot Project Plan is being refined

•The proposed Pilot launch date is August 2012

•Pilot Duration – 4 months

•Pilot target – Traditional Councils and their communities

Key Benefit:

•Access to approximately 1 400 traditional leaders

•Improved credibility of data and verification by Traditional Leaders

27

Initiative 2 – DHA / Social Development – Profiling of HouseholdsPrimary focus of initiative is in cooperated in the profiling of households:

•Department of Social Development (SocDev) will avail their Community Development Practitioners and their Assistants to assist in the project

•A generic profiling tool is already in place and DHA requirements can easily be integrated

•SocDev is also willing to grant DHA access to the NISIS system in order to draw reports for analysis

Key benefits:

•Already existing IT infrastructure (NISIS), cost saving

•Tool will ensure that resources are focused where they are indeed needed

•Covering a wider area in a shorter space of time due to more resources

28

Initiative 3 – Office of the Premier – Central Data Warehouse

All key data for the Province to be stored in one location:

System must be easily accessible to all departments and relevant stakeholders

Departments must ensure that the supply of information is accurate and up to date

The system will have spatial capabilities

A task team from Gauteng and Free State will come to present the solution on the 19 July 2012 in East London

Key Benefit:

Accessibility of data and improvement in decision making ability

29

Initiative 4 – Eastern Cape Provincial Stakeholder Forum

There are still challenges with getting the political commitment from the Province

All 6 District Municipalities and 2 Metros be convened via their executives – DHA Forums

A framework for the launch of the Provincial Forum be formulated

A date for the election and launch of the Provincial Forum

Resourcing of the Provincial Forum

Use the Provincial Executive: DHA Forum to lobby the Provincial Executive

Preferable – if the Provincial Forum is slightly politically biased / heavy (more politicians due to the point above)

Key Benefit – better coordination and management of Stakeholder Programmes

30

Challenges

Lack of cooperation from the critical stakeholders: Health

Education, Local Government – local municipalities

The Local Government Public Participation Forum to be located at the office of the speaker within local municipalities

31

Way Forward:

Approaches to the following heads of the critical stakeholders:

Education – via MEC for Education in the Province (initiated just follow up required)

Chief Ecumenical Officer – South African Council of Churches EC (Provincial Coordinator to facilitate)

Health – Contact has been established with Maureen Botha and relationship to be leveraged so that we can at the end speak to the key principals

Formulation of a strategy to counter the Local Government PPF and its potential impact on the forum

32

CIVIC SERVICES PROCESSES

BIRTH REGISTRATION UNDER 30 DAYS:APRIL – JUNE 2012

MONTHBIRTH REGISTERED

APRIL 4 657

MAY 5 770

JUNE 5 529

TOTAL: 15 956

33

LATE REGISTRATION OF BIRTHS (LRB)- STATISTICSITEMS NUMBER OF APPLICATIONS

Closing balance of LRB cases as at 31 March 2012 1293

Number of LRB applications received (April-June) 3661

Number of applications approved 3969

Number of applications rejected 30

Number of applications referred to IMS for investigations 24

TOTAL NUMBER OF APPLICATIONS ON HAND

985 (this excludes the 614 with long outstanding fingerprint

verification from Head Office)

34

IDENTITY DOCUMENT CAMPAIGN – SCHOOLS PROJECT

SCHOOL REPORT: APRIL - JUNE 2012

PROVINCE

Targeted Number of

schools to be visited

No of Schools Visited – Senior

Secondary

Number of applications collected – all grades

Number of ID handed over to matric learner

Eastern Cape 502 202 6 595 1 528

TOTALS 502 202 6 595 1 528

35

ID APPLICATIONS STATISTICS – APRIL TO JUNE 2012

MONTH 1ST ISSUE RE-ISSUES TOTAL

April 8774 6690 15 464

May 9168 7561 16 729

June 8662 7223 15 885

TOTAL 26 604 21 474 48 078

36

IDENTITY DOCUMENTS RECEIVED FROM HEAD OFFICE & DISTRIBUTED TO RIGHTFUL OWNERS – APRIL TO JUNE 2012

MONTHON HAND AS AT 31

MARCH 2012 IDs RECEIVED IDs DISTRIBUTED ON HAND AS AT 30 JUNE 2012

April 18 442 18 414

May 25 155 23 348

June 19 763 21 152

TOTAL 26 883 63 360 62 914

27 329 (From this figure 9999 is older

than 3 months

37

ITEMS NUMBER OF APPLICATIONS

Duplicates cases as at 30 April 2012 250

Number of new duplicate cases received (April-June) 767

Cases referred to HO for issuance of Identity document 156

Number of unfinalized cases 861

what are the causes of duplicates

-Duplicate application of enabling documents-False /fraudulent registrations for social benefits-Change of particulars (i.e DOB, forenames& surnames-SASSA also creating numbers that cause duplicate, for those who claimed that they do not have IDS- for pension grant -False information given by clients, whereby the client has already been allocated with an ID number,-When ID is lost someone applied using somebody else’s ID number

DUPLICATES CASES - STATISTICS

38

PASSPORT TYPE NUMBER OF APPLICATIONS

Tourist Passports (NORMAL) 4191

Child Passports 905

Official Passports 214

Maxi Passports 60

TOTAL 5 370

PASSPORT APPLICATIONS : APRIL TO JUNE 2012

39

ITEMS NUMBER OF APPLICATIONS

Number of unfinalized queries (carry over from previous month) 1898

Number of new queries received 780

Number of finalized queries 376

Number of unfinalized queries 2302

QUERIES - STATISTICS

40

TEMPORARY RESIDENCE PERMITS: APRIL – JUNE 2012

ISSUE STATISTICS

Applications received and quality checked at front offices 1220

Applications sent to Head Office 1220Temporary Residence finalized within 1 day at front offices 1754

Rejection letters received 112

41

PERMANENT RESIDENCE PERMITS: APRIL – JUNE 2012

ISSUE STATISTICS

Applications received and quality checked at front offices 201

Applications sent to Head Office 201Permanent Residence finalized within 1 day at front offices 59

42

IMMIGRATIONS SERVICES

PORT CONTROL: LAND PORTS – APRIL TO JUNE 2012

PORT

Arrival Departure TOTAL

RSA Foreigner RSA Foreigner  

Qacha’s Nek PoE 4 752 20 880 4 838 19 838 50 308

Tellebridge PoE 5 699 10 127 8 042 11 289 35 157

TOTAL 10 451 31 007 12 880 31 127 85 465

43

IMMIGRATIONS SERVICES

PORT CONTROL: SEA PORTS – APRIL TO JUNE 2012

East London Harbour Port Elizabeth Harbour

Arrived Departed Arrived Departed

Ships 55 53 820 826

Crew members 1571 1515 2905 2677

Crew changes 37 12 579 418

Stowaways 5 0 0 0

TOTAL 1668 1580 4304 3921

44

IMMIGRATIONS SERVICES

PORT CONTROL: AIRPORT – APRIL TO JUNE 2012

Port Elizabeth Airport

Arrived Departed

Flights 8 11

Crew members 30 29

Crew changes 0 0

Passengers 96 24

TOTAL 134 64

45

IMMIGRATIONS SERVICES

REFUGEE RECEPTION OFFICE: APRIL TO JUNE 2012APRIL 2012 MAY 2012 JUNE 2012  TOTAL

New applications 00 00 00 00

Rejected - unfounded 80 235 206 521

Rejected manifestly unfounded 55 76 86 217

Approved 212 72 155 439

Renewal of status 204 188 236 628

Section 22 Extensions 1220 4132 3160 8512

TOTAL 1 771 4 703 3 843 10 317

46

IMMIGRATION SERVICES

INSPECTORATE ACTIVITIES: APRIL – JUNE 2012

ISSUE STATISTICS

Failed/rejected asylum seekers handed over to Inspectorate for deportation 225

Employers prosecuted 7Undocumented foreigners detected 401

Deported within 30 days 193Cases referred to Inspectorate for investigations 720Cases referred to Inspectorate completed within 28 days 382

47

KEY AREA ACTIVITIES

Compliance to Wellness plan and activities

The Province has scheduled and will participate in the following wellness events:25 July 2012 – Men’s Health Awareness event in East London – about 120 men to attend the event9 August 2012 – Women’s Day celebrations – will join the Provincial event & an event will also be organized for about 300 EC women 15 to 16 September – will have heritage events throughout the week end25 November – 16 Days of Activism and will join the Dept of Social Development1 December – World Aids Day3 December – International day for People with disabilities – will join Dept of Social Development10 December – No violence against women & Children – will have own event, venue to be determined

Monitoring morale and wellness of officials

EMPLOYEE WELLNESS

48

The Provincial Asset Register is ONLY updated through the Director: Finance & Support Office

This ensures the relevant changes are effected & communicated to HQ from a central point

Quarterly asset verification will be undertaken to ensure assets are efficiently & effectively accounted for

In-house Asset Management training will be conducted in July 2012 to ensure all relevant role players are educated & kept up to date

Each Region has appointed Asset Controllers to ensure compliance with PFMA

ASSET REGISTERS &AND ASSET MANAGEMENT

49

KEY AREA NUMBER PERCENTATAGE

Number of vehicles in the Province 127 100%

Number of vehicles involved in accidents 6 4.7%

Number of vehicles not utilized 22 17%

Number of Functional vehicles105 83%

Number of mobile offices 17 100%

Number of Functional mobiles 1 5.9%

Number of dysfunctional mobile 16 94.1%

GRAND TOTAL

FLEET MANAGEMENT

50

REVENUE MANAGEMENT 01 APRIL TO 30 JUNE 2012

Alfred Nzo, OR Tambo & Joe Gqabi DMs - R2 071 582

Cacadu & Nelson Mandela Bay Metro - R3 100 266

Chris Hani, Amathole & Buffalo City Metro - R3 330 980

Qacha’s Nek Port of Entry - R41 500

Tellebridge Port of Entry - R42 500

TOTAL - R8 586 828

51

CORRUPTION PREVENTION & PROSECUTION

KEY AREA

NUMBER OF CASES

Closing balance of cases as at 31 March 2012 100

Number of new cases as at end June 2012 28

Arrests - 2 public members 2

Hearings held as at 30 June 2012 1 (finalized)

TOTAL CASES ON HAND: 127

52

CORRUPTION PREVENTION AND PROSECUTION

NATURE OF OFFENCE PROGRESS OUTCOMELRB fraudulent(Zimbabwean) Awaiting for interpreter Pending

Zimbabwean arrested for applying for LRB Zimbabwean deported and informant charged R2500 (J534)

Zimbabwean Deported SA (informant was charged and paid R2500 (J534)

Fraudulent Birth Registration) Outcome of appeal confirming dismissal was received during the quarter (official in Qumbu)

Finalized - dismissal

Fraud on LRB cases

Outcomes of appeal for 4 officials in Mthatha, confirming dismissals and one (1) official was suspended for one month without pay

Finalized - dismissal

53

KEY AREA ACTIVITIES

Number of security clearances issued

Confidential 104Secret 6Top Secret 2Total 112

Pending security Clearances

Confidential, Secret & Top Secret: 80 currently in progress with SSA

Security Clearances Denied 5 – All Secret

Number of security clearances forms issued (Z 204) 267

Number of security clearance forms to be submitted to SSA

Confidential 62Secret 16Top Secret 3Total 81

VETTING

54

KEY AREA ACTIVITIES

Security Services • Security Services provided by Eastern Guard Security Services • The Control security officer visits offices to undertake threat & risk

assessments & brief employees on security measures• New offices are assessed for security standard compliance with

before acceptance• Only seven office break-ins reported this financial year• Plan to put tight security measures in place

Security Awareness No formal awareness conducted to date, but the Control Security Officer plans to undertake security awareness campaigns, targeting not only new appointees but also existing employees•Three conduction of awareness during Induction training were presented.

SECURITY SERVICES

55

KEY AREA

Revenue is collected by Cash in Transit – G4S, in all offices except Keiskammahoek, Dutywa, Ngqamakhwe, Stutterheim & Zwelitsha.

Offices with high volumes of revenue collection banked daily, while others twice or three times a week

Although revenue is collected by G4S there is a challenge of deposit books that are not brought back to the office in order to prepare for the next banking. This issue was addressed with Service Provider Management & has promised to rectify the error

SECURITY SERVICES - CASH IN TRANSIT

56

LABOUR RELATIONS CASES

KEY AREA

NUMBER OF CASES

OUTCOMES

Dereliction of duty, non compliance with DPSA 1 Investigation finalized & case referred to Labour Relations

Abuse , Misuse and maladministration of government vehicle

5 Same as above

Solicit of bribes 2 Same as above

Maladministration 1 Same as above

Arbitration on dismissal 1 Pending

Closing Balance 10

SANCTIONS

Warnings 3 2 Suspension for one month and final written warnings, while 1 was Final Written Warning

57

INTERACTION OF STAFF

The Province interact with staff through the following meetings:

Provincial Management meetings (SMS, Provincial Support & Office Managers) – MonthlyBroad Management meeting quarterlyDistrict Management Meeting (Local Office Managers & Support) – Staff Meetings – Once a week at Region 1

STAFF ENGAGEMENTS

58

Issue Achievements What has improved

Filling of priority posts

Filling of 1 Local Office Manager (ASD) Sterkspruit; 27 posts of Chief Administration Clerks – Heads of Local Offices Small & supervisors

Offices & service delivery levels improvedReduction in number of complaints

Outreach programmes

For the quarter the Province had a target of 2 outreach programs, and had as at end June conducted 4 (Bhizana, Mthatha, Qumbu & Lusikisiki)

Ensured that South African citizens are issued with IDs

Labour Relation cases

Finalisation of the long outstanding appeal cases

Performance of staff will improve and changed

Achievements

59

Issue Achievements What has improved

Alteration or fabrication of Section 22 permits

2 x foreign nationals arrested – conviction: admission of guilt with the option of a fine and suspended sentence of three (3) years not to be guilty of the same offence

The message of conviction was spread within the Matatiele area on alterations on DHA enabling documents

Birth registrations under 30 days

The Province has set a target of 18 207 birth registrations and as at end of the Quarter 17 689 births under 30 days were registered

This has ensured that registration at birth is the only point of entry to the National Population Register

Mobile Office activities

- Successful deployment to the 2012 Phelophepa project for three weeks (30th April to 18th May 2012-15th June – deployment in the event organised by SAPS for Students at Dan Qeqe Stadium, - 16th June- two mobile offices deployed at Woolfon stadium in the National event organized by NYDA -DHA participation at Bethelsdorp in the event organised by ‘Helping hands” for the poor

Clients were served and required documents were issued to the client

Achievements

60

Issue Challenges What has been done

Stakeholder forums

Local forums not sitting; meetings postponed at last minute due to unavailability of members/ other commitments

The District Stakeholder forums will visit local Stakeholder forum for revival of the forums

Amendments & Duplicate cases

Taking too long to be resolvedReferred to Nodal points at Headquarters for intervention

Office Accommodation

Office accommodation not conducive, most critical areas Dutywa, Middledrift, Matatiele, Sterkspruit, Mount Fletcher, Maclear, Mount Frere, Bhizana, East London, Lady Frere

Plead with NDPW for business unusual in terms of procuring accommodation.Joe Gqabi District Forum wrote a letter to Procurement Section to address the problem. Approval of funds for procurement of accommodation for Bhizana & Matatiele already submitted to NDPW. DHA/Nkonkobe Stakeholder Forum has intervened in securing office space for Middledrift, NDPW requested to do the nominated strategy since accommodation in the area is scarce.

Challenges

61

Issue Challenges What has been done

Risk on Immigration Services at POE Qachasneck

One Immigration officer on duty for eight (8) hour at arrival and departure point

Incident been reported on Monthly report to PM

Risk cash registers

Void till slips not signed and reason for void not listed. Auditing against applications submission and reconciliation

Reported on Monthly report to PM

Retrieval of documents at archives from Head Office to Province

No co-operation at Head Office – no nodal point for submission of requests

Requisition forward to Head of section, still no co-operation.

Risk on deposit book on submission for banking with G4S

No return of deposit books timeously

Requisition were address to Management, finance management must make copies of deposit book before submission to G4S and bank

Challenges

62

Issue Challenges What has been done

Security services

(one security ) on site on Saturday whereas the volume of clients are just like normal working days- and also there are clients that need to be escorted to the officials

Employment of more security officers, at least two for safety of officials

Challenges

63

ENKOSI

THANK YOU