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Budapest November 2006 P S ICMCI Value Creation and Image Building through Certification of Competency in the Management Consulting Industry Peter Sorensen, CMC Chairman 2005-07, ICMCI

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Budapest November 2006 PS ICMCI

Value Creation and Image Building through Certification of Competency

in the Management Consulting

Industry

Peter Sorensen, CMC

Chairman 2005-07, ICMCI

 

Budapest November 2006 PS ICMCI

Greetings from ICMCI Executive Committee 2005-2007:

Chairman Peter Sorensen Denmark Vice Chairman G. Shanker IndiaVice Chairman Gerd Prechtl AustriaVice Chairman Liew Shin Liat Singapore Treasurer Alphons Roels Netherlands Secretary Brian Ing UKPast Chairman Barry Curnow UK

Executive Director Caroline Loomans Netherlands

Budapest November 2006 PS ICMCI

Certification of Competency • Mission• Goals• Geography• Principles• Policies• Documentation• Assessment• CMC, Certified Management Consultant• ACP, Accredited Consulting Practice• Structure (Global, Hub, National)• International Linkages• Current Trends• Value Creation

Budapest November 2006 PS ICMCI

Mission of ICMCI • To elevate the standards of management consultants worldwide,

and to provide the international community with the confidence that these standards, combined with the certification process of its member institutes, will ensure that certified management consultants serve their clients with world-class competency & professionalism

• To support the creation & development of national professional institutes throughout the world as well as encourage information sharing, networking & reciprocity between institutes adhering to ICMCI international standards & its code of conduct

Budapest November 2006 PS ICMCI

ICMCI Goals• Stimulate the creation and development of a

global profession with institutes and consultancies as players

• Communicate the Common Body of Knowledge and Competence Model as learning and training resources

• Maintain minimum global standards • Stimulate national institutes to produce their

own appropriate implementation models

Budapest November 2006 PS ICMCI

Budapest November 2006 PS ICMCI

ICMCI Members

Australia, Bangladesh, China, Chinese Taipei, Hong Kong, India, Japan, Jordan, Korea, Malaysia, New Zealand,

Singapore, Thailand

Austria, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Macedonia, Netherlands,

Norway, Poland, Portugal, Romania, Russia, Spain, Sweden, Switzerland, Turkey, United Kingdom

Nigeria, South Africa

Brazil, Canada, USA

Budapest November 2006 PS ICMCI

ICMCI Principles• Individual Certification of Management

Consultants according to International Standards

• Ethics – Code of Professional Conduct, Disciplinary Board, Collegiate Evaluation of Complaints, Sanctions

• Diversity of practice in implementation, according to markets and culture – one standard per country

• Self assessment and development

Budapest November 2006 PS ICMCI

ICMCI Policies

• Full Members subject to triennial review• Provisional Members receive coaching• Institutes must have adequate procedures for

qualifying individuals to CMC standard,• Accredit practices according to protocol• May approve educators and trainers• Reciprocity and Mutual Recognition between

institutes

Budapest November 2006 PS ICMCI

ICMCI Documentation• Agreements have been reached on :

– International Code of Professional Conduct– International definitions within the profession– Common Body of Knowledge (CBK)– Common Competence Framework – Minimum qualification requirements for CMC

consultants– A basis for reciprocity between member institutes– Accreditation of Management Consulting Practices

(ACP)

Budapest November 2006 PS ICMCI

ICMCI Assessment

• ICMCI assures valid CMC Certification according to common standard in all member institutes – through assessment and documentation of standards and procedures

• ICMCI assures that Accredited Consulting Practices (ACP) are accredited under common standards and procedures in various ICMCI institutes

• Learning through sharing Best Practice• Knowledge exchange

Budapest November 2006 PS ICMCI

What is CMC? International Quality Standard for Individual

Management Consultants

(technical competence, social competence, methodological competence, ethics)

International Certification for individual management

consultants

Official body for awarding the CMC is the National Institute

for Management Consultants

(in Hungary VTMSZ)

Budapest November 2006 PS ICMCI

Why CMC – Certification?• Qualification on a voluntary basis:

• - including regular quality assessments• International recognition:

• CMC is a unique and worldwide competence standard for individual management consultants

• CMC ensures that certified management consultants serve their clients with high level competence and professionalism

• Elitist international community of management consultants:• Public Relations and networking platforms provided by

the National Institutes of Management Consultants and ICMCI

• Increase of transparency, security and confidence for clients • Improvement of the profession´s image

Budapest November 2006 PS ICMCI

CMC – Benefits for ClientsQuality Assurance

• CMC ensures Consulting Performance, Experience and Ethics,

– thus facilitates the selection and evaluation of adequate management consultants

• Monitoring on a regular basis ensures a mature management consulting performance

• Permanent education secures fundamental and up-to-date knowledge

Budapest November 2006 PS ICMCI

CMC Competence Profile

• Consultants’ know-how

• General knowledge of business management

• In-depth knowledge in the areas of specialization (technical and clients’ business)

• Business acumen

• Social competencies• Ethical principles • Personal development

Budapest November 2006 PS ICMCI

CMC Requirements

• Management Consultant – owner or employed

• Main occupation as a management consultant

• Independent company

• Working as a consultant for at least 3 years

• Academic education / Equivalent / 5 additional years

• Participation in IMC Seminar on ethics (DK)

• 3 client assignments with references

• Structured interview / written exam on ethics and competency

Statement every year on Continued Professional Development

Budapest November 2006 PS ICMCI

ACP Accredited Consulting Practice

• Practice qualifies its own consultants for CMC through recruiting, training, mentoring and motivating consultants, personnel policy, continued personal development – and doing quality assurance

• ACP is assessed thoroughly by institute through consulting process to assure adequate qualifications – and reassessed every 3 years

• Certification is evaluated by ACP and proposed - but granted by institute

• Self assessment and development

Budapest November 2006 PS ICMCI

ICMCI Structure• Congress every two years (Istanbul 03, Beijing 05,

Dublin 07)• Working meetings in between (Vancouver 04,

Moscow 06)• Hubs (Africa - Middle East, Asia Pacific, Americas,

Europe)• Hub Meetings• One National Institute per country

Budapest November 2006 PS ICMCI

Linkages with International Bodies

Building global recognition of ICMCI

• Building relationships with associations (like FEACO, AMCF, ZEN NOH REN, International Chambers of Commerce)

• Registered as an NGO with UN

ICMCI has achieved a Special Consultative Status by the United Nations Economic & Social Council (ECOSOC)

Budapest November 2006 PS ICMCI

Current trends for CMC

More than 10,000 CMC’s

44 Member institutes, >10 potential Members

Increasing awareness of certification in public

Advantage for documentation of competency in public tenders: Certification, accreditation and abidance by ethics code

Increasing consultancy interest in becoming Accredited Consulting Practices

Budapest November 2006 PS ICMCI

Value Creation and Image Building Clients

Quality Assurance of Consulting Performance, Experience, Maturity, Competence Development and Ethics for ACP’s and CMC´s

Knowledge of expected Requirements for Consultants

Easier process for Selection of Consultants through adequate external Evaluation

Disciplinary System for evaluating Complaints with Sanctions (out of Court)

Budapest November 2006 PS ICMCI

Value Creation and Image Building Consultancies

Quality Assurance Process

Learning Process, Best Practice

Improved Performance, Benchmarking

Documented Qualifications

Public Image of Competency and Ethics

Advantage in Pre-qualifications

Visible distinction (business cards, letterheads)

External Recognition

Motivation of Consultants

Network

Budapest November 2006 PS ICMCI

Value Creation and Image Building

Consultants Certification Process is Learning Process

Improving and filling Competency Gaps

Awareness of Ethics and Methods

Personal, Portable Certificate documenting International Standard Competency

Reciprocity

Visible distinction (pin, business card, letterhead)

Individual Motivation

Continued Professional Development

Network

Budapest November 2006 PS ICMCI

ICMCI and institutes in the world of Management Consultancy

Qualifying consultants through: Developing Standards

Certifying management consultantsAssessing institutes

Accrediting consulting practices and Approving educators

to the Common ICMCI Standard

[email protected]

Budapest November 2006 PS ICMCI

Peter Sorensen

1981- Management Consultant, CMCIT, organization and business development

1990-2006 Board Member Danish MCA’s  1995- Danish Trustee to ICMCI 1997-2000 Board Member FEACO 1999 Established Danish Associations DMB and

DICMC 1999-2004 Chairman DICMC until merger with DMB1999-2005 Vice Chairman / Treasurer ICMCI 2005- ICMCI ChairmanEthics, International Relations, New Members, Certification, Assessment, Professional development