build your marketing toolkit: proven marketing techniques for small business growth

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Halfm oon Yoga B•B•Q Build Your Marketing Toolkit A framework for small businesses and organizations. © 2014

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Build Your Marketing Toolkit: Proven Marketing Techniques for Small Business Growth

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Page 1: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

HalfmoonYogaHalfmoonYoga

B•B•Q

Build Your Marketing ToolkitA framework for small businesses

and organizations.

© 2014

Page 2: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

/GhostPartner @GhostPartner+GhostPartner

Howard Flint | CEO [email protected]

Page 3: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

/GhostPartner @GhostPartner+GhostPartner

Content Marketing:

Email marketing

Company newsletters

Anything that has writing

Social Media strategy & marketing

SEO

WordPress Websites

Blog content

Engage your

clients

Page 4: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

GetTheseSlides

make sure we have your email address

GhostPartner.com

Page 5: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

Great

Big

Hugestick around until the end for a special offer

Page 6: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

Email

Web

Social

Content Marketing

Page 7: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

7

Grow with Constant ContactGet results fast, with affordable, easy-to-use

engagement marketing tools and free coaching.

Offers& Promotions

Events& Registrations

Newsletters& Announcements

Feedback& Surveys

Page 8: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

8

Marketing has changed

Goals and objectives

4 Pillars of Marketing SuccessGet found (discoverability)

Nurture relationships, grow your lists,increase loyalty

Use campaigns that drive action

Analytics and decision-making

Next steps

Agenda

Page 9: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

Marketing | Goals & objectives | 4 pillars | Next steps

Page 10: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

MarketingYou have an advantageYou can be your authentic self

Page 11: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

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marketing

Marketing

At its core, marketing is abouteliciting a physical and measureable

response

Page 12: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

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Marketing

Marketing has changed.

Find

Marketing then. Marketing now.

Convert

Keep

Page 13: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

17© Constant Contact 2012

Marketing

Engagement marketing

~10%Newbusiness

~90%Currentcustomers

Page 14: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

18

Marketing

Engagement marketing

newbusiness

~90%Word of mouth

~10%New prospects

Newbusiness

Page 15: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

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Marketing

Engagement marketing

~9%Word of mouth

~1%New prospects

~90%Currentcustomers

Page 16: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

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Marketing

Engagement marketingis marketing for the other 99%

99%

Page 17: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

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Marketing

Engagement is the new word of mouth

Page 18: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

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Marketing

Small business marketing

isn’tColor schemes

Catchy slogans

Super Bowl ads

“Pretty” emails

Page 19: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

24

Marketing

Small business marketing

isGetting

measureableresults

Delivering onyour promise

Nurturing relationships

Page 20: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

Marketing | Goals & objectives | 4 pillars | Next steps

Page 21: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

26

Goals & objectives

Marketing goals

new customers, donorsReach

repeat business, supportDrive

leads and relationshipsNurture

members, advocates, volunteersEngage

donations, revenueIncrease

Page 22: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

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Goals & objectives

Get more specific with objectives

donations this monthDrive

content to tradeshow leadsDeliver

seats on a SundayFill

Page 23: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

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Goals & objectives

Get more specific with objectives

seats on a SundayFill

Page 24: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

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Goals & objectives

Is it a good objective?Three questions to ask

Will achieving this objective help my business grow?

1 2

Is this objective attainable?

3

How will I measure it, ormy progress towards it?

Page 25: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

Marketing | Goals & objectives | 4 pillars | Next steps

Page 26: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

36

4 Pillars

Getting found & discoverability

Engage & nurture

relationships

Campaigns that drive action

Analytics & making

decisions

Page 27: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

37

4 Pillars

Getting found & discoverability

Engage & nurture

relationships

Campaigns that drive action

Analytics & making

decisions

Mobile

Search & SEO

Social

ListingsOpen

Page 28: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

38

4 Pillars

Getting found & discoverability

Engage & nurture

relationships

Campaigns that drive action

Analytics & making

decisions

Engagement marketing

List growth & management

Loyalty

PermissionCAN-SPAM compliance

THANKYOU

BonusOff

Mobile

Search & SEO

Social

ListingsOpen

Page 29: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

39

Engagement marketing

List growth & management

Loyalty

PermissionCAN-SPAM compliance

THANKYOU

BonusOff

4 Pillars

Newsletters & Announcements

Feedback & Surveys

Offers & Promotions

Events & Registration

Getting found & discoverability

Engage & nurture

relationships

Campaigns that drive action

Analytics & making

decisions

Mobile

Search & SEO

Social

ListingsOpen

Page 30: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

40

Results & reporting

Analytics – “so what?”

Adjustment and iteration

Hypothesis testing

Newsletters & Announcements

Feedback & Surveys

Offers & Promotions

Events & Registration

Engagement marketing

List growth & management

Loyalty

PermissionCAN-SPAM compliance

THANKYOU

BonusOff

4 Pillars

Getting Found & Discoverability

Engage & Nurture

Relationships

Campaigns That Drive Action

Analytics & Making

Decisions

?

Mobile

Search & SEO

Social

ListingsOpen

Page 31: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

41

4 Pillars

Getting Found & Discoverability

Engage & Nurture

Relationships

Campaigns That Drive Action

Analytics & Making

Decisions

Newsletters & Announcements

Feedback & Surveys

Offers & Promotions

Events & Registration

Engagement marketing

List growth & management

Loyalty

PermissionCAN-SPAM compliance

THANKYOU

BonusOff

Results & reporting

Analytics – “so what?”

Adjustment and iteration

Hypothesis testing?

Mobile

Search & SEO

Social

ListingsOpen

Page 32: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

Marketing | Goals & objectives | 4 pillars | Next steps

Page 33: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

43

Next steps

This is important

Page 34: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

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Next steps

You can do this!

Page 35: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

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Next steps

Start where you areAnd where your customers andrelationships are.

SAVE!

Page 36: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

HalfmoonYogaHalfmoonYoga

B•B•Q

Want to learn more?

www.constantcontact.comSelect Resources » Local Learning » Seminars

Local learning near you…

Want help in your area?

marketplace.constantcontact.comSelect “Services” and use search box to find a partner near you

Expert partners near you…

© 2014

Page 37: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

© 2014

2014 Future WorkshopsAll workshops are from 9 - 11 am,

Keller Williams Realty, 540 Lake Center Parkway, Ste. 201, Cumming, GA

Thursday, June 19Email and Social Engagement Campaigns That Drive Action 

Thursday, Aug. 21A Morning of Social Media 

Friday, Sept. 19Creating Offers and Promotional Campaigns That Drive Action

Thursday, Oct. 16Event Marketing Campaigns That Drive Action

Thursday, Nov. 20Customer Insight & Research Campaigns That Drive Action

Page 38: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

Great

Big

Hugestick around until the end for a special offer

Page 39: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

HalfmoonYogaHalfmoonYoga

B•B•Q

© 2014

Quick Start Email> Social

MarketingPromotion

You will receive…1. FREE Constant Contact™ Account Setup2. FREE Website Match Email Template3. FREE Import of your lists 4. PLUS Ghost Partner will pay for your first month

See Evaluation Form at your table

Page 40: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

#SocialGhost

GhostPartner.com

Q&A

Page 41: Build Your Marketing Toolkit:  Proven Marketing Techniques for Small Business Growth

#SocialGhost

GhostPartner.com

Thank You & Goodbye