bstar recruiting

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1 Wanted: a few good Brightstars September, 2013

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Page 1: Bstar recruiting

1

Wanted: a few good BrightstarsSeptember, 2013

Page 2: Bstar recruiting

BRIGHTSTAR2

INTRODUCTIONS

Ben SchlesingerVP, Strategy & Business Development

Andy CaselliRotational Program Manager

Wesley ChildSenior Manager, Strategy & Business Development

Page 3: Bstar recruiting

BRIGHTSTAR3

OVERVIEW

Our business

Our culture

Your opportunities

Your questions

Page 4: Bstar recruiting

OUR BUSINESS

Page 5: Bstar recruiting

BRIGHTSTAR5

WHO IS BRIGHTSTAR?

Global Presence:+50 Countries

on 6 Continents

Shipping Product:+100

Countries

Handset protection & insurance customers:

~3 million

Founded: 1997

Employees: ~5,800

2010 2011 2012 LTM

$4.6

$5.7

$6.3

$6.6

Brightstar is the world’s largest specialized wireless distributor and a leading provider of services to the global wireless ecosystem

CAGR: 17%Net Revenue($ in billions)

Page 6: Bstar recruiting

BRIGHTSTAR

GLOBAL PRESENCEDoing business in over 100 countries, local presence in 50

ARGENTINABOLIVIABRAZILCHILECOLOMBIACOSTA RICADOMINICAN REPUBLICECUADOREL SALVADORJAMAICAMEXICOGUATEMALANICARAGUAPANAMAPARAGUAYPERUPUERTO RICOURUGUAYVENEZUELA

LATIN AMERICA

U.S.CANADA

NORTH AMERICA

GERMANYNETHERLANDSHUNGARYRUSSIASPAINUNITED KINGDOM

EUROPE

AUSTRALIABANGLADESHFRENCH POLYNESIAHONG KONGINDONESIAJAPAN

MACAUMALAYSIANEW ZEALANDSINGAPORETHAILANDVIETNAM

ASIA PACIFIC

BOTSWANADUBAIEGYPTMOROCCOMOZAMBIQUENAMIBIA

MIDDLE EAST & AFRICA

NIGERIASOUTH AFRICATURKEYUGANDAZAMBIA

6

Page 7: Bstar recruiting

BRIGHTSTAR

BRIGHTSTAR SERVICES ARE WRAPPED AROUND THE HANDSET

7

a company that has been built around wireless devices

customize

distribute

accessorize

activate

insure

buy-back and trade-in

manufacturerecycle

repair

finance

Page 8: Bstar recruiting

BRIGHTSTAR

BRIGHTSTAR’S SERVICESBrightstar powers the global wireless device value chain

SE

RV

ICE

CA

TE

GO

RY

SE

RV

ICE

DE

SC

RIP

TIO

NS

AM

PLE

CU

ST

OM

ER

S

Increasing revenue streams, while protecting

customers’ devices

Optimizingefficiencies in

wirelesssupply chain

Expandingchannel

reach anddriving demand

Enhancing customers’

in-store, onlineand mobile experience

Offering financial solutions to grow

the high-tier market segment

Driving additional revenue by

unlocking the residual value of

used devices

8

BUY-BACK &TRADE-IN

SOLUTIONS

HANDSETPROTECTION& INSURANCE

SUPPLY CHAINSOLUTIONS

VALUE-ADDEDDISTRIBUTION

MULTI-CHANNELRETAIL

SOLUTIONS

FINANCIALSERVICES

Page 9: Bstar recruiting

BRIGHTSTAR

… working with cutting-edge consumer

products…

… in a dynamic industryBig complex problems…

2009 2011 2013

30%50%

85%

70%50%

15%Share of US handset sales

Smart- phone

Feature phone

Share of US smartphone sales

Right product

Right price

Right time

Right quantity

Right action

Right place

Right experience

OUR POSITIONING IN THE WIRELESS SPACE MAKES FOR INTERESTING WORK

9

2011 2012 2013

57% 59%43%

29% 36%51%

Android

Other

iOS

Page 10: Bstar recruiting

BRIGHTSTAR

BRIGHTSTAR US & CANADA

VALUE-ADDEDDISTRIBUTION

SUPPLY CHAINSOLUTIONS

HANDSET PROTECTION & INSURANCE

BUY-BACK &TRADE-IN SOLUTIONS

MULTI-CHANNELRETAIL

FINANCIALSERVICES

• Deepest channel reach with access to operators, retailers, e-tailers, dealers and IT VARS• Delivering products and services to over 56,000 points of sale• Over 900 employees and 500K sq. ft. of warehouse facilities• 9 facilities in the U.S. region

Managing distribution to dealers/retailers for Verizon, AT&T, Sprint, T-Mobile

Supply chain management for Cricket, Target and Walmart.com

Over 50 handset insurance programs at retail

Managing trade-in and buy-back for Apple, AT&T and Best Buy

Built and operating the point of activation system in Target stores

Piloting accessory financing programs for consumers at mobile retailers

sample customers

10

Page 11: Bstar recruiting

OUR CULTURE

Page 12: Bstar recruiting

BRIGHTSTAR

VISION AND VALUES

12

Page 13: Bstar recruiting

BRIGHTSTAR

Fast-paced

Opportunity

Chaotic

Growth

Unpredictable

UnstructuredSales-driven

Entrepreneurial

Learning

THEMES OF THE BRIGHTSTAR EXPERIENCE

13

Page 14: Bstar recruiting

BRIGHTSTAR

US OFFICES

LB

DSF

SD

M

F

C

A

L Libertyville, IL: U.S. HQ

B Boston, MA: U.S. Services Satellite

D Denver, CO: Cricket, Global Supply Chain Services HQSD San Diego, CA: Cricket Device Management

A Alpharetta, GA: eSecuritel HQ

SF San Francisco, CA: Consensus HQ

M Minneapolis, MN: Target Satellite

C Miami, FL: Corp and LatAm HQ

F Fort Worth, TX: Consensus Call Center

14

Page 15: Bstar recruiting

BRIGHTSTAR

LIBERTYVILLE: DESIGNED FOR COLLABORATION

15

Page 16: Bstar recruiting

BRIGHTSTAR

CAMBRIDGE: INNOVATION HUB

• Epicenter of Kendall Square technology and talent cluster

• Networking opportunities with startups and established companies

• High energy, interactive environment

16

Page 17: Bstar recruiting

YOUR OPPORTUNITIES

Page 18: Bstar recruiting

BRIGHTSTAR

LEADERSHIP DEVELOPMENT PROGRAM

18

Rotational Program Managers

• Customized two year program for each person

• Emphasize professional impact and learning opportunity in each function

• Supply Chain Services as home team

• Potential for one international rotation

Reverse

Forward Logistics

Opportunities in many teams

Strategic Business Development

Finance

Ops

Supply Chain

PMO

Contracts & PricingSales

Channels

Service Lines

Client Teams

IT

Office of President

Page 19: Bstar recruiting

BRIGHTSTAR

GLOBAL OPPORTUNITIES

19

Mexico CitySão Paulo

LATIN AMERICA

LibertyvilleCambridgeMiami (Corp HQ)

NORTH AMERICA

London

EUROPE

MelbourneBangkokKuala Lumpur

ASIA PACIFIC

DubaiIstanbulJohannesburg

MIDDLE EAST & AFRICA

Page 20: Bstar recruiting

BRIGHTSTAR

EXAMPLE BRIGHTSTAR CAREER PATHS

20

Sid Anastasia Nara

JonProdeep

Page 21: Bstar recruiting

BRIGHTSTAR

WHAT WE’RE LOOKING FOR

21

Wireless

Consulting

Supply Chain

Analytical

GSDSoft Skills

Experience Skills

Page 22: Bstar recruiting

BRIGHTSTAR

QUESTIONS?

22

>Resume drop deadline is Friday 9/30 at 5pm

>We will be interviewing at our office in Kendall Square from 10/17 to 10/22

>[email protected]

>[email protected]

Page 23: Bstar recruiting

BRIGHTSTAR

WE ARE LOOKING FOR GREAT TALENT TO HELP US ACROSS THE CLIENT LIFECYCLE

23

Prospect Pre-Sales Assess Solution Design Contract Implement Operate

Strategic

Analytic

Client relationship management

Consultative selling

Detailed

Technical

Communications

Leadership

Strategic

Client relationship management

Detailed

Technical

Communications

Leadership

MBA skill set fit