budapest november 2006 ps icmci value creation and image building through certification of...
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Budapest November 2006 PS ICMCI
Value Creation and Image Building through Certification of Competency
in the Management Consulting
Industry
Peter Sorensen, CMC
Chairman 2005-07, ICMCI
Budapest November 2006 PS ICMCI
Greetings from ICMCI Executive Committee 2005-2007:
Chairman Peter Sorensen Denmark Vice Chairman G. Shanker IndiaVice Chairman Gerd Prechtl AustriaVice Chairman Liew Shin Liat Singapore Treasurer Alphons Roels Netherlands Secretary Brian Ing UKPast Chairman Barry Curnow UK
Executive Director Caroline Loomans Netherlands
Budapest November 2006 PS ICMCI
Certification of Competency • Mission• Goals• Geography• Principles• Policies• Documentation• Assessment• CMC, Certified Management Consultant• ACP, Accredited Consulting Practice• Structure (Global, Hub, National)• International Linkages• Current Trends• Value Creation
Budapest November 2006 PS ICMCI
Mission of ICMCI • To elevate the standards of management consultants worldwide,
and to provide the international community with the confidence that these standards, combined with the certification process of its member institutes, will ensure that certified management consultants serve their clients with world-class competency & professionalism
• To support the creation & development of national professional institutes throughout the world as well as encourage information sharing, networking & reciprocity between institutes adhering to ICMCI international standards & its code of conduct
Budapest November 2006 PS ICMCI
ICMCI Goals• Stimulate the creation and development of a
global profession with institutes and consultancies as players
• Communicate the Common Body of Knowledge and Competence Model as learning and training resources
• Maintain minimum global standards • Stimulate national institutes to produce their
own appropriate implementation models
Budapest November 2006 PS ICMCI
ICMCI Members
Australia, Bangladesh, China, Chinese Taipei, Hong Kong, India, Japan, Jordan, Korea, Malaysia, New Zealand,
Singapore, Thailand
Austria, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Macedonia, Netherlands,
Norway, Poland, Portugal, Romania, Russia, Spain, Sweden, Switzerland, Turkey, United Kingdom
Nigeria, South Africa
Brazil, Canada, USA
Budapest November 2006 PS ICMCI
ICMCI Principles• Individual Certification of Management
Consultants according to International Standards
• Ethics – Code of Professional Conduct, Disciplinary Board, Collegiate Evaluation of Complaints, Sanctions
• Diversity of practice in implementation, according to markets and culture – one standard per country
• Self assessment and development
Budapest November 2006 PS ICMCI
ICMCI Policies
• Full Members subject to triennial review• Provisional Members receive coaching• Institutes must have adequate procedures for
qualifying individuals to CMC standard,• Accredit practices according to protocol• May approve educators and trainers• Reciprocity and Mutual Recognition between
institutes
Budapest November 2006 PS ICMCI
ICMCI Documentation• Agreements have been reached on :
– International Code of Professional Conduct– International definitions within the profession– Common Body of Knowledge (CBK)– Common Competence Framework – Minimum qualification requirements for CMC
consultants– A basis for reciprocity between member institutes– Accreditation of Management Consulting Practices
(ACP)
Budapest November 2006 PS ICMCI
ICMCI Assessment
• ICMCI assures valid CMC Certification according to common standard in all member institutes – through assessment and documentation of standards and procedures
• ICMCI assures that Accredited Consulting Practices (ACP) are accredited under common standards and procedures in various ICMCI institutes
• Learning through sharing Best Practice• Knowledge exchange
Budapest November 2006 PS ICMCI
What is CMC? International Quality Standard for Individual
Management Consultants
(technical competence, social competence, methodological competence, ethics)
International Certification for individual management
consultants
Official body for awarding the CMC is the National Institute
for Management Consultants
(in Hungary VTMSZ)
Budapest November 2006 PS ICMCI
Why CMC – Certification?• Qualification on a voluntary basis:
• - including regular quality assessments• International recognition:
• CMC is a unique and worldwide competence standard for individual management consultants
• CMC ensures that certified management consultants serve their clients with high level competence and professionalism
• Elitist international community of management consultants:• Public Relations and networking platforms provided by
the National Institutes of Management Consultants and ICMCI
• Increase of transparency, security and confidence for clients • Improvement of the profession´s image
Budapest November 2006 PS ICMCI
CMC – Benefits for ClientsQuality Assurance
• CMC ensures Consulting Performance, Experience and Ethics,
– thus facilitates the selection and evaluation of adequate management consultants
• Monitoring on a regular basis ensures a mature management consulting performance
• Permanent education secures fundamental and up-to-date knowledge
Budapest November 2006 PS ICMCI
CMC Competence Profile
• Consultants’ know-how
• General knowledge of business management
• In-depth knowledge in the areas of specialization (technical and clients’ business)
• Business acumen
• Social competencies• Ethical principles • Personal development
Budapest November 2006 PS ICMCI
CMC Requirements
• Management Consultant – owner or employed
• Main occupation as a management consultant
• Independent company
• Working as a consultant for at least 3 years
• Academic education / Equivalent / 5 additional years
• Participation in IMC Seminar on ethics (DK)
• 3 client assignments with references
• Structured interview / written exam on ethics and competency
Statement every year on Continued Professional Development
Budapest November 2006 PS ICMCI
ACP Accredited Consulting Practice
• Practice qualifies its own consultants for CMC through recruiting, training, mentoring and motivating consultants, personnel policy, continued personal development – and doing quality assurance
• ACP is assessed thoroughly by institute through consulting process to assure adequate qualifications – and reassessed every 3 years
• Certification is evaluated by ACP and proposed - but granted by institute
• Self assessment and development
Budapest November 2006 PS ICMCI
ICMCI Structure• Congress every two years (Istanbul 03, Beijing 05,
Dublin 07)• Working meetings in between (Vancouver 04,
Moscow 06)• Hubs (Africa - Middle East, Asia Pacific, Americas,
Europe)• Hub Meetings• One National Institute per country
Budapest November 2006 PS ICMCI
Linkages with International Bodies
Building global recognition of ICMCI
• Building relationships with associations (like FEACO, AMCF, ZEN NOH REN, International Chambers of Commerce)
• Registered as an NGO with UN
ICMCI has achieved a Special Consultative Status by the United Nations Economic & Social Council (ECOSOC)
Budapest November 2006 PS ICMCI
Current trends for CMC
More than 10,000 CMC’s
44 Member institutes, >10 potential Members
Increasing awareness of certification in public
Advantage for documentation of competency in public tenders: Certification, accreditation and abidance by ethics code
Increasing consultancy interest in becoming Accredited Consulting Practices
Budapest November 2006 PS ICMCI
Value Creation and Image Building Clients
Quality Assurance of Consulting Performance, Experience, Maturity, Competence Development and Ethics for ACP’s and CMC´s
Knowledge of expected Requirements for Consultants
Easier process for Selection of Consultants through adequate external Evaluation
Disciplinary System for evaluating Complaints with Sanctions (out of Court)
Budapest November 2006 PS ICMCI
Value Creation and Image Building Consultancies
Quality Assurance Process
Learning Process, Best Practice
Improved Performance, Benchmarking
Documented Qualifications
Public Image of Competency and Ethics
Advantage in Pre-qualifications
Visible distinction (business cards, letterheads)
External Recognition
Motivation of Consultants
Network
Budapest November 2006 PS ICMCI
Value Creation and Image Building
Consultants Certification Process is Learning Process
Improving and filling Competency Gaps
Awareness of Ethics and Methods
Personal, Portable Certificate documenting International Standard Competency
Reciprocity
Visible distinction (pin, business card, letterhead)
Individual Motivation
Continued Professional Development
Network
Budapest November 2006 PS ICMCI
ICMCI and institutes in the world of Management Consultancy
Qualifying consultants through: Developing Standards
Certifying management consultantsAssessing institutes
Accrediting consulting practices and Approving educators
to the Common ICMCI Standard
Budapest November 2006 PS ICMCI
Peter Sorensen
1981- Management Consultant, CMCIT, organization and business development
1990-2006 Board Member Danish MCA’s 1995- Danish Trustee to ICMCI 1997-2000 Board Member FEACO 1999 Established Danish Associations DMB and
DICMC 1999-2004 Chairman DICMC until merger with DMB1999-2005 Vice Chairman / Treasurer ICMCI 2005- ICMCI ChairmanEthics, International Relations, New Members, Certification, Assessment, Professional development