bt freelance xd500 user guide

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Freelance XD 500 ~ 4th Edition ~ 2nd March ’03 ~ 5162

UserGuide

BT Freelance XD 500Digital Cordless Telephone Answering Machine

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networksand private switchboards in the United Kingdom.

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Please open this page for an ‘At a glance’guide to your Freelance XD 500


Please open this page for a further ‘At a glance’guide to your Freelance XD 500

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Freelance XD 500 ~ 4th Edition ~ 2nd March ’03 ~ 5162 Freelance XD 500 ~ 4th Edition ~ 2nd March ’03 ~ 5162

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Handset display

Display shows you the name and number you have dialled and status of the handset.

Red light

To indicate that the phone is ringing or in use.

Talk button

Use to make, receive and end calls.

Menu button

Use to access and select the options in the menu.

Internal button

To make internal calls between handsets registered to the base and to transfer an external call to an additional handset.

Conference button

Allows you to hold a three-way conversation.

Recall button

For use with a switchboard/PBX and BT Calling Features.

Also used to switch the handset on or off.

KeypadDelete/Secrecy button

Use to delete digits entered incorrectly and numbers in the Calls list. Also used to mute a call so the caller

cannot hear you talk to someone close by.

Volume button

Use to adjust the handset earpiece speech volume and handset and base ringer volume.

Also used to access the calls list and scroll through the directory, redial and calls list.

Redial/Pause button

To redial one of the 5 last numbers called.Also used to enter a pause in a stored number.

Phonebook button

Use to access the 50 names and numbers stored in the phonebook.

At a glanceBT Freelance XD 500 Handset

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Freelance XD 500 ~ 4th Edition ~ 2nd March ’03 ~ 5162 Freelance XD 500 ~ 4th Edition ~ 2nd March ’03 ~ 5162

Page button

Press to page the handset.

Stop

To stop message playback.

Delete

Deletes recorded messages and memos.Play

Lets you play and pause your messages.

Volume

Adjust the loudspeaker volume.

Power/In Use light

Flashes when the handset is in use.

Charging light

Comes on to indicate charging when the handset is on the base.

Answer on/off

Switches the answering machine on and off.Also allows you to select your outgoing message.

Skip backward

Lets you skip backwards through your messages and memos.

Also allows you to switch the audible message alert on or off.

Allows you to select your Answer and Record outgoing message.

Skip forward

Lets you skip forward through your messages and memos.Also allows you to set the answer delay.Allows you to select your Answer Only outgoingmessage.

At a glanceBT Freelance XD 500 Base

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Quick guide to the handset display icons

Handset 1

Displays thenumber of thehandset at alltimes.

Icon Steady Flashing

EXT

External line in use Incoming call

INTInternal call Internal call from another handset

New call in Calls list

3 way conversation in progress

Battery exhausted

Battery weak

Battery half-full

Battery full

Phonebook

Menu in use

Handset linked to base station Out of range or searching for base station

EXT

INT

HANDSET 1

EXT

INT

Idle screen

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Menu Structure

Phonebook Add

Delete

Modify

Setup Base Vol Volume 1.....5

Vol Off

Base Mel Melody 1.....5

Sel Base Base 1.....4

Auto

Del HS PIN? Handset 1.....5

Pin Code PIN? New PIN

Retype

Priority On

Off

Select Base

Handset 1.....5

Dial Mode Tone

Pulse

Recall Recall 1

Recall 2

PABX PBX1 PIN?

PBX2 PIN?

Pause 3 Sec

5 Sec

Default PIN?

Cont......

TAM menu TAM menu (Flashes on display when in TAM menu.)

This is a handset See page 45 ‘Using the Freelance XD 500announcement menu. answering machine via the handset’.

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Handset Beep Keytone On or Off

Low Batt On or Off

Outrange On or Off

Ring Vol Volume 1.....5

Vol Off

Ear Vol Ear Vol 1.....5

Int Mel Melody 1.....5

Ext Mel Melody 1.....5

Auto Ans On

Off

Name

Language English

Francais

Deutsch

Nederl

Italiano

Espanol

Portuges

Norsk

Dansk

Svenska

Suomi

Register Base 1.....4 PIN?

Important. If you make a mistake you can return to the previous menuheading by pressing the DEL button. If you press and hold the DEL buttonat any time you will return to the idle screen. After 30 seconds if nobuttons are pressed the handset will automatically return to the idle screen.

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At a glanceHandset 1-2Base 3-4Display icons 5Menu structure 6

Introduction 9Unpacking your

Freelance XD 500 9For your records 10Safety information 11

Setting up 13Plan the location 13

Using the telephone 18Making and receiving calls 18Call timer 19Redial 20Secrecy 20Name and number Phonebook 20Paging handsets 23

Handset settings 24

Base settings 27

BT Caller Display 30Calls list 31

Setting up and personalising your answering machine 33

Message display on the base station 34

Answer delay 35Audible message alert 36Outgoing messages 36

Using the Freelance XD 500 answering machine via the base unit 42

Call screening 44Using the Freelance XD 500 answering machine via the handset 45

Memos 48Call screening/Call intercept 49

Remote access 50Time saver 51Operating the answering

machine 52Using additional handsets and bases 53

Internal calls 55Transferring calls 55

Help 57

General information 59Guarantee 59Technical information 60Switchboard compatibility 60Switchboard external line

access code 60Recall 61

In this guide

Note

In this user guide, we’ve included helpful tips and useful notes.They are shown in a white box like this.

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IntroductionYour Freelance XD 500 has been designed for ease of use andmade to the high standards set by BT.

This user guide applies to bothsingle and multiple handsetsystems.

Please read the instructionscarefully before use and retain thisuser guide for future reference.

Unpacking yourFreelance XD 500

If anything is missing, pleasecontact your place of purchaseimmediately.

Freelance XD 500 base station

Freelance XD 500handset

2 x AAA rechargeable batteries (NiMH)

Power supply for basestation(Item code: 005391)

Telephone line cord

One belt clip

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In addition:

If you have purchased theFreelance XD 500 Twin.Freelance XD 500 handsetFreelance XD 500 charger2 x AAA rechargeable batteriesPower supply for the charger(Item code: 003313)

If you have purchased theFreelance XD 500 Trio.2 Freelance XD 500 handsets2 Freelance XD 500 chargers4 x AAA rechargeable batteries2 x power supply for the chargers(Item code: 003313)

If you have purchased theFreelance XD 500 Quad.3 Freelance XD 500 handsets3 Freelance XD 500 chargers6 x AAA rechargeable batteries3 x power supply for the chargers(Item code: 003313)

Note

If you have purchased one ofthe multiple handset packs thehandsets come pre-registered.

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For your records

Date of purchase:

Place of purchase:

Serial number:(On the underside of the base)

For guarantee purposes proof ofpurchase is required so please keepyour receipt.

Enter your Base station PIN here:

See page 28 for more information.

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Safety information

General

Only use the power supplyincluded with the product. Usingan unauthorised power supply will invalidate your guarantee andmay damage the telephone. Thepower supply item code for thebase station is 005391. The powersupply item code for the chargeris: 003313 (only available if youhave purchased the Freelance XD500 Twin, Trio or Quad).

For the handset use only approvedNickel Metal Hydride (NiMH)rechargeable batteries. Never useother batteries or conventionalalkaline batteries. Recommendedbatteries should have a powerrating of 550mAh 1.2V. Batteries areavailable from the Freelance XD500 Helpline on 08706 058 047.

Do not open the handset, basestation or charger. This couldexpose you to high voltages orother risks. Contact the FreelanceXD 500 Helpline for all repairs.

Radio signals transmitted betweenthe handset and base may causeinterference to hearing aids.

It is recommended that advicefrom a qualified expert be soughtbefore using this product in thevicinity of emergency/ intensivecare medical equipment.

It is recommended that if you havea pacemaker fitted, you checkwith a medical expert before usingthis product.

Your product may interfere withother electrical equipment, e.g. TVand radio sets, clock/alarms andcomputers if placed too close. It isrecommended that you place yourproduct at least one metre awayfrom such appliances to minimiseany risk of interference.

Never dispose of the batteries in a fire. There is a serious risk ofexplosion and/or the release ofhighly toxic chemicals.

Cleaning

Simply clean the handset and basewith a damp (not wet) cloth, or ananti-static wipe.

Never use household polish as thiswill damage the product.

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Never use a dry cloth as this maycause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up whenthe batteries are being recharged.This is normal. However, werecommend that you do not placethe product on antique/veneeredwood to avoid damage.

Do not stand your product oncarpets or other surfaces whichgenerate fibres, or place it inlocations preventing the free flowof air over its surfaces.

Do not submerge any part of your product in water and do notuse it in damp conditions, such as bathrooms.

Do not expose your product tofire, explosive or other hazardousconditions.

There is a slight chance that yourphone could be damaged by anelectrical storm. We recommendthat you unplug the power andtelephone line cord for the durationof the storm.

Battery performance

The charge capacity ofrechargeable batteries will reducewith time as they wear out, soreducing talk/standby time of the handset. Eventually they willneed to be replaced. Newbatteries can be obtained fromthe Helpline on 08706 058 047.

After charging your handset forthe first time, subsequentcharging time for the batteries isapproximately 6-8 hours a day.Batteries and case may becomewarm during charging, this isnormal.

Under ideal conditions, thehandset batteries should giveabout 12 hours talktime or 150hours standby on a single charge.(This does not mean you canunplug the base station or leaveit for this length of time withoutcharge.)

Please note, however, that newNiMH batteries do not reach fullcapacity until they have been innormal use for several days.

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Setting upFollow these steps to set up your Freelance XD 500 ready for use.

Plan the location

Situate your product close enoughto the telephone and mains powersupply so that the cables will reach.

Make sure it is at least 1 metreaway from other electrical productsto avoid interference.

1 Connect the powersupply cable

Plug the power supplycable into the power socketon your Freelance XD 500base. The green Power/InUse light comes on.

2 Plug the power supplyadaptor into the wallsocket

Your Freelance XD 500will announce the defaultsettings of the answeringmachine. See page 17.

Do not connect thetelephone line cord to thephone socket until yourhandset is fully charged.This will prevent the riskof the phone beinganswered before thebatteries are charged.Answering the phonebefore the batteries arefully charged may preventit from reaching itsoptimum capacity.

Note

The base station mustbe plugged into themains power socket atall times.

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Warning

Under no circumstances shouldnon-rechargeable batteries beused. Only use the approvedbatteries. Using unapprovedbatteries will invalidate yourguarantee and may damage thetelephone.

3 Insert the batteries

Insert the two batteriessupplied, as indicated onthe markings inside thebattery compartment andslide the batterycompartment shut. Thehandset display will showHANDSET 1. This meansone handset is registeredto the base. (If you havepurchased the FreelanceXD 500 Twin, Trio or Quadthe additional handset(s)will show HANDSET 2/3/4.

4 Charge the handsetbatteries for at least16 hours

Before you use yourFreelance XD 500 for thefirst time it is important tohave the handset batteriesfully charged. Place thehandset on the base. You will hear a long beep.The red charging light on the base will come onand the battery. Leave the handset to chargecontinuously for at least 16hours to reach full charge.

Note

The charging light will remainlit even when the batteries arefully charged.

Battery levels

Battery low warningIf the handset battery symbol isempty, you will hear a warningbeep every 10 seconds, you willneed to recharge your handsetbefore you can use it.

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Helpline

If you are experiencingdifficulty, please call the BTFreelance XD 500 Helpline on 08706 058 047.

Out of range warningThe symbol on your handsetdisplay indicates when you are in range of the base station. If the symbol flashes and youhear a warning beep, you areout of range and will need tomove closer to the base station.

Signal StrengthThe Freelance XD 500 has arange of up to 300 metresoutdoors and up to 50 metresindoors. This is in idealconditions. The range will bereduced when there is no clearline of sight between the baseand the handset. Thick stonewalls can severely affect therange.

If you have purchased the Freelance XD 500 Twin, Trio orQuad packs insert the batteries into your additional handsets asshown on page 14.

6 Connect and chargethe Freelance XD 500handsets

Plug the power supplycable with the redconnector into the powersocket on your FreelanceXD 500 charger.

Plug the power supplyadaptor into the wall socket.

Place the handset onto thecharger. The red charginglight will come on. Leavethe handset to chargecontinuously for at least 16hours to reach full charge.

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7 Connect the telephoneline cord to the base

Plug the telephone linecord into the line socketon your base and connectthe other end to thetelephone line socket onyour wall.

You can change the dayand time as required.

Press the � button twiceon the Freelance XD 500handset.

Press the 0 button. The prompt will announce,“To set day and time press✱, to hear day and timepress #”.

(Please note that if youpress the # button thisallows you to check theday and time.)

Press the ✱ button. The prompt will announce,“Please enter new day andtime after the tone”.

After the tone enter theday, followed by the timeusing the 24 hour clock.

1 = Sun, 2 = Mon, 3 = Tues, 4 = Wed, 5 = Thur, 6 = Fri, 7 = Sat.

Note

The main menuannouncements areautomatically announcedthrough the handsetearpiece when the �button is pressed twice.

8 To set the day and time

The message counter onthe base unit will flashbetween 0 and C until theday and time are set.

The day and time must be set using theFreelance XD 500handset.

Your Freelance XD 500automatically adds the dayand time to all messagesand memos received.

When you first switch thepower on, the clock is setto Sunday, 12.01pm.

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Note

If the day and time is enteredincorrectly, the prompt willannounce, “Incorrect, please setagain”. Enter the correct settingwithin 15 seconds otherwise thehandset will return to standbymode. If the day and time isentered incorrectly three timesthe handset will return to standby.

For example:

1 1415 = Sunday 2.15pm.

Or

5 0915 = Thursday9.15am.

You will then hear yoursetting confirmed.

Press the DEL buttontwice to return thehandset to standby.

Note

If you have any difficultiessetting up your Freelance XD500 please call the Helpline on08706 058 047.

Secrecy

Del

Please see the table below for yourFreelance XD 500 default settings.

Freelance XD 500 DefaultSettings Table

Feature Default Setting

Day/Time Stamp Sunday 12:01 pm

Answer Delay Your answering machinewill answer after 6 rings

Audible Message Alert Tone OFF

Outgoing Message Answer and Record “Helloyour call cannot be taken atthe moment so please leaveyour message after the tone.”

Answer Mode ON

Base ringer level High

Base loudspeaker volume Level 5

PIN code 0000

Dialling mode Tone

If you wish to personalise youranswering machine settings, forexample record your own outgoingmessage etc, please see “Setting upand personalising your answeringmachine” beginning on page 33.

The Freelance XD 500 answeringmachine will now be switched ONand set to its default settings and is

now ready for use.

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Making and receiving calls

To switch the handset on and off

Press and hold theRECALL/ POWER buttonto switch the handset off.

To switch the handset on,press and hold theRECALL/ POWER buttonagain.

To make an external call

Press the TALK button.You will hear the dial toneand the display will showthe EXT symbol.

Enter the number youwant.

Or

Preparatory dialling

Enter the number to bedialled.

The number is shown inthe display.

(If you make a mistake,press the DEL button toremove the incorrect digit.)

When you have enteredthe number correctly,press the TALK button todial the number.

Using the telephone

R

R

Secrecy

Del

To end a call

Press the TALK button orplace the handset back onthe base.

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Call timer

Your handset will automaticallytime the duration of all externalcalls.

The handset display shows thecall duration both during your calland for a few seconds after it iscomplete.

To receive a call

When the phone rings thedisplay will show CALL andthe EXT symbol will flash.

If you have subscribed toa Caller Display Service,the number (and name ifstored in the phonebook)will be displayed.

Press the TALK button toanswer the call.

Or

If the handset is on thebase, simply lift it up andspeak.

To adjust the earpiece volume

During a call:

You can adjust the earpiecevolume. There are 5 levelsto choose from.

Press the UP or DOWNbutton until you reach therequired level.

In idle mode:

Press the � button.

Press the DOWN buttonuntil HANDSET is displayed.


Press the DOWN buttonuntil EAR VOL is displayed.


Press the UP or DOWNbutton until you reach therequired level.

Press the � button toconfirm the selected level.

Press and hold the DELbutton to return to theidle screen.

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Redial

Press the REDIAL buttonto enter the redial list.

Use the UP or DOWNbuttons to scroll throughthe redial list.

Press the TALK buttonwhen the number (orname) you want to call isdisplayed. The number isdialled automatically.

Redial

You can redial up to 5 of the lastnumbers called. They are stored in the redial list. If you havestored a name to go with anumber in the phonebook, thename will be displayed instead.See, “Name and numberPhonebook”, opposite.

Redial

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Secrecy

When on a call you can talk tosomeone in the same room, withoutyour caller hearing.

To switch secrecy on/off

During a call, press theDEL button. The displaywill show MUTE. Your callercannot hear you.

Press the DEL button againto resume your call.

Secrecy

Del

Secrecy

Del

Name and numberPhonebook

You can store up to 50 (per handset)of your most frequently used namesand numbers in the Phonebook.Stored numbers can be no longerthan 20 digits.

To store a name andnumber in the Phonebook

Press the � button toenter the menu.

Press the DOWN buttonuntil the display showsPHONEBK.


The display will show ADD,press the � button.

The display shows NAME?

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Enter the name using theletters on the keypad.Names can be no longerthan 8 characters.

Entering names:

Use the keypad letters toenter names, e.g. if youwish to store the nameTOM:

To enter the letter T, pressthe 8 button once.

To enter O, press the 6button three times and waitfor the cursor to moveacross.

To enter M, press the 6button once.

If you enter a digitincorrectly, press the ✘button to delete it.

Press � to confirm thename. You will hear aconfirmation beep.

The display shows NUMBER?

Enter the telephonenumber you want to store.

Press the � button. Youwill hear a confirmationbeep.

Alternatively, press the �button to continue storingentries in the phonebook.


Note

Press the 1 button once to insert a space, press twice for a -(hyphen), press 3 times for thenumber 1.

To enter a pause in astored number

You may want to enter a pause when storinginternational numbers,Charge card numbers or ifyou connect your telephoneto a switchboard. (For moreinformation on switchboarduse see page 60.)

When storing the number,press and hold theREDIAL button, until a Pis displayed, at the pointwhere you want to enterthe Pause.

You may enter as manypauses as required.

Redial

P

8TUV

6MNO

6MNO

5JKL

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To dial a number fromthe Phonebook

Press the PHONEBOOKbutton to enter thephonebook.

Use the UP or DOWNbutton to find the entryyou want.

Or

To search alphabetically,press the relevant keypadnumber, e.g. to find TOM,press the 8 button andscroll through the entriesunder T.

Press the TALK button todial the number of the namedisplayed. The number isdialled automatically.

Note

You can scroll in either directionto search through the list.

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8TUV

Press the DOWN button.

The display will showPHONEBK, press the �button.

Use the DOWN button toscroll to MODIFY and pressthe � button.

Use the UP or DOWNbutton to find the nameyou want to edit.


Use the DEL button todelete unwanted letters.You can enter new lettersas shown in ‘Enteringnames’ on page XX.

Press � to store the new name. You will hear a confirmation beep.

The number will bedisplayed. Edit the entry,using the DEL button todelete and by enteringnew numbers.

Press the � button to storethe new number. You willhear a confirmation beep.


To edit Phonebook names and numbers


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To delete a Phonebookname and number


Press the DOWN button

The display will showPHONEBK, press the �button.

Use the DOWN button toscroll to DELETE and pressthe � button.

Use the UP and DOWNbuttons to scroll throughto the entry you want todelete.

When you have found thename to delete, press the � button.

The number will bedisplayed, press the �button.

The display will showCONFIRM?, press the �button.

You will hear a confirmationbeep. The number is nowdeleted.


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To page a handset fromthe base

Please remove the handsetfrom the base unit (toaccess the PAGE buttonwhich is situatedunderneath the handset).

Press the PAGE button onthe base.

The handset(s) will ring.

To end paging:

Press the PAGE buttonagain.

Or

Press any button on thehandset.

The display will show INTflashing.

Paging handsets

You can alert handset users thatthey are wanted, or locate amissing handset. (Paging callscannot be answered by a handset,)

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Handset settings

To switch keypad beepson and off


Use the DOWN button toscroll to HANDSET and pressthe � button.

The display will show BEEP,press the � button.

The display will showKEYTONE, press the �button.

Use the UP or DOWNbutton to select either ONor OFF.


To adjust the handsetringer volume

There are 5 levels to choosefrom (1-5), or you can turnthe ringer off altogether.



Use the DOWN button toscroll to RING VOL and pressthe � button.

You will hear the currentvolume setting and it willbe shown on the display.

Use the UP or DOWNbutton to select therequired volume (VOLUME1-5 or VOL OFF). You willhear a sample ring.

Press the � button toconfirm the new setting.You will hear aconfirmation tone.

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To set the external orinternal ringer melody

There are 5 melodies tochoose from and you havethe option to choose adifferent melody forexternal and internal calls.



Use the DOWN button toscroll to either INT MEL orEXT MEL.


You will hear the currentmelody setting and it willbe shown on the display.

Use the UP or DOWNbutton to select therequired melody. You willhear a sample melody.

Press the � button toconfirm the new melody.You will hear aconfirmation tone.

Menu

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To switch auto-talkon/off

When the handset is onthe base or the chargingunit you can answer thecall without pressing theTALK button.



Use the DOWN button toscroll to AUTO ANS.


Use the UP or DOWNbutton to turn auto-talk ONor OFF.

Press the � button toconfirm.

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To name a handset

The handset name is pre-set as HANDSET 1, however,you can personalise eachhandset by giving it a name.


Menu

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Use the DOWN button toscroll to NAME and pressthe � button.

Press the DEL button todelete the name already set.

Enter the name you wantusing the keypad and pressthe � button, correct anymistakes by pressing theDEL button.

You will hear aconfirmation beep.

Menu

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To set the handsetlanguage

If you wish, you can changethe language used on thehandset display. You canchoose from English,Francais, Deutsch, Nederl,Italiano, Espanol, Portuges,Norsk, Dansk, Svenska,Suomi.



Use the DOWN button to scroll to LANGUAGE andpress the � button.

Use the UP or DOWNbutton to scroll throughthe language options.

Press the � button toconfirm your choice. Youwill hear a confirmationbeep.

Note

To default back to theEnglish language follow:

Press the MENU button.

Press the DOWN buttonthree times.

Press the MENU button.

Press the UP or DOWNbutton until ENGLISH is displayed.

Press the MENU buttontwice.

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Base settings

To adjust the base ringer volume

There are 5 levels to choosefrom (1-5), or you can turnthe ringer off altogether.


Use the DOWN button toscroll to SETUP and pressthe � button.

The display will showBASE VOL. Press the �button.

Use the UP or DOWNbutton to select therequired volume (VOLUME1-5 or VOL OFF). You willhear a sample ring.

Press the � button toconfirm the new setting.You will hear aconfirmation beep.

Menu

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To adjust the base ringer melody

There are 5 melodies tochoose from (1-5)



Use the DOWN button toscroll to BASE MEL andpress the � button.

Use the UP or DOWNbutton to select therequired melody (MELODY1-5). You will hear a samplemelody.

Press the � button toconfirm the new setting.You will hear aconfirmation beep.

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To select a base station

If a handset is registered tomore than one base station,you can select which baseyour handset will use.

For more information onregistering your handset toanother base, see page 53.



Use the DOWN button toscroll to SEL BASE andpress the � button.

Use the UP or DOWNbutton to select the baseyou want (BASE 1-4).

Press the � button. You will hear aconfirmation beep.

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You will need to use yourbase station PIN forregistering handsets andfor some other optionalsettings.



Use the DOWN button toscroll to PIN CODE and pressthe � button.

The display will show PIN?

Enter your 4-digit PIN(original setting OOOO).


The display will show NEW PIN. Enter your new 4-digit PIN.


The display will showRETYPE. Re-enter your new4-digit PIN.



To change the basestation PIN code

If you change the basestation PIN, keep a record of the new numberby writing it in the spaceprovided on page 10.

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To reset the handset and base to their factorysettings



Use the DOWN button toscroll to DEFAULT and pressthe � button.


Enter the base PIN(original setting OOOO)


You will hear aconfirmation tone at thebase and handset. Thehandset display will flashBASE 1 and then HANDSET 1.

Your Freelance XD 500 isnow reset to the factorysettings.

See page 17 for defaultsettings on the answeringmachine.

Menu

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This will reset:

Earpiece volume 3

Handset & Base ringer volume 3

Handset & Base melody 1

PIN code 0000

Handset name HANDSET 1

Handset language ENGLISH

Button beeps ON

Battery low indicator beeps ON

Out of range warning beeps ON

Auto answer ON

Dialling mode DTMF

Pause after picking up line / dial-out code 3 seconds

Phonebook Deleted

Redial list Deleted

Calls list Deleted

30


BT Caller Display

Note

To use Caller Display you mustfirst subscribe to your networkprovider’s Caller Display Service.A quarterly fee is payable.

For more information on BT’sCalling Features, call BT free on0800 800 150.

Caller Display

If you subscribe to a Caller DisplayService you can see who is callingyou on your handset display, as wellas the time and date of their call.

If you have stored a name to gowith the number in your handsetphonebook, the name will bedisplayed instead.

Please ensure that you have storedthe full telephone number, includingthe area code, otherwise the namewill not match the number storedin the phonebook.

Whether you take a call or not, the caller’s details are stored in theCalls list. You can display, scrollthrough and dial numbers on the listand copy them into the phonebook.

Caller information not available

With some incoming calls thetelephone number of the caller isnot available and cannot thereforebe displayed.

In this case, your Freelance XD 500provides you with some explanatoryinformation about the type of callreceived. This will be one of thefollowing.

UNAVAILA – The number isunavailable.

WITHHELD – The caller has withheldtheir number.

RINGBACK – Ringback call.

OPERATOR – The call has beenmade via the operator.

PAYPHONE – The caller is ringingfrom a payphone.

INTERNAT – International call.

31


Calls list

The Calls list contains the telephonenumbers of your last 20 callers. Newcalls in the Calls list are indicatedby the flashing symbol. If acall is received when the Calls listis full then the oldest entry will bedeleted automatically.

To enter the Calls list

Press the DOWN button toenter the Calls list. The

symbol is displayed.

Use the UP or DOWNbutton to scroll backwardsand forwards through theCalls list.

If the ‘name’ of your caller has been stored inthe phonebook, this will bedisplayed. Press the �button and the number willbe displayed.

Press the � button andthe time of the call will bedisplayed.

Press the DEL button togo back to the Calls list.

Vol

Cal

ls

Menu

Menu

Secrecy

Del

To call back a numberfrom the Calls list

Press the DOWN buttonto enter the Calls list.

Use the UP or DOWNbutton to scroll to thenumber.

When the name or numberis displayed, press theTALK button. The numberwill be dialled automatically.

Vol

Cal

ls

To store a number from the Calls list into the Phonebook


Use the UP or DOWNbutton to scroll to thenumber you want.

When the number youwant to store is displayedpress the � button.

The display shows thedate and time of the call.

Press the � button again,the display shows ADD.

Vol

Cal

ls

Menu

Menu

32


Press the � button, thedisplay shows NAME.

Press keypad buttons toenter name as describedbefore under the“Enteringnames” section.

Press the � button. Thename and number are nowstored in the phonebook.

Note

If necessary, you can edit the entry, when the entry iscorrect, press the � button.The number is now stored in the phonebook.

Once stored in the phonebookthe name will be deleted from the Calls list.

Menu

Menu

When the number youwant to delete is displayed,press the � button untilDELETE is displayed. Pressthe � button again.

The number is nowdeleted from the Calls list.

To delete a number fromthe Calls list


Use the UP or DOWNbutton to scroll to thenumber you want.

Vol

Cal

ls

Menu

Menu

Note

If the number you want to deleteis stored in the Phonebook onlyDELETE will be displayed.

To delete all numbersfrom the Calls list


Press the DEL button. Thedisplay will show DEL ALL.

Press the � button. Thedisplay will show EMPTYfor 2 seconds.

Secrecy

Del

Menu

33


Setting up and personalising youranswering machine

Your Freelance XD 500 candigitally record up to 12 minutesof messages, with each messagelasting a maximum of 3 minutes. As well as recording incomingmessages, you can record memosfor other users. You can operateyour Freelance XD 500 from:• The base unit.• The handset.• Remotely from any external

TouchtoneTM telephone.

Your Freelance XD 500 comeswith two pre-recorded outgoingmessages, Answer and Recordor Answer Only, but if you wishyou can record your own.

You will need to set the day andtime (if you have not already done so) so that you will knowwhen each message was received,see page 16.

34


DISPLAY DEFINITION

(Blank) Power off.

C-0 (flashing) Day/Time needs to be set.

0-9 Answer-on mode, 0-9 messages.

9 (flashing) 10-59 messages. Indicating more than 9 messages stored.

–– Alternating with 0-9Power on, but set to answer off mode. The display flashes between a dash and the number of messages saved in the memory.

A (flashing) Handset menu and Remote access in progress.

E (flashing) Error.

F (flashing) Memory full.

P (flashing) Message paused.

P-1: Alternating When selecting or playing Answer & Record outgoing message.between P & 1

P-2: Alternating When selecting or playing Answer Only outgoing message.between P & 2

r (flashing) Message recording (memo, outgoing message or incoming message).

t or 2 to 9 Setting or reading answer delay.

8-0 Counting down.

Message display on thebase station

The table below provides anexplanation of what is shown on thebase station display.

Page

Vol

Del Play

Messages

Freelance XD 500

StopSkipSkip

Ans.

On/Off

35


To switch the answeringmachine ON/OFF

Press and release theANSWER ON/OFF buttonto switch ON or OFF.

If you hear “Answer on,your outgoing message is....”the answering machine isswitched on and is readyto answer incoming callsand record any messages,unless Answer Only isselected.

Answer Only is anadvisory announcementonly, so that the machinewill not record an incomingmessage.

See page 36 for a fullexplanation of the outgoingmessages available.

The display on the baseunit shows the number ofmessages stored in thememory.

If you hear “Answer off”the answering machine isswitched off.

The display on the baseunit will flash between adash and the number ofmessages saved in thememory.

Ans.On/Off

To adjust the base unitloudspeaker volume

The loudspeaker volumeranges from 0-9 plus H,where 0 is Off and H is themaximum level. The defaultlevel is 5.

Press Vol + on the base toincrease the volume.

Press Vol – on the base todecrease the volume.

If you adjust the volumewhen the answeringmachine is not being used,a beep sounds at eachpress. When the volumereaches its highest orlowest levels two beeps will sound.

Vol

Vol

Answer delay

Answer delay sets the number oftimes your Freelance XD 500 willring before the answer machinepicks up your call and startsplaying the outgoing message.The default setting is for theanswering machine to answerafter 6 rings. You can change thissetting to between 2-9 rings.

36


To change the answerdelay setting

Press and hold the SKIP �

button on the base unituntil the current setting isannounced, then release.

Press and release the SKIP� button to movethrough the settings, witheach press the options will be announced and willalso be shown on the base unit display, i.e 8, 9,Time Saver, (see page 51)2, 3, 4, 5, 6, 7.

When you hear the settingyou want, do not press theSKIP� button again. Aftera short delay your chosensetting will be announced.

Skip

Skip

Skip

To check the answerdelay setting at the base station

Press and release the SKIP� button.

The current setting will beannounced and also shownon the base unit display.

Skip

Audible message alert

When new messages have beenreceived, your Freelance XD 500will beep every 10 seconds (whenaudible message is switched ON).The volume of the beep is at thevolume you have set for theloudspeaker. The default setting is OFF.

To switch audiblemessage alert ON or OFF

When the answeringmachine is set to ON andin the idle mode:

Press and hold the �SKIP button on the baseunit to change the setting.The prompt will announce“Message alert on/off” asappropriate.

Outgoing messages

The outgoing message is themessage a caller first hears whenthe answering machine picks uptheir call. Your Freelance XD 500comes with 2 pre-recordedoutgoing messages to choose fromas follows:

Skip

37


Answer and Record

Your Freelance XD 500 has a pre-set Answer and Record outgoingmessage that allows your caller toleave a message.

“Hello, your call cannot be taken at the moment, so please leave yourmessage after the tone”.

However, you can record your ownAnswer and Record outgoingmessage if you wish, see ‘To recordyour own Answer and Recordoutgoing message’, opposite.

Answer Only

Your Freelance XD 500 will play a pre-recorded Answer Onlyoutgoing message but will not allowyour caller to leave a message.

“Hello, your call cannot be taken atthe moment and you cannot leave amessage, so please call later”.

However, you can record your ownAnswer Only outgoing message if you wish, see ‘To record your ownAnswer Only outgoing message’,page 38.

Note

You can only record your ownoutgoing messages via thehandset.

To record your ownAnswer and Recordoutgoing message

You can record your ownAnswer and Recordoutgoing message to useinstead of the pre-recordedmessage already available.Your outgoing messagecan be up to 3 minuteslong. Your own outgoingmessage will replace the Answer and Recordpre-recorded outgoingmessage, but it is possibleto reinstate it later if youwish (see page 41).

Pick up the handset.

Press the � button twice.You will hear the mainmenu announcement fromthe handset earpiece.

Press the 8 button for theoutgoing message menu.

To record your ownAnswer and Recordoutgoing message, pressthe 3 button. The promptwill announce, “Pleasespeak after the tone. To endrecording, press #”.

Menu

8TUV

3DEF

38


After the tone, speak youroutgoing message into thehandset. Press # when youhave finished. You will heara long beep, (throughoutrecording r will flash on thebase unit display).

The prompt will announce,“Your outgoing message is”and then play yourmessage. The display willflash p and after playingyour message you will hearthe menu once more.

Press and hold the DEL button to return thehandset to standby.

Secrecy

Del

Conf

You can record your ownAnswer Only outgoingmessage to use instead ofthe pre-recorded messagealready available. Youroutgoing message can beup to a maximum recordingcapacity (12 minutes), but you should try to keepit short to allow time forrecording memos, orincoming messages whenusing the alternativeAnswer and Recordoutgoing message. Yourown outgoing message willreplace the Answer Onlypre-recorded outgoingmessage, but it is possibleto reinstate it later if youwish (see page 41).



Press the 8 button for theoutgoing message menu.

To record your ownAnswer Only message,press the 4 button. Theprompt will announce,“Please speak after the tone.To end recording, press #”.

To record your ownAnswer Only outgoingmessage

Note

When recording your ownAnswer Only outgoingmessage, please remembernot to invite your caller toleave a message as the Answer Only mode will notrecord incoming messages.

Menu

8TUV

4GHI

39


After the tone, speak youroutgoing message into thehandset. Press # when youhave finished. You will heara long beep, (throughoutrecording r will flash onthe base unit display).

The prompt will announce,“Your outgoing message is”and then play yourmessage. The display willflash p and after playingyour message you willhear the menu once more.


Conf

Secrecy

Del

To check or play youroutgoing message via the base unit

You can check and playback your currentoutgoing message at anytime via your FreelanceXD 500 base unit.

Press the ANSWERON/OFF button.

The prompt will announceeither:

• “Answer on, your outgoingmessage is...” and playyour currently selectedoutgoing message.

Or

• “Answer off ”. If promptis “Answer off”, pressthe ANSWER ON/OFFbutton again and theprompt will announcethe current outgoingmessage.

Ans.On/Off

To check or play youroutgoing message via the handset


Press the � button twice.

Press the 8 button. The prompt will announce,“To play outgoing message,press 2”.

Press the 2 button. Yourcurrently selected outgoingmessage will be played.


Menu

8TUV

Ans.On/Off

2ABC

Secrecy

Del

To select your AnswerOnly outgoing messagevia the handset


Press the 8 button.

To select Answer Onlyoutgoing message, pressthe 6 button.

The prompt will announce,“Your outgoing message is.......” followed by ........

– To hear main menu,press 1.

– To hear the outgoingmessage menu, press 8.


40


To select your outgoingmessages via the baseunit

Press and hold theANSWER ON/OFF buttonuntil you hear, “Pleaseselect outgoing message”,then release the button.

Either

To set Answer andRecord, press and releasethe � Skip button.

Or

To set Answer Only, pressand release the SKIP �

button.

Your chosen setting will beannounced over the basespeaker.

Ans.On/Off

Skip

Skip

The prompt will announce,“Your outgoing message is.......” followed by ........

– To hear main menu,press 1.

– To hear the outgoingmessage menu, press 8.


To select your Answerand Record outgoingmessage via the handset


Press the 8 button.

To select Answer andRecord outgoing message,press the 5 button.

Menu

8TUV

5JKL

1

8TUV

1

8TUV

Secrecy

Del

Menu

8TUV

6MNO

Secrecy

Del

41


To delete your ownoutgoing message and re-instate the pre-recorded outgoingmessage via the baseunit

You can delete yourpersonalised outgoingmessage and return toyour Freelance XD 500’spre-recorded outgoingmessage.

First select the outgoingmessage that you want todelete.

Whilst your outgoingmessage is playing pressthe DELETE button on thebase unit.

The message will stopplaying and you will heara short beep, then thedefault pre-recordedoutgoing message will beplayed.

To delete your ownoutgoing message and re-instate the pre-recorded outgoingmessage via the handset



Press the 8 button. The prompt will announce,“To play outgoing message, press 2”.

Press the 2 button. Theselected outgoing messagethat you wish to replace willbe played.

Press the 5 button todelete it.

Whilst your outgoingmessage is being playedyou will hear a confirmationbeep, followed by thevoice prompt announcingthe default pre-recordedoutgoing message.


Secrecy

Del

Menu

8TUV

2ABC

5JKL

Secrecy

Del

42


Using the Freelance XD 500answering machine via the base unit

To playback messages

Press the PLAY button.

The prompt will announce,“You have (n) messages”.

Your message(s) will beplayed back, starting withthe first message received.

At the start of eachmessage, the number ofthe message is announced.The message number willalso be shown on the baseunit display.

Note

Press the STOP button at anytime during playback to stopmessages playing.

Play

Page

Vol

Del Play

Messages

Freelance XD 500

StopSkipSkip

Ans.

On/Off

To pause a messageduring playback

While listening to themessage, press the PLAYbutton.

The message will bepaused. You will hear abeep every 10 secondsand the message displaywill show P flashing.

Press the PLAY buttonagain to resume playback.

Play

Play

43


To skip forward andbackward throughmessages (including fast playback)

During playback:

Press the SKIP � buttonto skip forwards to thenext message.

If you press and hold theSKIP � button the currentmessage will be played at11/2 times the speed (fastplayback).

Press the � Skip button to return to the start of thecurrent message. Pressagain to return to the startof the previous message.

Skip

Skip

Skip

To delete an individualmessage

Press the red DELETEbutton on the base unitduring message playback.

The prompt will announce,“Message deleted”.

The message is not deletedyet, but at the end ofplayback when there is an8 second countdownfollowed by a confirmationtone. Let the countdownreach 0 and all the selectedmessages are deleted andthe remaining messagesare saved.

Del

44


To delete all messages

When all messages havebeen played the promptwill announce, “End ofmessages. To delete allmessages, press delete”.The display counts downfrom 8-0.

During the countdownpress the red DELETEbutton and the prompt willannounce, “All messagesdeleted”. At the end of thecountdown there will be aconfirmation tone.

Del

To cancel deletion

Press the STOP buttonduring the 8-0 countdown. All messages will be savedincluding any marked fordeletion.

Stop

Call screening

You can let your answering machinepick up a call, even if you are in.This allows you to identify thecaller and decide whether to takethe call.

Make sure the volume on the base unit is set to an audible level, see page 35. Allow the incomingcall to be answered by your Freelance XD 500 answeringmachine as normal. You will hearthe caller begin to leave a message.

To screen a call from thebase unit

While listening to yourcaller leaving a message,via the base unitloudspeaker, you candecide to take the call bypressing the TALK buttonon the handset.

Or

If the handset is restingon the base unit and youdecide to take the call, liftthe handset and speak tothe caller. Recording willstop automatically.

45


Using the Freelance XD 500answering machine via the handset

You can use your Freelance XD500 for a variety of functions: tolisten to your messages; delete,skip forward or backward; recorda memo or new outgoing message,and to screen incoming calls.

Note

If you try to access the answeringmachine via the handset when the base unit is in use the handset display will flashTAM BUSY.

Accessing your messagesfrom the handset

Use the table on page 46for instructions on whichbuttons to press to accessthe answering machinefrom the handset.

Press the � button twice.The handset will beep andannounce the main menuoptions.

The display will flash TAM MENU and the handsetwill beep.

1 2 3

4 5 6

7 8 9

0

Vol

Int

R

WXYZPQRS TUV

GHI JKLMNO

DEFABC

MenuRedial

Secrecy

Cal

ls

Del

P

Conf

Menu

46


To play all messages

To play new messages

To skip back during messages

To delete messages, memo, outgoing message

To skip forward during messages

To record a new memo

To hear outgoing message menu

To play Outgoing Message, Press 2

To record Answer and Record Outgoing Message, Press 3

To record Answer Only Outgoing Message, Press 4

To select Answer and Record Outgoing Message, Press 5

To select Answer Only Outgoing Message, Press 6

To hear the Outgoing Message Menu again, Press 8

To hear Main Menu again, Press 1

To set a new security code (Please see Remote access, page XX)

To set day and time

To hear main menu.

2ABC

3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

9WXYZ

0

1

2ABC

8TUV

4GHI

5JKL

6MNO

8TUV

1

47


To playback messages



Press the 2 button to playall messages. The promptwill announce. “You have(n) messages”.

Your message(s) will beplayed back, starting withthe first message received.

At the start of eachmessage, the number ofthe message is announced.The message number willalso be shown on the baseunit display.


Menu

2ABC

Secrecy

Del

To play new messages



Press the 3 button to playall new messages. Theprompt will announce,“You have (n) newmessages”.

Your new message(s) willbe played back, startingwith the first messagereceived.


3DEF

Menu

Secrecy

Del

48


To skip back duringmessage playback

Press the 4 button duringmessage playback to skipback to the start of thecurrent message. Pressagain to return to the startof the previous messages.

To skip forward duringmessage playback

Press the 6 button duringmessage playback to skipforward to the nextmessage.

6MNO

4GHI

To delete individualmessages during playback

Press the 5 button duringmessage playback to deletean individual message.The prompt will announce,“Message deleted”.

5JKL

To delete all messages

When all messages havebeen played the prompt willannounce, “End of messages.To delete all messages,press 5”.

Press the 5 button. The prompt will announce,“All messages deleted”.

5JKL

Memos

A personal memo can be recordedon your Freelance XD 500 and leftas a message for another user.Memos can be of any length, up tothe maximum recording capacity(12 minutes), but you should try tokeep them short to allow time forrecording incoming messages.

You cannot record a memousing the base unit.

49


To record a new memo

Press the � button on thehandset twice.

Press the 7 button. The prompt will announce,“Please speak after the tone.To end recording presssquare”. Speak your memointo the handset. Thedisplay will show r flashing.

Press the # button to endrecording.

Your memo is now storedand can be played backlater. Memos are stored inthe same way as incomingmessages, and the messagecounter on the base unitwill increase by 1.


Menu

7PQRS

Conf

Secrecy

Del

Call screening/Callintercept

You can let your answeringmachine pick up a call, even if youare in. This allows you to identifythe caller and decide whether totake the call.

Make sure the volume is set to an audible level, see page 35. Allowthe incoming call to be answered byyour Freelance XD 500 answeringmachine as normal. You will hearthe caller begin to leave a message.

To screen a call via thehandset (when thehandset is off the baseunit)

When your Freelance XD500 starts to record anincoming message, the INUSE light will flash. Thedisplay will show SCREEN?

Press the � button. Youcan hear the caller on thehandset.

Or

To interrupt recording and talk to your caller,press the TALK button.Recording is stopped.

Menu

50


Remote access

You can turn your Freelance XD500 answering machine on and offand listen to your messages fromany TouchtoneTM telephone. To protect your privacy, messagescan only be accessed by enteringa 3-digit security code.

The pre-set code is 000 and can bechanged. If you change the code itis advisable that you make a noteof it somewhere safe.

To confirm your securitycode press #.

Press and hold the DEL button to return tostandby.

Note

After 15 seconds the handset willautomatically return to standby.

Conf

Secrecy

Del

To change your securityPIN code


Press the 9 button.

To set a new security PINcode press ✱.

You will hear a beep,followed by, “Please enternew security code after thetone”.

Enter a 3-digit code ofyour choice.

The prompt will announcethe new security PIN code.

Menu

9WXYZ

To switch your answeringmachine on remotely

If you go out and forget to turn your answeringmachine on you can switchit on remotely.

Dial your telephonenumber.

Let the phone ring for 20rings until you hear youroutgoing message.

Press the ✱ button.

Enter your security code.

Time saver

The Time saver feature is useful ifyou are out and want to ring in andcheck if you have received any newmessages.

If your answering machine is set totime saver you can check whetheryou have new messages or notbefore your answering machineactually answers your call. If youhave new messages your answeringmachine will answer after 2 rings,if you do not have any newmessages, it will not answer until6 rings. This enables you to hangup before you are connected, savingyou time and the cost of a call.

51


Press the 7 button within8 seconds. You will hear “Answer On” and youranswering machine willnow be switched on toanswer incoming calls.

7PQRS

Note

If you have new messages theywill be played after you haveentered your security code.

You have 15 seconds toenter any other instructionsbefore your Freelance XD500 hangs up.

To check for messages

Dial your phone numberand wait.

When you hear youroutgoing message, pressthe ✱ button on yourphone. You will hear, “Pleaseenter your security code”.

Enter your security code.

If you have new messages,you will hear, “You have ‘n’new messages”.

Your messages will beplayed.

If you have no newmessages, you will hear,“You have no new messages,to hear main menu press 1”.

Note

If you enter your security PINcode incorrectly, after thesecond attempt, your FreelanceXD 500 will announce: “Thankyou for calling” and will thenhang up.

52


Operating the answeringmachine

When you have accessed youranswering machine, you can operateit using the keypad numbers on thephone you are using.

The Remote access main menu

The main menu lets youoperate a range ofanswering machinefunctions. Simply follow theinstructions as announced:“To play all messages, press 2”.“To play new messages,press 3”.“To skip back duringmessages, press 4”.“To delete during messages,press 5”.“To skip forward duringmessages, press 6”.“To set answer on or offpress 7”.“To hear the outgoingmessage menu, press 8”.“To set a new security codepress 9”.“To set day and time press 0”.“To hear main menu again,press 1”.

2ABC

3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

9WXYZ

0

1

To register a handset toanother base

At the base:

Press and hold the basePAGE button for at least10 seconds, until you hearthe validation tone (twobeeps), then release thebutton.

At the handset:


Use the DOWN button to scroll to REGISTER andpress the � button.

53


Using additional handsets and bases

Up to 5 handsets can beregistered and operated from anyone Freelance XD 500 base. Thisallows you to make internal callsbetween two handsets while athird is making an external call.

Each handset can be registered on up to 4 bases.

Each additional handset youpurchase must be registered with the base. (If you have purchasedTwin/Trio/Quad, these will alreadybe pre-registered.)

Your handset supplied is pre-registered as Handset 1 to itsbase (Base 1).

Note

Remember to charge batteries of new handsets for at least 16hours before use.

If the display shows NOT REG andthe symbol is flashing, yourhandset is not yet registered withthe base.

Page

Vol

Del Play

Messages

Freelance XD 500

StopSkipSkip

Ans.

On/Off

1 2 3

4 5 6

7 8 9

0

Vol

Int

R

WXYZPQRS TUV

GHI JKLMNO

DEFABC

MenuRedial

Secrecy

Cal

ls

Del

P

Conf

1 2 3

4 5 6

7 8 9

0

Vol

Int

R

WXYZPQRS TUV

GHI JKLMNO

DEFABC

MenuRedial

Secrecy

Cal

ls

Del

P

Conf

1 2 3

4 5 6

7 8 9

0

Vol

Int

R

WXYZPQRS TUV

GHI JKLMNO

DEFABC

MenuRedial

Secrecy

Cal

ls

Del

P

Conf

1 2 3

4 5 6

7 8 9

0

Vol

Int

R

WXYZPQRS TUV

GHI JKLMNO

DEFABC

MenuRedial

Secrecy

Cal

ls

Del

P

Conf

1 2 3

4 5 6

7 8 9

0

Vol

Int

R

WXYZPQRS TUV

GHI JKLMNO

DEFABC

MenuRedial

Secrecy

Cal

ls

Del

P

Conf Page

Menu

Menu

To de-register a handsetfrom the base



Use the DOWN button toscroll to DEL HS and pressthe � button.


Enter your 4-digit PIN.


Use the UP or DOWNbutton to select the handsetyou want to de-register(HANDSET 1-5).

Press the � button.Display shows CONFIRM?.

Press �. You will hear a confirmation beep.

Once de-registered, the handset will displayNOT SUB.

Note

Your 4 digit PIN number is0000 unless you have previouslyallocated a new PIN number asexplained on page 28.

Note

Handsets can only be de-registered via anotherhandset.

54


The display will show BS 1

2 3 4. (The numbers thatare flashing indicate otherbases that the handset isalready registered to).

Enter the base number(BS 1-4) that you want toregister the handset to.

Enter your 4-digit PIN(original factory settingOOOO) and press the �button.

The display will show SEARCH 1,2, 3, 4 and the symbol will flashas the handset tries to locate thebase. When the handset locatesthe base, the handset will beautomatically selected and shownon the display.

MenuMenu

Menu

Menu

Menu

Vol

Cal

ls

Menu

Menu

Three-way conversation

You can talk to one externalcaller and another internalcaller at the same time onyour handset.

Please note that you canonly use this feature withthe Freelance XD 500handsets.

During a call with anexternal caller:

Press the INT button.Your caller is put on holdand you hear a tone.

Enter the number of the handset you want totransfer the call to.

Int

55


Internal calls

If you have multiple handsetsregistered to the base you can makeinternal calls between handsets.

To make an internal callto another handset

Press the INT button.

Enter the number of thehandset you wish to call,(1-5). The handset will becalled.

To end the call, press theTALK button.

Int

Transferring calls

You can transfer an external call to another handset registered tothe base.

Your caller will be put onhold.

When the internal handsetis answered, (if you want toyou can talk to the handsetuser first), press the TALK button. The call willbe transferred.

If the call to the secondhandset is not answeredyou can revert/speak tothe caller again bypressing the INT button.

To transfer an externalcall between handsets

During an external call:

Press the INT button.

Enter the number of thehandset that you want totransfer the call to (1-5).

Int

Int

Handset Priority



Use the DOWN button toscroll to PRIORITY and pressthe � button.

Use the DOWN button toscroll to SELECT.


Use the DOWN button todisplay the option you want,either BASE or the handsetnumber you require, egHANDSET 3.

Press the � button. The display shows RINGSfollowed by a numberbetween 1 and 9.

Use the DOWN button to scroll to the number ofrings you require.

Press the � button.PRIORITY is displayed,denoting that handsetpriority is on.

Press the � button to confirm. The displayshows ON.

56


When the handset isanswered, press and holdthe # button for about 3 seconds. You can nowstart your three-wayconversation. (If theinternal handset user doesnot answer your call, pressthe INT button to returnto your external caller).

Press the TALK button toend the call.

Int

Conf

Note

When on a three-way call the callcan only be cleared by the handsetwhich set it up.

Press the button to exit the call.

Menu

Menu

Menu

Menu

Menu

Menu

Menu

57


Help

Replacing the handset batteries

After a time, you may find that thehandset batteries run out of chargemore quickly. This is a standardsign of wear and the batteries willneed replacing. See page 14.

No display appears

The batteries may be flat or dead.Recharge or replace the batteries.The handset may be switched off.

No dial tone

Is the telephone line cord pluggedinto the phone socket?

Check that:

• The base station is connected tothe mains power and switched on.

You cannot link up with the base station

Is the display flashing ?

Check that:

• The mains power cable is connected at the base andswitched on.

• You are in range of the basestation.

• The batteries are not low or flat.• You are connected to the correct

base if you are using more thanone base station. See page 28.

No ring on the handset

The ringer volume may be switchedto off. To adjust the ringer volumeon the handset. See page 24.

Check that:

• The base station is plugged intothe phone socket.

• The base station is plugged intothe mains power and switched on.

Buzzing noise on my radio, TV,computer or hearing aid

Sometimes, your Freelance XD500 can interfere with otherelectrical equipment if it is placedtoo close.

It is recommended that you placeyour Freelance XD 500 at least onemetre away from such appliancesto avoid any risk of interference.

58


The charger does not appear tobe working

Check that:

• The power adaptor is properlyplugged into the charger.

• Your handset has slotted correctlyinto the charger.

• The batteries are correctly fittedinto the handset.

• The base is plugged into aworking socket and that thesocket is switched on.

• You are using the correct poweradaptor:Freelance XD 500 base stationpower supply – Item Code is:005391.Freelance XD 500 charger powersupply – Item Code is: 003313.

Cannot adjust an option in thebase station

Is someone else making changesvia another handset?

Have you pressed the � buttonto confirm your selection?

If you are still experiencingdifficulty, call the Freelance XD500 Helpline on 08706 058 047.

59


General information

Guarantee

Your Freelance XD 500 isguaranteed for a period of 12 monthsfrom the date of purchase.

Subject to the terms listed belowthe guarantee will provide for therepair of, or at BT’s or its agent’sdiscretion, the option to replacethe Freelance XD 500, or anycomponent thereof, (other thanthe batteries), which is identifiedas faulty or below standard, or as a result of inferior workmanshipor materials. Products over 28 daysold from the date of purchase may be replaced with a refurbishedproduct.

The conditions of this guarantee are:

• The guarantee shall only applyto defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.• The equipment is returned to

BT or its agent as instructed.• This guarantee does not cover

the batteries and any faults or

defects caused by accidents,misuse, fair wear and tear, neglect,storm damage, tampering withthe equipment, or any attempt atadjustment or repair other than through approved agents.

• This guarantee does not affectyour statutory rights.

Within the 12 month guarantee period:

If you experience difficulty usingthe product, prior to returningyour product, please read the Helpsection beginning on page 57, orcontact the Freelance XD 500Helpline for assistance:

Helpline 08706 058 047, 9am to5.30pm Monday to Friday.

In the unlikely event of a defectoccurring, please follow theHelpline’s instructions forreplacement or repair.

Outside of the 12 monthguarantee period:

If your product needs repair afterthe guarantee period has ended,the repair must meet the approval

60


requirements for connection to thetelephone network. We recommendthat you contact BT’s approvedrepair agent, TecLogic on 01672564444 or a local qualified repairer.

Instructions for returning theproduct:

If the Helpline is unable to remedyyour problem they will ask you toreturn the product. Where possible,pack the product in its originalpackaging. Please remember toinclude all parts, including linecords, power supply units, and theoriginal batteries. (Please notethat we cannot take responsibilityfor goods damaged in transit.)Please obtain and keep proof ofposting from the Post Office.

Technical information

How many telephones can youhave?

All items of telephone equipmenthave a Ringer EquivalenceNumber (REN), which is used tocalculate the number of itemswhich may be connected to anyone telephone line. YourFreelance XD 500 has a REN of 1.A total REN of 4 is allowed, if thetotal REN of 4 is exceeded, thetelephones may not ring.

With different telephone typesthere is no guarantee of ringing,even when the REN is less than 4.

Only use approved base stationpower supply – Item code 005391.

Only use charger power supply –Item Code 003313.

Only use recommended NiMHbatteries 2 x AAA, 550mAh 1.2V.

Switchboard compatibility

This product is intended for usewithin the UK for connection tothe public telephone network andcompatible switchboards, whichsupport tone dialling and timedbreak recall. If in doubt pleaseconsult your service provider.

Switchboard external lineaccess code

You may need to enter an accesscode (e.g. 9) in order to get anoutside line. So that the switchboardhas time to pick up an outside line,you may also need to add a Pauseafter the access code.

61


Recall

To use the recall button

This is used whenconnected to certainswitchboards and forsome BT Calling Featuresor those services availablevia your network provider.

To set the dialling mode



Use the DOWN button toscroll to DIALMODE and pressthe � button.

Use the UP or DOWNbutton to select either TONEor PULSE.

Press the � button. You will hear a confirmationbeep.

Menu

Menu

Menu

Menu

Vol

Cal

ls

To automatically insert a pause after an accesscode

With some switchboardsit may be helpful to dial apause after entering theswitchboard access code,e.g. 9, 11 etc. to enableyou to get an outside line.

This feature automaticallyinserts a pause betweenthe access code and thetelephone number thatyou have entered in thePhonebook. However, forthis feature to work youmust still enter the accesscode at the front of thetelephone number whenstoring in the Phonebook.


Use the DOWN button toscroll to SETUP.


Use the DOWN button toscroll to PABX.


Use the DOWN button toscroll to PBX 1.

Press the � button.Display shows PIN?.

Menu

Menu

Menu

Menu

62


Enter PIN number.


Enter the access code.


You can also adjust thelength of the pause to beinserted:


Use the DOWN button toscroll to SETUP.


Use the DOWN button toscroll to PABX.


Use the DOWN button toscroll to PAUSE.

Display shows 3 SEC.

Use the DOWN button toscroll to 5 SEC.

Press the � button. You will hear a confirmationtone.

Menu

Menu

Menu

Menu

Menu

Menu


R&TTE

This product is intended for usewithin the UK for connection to the public telephone network andcompatible switchboards.

This equipment complies with theessential requirements for theRadio Equipment andTelecommunications TerminalEquipment Directive 1999/5/EC.

Declaration of Conformance.

Hereby, Suncorp Technologies,declares that this BT Freelance XD 500 is in compliance with theessential requirements and otherrelevant provisions of Directive1999/5/EC.

The Declaration of Conformancefor the BT Freelance XD 500 ispublished on the web site:-http://www.suncorptech.com/bt


Offices worldwideThe telecommunications services described in this publicationare subject to availability and may be modified from time to time. Servicesand equipment are provided subject to British Telecommunications plc’srespective standard conditions of contract. Nothing in this publication formsany part of any contract.

© British Telecommunications plc 2003.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.BT Freelance XD 500 Issue 1 (3/03) 4Designed by The Art & Design Partnership Limited.Printed in China.

bt freelance xd500 user guide

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power supply

power supply

public telephone

telephone

original setting

recorded outgoing

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