building a global master people database - jeff a. carlsen, reyes holdings, l.l.c

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Building a Global Master Building a Global Master People Database People Database Jeff Carlsen, Senior Vice President and Chief Human Capital Officer Reyes Holdings, L.L.C.

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Page 1: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Building a Global Master Building a Global Master People DatabasePeople Database

Jeff Carlsen, Senior Vice President and Chief Human Capital Officer

Reyes Holdings, L.L.C.

Page 2: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Introduction

Reyes Holdings - $20B holding company with expertise in logistics and distribution3 Business Units

• Reyes Beverage Group• Martin Brower• Martin Brower• Reinhart Foodservice

Page 3: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Situation

Before 2012:Gl b l 6 t i i N th A i S th• Global span – 6 countries in North America, South America & Europe (Ireland only)

• Languages - 4Languages 4• Multinational format

After 2012:• Global span – 16 countries in North America, South

America, Europe and APMEA• Languages 7 with multiple English and French dialects• Languages – 7 with multiple English and French dialects• Global format

Page 4: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Challenges/Concerns

• Current HRMS Environment - limited capabilities in processing payroll (North America Only)p g p y ( y)

• No Visibility - HR Data outside of North America• Largest Line Item Costs – Employee related items

• Reporting Complexity - numerous data sources and time zones

• Limited Controls Environment adding new employees to• Limited Controls Environment - adding new employees to HR data base/payroll

• Potential for Ghost Payroll• Limited Controls - Compensation Management• Encumbered Ability - transferring employees between

co ntries/B siness Unitscountries/Business Units

Page 5: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Goals & Objectives

The Goals of this project:• To provide an easy way to maintain basic human p y y

resources data for employees across the globe• Require specific approvals before data can be added or

edited in the Master People Database (MPDb)p ( )• To maintain the data integrity through proper validation and

auditing. The Objectives of this project:The Objectives of this project:

• To design a simple, intuitive web-based application; with,• An approval process that provides proper notification, and

A kfl th t t k th th h th l• A workflow that tracks the progress through the approval process

Page 6: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

System Overview

Uses: • The Global HR Workflows application will allow selected users to

maintain the HR data for their company or location• Will allow users to get new employees added into Reyes Holdings’

HR systems • Maintain existing employee data, and process terminations efficiently

Features and/or Design focus included:• Ease of use• Streamlined administration• Real-time data retrieval capabilities from the Kronos database• User authentication and access permissions (security)p ( y)• Multi-language capabilities• Notification process• Application is a new .NET web application using a SQL Server pp pp g

database

Page 7: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Statement of Scope

Beta: to provide a solution for Martin Brower UK to maintain human resources data for each employee. The scope involved the following tasks:

• Define Database (MPDb) Create a database that provides the structure required- Create a database that provides the structure required for the Global HR application (defined set of data fields)

• Database design included consideration for future multi-language requirements

• Web application• Web application - Develop a new web application (Global HR Workflows)

to provide a data interface for HR professionals in the p pUK

Page 8: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Statement of ScopeThe Web Application included the following 9 pages:

1) Login page for authenticating users and to select a different language

2) Home page for selecting an appropriate workflow2) Home page for selecting an appropriate workflow

3) Add Employee page to enter newly hired employees and submit for approval

4) Edit Employee Data page to make changes to existing employee data and submit for lapproval

5) Terminate Employee page to process an employee termination

6) Approve New Employee page to view and process (approve or cancel) the request for adding a new employee

7) Approve Changes page to view and process a request for changing data for an existing employee

8) Select Employee pop-up for the users to easily locate and select an employee for the edit or termination workflows

9) Security page to allow system administrators to control which employees users have taccess to

Page 9: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Statement of Scope

Workflow/Dataflow Requirements:

• Develop a system with workflows to alert approvers and submitters during the approval process

• Develop programs to automatically update and maintain the data• Develop programs to automatically update and maintain the data between the GlobalHR database and the Kronos database

- Ensures that changes which are fully approved within the Global HR application will get updated in the Kronos databaseGlobal HR application will get updated in the Kronos database quickly and accurately

• Duplicate existing data interfaces between Kronos and other critical HR Systems in real time to assure data consistencyHR Systems in real time to assure data consistency

Page 10: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Login Page

The web application will be accessed after proper authentication on a Login page. After navigating to the web site, a user will enter his/her login ID and password to access the application Once in thelogin ID and password to access the application. Once in the application, the user will be limited to employee data that is defined in the security tables

Page 11: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Home Page

• Allows users to process approvals • Initiate new workflowsInitiate new workflows• Track the workflows they have submitted

• The home page is divided into three sections:1. Requesting your Approval 2. Initiating a Workflow 3. Tracking Approvals

Page 12: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Section 1: Requesting your Approval

1. Displays the workflow type:

• ADD = Add Employee• ADD = Add Employee

• EDIT = Edit Employee Data

TERMINATE T i t E l• TERMINATE = Terminate Employee

2. Indicates the company, location and employee for which the workflow has been submitted for approvalwhich the workflow has been submitted for approval

3. Displays up to 3 approvers and whether or not they have approved the workflowpp

Page 13: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Section 2: Initiate a Workflow

1. To submit a new workflow, the user selects from the 3 choices (buttons): ( )

• Add Employee- After selecting the Add Employee button, a new browser window will open and display the Add Employee page.

• Edit Employee Data - When a user selects the Edit Employee Data button a new browser window willEmployee Data button, a new browser window will open and display the Edit Employee Data page

• Terminate Employee And when a user chooses theTerminate Employee.. And when a user chooses the Terminate Employee button, a new browser window will open and display the Terminate Employee page

Page 14: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Section 3: Track Approvals

1. After a user submits a new workflow it will appear in this section• After it is either fully approved or cancelled by

anyone, it will continue to appear for two additional weeks after the date of the last approver (or after itweeks after the date of the last approver (or after it has been cancelled)

2. Users may click the View link to preview the workflow y p

Page 15: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C
Page 16: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Add Employee Page

Purpose: This page appears in a new window when a user selects the Add Employee button on the Home page. It is used when an employee is hired.hired. The page consists of 3 sections:

1. Approval Routing Information – This is the first section at the top of the page After selecting the Hiring Company and Hiring Location thethe page. After selecting the Hiring Company and Hiring Location, the user can then select the appropriate approvers.2. Employee Information – This section includes the personal information that will be maintained for the employeeinformation that will be maintained for the employee. 3. Job Information – This section includes the job-related information that will be maintained for the employee.

Wh th h l t d filli t th f i d b thWhen the user has completed filling out the form, as required by the validation rules on the page, the Submit button is selected. This saves the data in the GlobalHR database so it is available to be viewed on the Home page by the User and the selected Approverspage by the User and the selected Approvers.

Page 17: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C
Page 18: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Edit Employee Page

This page appears in a new browser window when a user selects the Edit Employee Data button on the Home page. It is used to change the data for a current employee.The page consists of 4 sections:

1. Select Employee – The user must first select the employee that needs to be updated. This section includes a button titled Findneeds to be updated. This section includes a button titled Find Employee. Once an employee is selected his/her data is displayed on the form. 2. Approval Routing Information – In this section, the user enters2. Approval Routing Information In this section, the user enters the Effective Date of Change and selects the appropriate approvers.3. Employee Information – The user can edit the data in this 3 p oyee o at o e use ca ed t t e data t ssection, as needed, before submitting the workflow for approval.4. Job Information – The user can edit the data in this section, as needed, before submitting the workflow for approval. eeded, be o e sub tt g t e o o o app o a

Page 19: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C
Page 20: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Terminate Employee Page

This page appears in a new browser window when a user selects the Terminate Employee button on the Home page. It is used to process an employee termination It is a simple process that requires noan employee termination. It is a simple process that requires no approvals.The page consists of 2 sections:

1 S l t E l Th t fi t l t th l th t1. Select Employee – The user must first select the employee that is to be terminated. This section includes a button titled Find Employee. Once an employee is selected his/her data is displayed on the formon the form. 2.Termination Information – In this section, the user enters the Termination Date and selects a Termination Reason.

Wh th h l t d filli t th f th S b it b tt iWhen the user has completed filling out the form, the Submit button is selected. This saves the data in the GlobalHR database so it is available to be viewed on the Home page by the User.

Page 21: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Terminate Employee

Page 22: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Approve New Employee Page

This page appears in a new window when a user selects the Process or View link on the Home page for an Add Employee workflow (ADD). TheView link on the Home page for an Add Employee workflow (ADD). The data can be reviewed and processed from this page, but the data cannot be edited. Features:Features:

• The page consists of the same 3 sections as the Add Employee workflow, but all the data is read-only

• In addition to previewing the data a user can process the workflow• In addition to previewing the data, a user can process the workflow from this page. If the user is an Approver and has not yet approved the workflow, the Approve and Cancel buttons will appear at the bottom of the page for processingbottom of the page for processing

Page 23: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C
Page 24: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Approve Edit Page

This page appears in a new window when a user selects the Process or View link on the Home page for an Edit Employee Data workflow (EDIT) The data can beEmployee Data workflow (EDIT). The data can be reviewed and processed from this page, but the data cannot be edited. Features:

• The page consists of the same 4 sections as the Edit Employee Data workflow but all the data is read onlyEmployee Data workflow, but all the data is read-only.

• In addition to previewing the data, a user can process the workflow from this page. If the user is an Approver and has not yet approved the workflow, the Approve and Cancel buttons will appear at the bottom of the page for processingof the page for processing.

Page 25: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C
Page 26: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Security

All users must be set up with access to the employees they need. Users can be restricted to employees in a specific Company orUsers can be restricted to employees in a specific Company or Location, and access to specific employees can be explicitly included or excluded. Features:Features:

• Accessible only to users that have been granted Administrator rights. If a user has Administrator rights, a drop-down menu will appear on the Home page next to the Sign Out link at the top ofappear on the Home page next to the Sign Out link at the top of the page.

Page 27: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Security

After selecting the Security menu item, the Security page will display.

Page 28: Building a Global Master People Database - Jeff A. Carlsen, Reyes Holdings, L.L.C

Accomplishments

• Removes obstacles/barriers in processing payroll globallyF ll Vi ibilit HR D t t id f N th A i• Full Visibility - HR Data outside of North America

• Reporting Simplicity – using SQL Reporting Tool • Strong Controls Environment –Strong Controls Environment –

• Creates Audit Trail• Integrated Compensation Management Processg p g

• Rolls Up to WHQ in Chicago• Unencumbered Ability - transfer employees between

t i /B i U itcountries/Business Units