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sales@spotsndots.com Copyright 2017.The Daily News of TV Sales Friday, March 17, 2017

BUICK AND LEXUS BACK ON TOPSCORE HIGHEST IN SERVICE SATISFACTION This weeks Automotive News reported the results J.D. Powers latest scorecard of satisfaction with dealership service departments. Buick and Lexus regained their familiar top rankings helping the U.S. industry auto industry for the second straight year. The 2017 version of the Consumer Service Index Study shows that General Motors Buick brand raised its score to 860 on a 1,000-point scale. Buick won the title for the third time in four years among the mass market brands, and that kept GM as a top performer in the yearly study. Mini, last years winner in the mass-market brands followed Buick. GMC, Chevrolet and Nissan were in the top five to bring the mass-market average up by five points to 807. Four Fiat Chrysler brands, Dodge, Ram, Jeep and Fiat, finished at the bottom of the mass-market list. Lexus, Toyotas luxury brand was number one for that category for five straight years, but fell from the top spot for three years. Lexus took the title again this year with 874 out of 1,000. Up five points from last years score. Audi dropped from last years top spot behind Lexus, but still placed high among the luxury brands. Lincoln, Porsche and Cadillac rounded out the top five for the category with an average of 859. The lowest scoring luxury brands were Acura, Volvo, and last-placed Land Rover. This is the seventh straight year that each of General Motors four remaining U.S. brands ranked among the top five in either category. The study pointed to overall service quality improvements and the performance of service advisors, and noted that franchised dealers service departments exceeded the performance of independent service shops by a wide margin. Chris Sutton, J.D. Powers vice president of U.S. automotive retail practice noted that there are some areas were dealers have lots of room for improvement. For instance, 55% customers indicated they will definitely will return to a dealership for service if they are contacted by phone during the service visit. That percentage rose to 67% if they receive updates during the visit by text. Customers increasingly prefer to get updates by text. Forty-one percent of Gen Y and Gen X (born in 1965-1994) and 25% of baby boomers (1946-1964) say they prefer to get updates by text. Sutton said in a statement that only 3% of customers indicate they receive text message updates. Correcting that disconnect by adding more text message capability should be a priority with a service operation.

ADVERTISER NEWS Responding to speculation raised about a Volkswagen/Fiat Chrysler possible combination, Fiat Chrysler head Sergio Marchionne said he has zero interest in a deal and he wont call VW boss Matthias Mueller. But he added, If (Mueller) wants to come, he knows where I live Dr. Pepper Snapple reported 1% gains in volume for the year in both carbonated soft drinks such as Dr. Pepper and 7Up, and non-carbonated beverage such as Snapple and

MottsRecreational Equipment Inc. (REI) is organized as a consumer cooperative owned by active members who have paid a $20 lifetime fee. Operating 147 stores in 36 states, REI finished its fiscal year with almost a 4% same-store sales increase, helped

by an 18% bump in digital salesWilliams-Sonoma comparable-brand revenue fell 0.9% in its fiscal Q4, with declines at Pottery Barn and PBTeen pulling down a 6.6% comparable-brand increase from West ElmAnother tough quarter for Christopher & Banks: Comp store sales were down 7.8%, and that was in comparison to a quarter in the previous year that itself had been down 3.4% year-to-year.. Dollar General Q4 same-store sales were up 1.0%, just about in line with a full fiscal year comp gain of 0.9%. During the year, the chain opened another 900 stores and remodeled or relocated another 906. Plans for this year call for another 1000 stores French-themed bakery-caf chain La Madeleine, currently with more than 80 cafes in 8 states, plans to double its size by re-franchising company-owned locations in successful markets on an entire-market basis. Nations Restaurant News comments large-scale restaurant operators like to control entire markets for a brand to control marketing and advertising. Additionally owning an entire market lessens worries that a sub-standard owner nearby could hurt the brands reputationRetaildive.com says Adidas is ditching television ads to instead emphasize mobile-based marketing in an effort to reach the so-called Generation Z demographic, CEO Kasper Rorsted told CNBC. Its clear that the younger consumer engages with us predominately over the mobile device. (Continued on page 3)

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NETWORK NEWS CBS has announced its lineup for the summer featuring a new drama and a new game show. The network has scheduled Salvation right after Big Brother on Wednesday, July 12th at 9 PM (ET). The 10 PM (ET) slot will go to a Criminal Minds rerun. On June 29th, Big Brother Thursday will return, followed by the third season premiere of Zoo. On Sunday, July 9th at 9 PM (ET), the new game show Candy Crush will have its series debut following the Sunday version of Big BrotherJohn Larroquette (TNTs Librarians) will return to his network comedy roots with a starring role with Bobby Moynihan in the CBS single-camera comedy pilot Me, Myself and I. The five-time Emmy winner will play the 65-year-old Alex Riley in the comedy that examines one mans life as a 14-year-old in 1991, a 40-year-old in present life (Moynihan) and a 65-year-old in 2042. Actress Mandell Maughan has been cast in the pilot playing young Alexs momCBS will air a two-hour special on the life and legacy of Princess Diana, marking the 20th anniversary of her death. Gayle King will anchor Princess Diana: Her Life-Her Death-The Truth on Monday, May 22nd at 8 PM (ET). ABC previously announced a four-hour documentary mini-series on the late Princess of Wales to air over two nights in AugustNBC revealed a plan to air Saturday Night Live, live in all time zones. In making the announcement, NBC Entertainment Chairman Bob Greenblatt said, we thought it would be a great idea to broadcast to the west and mountain time zones live at the same time its being seen in the east and central time zones. That way, everybody is in on the joke at the same time. Each episode will air live at 11:30 PM (ET); 10:30 PM (CT), 9:30 PM (MT) and 8:30 PM (PT). The new schedule kicks off Saturday, April 15th with the show hosted by Jimmy Fallon, followed by Chris Pine hosting on May 6th, Melissa McCarthy on May 13th and Dwayne Johnson hosting the season-ender on May 20thEva Longoria (Desperate Housewives) has closed a deal to play the lead in the Fox single-camera comedy pilot, Type-A, about a group of consultants hand-picked to do the dirty work most professionals cant handle: layoffs, downsizing, and generally delivering bad news. Longoria is also set for a high-profile guest-starring role this spring as the director of the Nevada Gaming Commission on the Fox primetime hit Empire. She also produced the series Devious Maids for Lifetime, and starred in and produced Telenovela for NBC.

DONE DEALS Nexstar Media Group has named Fran McRae-Posey the

new VP/GM of KLFY (CBS) and associated digital services in Lafayette, LA (DMA #120). Most recently, McRae-Posey was General Sales Manager at KSLA (CBS) in Shreveport. Prior to that she was General Sales Manager of KTAL in the same market. During her career, McRae-Posey held sales management positions in Billings MT,

Greensboro-High Point-W. Salem, and Baton Rouge.

AVAILS Rare opening for a General Sales Manager in Greensboro/High Point/Winston Salem, NC at FOX8/WGHP, one of the top ranked FOX affiliates in the country. We are a powerhouse producing 10.5 hours of local news per day to better serve our communities, we lead the market and much of the country in digital success and constantly strive to improve in everything we do. Positive people, positive culture and room to soar. Phone calls encouraged. Please visit www.tribunemediacareers.com to apply. EOE.

FOX Richmond seeks a dynamic Marketing Consultant who is an enthusiastic, accountable individual with drive to join our growing team. The successful candidate will need to possess the ability to thrive in a fast paced, competitive, multi-media environment. Were looking for a creative person to generate revenue by prospecting and selling television and a variety of digital opportunities. Responsible for attracting new clients,

proposal preparation and presentations, as well as, maximizing revenue on existing account list. CLICK HERE for more info or to apply. EOE You arrived at work today not realizing that the best FOX affiliate in the country is looking to hire a Local Sales Manager. KVVU FOX5 in Las Vegas (where the sun always shines and entertainment never ends) is searching for a leader who brings a desire to train individuals, generate creative ideas to develop new business and grow key accounts. Las Vegas is a bright city and KVVU FOX5 employs only the brightest stars. If you want to shine, please apply online by going to http://www.meredith.com/viewjobopenings. Meredith Corporation is an Equal Opportunity Employer ABC6 in Providence, Rhode Island is looking for a sales professional with sales experience to join this growing ABC affiliate as an Account Executive. We need an enthusiastic, accountable individual to work with local and regional clients at the agency and local levels. This posit